Loch Fyne Restaurants Review

Beautiful food. We booked a table at 1.30pm arrived early and was seated. Staff were very accommodating and food was lovely. Booking is advised as it is popular.

Superb. Excellent staff, beautiful setting and gorgeous food. We went for restaurant week but were surprised by how reasonably priced it was. I would definitely recommend it very highly

Good food, good service, friendly & helpful staff, plus a great atmosphere.

Excellent service food and atmosphere. A go to place.

Dined here on 13th June food was superb and the service was excellent.

The food was exceptional with service to match- outstanding

Excellent meal with friends. We went especially for the 'mussels' offer, & we weren't disappointed. The staff were very good, & the food was delicious. Will definitely return. ***

Been tonight for my anniversary and I've gotta say not only the food was amazing our waitress Laura was absolutely outstanding an absolute delight nothing was too much trouble and she actually made our night so thankyou so much

Loved the seafood there. Modern restaurant, great food. Reasonably good value.

Amazing meal, what lovely staff, would definitely recommend.

We had a hot lobster platter for two on sea food Thursday's. Amazing couldn't fault the food or service if I ever go back to York id have the same again 10 /10

We had a fabulous meal here . Staff very friendly . Extremely Covid safe with nice partitions that didn't make you feel isolated . Would definitely recommend this restaurant

Amazing food and very fair price.the Customer service was the best iv ever received

Tried oysters for the first time! Food was lovely and reasonably priced and the staff were great.

I had the dressed crab with chips and it was OK, and my partner had the poached smoked haddock and he didn't find it exhilarating. Tarte tatin was poor as it was missing its caramel glaze. Overall an average chain restaurant with an average quality of food.

Disappointing from the start but improved as time went on. Upon arrival I signed in with the NHS COVID app. The lady at the door then insisted my wife do the same, she didn't have the app installed. I said it was not a requirement for both of us to sign in. She said the law was changed 3 weeks ago and now it is required. Begrudgingly we continued, I was ready to walk out for the first 10-15 minutes.

The law has not changed and tier 2 or high alert does not mandate each person in the group sign in, it only insists each person from the party must share the same household. A prerequisite to eat out. Excerpt taken from government website last updated 12 October for tier 2 or high alert areas.



This includes in:

pubs and restaurants

leisure and entertainment venues

places of worship



Clearly states at least one person doesn't saying anything about each person as I was fictitiously told.

As someone who was shielding I'm very conscious of the rules and continuously monitor them.

Once I'd cooled off the food was pretty good, my wife found a bone in her fishcakes unfortunately. But all the rest of the food was of good quality, our waitress was attentive and helpful.

I suggest you review your check in policy so it fits in with what is mandated, it's already a barrier to entry and puts some customers off and insisting every visitor do it is only going to make people less likely to come.

Thanks for responding the policy on Loch Fyne website says; So I would suggest the wording is tidied up to state every guest in the party.

"NHS TEST AND PROTECT GUIDANCE

Across our restaurants we have QR codes freely available for you to check-in at our location for test and trace purposes. You may also book with us in advance and we ll capture the required data for you.

At our Edinburgh branch we adhere to the NHS Scotland Test and Protect statutory guidance. This means before being seated we require the following information from a lead member of each household:

Name
Contact telephone number
If you re unable to provide a telephone number you must provide:

either an email address or a postal code.
Under this same guidance if you cannot or wish not to provide this information, we must refuse service. We encourage guests to book in advance This excludes guests ordering take-away."

Nice friendly atmosphere, good service with mid-range costs
Fish wasn't too fresh but acceptable

Good food, particularly the fish, at reasonable prices.

Lovely restaurant, lovely staff members .the food was great

Great service and great food. A wonderful way to spend a Christmas Eve.

Delicious Smoked Haddock, excellent Service and 50% discount. Wonderful!!

Absolutely fabulous meal. Large menu so found it hard to choose.

Enjoyed a delicious breakfast. Lots of choice and great service.

Very nice setting. We just had a quick drink, but will certainly return to try the food.

