Marietta Toyota Reviews

This dealership is the best! Everyone is super helpful and go the extra mile to accommodate your needs. I would recommend Robert, a very knowledgeable and friendly technician there.

Great service and friendly staff. Marcus was able to talk to me about my truck in detail. Would be going here from now on

Find someone else who works on Toyotas. They overcharge you, and upsell u, and never fixed or diagnosed my real problem..

Had a great experience with salesman Terry Williams very helpful, and walked me through every process to buying me a new car will come back to buy other cars from Terry in the future

We had a great experience buying our new Tundra. The personal service from Chad Trull made the buying experience enjoyable and he was very knowledgeable about the vehicles. Sales Manager Jonathan Jones took the time to meet with us & ensure we were satisfied customers.

Fred Matte was so kind, professional and took Extra time to explain the 30,000 mile service to me.

Lucked out finding Marietta Toyota after a week of dealing with other dealerships around Atlanta hassling for crazy overhead fees. Thanks Isaiah and Marietta Toyota for a smooth and incredibly well priced deal.

The customer service technician that waited on me kept me informed and was sympathetic to my concerns. You do a great job with customer service.

great service. always courteous. very knowledgeable and honest service rep (Greg).

Very courteous, and everything explained to me about the process was exactly how it went. I appreciate this so much.

Over experience was great, they adhere to the social distances on the inside of the waiting room, and made sure you were updated on your car progress. We had a lil set back because my wife vehicle was recently purchased from someone but they had that persons name still in their systems and it was an inconveniences for us waiting long and they trying to contact us but everything was resolved Brian was excellent in rectifying the incident and helping us getting to where we needed to go. I am pleased with the service at Toyota of Marietta and will continue to visit.

Was interested in purchasing a Toyota from here a few weeks ago. I spoke with a salesman named Robert, He was nice but seemed uninterested in getting me what I wanted. I went down the street and bought a Nissan Altima.

First of all I want to say that the person who attended to me does not have professionalism to talk to people. They should be friendlier to customers

Had a great experience with this team. In town for a baseball tournament with car troubles is not fun. They had me in and out ASAP. Thx

Patrick and the rest of the team did a great job outlining what need to be done and an outstanding recap of what was actually done!

I've been coming here for a few years to service my car. They're really friendly and always do a great job and the prices are reasonable. A special shoutout to Terry Allen who is a very honest service writer.

I've been an employee here for over 4 years. Just bought a new 2017 Camry SE from Robert Glover Sr. Great salesman. Go see him! He'll give you a great deal. Tell him you saw my review. Great dealership. Come see us!

Great service. I was in and out on the day before the holidays

My experience at Marietta Toyota has once again been amazing. The Service Technicians are meticulous in their work and attentive to details. They are professionals and courteous. Bryan stayed in touch via text updating me every step of the way. Lisa, the only female on the team is ROCKS and she adds a special warm attention and delightfulness to the staff. Thank you Marietta Toyota. Thank you for being the BEST car service in Atlanta!

Typical service center with average customer service.

Marietta Toyota provides great customer service while providing great service on my RAV4, as well! I recommend them for reliable service and pricing!

Excellent Paint Job on my Corvette! And this is a Toyota Dealer! See Chuck Greer in the Collision Center!

Took my car in for a recall , was waited on quickly, the workers was pleasant from beginning to end. In the past I've used another location of Toyota and I can't say that the service was that good.I had decided not to go there anymore. Now I will come back to Toyota and it will definitely be Marietta Toyota

Saturday, January 27 I departed Atlanta on a long drive to Michigan when the motor on my new Prius developed a "miss." Long story short, a Service Department Manager named Ashley assisted in getting my car repaired. Ashley is the most gracious and helpful person I have recentlyencountered. She is a real "keeper" and your dealership is fortunate to have her on your staff. I personally thank Ashley, the service mechanic that I did not meet, and your dealership for the WONDERFUL service experience. Thank you ever so much!

They don't offer best prices. Lack of professionalism. Was treated badly.

Marietta Toyota has been an amazing Toyota location. I just purchased my 3rd Toyota vehicle and their sales staff is always helpful and willing to ask questions. Their service staff is knowledgeable and helpful. Great place to keep your Toyota up and running!!

