Logan City Library Review

The staffs are very friendly and warm :)
You can use 3Dprinter
There are good programs for English learners

Great library great facilities for a public library heaps of computers plenty of chill out space and great variety of books and DVDs etc.

Love the technology of self service and staff are friendly

Nice big modern library. Absolutely packed full of books! The only down side was it was a bit quite.

To the people leaving negative comments. Keep them to yourself. No one wants to hear about it. Anyways, the library and staff themselves are perfectly fine. Have had no troubles so far. Computers and resources are easily accessible as well as carparks and personal study areas. The library also provides various workshops throughout the week for all ages which I think are awesome.

Thank you Logan City Council for the library

Great library walking distance from where I live staff are great, friendly very helpful

Clean, safe, friendly staff, easy to join, plenty of computers to use, free Wifi, across the road from large shopping centre.

Went to the library to do some work on the computer. while I was there was verbally abuse by a male islander man. was called a fat pig and that I was disgusting, threaten to hit me. While this was happening library staff stood behind the desk and looked on no attempt to assist me. Not even the secruity was no where to be seen at the time. minutes later he enters the library with his brought lunch. Asked the library staff if I could use the phone to call the police for my safety because they weren't going to help me. They hesitated to let me call the police. but then let me use it if it was a bomb the bomb would of went already for them to decide.The staff behind the desk don't assist people more like a chore to them. No wonder woodridge has this reputation. I think I would stick to library at springwood. I dont think I would return to this library again. Unsafe, staff are unwelcoming, rude, helpless. Staff needs more training on customer service, learning Code Of Conduct in a work place. if there unable to do there job what are tax payers paying for crappy service. I work in a hospital and never would it cross my mind to treat patient in a disrespectful way, or saying no to patients when they need assists. Work environment is terrible and needs to improve

It's true what people say, we never remember the good things we experience, just the bad, I suppose you can say that if you're not being mentioned or talked about, you're safe and all is good in the world. And with that, my review on Logan Central Library is one of harsh truths. I believe, for someone to work in retail or customer service, you must possess excellent customer service skills. Because, at the end of the day, it's the people who walk through your doors every day, who decide how good your reputation is.
My experience: My two children and I came down to the library to use the computers. Because it was early, and therefore not busy, we were able to use a computer each lined up next to each other. About 10 min in to playing on the computer, the rudest librarian (short blonde wavey bob cut who wears glasses) came up to my son (who is aged 6 by the way) and pushed his hand away from the keyboard, muted the sound on his computer (which was only playing quietly anyway), mumbled something like, it's too loud, all the people (and at this stage there were only 4 people using computers) can't concentrate (!!) and then walked away out to the back room before I could say anything, leaving my son sitting there crying like HE HAD done something wrong. Who does that? What an absolute bully! She could have asked me to ask him, hell - she could have asked him nicely and he would have happily done what she'd asked but instead she used bully tactics.
That all happened at 9.30am - good luck with the rest of your day lady! If your attitude is anything to go by, it's going to be a very LONG day!

Staff are always friendly and nice and most are quite knowledgeable. Good kids book and DVD section and good general resources. Ample parking.

Open again, but was at the museum, next door getting our new displays ready to reopen on 1st June.

Love this library! Workers are very helpful when it comes to my children researching for books and I've found them helpful with my own uni assessments as well.

Great place for everyone to study and read book. The librarians are friendly

Very good customer services people and really good people and nice building and also good youth group people but the internet is slow sometimes and sometimes really fast

Very friendly staff and most helpful ,lots of patience with Senior.

Closes too early at 5pm should be 6pm like Brisbane city libraries

The staff are the most friendly, accommodating, helpful individuals I have met to date

The people and staff down there do a terriffic job always there to give a help and hand when required .