I had such an experience at Lindsay! Everyone was so attentive and friendly. Abel definitely took the time to explain thoroughly everything he knew about the vehicle that I was interested in! Thank you all!
Bought a new Edge here in September and as we were closing the deal the place was closing so we were rushed out and since it was dark we didn't see just how dirty they left the car and still had blue plastic wrap on parts of the exterior. Come on, take a little pride in vehicles you're selling.
My experience was excellent from all individuals at Lindsay Ford - I have told all my friends, this is how it should be done. Everything was handled in a timely and professional manner. We will return to Lindsay Ford first for all of our future car purchases. They were simply kind, professional, and courteous people with a great dealership. Thanks so much for all your help!
I walked into Lindsay Ford with my elderly parents just to see crossover options, and walked out with a brand new car, all thanks to Gary. He was extremely professional and patient, answering all of our questions and addressing all of my parents concerns. As English is not my parents native language, Gary went above and beyond by explaining all of the car features speaking slowly so they can understand him. My parents have been driving Hondas for the past 20 years, and now they are proud owners of a Ford. Thank you, Gary!
Decided to buy a 2017 Explorer from them but their inexperienced accountant did not know how to process paperwork at final. So we end up bought a Lexus SUV. They really need to sell more to get some experience.
Good price on a used vehicle here. Buying and financing process was fairly smooth but took a long time. We were there for over 3 hours!
Bryan Rosales Was the salesman that helped me choose my car. I was happy with his customer service and was very patient and knowledgeable. Amazing service!
I had a great experience buying my new mustang convertible from Joshua at Lindsay Ford. He got it done quickly and right where I needed it to be. Thanks Joshua!
The appointment was right on time and service provided while I waited in an efficient manner. Service member Joseph put me on a new 2018 explorer the same day. I happy with the service and will go back. If you plan a visit make sure to make an appointment with Joseph.
It was a nice experience my sales person Edwin kumi was nice and welcoming. He explains everything to u well and everything was done in time....was just amazing gh lad I chose lindsay ford because they really take good care of their customers.
Lindsay Ford @ Wheaton has an extensive inventory, checked out a truck today. I was happy to speak with the professional expert Raymond on the vehicle, he was a good person before car salesman. Thanks.
If you're looking for a dealership to visit go to Lindsay Ford in Wheaton Md. Go see Graham Hayes. He's a great salesman. He will take care of you!
Justin was very helpful he went above and beyond to make sure I was comfortable during my purchase and had outstanding professionalism.
Van Lewis assisted in the sale with an upfront and helpful process that made me confident in my purchase. I would consider lindsay ford for my future purchases.
After submitting interest in one vehicle while considering a car, they proceeded to call me or text numerous times per day. Despite telling then repeatedly I felt harassed they continued to contact me. I blocked numbers, but they called on different lines to reach me.
I would be hesitant to do business with this dealership as I expect they engage in very high pressure sales tactics based on this experience.
Anthony was such a great help. He made me feel so much better than when I first started looking around. I will definitely come back, and recommend asking for him for your car needs.
Ysser is great! Very patient and knowledgeable, made my first car buying experience a breeze!
Definitely recommend you go see him if you want a great deal and a sales person who isn t pushy.
I recently purchased a used car from Lindsay Ford and my overall experience with the Used Car department has been amazing. Russ Blummer and his team have bent over backwards to help me out and make sure things were right by me, including but not limited to the addition of some after-market accessories with the assistance of Brett Abramson.
If folks are in the area and are looking for a great place to get a used car, I would gladly point you in the direction of these guys. Thanks again for all of your assistance. I really do appreciate it.
Great dealership experience! Worked with Syed and he was an amazing help to ensuring that we got the car we wanted at a price we deserved. Thoroughly enjoyed the overall experience, and definitely recommend visiting this location!
I am a new customer to Ford and in the past 2 months I've had very good experiences with this dealership. Marvin and Candice were awesome in sales. They both helped me on two different occasions. I was appreciative for how they listened to my needs and got me what I wanted at the time. The sales managers helped me get a deal that worked for my budget. This is an aggressive ,dedicated sales team so when you come in knowing your budget they do make every effort to give you a price that works for you. I love my Ford Fusion and my new lease agreement. Thanks Ford!
I Bought a 2020 Ford Transit from Petra Stefanac. The whole experience was great. I would recommend working with Petra and Lindsay Ford.