Phenomenal area and phenomenal service. Food is good but did have a problem with the oysters but was quickly solved. 5 stars.

Disappointed as service previously excellent and why I came back. But short staffed and erratic service now. Food good and good value offer but not as expected. Was served fish without a fish knife even though some wall displays showed some nice examples. Thought they were fish experts !

Loch Fyne in York is excellent. The food is delicious, the staff really look after you and are efficient. The decor is nice and it is clean. It was very pleasant experience and I will be back.

Very good food and service excellent
Recommend

Great food, great service. Will definitely pop back next time I'm in York

A star for service and a star for surroundings. I had the fish soup and the seafood platter. The soup was devoid of any fish and whilst palatable was bland and was very disappointed given this us a restaurant specialising in seafood. The More

Lovely breakfast. We had vouchers otherwise it would have been expensive. The food was very tasty and the service was good.

Good service. We went for the lunchtime set menu. The main course was great,. The starter wasn't as good. But overall very nice.

Flawless. Went to the one in Kenilworth and was amazing. So went to the one in York. Good choice 4 fishlovers is perfect. Staff are all lovely and accommodating

A lovely restaurant. Attentive but not in your face staff. The food was beautiful. Would definitely recommend to any fish lovers.

Very nice food, scollops, prawns, linguine, cod, mushy peas, chips (not "twice cooked" fresh potatoes as expected, but cooked from frozen chips, disappointing).
Otherwise a good experience, covid safe guidelines in place.

Excellent food definitely worth a visit when you're in York

Great prices and good food. Staff are very attentive too

Very good seafood and friendly service. Highly recommended.

The place is beautiful and perfect for a quiet dinner with friends. The food was delicious, and cooked perfectly. If you love fish please visit this place.

Exceptional service and food
I would recommend if you love your food

Lovely lovely food and fantastic service. Will definitely visit again!!!!

Really good. Day time menu exceptional value in our opinion. Thanks.

Very Disappointing Lost - Loyal Customer Lost
We ve been going to this restaurant for a few years now and whenever we are in York it s always our first choice. So we booked a table for sat night, and made it early 6.00pm to insure we had good seats, beat the rush and enjoy a nice seafood meal.
Well this is what happened: We arrived at 6pm and there were probably 5/6 tables with people on them. We said we had a reservation and were taken through the restaurant past the kitchen down two flights of stairs past the toilets to a room in the basement with no windows, staff or anyone in there. I looked at the waitress and said I don t think so what on earth is this.
We went back to the reception and they decided to walk us through the restaurant, up some stairs to a separate part of the restaurant were there was a 40th birthday party, we had a table in the corner at the end of the birthday table. What could we do it was raining hard outside and all the best restaurants were fully booked.

The mussels I had, most off them were closed and the others were tiny and runny, no garnish no wedge of lemon, wife s calamari was soggy.
Main course, I had a bland seafood stew, and the Seaford did not taste fresh, and the garlic bread was soggy, once again no seasoning, garnish or lemon wedge. (I have never been to a Seaford restaurant with no Lemon or garnish) My wife had sea food pasta, bland, bland no lemon or seasoning.
By now we had just had enough and wanted to get out. O and by the way the restaurant was still half empty when we left so why they couldn t of gave us a table in the main restaurant I don t know. What a shame we loved this restaurant and always recommend it. To conclude it s over priced very poor sea ford, and a restaurant that s lost its mojo and probably a lot of customers too, it was like the chef had gone sick and the dishwashers were taking service. The restaurant has my phone number from the reservation if they wish to contact me.
The only reason it gets 1 Star is for the waitress, i felt sorry for her

We returned to this restaurant after a year to see if it could redeem itself on Sunday 26th November 2017. The answer was NO, service had got worse and the food was a very moderate average. When our main coarse came out was wrong so we sent it back, 5 minutes later, wrong again so the waitress checked our order and we were right it was still wrong, third time hooray it was right, terrible service there was only 5 covers and all of them were complaining, so we paid the bill and left and had desert somewhere else.

