Reviews 792 Page 3 of 8
Filters:
Rating
Language
Sort:
Most recent
M
3 years ago

A few roaches here and there to top off your meal....

A few roaches here and there to top off your meal.. a mgr who ignored our concerns at first, then offered
concessions for a future visit...i declined the offer, but my daughter and her friends accepted...I will never return to this place

L
3 years ago

Typically I order to go so Im at bar. Good food. I...

Typically I order to go so Im at bar. Good food. Initially there was an issue as I attempted to call in an order and was unfortunately held on the phone for 43 minutes. Unacceptable. In fact I was still on hold when I physically walked into the building so I had to place the order face-to-face. To add salt to injury I did make a formal complaint and the general manager called me and promised discounts or coupons, which I never received. Again good quality food as obviously I continue to patronize but sub-par American customer service.

S
3 years ago

Waiter was slow. Place order for drinks and an app...

Waiter was slow. Place order for drinks and an appetizer, and drinks want even bring to table neither was the bread. Git appetizer before we got our drinks. Had to ask for the bread. Never was asked if we wanted a refill, and didn't even bring a refill. Good was good.

J
3 years ago

Waitress was great! Food was good. Handicap stall ...

Waitress was great! Food was good. Handicap stall in restroom was out of order and there were chairs blocking the hallway to the restrooms. Wheelchair barely fit and when we finally got in restroom the stall was closed. Manager apologized but that didn t really help our situation. I suggested a note on the front door bc we would have definitely picked another place to eat. Plumbing problems can t be helped but a heads up would ve been very helpful.

C
3 years ago

Okay

G
3 years ago

This is one of my "go to" spots when visiting Atla...

This is one of my "go to" spots when visiting Atlanta.
The service is friendly, the food is very good and the restaurant is never crowded during week nights. Parking deck right behind the building is convenient (Longhorn validates the parking).
Good experience.

S
3 years ago

Wasn't expecting a fabulous dinner but unfortunate...

Wasn't expecting a fabulous dinner but unfortunately did way worse than expected. Walked in door and place smelled like old vomit. Almost walked out. Wish we had. Even steak was cooked poorly. Medium "warm pink" came out way over cooked. No pink left at all. I know I should say well done but that sounds confusing when talking about how bad it was. Rest of food was similarly disappointing. Staff was nice enough. Drinks were fine.

K
3 years ago

More

F
3 years ago

Immediately upon entering the restaurant, I smelle...

Immediately upon entering the restaurant, I smelled a loud stinch. It's either old wash cloths and/or dirty mops being used and funky rugs. We only came for dessert. The waitress was chipper. The manager was hospitable. There's a parking garage behind the building. You have to get your ticket validated at the restaurant unless you don't mind paying for parking.

B
3 years ago

Normally this is my go to steak place near my home...

Normally this is my go to steak place near my home and over the past 4 years l have had great experiences. This particular visit was pretty good. Not 5 stars like normal but still a good experience that evening.

A
3 years ago

Food was good. Service was slow but as expected fo...

Food was good. Service was slow but as expected for chain steak houses. Remember if the restaurant gives you bread before ordering food it's because they dont want to hire enough servers so the bread distracts your from the slow service. Anyhow good food. Waiter was great but over worked hardcore. As we're the only 2 others I saw in the packed full restaurant.

W
3 years ago

The atmosphere was so laid-back and pleasant on Mo...

The atmosphere was so laid-back and pleasant on Mother's Day I took my son back for his graduation this week and I request to have the same waitress she was a sweetheart she stayed at work and waited on me and my family with the best customer care ever highly recommend this place!

J
3 years ago

Usually very good food, this location not so good....

Usually very good food, this location not so good. My food was made horribly, the worst ive ate since the hard rock Pittsburgh . In my pic my burned over peppered steak is on right. My daughters made the same way(medium) on the left. You be the judge.

B
3 years ago

Manager (African American, tall, shaved head w/ be...

Manager (African American, tall, shaved head w/ beard) took me and my sisters order. He was not polite showed 0 enthusiasm and was very sarcastic about the questions I had about the menu.
He sent over a very nice waiter that was very polite.
At the end of service, I found hair in my dressing and my sister found hair as well in her food mixed in with rice. Wasn t big of a deal because we were completely done eating we just wanted to give the waitress a heads up we didn t expect anything off she said herself that she would notify her manager to take a percentage off. He walked pass our table plenty of times, I even caught eye contact with him. He never came too see what we were talking about, he never came to apologize or make sure everything was fine.
Food was fine manager really sucked, it costs absolutely nothing to be concerned or even just polite.

J
3 years ago

They were busy and we had to wait forever for ever...

They were busy and we had to wait forever for everything. The seat wait was to be expected but the waiter came over introduced himself and disappeared, we had to keep asking for bread. It took the bread so long to come we thought it was baking. Our bread was cold and stale like they found it on the bottom shelf in the back. I asked for steak sauce that I was still waiting for well after my steak had arrived, my side of sauteed mushrooms and onions was mostly onions and refills were non existent. Finally I just ask for a to go plate.

t
3 years ago

I've being going to Longhornbon Piedmont Road for ...

I've being going to Longhornbon Piedmont Road for years. Tonight was an epic fail! My Outlaw ribeye was overcooked, it look horrrendous. It was a pale gray color. Disgusting, please do better. People go to Longhorn for the steak. I won't be returning.