The service department was not fast with my repair and not very responsive to inquiries about status. Is 3 hours to return a voicemail too long, I think so.
Could not have been happier with the experience of purchasing my new 2014 Ford vehicle from Lindsay Ford of Wheaton. They worked with me constructively, helplfully, and creatively to be able to get a price and terms that really worked for me. They took my constraints seriously and could tell I was being honest about them, and they reciprocated. They worked hard to make this happen, and I couldn't be more pleased with dealing with such straightforward, nice, honest folks.
While the facility is not so nice ("dingy" is a polite description), for the consumer that can be translated as "intimate" and, more importantly, as low-overhead costs.
Rafeal and the management team at Lindsay Ford of Wheaton did an outstanding job. They provided great customer service and found a vehicle to fit my family s needs.highly recommend them to family and friends. Ok
Randy and Terenzo were super helpful in purchasing my new car. Especially Randy, he was very knowledgeable and helped me with my first car ever! I would definitely recommend if you want a personalized and happy car buying experience.
Sarah and her team came through on a fantastic deal for me.. I live 4+ hours from Lindsay ford and am glad I made the drive for my new expedition. While I did the majority of my dealings with Sarah, all the other staff who assisted were great and I couldn't be happier!
You WILL love it at Lindsay!
Ronald Diaz did an excellent job helping me out I will recommend him to anybody and the dealership I got a great deal on my preowned ford escape! Anyone who is reading this go see Ronald!
I went here for a state inspection. I recommend avoiding this place for any service needs. I failed the inspection (which as I understand is typical when bringing in an out of state vehicle.) The prices they quoted for the repairs were insane! $700+ for brakes, $1000+ to replace the fog lights. While paying for my inspection there was another customer coming in asking for filter replacements - I guess if you're that clueless that you can't replace your own air filter, this place is good for you. If you have any concern about overpaying for service go anywhere else. I went to another inspection station. It costs less for the inspection and they pinged me on less repairs to pass.
Definitely ask for Tom LaGrave! Great customer service & so helpful with getting me what I wanted within budget!
Had a very good experience with Raymond at Lindsay Ford. The issue I haven t purchased has more to do with the Ford product vs. Toyota not because of Raymond. He did a great job of highlighting the good attributes of the Ranger small truck. It just seems that the Toyota may be a better value. If I buy Ford it will be at Lindsay.
Tom LeGrave and Mo on the business unit took great care of us and we were in and out and happy. Would definitely buy from them again!
Couldn't be happier with the service and professionalism of the Lindsay Ford Sales team. I never felt pressured or like I was being "sold" something. Michael Anteneh and Christian Perry were great to work with. My wife and I were so at ease and happy with their service that we bought 2 vehicles in a weekend! Thank you!
The worst dealership I have ever dealt with. It has taken 2 months to have radio display unit replaced which was never ordered I was told eveytime I called to check status of part it was on order and it has not arrived yet until I called the parts manager tony and he ordered it and had it in 2 days service writer JD was horrible never returned any of my calls I will never use this place again all around bad service
Sarah , Ludwin and Michel, It's been a pleasure to make business with you. Thank you for your both professional and personal service.
No appointment, but they fixed my problem while I waited within a surprisingly short time.
If I could give this dealership 0 stars I would. This place runs on false advertisement, insulting their customers, and not caring whether you purchase a vehicle from them or not. The management seriously needs to consider reworking their people skills. I would not recommend this dealer to anyone and just know if you do go here you ll be lowballed and your time will be wasted for hours. Classic type of dealership that plays games and makes the customer feel uncomfortable. On top of the fact that the staff apparently has a hard time following health protocols by not wearing their masks properly. Please look elsewhere if you re looking to buy a vehicle.
We had an excellent service provided by the salesman who assisted us. Extremely professional and efficient. We will definitely refer his service for friends and family members and also come back for our future purchase.
Tom squire was a very nice man , he met all of my needs and expectations, he anwsered all of my questions and made sure I found the right vehicle for me, I would recommend him to any one I would definitely come back to Tom I just wanted to say thank u so much and we need more people like tom .
More than willing to work with me. I left in a new vehicle. The sales guy wasn't pushy, but the finance guy did the little back and forth dance on the price like dealerships always do (which is annoying btw). The place itself is on a busy street, very little parking, and they have vehicles on both sides of the street. We had to cross over where there wasn't a crosswalk, which seems a little dangerous. Overall good experience here.