I bought my first new car through Marietta Toyota. I was helped by Chad & Rick, both of them went above and beyond to make sure I get what i wanted. Very friendly and open minded staffs. I would highly recommend if you are looking to buy a Toyota.

I went in for a tire rotation, oil change and to top off my fluids on July 17th. On the night of July 20th, I was on my way to a party and noticed a noise coming from my front passenger wheel while driving on the highway. I pulled over and called my boyfriend, who told me to drive home. To make a long story short, when I took off the hubcap, one of the lug bolts that holds my tire on fell off. So the noise I was hearing was the sound of the bolt flipping in between the tire and the hubcap, as the wheel turned. So I missed my party and the bolt could have gotten between the rotor and the wheel, causing more damage. This is the 2nd time I have taken my car in for an oil change, and something wasn t properly done.

Superb customer service and short wait time for car to be serviced.

Cobb Toyota service is the Best except for one of the cashiers did not know her job well but tried to make me look like I didn t know what I am talking about. When the other cashier told her what I was talking about, she didn t even apologize. BUT, that little incident won t stop me from going to cobb Toyota for my services.

Adding a star because they re friendly, but the length of time they took to do the 5k mile service on my car was absolutely unreasonable.

Best place for service, there quality of service is outstanding, from syntheics oil changes to brake pads and rotors. I always look at the results of the service to determine the quality of service, like oil leaks when the drip pan nut is not put in correctly or transmission pan not tighten properly from transmission service...

Had to wait over a hour and a half just to see the finance manager to buy a basic 2019 Toyota Camry. The sales manager tried to charge me 31 thousand for it, thought he was charging me for a Tacoma because that is about how much I paid for my Tacoma at Five Star Toyota. After he went back to the office to talk with who ever a few times, got it dropped to a more reasonable price. Couldn't leave after deciding to buy it so had to stay there the whole time waiting to see financing. There was only one guy working in financing also. He was so over worked that even his wife was sending him hate texts. The APR they charge at this dealer is about double than what it should be. For my Tacoma from Five Star it is only about half the interest they charge at Marietta plus my credit has gotten better since buying my Tacoma. I know the economy has gotten better, but the damn APR doesn't double because of it. Save your time and money. Go to Five Star to buy your vehicles which will be a much better experience than at Marietta.

Jimmie, salesperson, gave me a drive out quote via phone. Same price when I went on site. No pressure to buy ever, my decision.
All questions answered and drove out with a new Toyota. Loving the car and the no pressure sale.

Great customer service in service department. Great deals on oil change. No pressure to have other service repair suggestions to be completed.

I went up here today to look into purchasing a 2017 C-HR. Walked into the show room and not a single sales person even looked at me, much less ask if I needed help. I then walk out to the lot and walk around for 45 minutes. After having multiple salesmen walk passed me and not say a word, I went back inside and no one could be found. I was there to purchase a car and was never even acknowledged. I will never go back. Went to Toyota on Barrett and they were more than helpful.

It took 2 hours for a battery replacement, which was way too long.

I am very dissatisfied and frustrated by the service today, scheduled an 11.30 am for oil change, 2hrs 15min later I inquire why the long wait, I'm told to wait another 20 min????very unhappy

Went in for a airbag replacement. They destroyed my solar bobbleheads and made the driver's side window out of the track. Asked them to fix it, they accidentally shattered the glass window. They said they would pay me if I buy bobbleheads and will replace the window. I had to keep the car there for a day. When I came back the window was repaired and they paid me back for bobbleheads I bought. Steve Hannon was the only saving grace I was grumpy and he was way nicer than I deserved, he deserves a raise.

Great friendly staff that was super helpful. William helped us find the exact truck that we wanted.

Every time I come to get my car serviced, the customer service is unmatched no matter who is working with me. Today I was assisted by Steve, he was friendly, efficient, and helpful. I usually work with Brian, he s amazing as well. Thank you all for your consistent great customer service, it does not go unnoticed!

Highly recommend! Professional, Courteous, Excellent Service!!!

