Manhattan Hotel Jakarta Reviews

Coziest place to meet up for your business partners

An elegant place. Great taste and vast variety of food. Good to have a meeting here.

Great hotel staff and receptionist are polite ,room service was helpful, great view , cleanliness is thus by far the best of all hotel I ever been too

Luxury hotels in the middle of the city ... Parking vehicles in the basement

The first entry was immediately welcomed, but the cashier who served was less tasty, the service was ... the elevator was also quite complicated because it had to be carded, for a fairly expensive price just stayed a few hours it was less recommended with its service. Cashier (July 1, 2019) made a minus in my eyes.

Really old hotel with bad lighting, but the view is wonderful

The bad traffic jam is okay, it's a weird parking lot

A 5-star hotel that in my opinion is very ordinary ... From the outside it looks normal ... the rooms are just ordinary ... And the swimming pool even though the infinity pool on the 8th floor is very ordinary not so wide and not up to 150m ... The pool side also looks very unkempt and unattractive ... Breakfast is not very varied for 5-star hotel classes ... kids can't enjoy breakfast well because the menu is very limited and it doesn't taste good in my opinion ...

Bad experience..Stiff staff especialy sales banquet staff and unflexible regulation .

The hotel service is quite satisfying because of the 5 star. Delicious food. The interior design is very old school.

The room is comfortable, but smells a bit unpleasant like sewage.
The receptionist is not friendly.
Good view

This hotel is bad ... I want to book again, think again.
When I stayed, hot water from a cloudy shower. The breakfast is not much choice, TV and room are good (spots). Add the deposit almost to the price of a room. Pretty much in Manhattan.

The rooms are very comfortable and spacious, the location is very strategic, close to shopping centers, comfortable bathrooms

Stop by this hotel because there are meetings or training activities. easily accessible location. adequate parking area. friendly staff service. the food menu varies and tastes right. recommended!

Good location, affordable price (considering the strategic location), --and I find no ham for breakfast. *all beef and chicken which is nice for me

The hotel is big, clean, has a small meeting room on the 10th floor, the max menu is varied and great

Strategic and cozy place. Very near to malls with great food. But beware of the traffic around working hours.

My husband and I stayed at the Manhattan Hotel from January 1 - 3, 2021.

We had a VERY unpleasant experience while staying there, namely:
1. Have to wait for check-in for +/- 3 hours due to long queues and after getting a room, we still have to wait for the house keeping staff to clean the room.
2. The bed sheet is stained / not clean and smells musty on the first night of stay
3. The bed mattress, even though the King Koil brand is not good, maybe because it is old, it can be seen from the yellowing color of the mattress.
4. No hot water for showering. Only lukewarm at most.
5. The bath tub is dirty so it must be cleaned before use and it also leaks.
6. When we needed a connector for electricity on the first day, we were promised to loan it but until we checked out, it was never provided.
7. TV channels are not clear even though Cable TV.
8. Wifi connection is slow.
9. On the second day of our stay, we had some business going out. Before leaving the room, we had contacted the House Keeping to clean the room and replace the musty-smelling sheets. WHEN WE WERE BACK 5 HOURS LATER, THE ROOM CONDITION IS STILL THE SAME AS WHEN WE LEAVE. The new house keeping came 20 minutes later, even then after I went down to Reception to complain.
10. When cleaning the room, the House Keeping Supervisor does not use a mask as a health protocol even though my husband has reminded him.
11. At breakfast on the third day, we had to clean the table ourselves because there were no employees who could help. After we asked, that day there were only 5 people on duty.
12. At the time of submitting a complaint on the second day, we were served by a person who claimed to be the On Duty Manager but if seen from his attitude he was not like the manager in general because our questions were mostly answered by the receptionist who participated in the poll. He ONLY apologized and that was all we got until we checked out the next day and met the On Duty Manager that day. Apologies for any inconvenience we have experienced.

We understand the current condition is a lot of employee savings. But when we checked in, we saw that almost all of them made bookings via travel agents / on line, meaning that we ordered beforehand, not walk-in. So the hotel should take it more into account. We were VERY DISAPPOINTED with the service of the Bitntang 5 hotel but the standard of service was way below its star.
You should think again about staying there.