Our salesman was Michael Martinez and he was very respectful and knowledgeable. We didn't feel pressured into any particular vehicle and he navigated the buying process which made us feel appreciated.
Vianne and Torenzo help us with the process of choosing our truck F 150. Great customer service.
I hit a pothole and popped a tire today right before the dealership. I live over an hour away and pulled into their lot as an emergency. I went inside and asked to see if they can assist. T service manager, Mark Ahmad, was super helpful found a tire that fit my car and squeezed me in despite their packed service schedule. I cannot say enough good things about this guy - this dealership is lucky to have people like him working there. I will be referring everyone I know that lives up that way to him for service. Thanks again!
We've purchased vehicles from Lindsay Ford for years. Tom Lagrave has now sold us four vehicles. Each time, he has been knowledgeable & willing to make sure that we made an informed purchase. In times where we were just "looking" Tom has also been a great resource for information, so that if/when the time came to purchase, we were prepared. Forget what you believe about the car buying process... Lindsay Ford is the real deal and will help you get into the right vehicle!
Had a few issues at first but the dealership has since amended them. I bought a nice 2016 Mustang for a very reasonable price from Lindsay.
My boyfriend and I had the pleasure of working with Petra to buy a new Ford Explorer! She was genuine and extremely helpful throughout the process from answering questions, figuring out what we did/didn t like about each car and tailoring to the next one we saw, tracking down cars on the lot, etc. - until we found exactly what we were looking for! She worked with her team to get us to a price point we were comfortable with and then moved along the finance and detailing process. Overall, we were appreciative of Petra s eagerness to help and what we felt was transparency in the process - being in sales myself I think this is so important!! Thank you to Petra and the lindsay Ford team - we re very happy with our new car!
Ludwing Arana did his absolute best to get me out of there with a car and a good deal, and it worked.
I would not recommend this place to my enemy.
I was quoted a price of $8,000 (which was online as well) for a used Ford Fiesta and when I got there they had charged $10,000 which is absurd. They even stated that without my military AND new student discount it would have been $11,000. These discounts were included in the online price which means that someone without these things will be charged $3,000 more than online. They also wanted to charge ME $1,000 for the pre-certification (which is unheard of).
The women I met with was confused and honestly just bad at her job.
Even after I stated that I was only willing to pay 9,000, they did not match that and as of now are still calling and texting me with a price that I have stated I will not pay.
I don't usually write reviews but this was my first car buying experience and it was downright awful. I am lucky that I have a knowledgeable support system so that I didn't become trapped in their web of lies.
Brett and the staff did a good job in getting me the car I wanted
Mr. Tom Squire was very professional, knowledgeable, and made me feel comfortable in my process of purchasing a new car. Very thankful for his service!
Best EXPERIENCE ever! From the time I entered the dealership I was impressed with the knowledge and expertise in combination with their patience and kindness. Tom Lagrave allowed me to test drive several cars and answered all of my questions immediately. More importantly, he gave me my own time to consider all of the information that was being presented (as opposed to other dealerships trying to push push push). Sarah Byrd (general sales manager) was the icing on the cake. If I already did not feel completely at home, she made me feel like I was truly with family. She stopped by at least 4 times during my visit, just to make sure I was okay. If Tom had a question, she answered it! I never felt like I was pushed or pressured and I always felt that all of my questions were important. From one cynical lady (me). Lindsay Ford has my business for life! I would recommend it to anyone! Sarah Byrd, Tom Lagrave, you are gems of your industry. I would have bought a lot more cars in my life time if I had gone To Lindsay Ford earlier:)
Great experience with Petra Stefanac buying a new Bronco Sport at Lindsay Ford. She was knowledgeable, friendly, professional and responsive. Just the right amount of communication without being pushy or intrusive.
I found a 2017 Ford Fusion for $13,500 with 10,000 miles on line that I liked at Lindsey. Decided to go to the dealer to see it and if no issues go ahead and buy. It was perfect so I started working with the salesman who was very nice. I felt the price was fair and didn t haggle. He started a credit app and I told him it wouldn t be necessary yet. I was prepared to pay cash. When I asked about confirming the online sales price and the Certified Ford status, things started going sideways. He shared a NADA printout that explained how the normal retail is around $18,000. I thought ok, I didn t need to know this, so I m being setup for something. Next, he had to get his manager to write up the numbers. The numbers come back with an extra $2,000 for some Ford program where you get two years free maintenance of some kind. He said all their used cars have to come with it. So, the new out the door cost with taxes and $800 of other fees is over $17,000. When I told my salesman I didn t want the $2k for the service program, the manager comes and gives the lowdown on why it s such a good deal. Anyway, I told my nice salesman he has my number and email if they work out a better offer. Before I get out the door, my sales rep says the manager will take off another $100. Obviously, I still left. I felt bad for the salesman that he is handcuffed by shady tactics. It s a sad state when you can t even pay the advertised asking price for a car. I wasted 2 hrs driving and I m left disappointed I didn t get a sweet ride and the feeling that the perpetual image of shady car salesmen will never change.
