A star because impossible to put less
My vehicle had a claim from an insured company in your home.
Everything was correctly filled but my insurance has always had no return from yours despite 3 reminders ...
It is a shame and I would be one of your future customers I will flee as soon as you see your CATASTROPHIC management !!!!
This company is neither more nor less than SCAMMERS, to FIRE.
During an insured move home the movers broke something, (it happens ...) I provided photos dated at the time of the move by registered mail with AR and the file was refused for "lack of proof ", after 1 month of unanswered weekly recovery. I am just informed that no time-stamped photos are not enough, what more was needed?
It is clear that this insurance just NEVER wants to reimburse anything (even for a small amount!).
LEAVE urgently.
Ps: they reply to send an email via the contact page on their sites or generic address ... no reaction.
I will never work with a mover who is insured with this company.
Very nice collaboration with the Marsh France teams!
a scam the removal carried out by the gentleman removal who mandated the Ste DANTAN to trash our furniture
and here is the reimbursement guaranteed for 15,000
a shame they are garbage collectors not movers
and insurance a scam !!!
Your ref. : Moving with DANTAN
Our ref. : LDS 18931550
Continuation of our letter of 12.10.18
.
DETAILS OF COMPENSATION
- Compensation for an obsolete Vinyl Turntable deducted: ........ 80.00
- Compensation for a TV stand. Replacement: ............. 73.34
- Compensatory Allowance for a Cabinet: ............. 30.00
- Compensatory allowance for a shelf: ............. 10.00
- Compensatory Indemnity for a Clic-Clac: ........... 10.00
- Compensatory allowance for a missing drawer under the base: .... 10.00
- Compensatory allowance for the fridge: ................. 75.00
- Compensation for Vacuum tube and brush: ................... 43.78
-------------------------------------------------- -------------------------
Amicable proposal from the insurers: .................... 332.32
Missing items are not guaranteed except in the event of theft by breaking and entering the
carrier vehicle. The printer will therefore not be taken into account.
We make an exception for vacuum cleaner accessories.
FOUGHT OF G ....!
I had the lady on the phone she said there were refund rules
but when they make the contract they don't say it!
and suddenly my Robot and my printer
have not been reimbursed it is theft
because it is DANTAN who packed the computer and the robot
Beware of theft without burglary because it is Theft .....
They laugh at the little people!
In 2013, I had to go to the med club. I was unable to go there following the death of my relatives.
They reimbursed me at 85%, very quickly based on the supporting documents.
I keep in mind a good experience with this insurance.
What an attitude .. On the phone.
It's a shame.
We used the company Biard to move from Aix en Provence to Berkeley (California). We paid 2,000 euros for insurance, without even being informed of the insurer chosen by Biard.
Delivery to Berkeley ended on 11/28. A total of 280 packages. Unpacking took several days. A dozen packages were broken (dishes and glass table). We provided Biard on 5/12 with a detailed report (with photos) which they sent to Marsh SA (total damage estimated at 300 ).
For 2 months we had no news, not even an acknowledgment of receipt of the request. Lastly, on 2/2, we received an insurance notice denying our request, on the pretext that Biard had not provided them with a registered letter within the time allowed.
A masterpiece of incompetence and dishonesty. If you want to be reimbursed for damage, it is imperative to eliminate Marsh SA. They just collect the premium.
Following a car accident (not responsible) for which our vehicle was declared wreckage, MARSH, missioned by the insurance of my employer, was in charge of the file. This support was catastrophic: no steering of the various stakeholders, no information given to his client about the progress of the file to a "radio silence" for several weeks at the time of payment of compensation (no response from our interlocutor to our emails and calls: where is the professionalism? Taking into account the customer?). Not to mention the fact that at no time did Marsh defend our interests, especially when estimating the VRADE of the underestimated expert (despite our recommended mailing and factual evidence of market announcements proving this under Evaluation).
In short, not professional at all. We felt very alone and unaccompanied ...
It's been a year that I expect a refund it make you wait until you disgust
This sound of dishonest people .... liars ....
240 euros a book damage certificate for a sale in an estate that smells of scavenger. Even our lawyer was shocked by the amount requested ...
Change following your answer: this despite the two work damage certificates provided by us, then the trustee manager. These certificates did not please this notary. Considering the price I thought it would be written in golden letter, but no, a vulgar paper of poor quality ... But don't worry, I take care of the notary's appreciation.
Zero stars will be better. September 2020: Since January 2020 I am waiting for the reimbursement of a canceled stay (1013 ), despite several email requests, since they never answer the phone. I will say this is the wrong time.
November 2020: after QueChoisir's intervention and several reminders, I received the refund (10 months late !!). I confirm the zero stars.
A star because impossible to put less
I was hit in 2 wheel by an insured company at your place
despite 3 reminders, my insurance still has not received a response for compensation, it's been more than 3 months since the accident took place
It s a shame and I will be one of your future clients and I will flee as soon as possible when you see your CATASTROPHIC management !!!!
After a water damage in my cellar "One more room" in March 2019, I had to do business with this company for the reimbursement of damages. I had of course subscribed to insurance with the company for this kind of situation.
This did not prevent them from balking at the idea of giving me money ... it's been 2 months since they have my RIB and the agent in charge of my file does not respond to any of my emails and calls for 2 weeks ...
MAJ SEPTEMBER 2019
I received the money I was due and an apology from Marsh for the lack of communication in recent weeks (my RIB did not comply with their legal obligations, I sent a new one).
Intern in a fashion company.
Unable to contact them to discuss the contract we had with them.
Lamentable.
marsh.com