Great staff to work with. This is my second vehicle that I have purchased here. They have my business for sure!!

I recently made my first car purchase at Marietta Toyota. the service was fast, friendly, and informative. as a first time car buyer you can imagine I was pretty anxious but Tom Donalson, my salesperson, was very patient with me and gave me the tools & resources I needed to make sound judgments for my first car purchase. Tom provided detailed instructions, tutorials, and reviews about my car, the amenities, and accessories that came along with it. He was very knowledgeable about the car, its competitors, and life after leaving the Toyota parking lot! I am a very happy customer and will refer all of my friends and family to Marietta Toyota!!!

Great people and excellent customer service. Very quick and easy with Marietta Toyota.

Perfect place to go there. They are doing great job.

Good service, but wished it could of been a little quicker. Took almost 2 hours with an appointment for Oil Change and tire rotation.

I reccomend that customers ask for Greg McGaha when your vehicle needs any find of service. He is by far the best Service Writer I have ever worked with!!

Great service experience. Picked up a gigantic nail in my rear passenger tire and thought I would have to get the tire replaced or spend all day waiting on it. Service dude was friendly, I had a cup of free coffee and checked my email (free wifi) and they were able to patch my tire and get me back on the road. Maybe 30 minutes in the store with no prior appointment. Kudos to Chris and the rest of the Service team!

We preordered a 2021 Avalon Hybrid Limited and the entire process was effortless. Lucas updated us on the ETA on a regular basis and after the car arrived the final sale papers were processed promptly and the finance manager Christine was very efficient. The whole process was great.

Justin is a very great person. He's helped a few of my people out with great deals, along with myself.

After experiencing a terrible accident resulting in my car being totaled I'm glad that I chose Marietta Toyota as the dealership to purchase my replacement car. This positive experience is due to Mr. Jimmie Wilson. He was patient, helpful, informative, and really really nice.

I have always found Marietta Toyota to a great place to have the maintenance on my 2015 Highlander done. My only complaint is they do not wash my Highlander when complete. I have had to have work done by other Toyota dealers when traveling and they have always ever washed my SUV or provided me with a pre-paid car wash near by.

Recently a friend of mine purchased a new Toyota 4 Runner. When I saw his vehicle I decided to get the same thing. I went to Marietta Toyota sine I've purchased two trucks from them before. My sales rep was Robert Glover JR. so I contacted him and he handled the whole deal for me. Last week I've got my new Toyota 4 Runner Limited. Thank you very much for your service. I will definitely tell everybody about your dealeship.

I have become a Marietta Toyota customer for life. Their dealership is as high quality as the vehicles are. Our experience with the sales team and the finance department was the easiest that I have ever had. Will be back for any future vehicles.

Very pleased with Marietta Toyota! My salesperson was Ken lane, he and Andrew Austin in the finance department were awesome. They were both very upfront and honest, and made it a very easy process. I m in love with New Toyota Camry and am pleased to have gotten the car I wanted at the price I needed! Fantastic experience overall.

Just Awesome. Everyone was friendly, honest, and upfront.

Great service and my vehicle was repaired earlier than estimated.

Another excellent visit, I was Helped a minute after arriving and had excellent service. They explained what the mechanic/technician found then the staff thanjed me as I left. I drive past other dealerships because the excellent customer service. Thank you all!

As always Brian goes above and beyond for customer satisfaction.
I was disappointed when Ashley was no longer in the service center given she s the reason I get my car serviced at this dealership but Brian is also great so I will keep going back.

Needed new battery old battery warranty was only 36,000 miles or 2 years. Ended up paying for new one my car had 40,000 miles.

This place is always great but today I would say they were exceptional! I arrived on time and was immediately greeted. My oil change was completed very quickly and everything was explained. I forgot my wallet and the courtesy ride was so helpful. Mike is always great, he ran me home and back. Outstanding service today, I felt like a VIP customer

Love my new 2015 Corolla S Premium that I purchased from Perry Kinney! I told him what I was looking for and he was able to meet and exceed ALL expectations.

Courtesy service personnel. Listened to my concerns.

It took two hours to get an oil change with appointment.