Shame that s the last time we will go back and it used to be our favourite restaurant in York

Excellant meal and pleasant staff. Will def' go again. *****

We dined here and both had the seafood mixed grill. This was an excellent plate of food. We both really enjoyed it. We were here on a Monday night using the buy one main get one free & at that price we felt it was excellent value. But if we had paid full price we would of felt it was poor value for money. If you have offers or discounts we really recommend loch fyne but not at standard menu prices. Service was excellent. We could not fault the staff in anyway.

Delicious food..awesome service..totally recommended.

Delicious starters with calamari and prawns. The dover sole was nice and the butternut squash was really good. I added King prawns and half lobster. My lobster was overcooked. All else was quite good. Dessert I choose ice cream. The scoops were really small. Nice location and good service. I have been here before and would suggest it for a good meal.

Great meal with the family , excellent service , beware the service charge doesn't all go to the servers and staff

It's a chain, but it's a good one. We're very glad it's open again at last after it was hit by the floods. Food is good, and very reasonably priced, and service whenever we've been there is very good. Only minor gripe is the piped music, but it's not too loud and no doubt some people like it. I'd recommend it.

Fantastic food and drink welcoming smile from the staff will definitely be back

I don't like fish and expected to hate the experience of being in this restaurant, however there was no constant fishy smell as I expected, the drinks were reasonable, non fish and fish meals were good and I wasn't shocked when paying the bill. Despite not eating fish, I'd definitely visit again.

The best seafood restaurant I have eaten in in North Yorkshire. Thoroughly recommend the food service and ambiance.

Great breakfast, lovely service and coffee was just right.

a bit pricey but fish n chipa excellent
hot with proper north east thin crispy batter

Had an excellent meal in a very convivial atmosphere.
Staff were excellent and very friendly. I enjoyed the mussels but the table next to us had the lobster which looked fantastic.
Must try it!

Booked an early table with the Burns Night menu. The food was very good, but expected a little bit more of a Scottish atmosphere.

Amazing service and great food, would highly recommend

OK food, good staff though. Poached haddock was plentiful but not entirely edible. Wilted spinach was unwilted, mash had a crust, sauce was good, fish would have been better served without skin as this wasn't edible.

Great food, great staff really enjoyed every moment

Lovely decore, fast and friendly service, and the food was prepared perfectly and tasted wonderful! Thanks for a great dining experience!

Had a fantastic time here, the staff were very helpful and pleasant. Atmosphere was great, ordered the lobster trying to be posh then panicked when they brought weird utensils out an started to Google how to eat lobster but the service was that quick I only had time to learn how to eat the claws. Fortunately the lobster came cut in half which was amazing and my new found half knowledge on how to dismember lobster claws will have to be used another day.

Our fish was not as fresh and over cooked the wast bin's are next to the disabled toilets which I had to move. Not a good experience on refection.

Excellent as always, we've been here a number of times and come away each time saying as such. The king prawns were especially good on the starter

This is the best restaurant in York. Absolutely fabulous.

Lovely meal would highly recommend this place to anyone
Staff very friendly and polite, food was excellent will be coming again

Service are great and super good Scottish sea food are beautiful and nice ambience .....

A lovely place with delicious fish dishes
Really recommend this place

We visited today for lunch ..it was fantastic ..the staff were all amazing ..constant cleaning and wiping down and track and trace in place ...felt very safe and very well looked after with all staff wearing visors ..back to the food .. every course very fresh and very well cooked ..the wine was well priced and accompaniedthe food very well ..we will definitely brought visiting again .

No fish knives. Service poor because there were not enough staff. Attention to detail lacking. Great atmosphere though and fabulous setting.

Beentonight for the first time had my first oyster had lobster platter
Mohammid was absolutely amazing as a host
Super good and the coffee tequila was to die for
Going back tomorrow
Brilliant

Called in for a lovely nice cold drink,wow friendly staff and lovely ambiance

Great service and truly amazing food. Will definitely be going again!

Unbelievably good food. We had the lobster. As for the service, tip notch. Lucy, we take our hats off to you and thank you. Will definitely be back