Never stayed February 16-18, 2018 with a little sad
(+) strategic (left and right mall)
(-) order non-smoking rooms, when checking in rooms are not available. If you want to order, you will be charged CHARGE
(-) ordinary buffet food (pay an extra 435 thousand CHARGE for a 6-year-old child the food is the same as the wedding reception buffet)
(-) many pool light cable connections
(-) Many ant rooms
(-) CHARGE for parking 10 thousand? Hotel guests cook pay parking boss ...? Hotels in Indonesia that I want are all free, except this hotel

Conclusion: many Charges lack Service.
Now in 2020, whether there have been improvements or not. Not recommended.

On the roadside of Satrio Deket with the Kuningan city and coke mall

The lift is fast and relieved. Restaurant quite relieved. Varicourse maincourse is sufficient though it can still be added again. Appetizer and dessert complete enough though ga ice cream sprti in parklane. Additional hotel rooms are not measuring the same with a certain price. The interior also seems simple, maybe it can be improved with some wall hangings.

Big hotel with 5star, but the room need more improvement housekeeping, breakfast variations is ok, but taste lil bit boring and bland.
During my stay the AC is working but have a leakage so the floor is flooded @5AM
Need better housekeeping

Full service here. Near the mall Kuningan. Asoy geboylah. Including the rate

Note: it is not suitable for those who like high mobility because it is prone to traffic jams

Good place and good price, strateguc location. Room for two people but amenities not for two. The shower is not too clean (not water), rigid angle. Delicious food, lots of choices.

The reception was a little bit arrogant & the room looks a bit old. Despite all the room was clean

Hotels with complete facilities but unfortunately you can't watch World Cup broadcasts.

They have such a nice view pool. I love to stay in this hotel

A little dark for a hotel located in one of the busiest part of the city. Limited space for car movement and it can be difficult to get into during rush hour.

The place is comfortable, if you take a suite via the Pegi Pegi application it's cheap
A spacious suite with a shower and jacuzzi, a large mattress, a table and even a chair that can sleep
The service is also nice and friendly, I have checked in several times here and was served friendly and fast
All employees really help wheelchair-bound guests even at breakfast too, their employees help my friends who use wheelchairs, they want to go back and forth to serve my friend's requests and always ask what else they can help
Every stay is always given a welcome drink that can be taken at the bar that is not dark and facing the glass out, so we can while looking at the night from above
To move rooms is also easy, just to the front office and finish quickly

Stay on New Years Eve. Room fullbooked. Breakfast is divided into 2 resto on the 3rd and 5th floor.
The pool is small, it can't accommodate more than 20 people. Too narrow. So you can only play water.
The elevator is a bit rough stopping especially when it's full of people, it feels really good.

For the room, it's good (mars n venus). Clean. The equipment in the room is also good.
Even though it can be a smoking room, it doesn't smell of cigarette smoke.
In terms of food. Complete. There are western and eastern options.
What I like is the tenderloin rolled with scramble egg ...
The dessert is unique. Fried Apple crumble with ice cream. Nyamm

Good ... the sprey is better cleaned and cleaned up ..... and the toiled driver is clean too ... wallohi is dirty ....... the driver can't read the words @DILARANG MEROKOK @ In front of his eyes but the driver still shop ...... ths

Many women are waiting at night waiting in the lobby

The service is good, the room is spacious, the breakfast is good

The place is good if you look at it from the outside, even though you haven't been back in the night, maybe next time you can stay here

The place was so amazing and comfortable room, maybe it just have to be more decoration in the lobby and in the room

Manhattan hotel is a memory of when my sister and I were still working there

The location is very strategic, close to the government office

Stay dech while using the morning to enjoy a calm atmosphere.

Need more improvement please, no aces lift from car park, room smell not good when we are first open the door, and also the mattress need improvement (3011) . Value Plus , good hospitality, nice bell boy, quick check in, good location,

Comfortable, good service, near the ambasador mall .... western-style menu

Even though it is 5 stars, the service is terrible, it's really late, breakfast is too late