Best dealership by far very friendly will work with anyone if u are going to buy a toyota then you need to go to Marietta toyota

Perry Kinney is very patient and took his time to make sure that I got exactly what I wanted. The customer service was impeccable, next time I'm in the market for another car, I will definitely go to Marietta Toyota.

I took my car in to have the key fob reprogrammed because it wasn t working properly anymore. Upon checking in, I found out that my car had several recalls that needed to be taken care of. They set me up in a loaner, and had me back out the door within 15 minutes.

I got a call later that my key fob could not be reprogrammed, that the car computer was not responding to it for whatever reason, and I would either need a new key, or a new key and the car to be reprogrammed, which was not cheap. I told them I would shop around for a place that might be able to reprogram the key.

I picked the car up 48 hours later, and Clayton greeted us when we arrived. He tried to unlock my car with the remote key fob and it didn t work (as I already knew), and by the time he pulled the car around to me, the remote magically worked! I asked him what he did, and he showed me how to fix it. It turns out, that s all it took!

Five stars for Clayton, who also looked after my three-year-old while I checked out. Five stars for the quick in and out service across the board, and taking care of the needed repairs. No stars for telling me my key could not be programmed to the car and that I needed to pay a lot of money for a new key and possible reprogramming.

Moral of the story, because of Clayton, I will be back!!

Quality service at competitive prices. Nice waiting area with snacks and drinks, Wi-Fi and courtesy van. Convenient hours. I wouldn't take my Prius anywhere else. Thanks.

Great place, Ask for Michael Owenby!!! He is so polite, not pushy, and knows his cars!!!

Tom Donalson at Marietta Toyota did a great job assisting my brother and I purchase a new car for my challenging sister: He was patience, resourceful, clear, and straight-forward. I would recommend Tom and Marietta Toyota over many of the other Atlanta Toyota dealerships, after shopping the others.

My oil change took 2 hours. Even though it was a free oil change, my time is worth more than that.

Courteous and friendly service techs. Really grateful to be able to trust them with my car when it needs to have maintenance.

They will lie through their teeth until the very last second about price. They tried to add SEVEN THOUSAND DOLLARS in at the last second to the out the door price we had been discussing, and acted like I just didn't understand how car sales worked... went down the street to Jim Ellis Mazda where they sold a car to me at exactly the out the door price I was promised. Incredibly pushy. Stay away at all costs.

The sales and finance team respected my time and answered all questions thoroughly. They made the buying experience a very good one.

Very professional service, knowledgeable and friendly staff and my vehicle was ready in a timely manner. Highly recommend!

Rick took a lot of time going through my new car and explaining how everything works. Very pleased with the total experience from beginning to end.

Marietta Toyota sold me a used Tacoma with a bent rear axle and then would not pay to repair or replace the axle. Highly not recommended.

Of course this service wasn t my first time visit and customer service always delivered in promptly manner, one thing I noticed : They are always be there for you to answer , to inform, to advise . Quick and excellent service . Marcus Waters is professional

This location is filled with caring and patient people. I didn t originally buy my car in Marietta and alway wonder why. They treat you like family!

Jimmie did a great job of working with our family to find the perfect SUV. Checked his quote against 10 other locations and his price was the best to begin with. No hassles- easy to work with!

Working with the salesman, Mr. Jonathan Jones was a pleasant experience, he was patient, knowledgeable, and respectful of my time, as well as, my position on the sale. Beyond him is when to be careful.

When entering finance I was ask if I would be rolling my tax in to the monthly payments or paying that amount out of pocket. Which was not told to me beforehand, I initialed off on a out the door price and payment with the sales staff. Also, make sure you receive copies of everything you sign, especially extended warranty information before leaving the dealership, which I did not (the dealership is in the process of mailing it to me). Also, ask for amounts each item, GAP, extended warranty, before signing because that will not get told to you either.

Last thing to mention, the sales staff was very communicative before purchasing the vehicle, (online, email) afterwards not as much. I realized after the purchase of my vehicle (Tacoma) the motor was lacking power (4-cylinder). Which I didn't realize until driving down the interstate, I know some dealerships has an exchange policy as long as it hasn't been too many days or miles, I attempted to contact the sales manager about his and no response.