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It's true what people say, we never remember the g...

It's true what people say, we never remember the good things we experience, just the bad, I suppose you can say that if you're not being mentioned or talked about, you're safe and all is good in the world. And with that, my review on Logan Central Library is one of harsh truths. I believe, for someone to work in retail or customer service, you must possess excellent customer service skills. Because, at the end of the day, it's the people who walk through your doors every day, who decide how good your reputation is.
My experience: My two children and I came down to the library to use the computers. Because it was early, and therefore not busy, we were able to use a computer each lined up next to each other. About 10 min in to playing on the computer, the rudest librarian (short blonde wavey bob cut who wears glasses) came up to my son (who is aged 6 by the way) and pushed his hand away from the keyboard, muted the sound on his computer (which was only playing quietly anyway), mumbled something like, it's too loud, all the people (and at this stage there were only 4 people using computers) can't concentrate (!!) and then walked away out to the back room before I could say anything, leaving my son sitting there crying like HE HAD done something wrong. Who does that? What an absolute bully! She could have asked me to ask him, hell - she could have asked him nicely and he would have happily done what she'd asked but instead she used bully tactics.
That all happened at 9.30am - good luck with the rest of your day lady! If your attitude is anything to go by, it's going to be a very LONG day!

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