Happy old customer of Lindsay ford and rating again for trading in my old car and excellent service by Raymond Hart. He did fantastic job by onboarding us on new mustang Mach e
I had a great experience with Lindsay Ford .. Nobody works harder to earn your business .. Robby Hunt
Salesman Paddy was great. Worked with us and for us throughout the process. Not pushy like some places. Could ve had a little more explanation on some things from the finance department, but overall a good experience, especially as a 1st time buyer.
It s was easy and friendly process to by car. Thank to Juan working with and making it happen!
Jose Real was excellent, he helped us from a super friendly start and made the whole process very easy, certified cars are worth it, even if it is an extra price but it gives peace of mind that the car is in the best conditions, I highly recommend this dealer and ask for Jose Real he is better !!
Wonderful salesman and staff! They made possible what I thought there was no chance of and got me a super rate and monthly payment lower than expected. Definitely recommend!
Tiffany is hands-down the most trustworthy and reliable person I have ever had the pleasure of dealing with. I would never even consider using anyone else but her for all of my car buying needs. If you need a new car make sure to ask for Tiffany to make sure you get the best deal and highest quality service. She's the best!
I've personally only ever had positive experiences with this dealership. Staff is friendly and accommodating! It's great dealing with one staff member who recognizes me. I've been working with Robert Ryan since I started bringing my car to Lindsay Ford and he is awesome!
Terrible service, a lot of discrimination against Hispanics, for Hispanics there is no help there.
I had a great experience purchasing my car. Edy Arevalo was super helpful, courteous and was able to answer all my questions. I highly recommend him!
The car I drive was sold to me by Tom Squire who is an awesome individual and has decades of experience in car sales. My 2012 Ford Focus is my all time favorite car to drive with it's Bose Sound System and Central Air Conditioning. And it's so much fun to drive! Hats off to Tom Squire, a good friend of my life.
This car was my second purchase from Lindsay Ford. I plan on coming back again and again.
The manager's name is Sara and she works very hard to gain your trust. Go Lindsay!
Do not buy here. The prices they advertise online are just bait. I called their sales department about a vehicle they advertised online for $36,000, when I came to the dealer to make the deal they had raised the price to 42,000 even though I had called ahead of time and even brought proof of the advertised price. Just likeany others I was also told that I had to get the ford care because it affected the loan (bunch of bs). Stay away. They will do anything to get you into buying a car from them except giving you the advertised price.
At the very bottom is my original review, which I was asked to do since she is new to selling cars. But now I need to update you & warn you to stay away from this place! Veeann has harassed me calling daily since I test drove 2 cars with her on Feb. 4, 2021. I made it clear when I left I was not interested in either car. She called me from her office phone (which I blocked) and then her cell. I did not answer but she left a voicemail once. Then yesterday, Feb. 20th, I answered and she asked if I was still interested in the Ford Focus! I was polite but wanted to say you knew I wasn't because I did not fit well in it. I said I'd bought a car at Fairfax Volkswagen, she congratulated me & that was the end of the call.
THEN I GET ANOTHER CALL TONIGHT FROM HER CELL. WHY IS SHE CONTINUING TO CALL ME?! GET A LIFE! I BLOCKED HER CELL. Be aware of this salesperson.
I found Veeann to be very professional and knowledgeable. No pressure to buy. Also very friendly and competent!
Absolutely terrible service in their repair department. They fail to deliver on simple tasks like calling to make sure the only person that can do a particular repair is in when an appointment is scheduled. I waited 30 min before seeing anyone when I had an appointment and two of their service reps will often tell you two different things which makes it hard to get any answers at all. I also had to have them correct my bill since they forgot many discounts they promised. I feel like I'm doing the job their management should be doing every time I walk in.
Ogechi Ukachukwu was the greatest! I will come back and bring friends. Thank you so much Lindsay Ford.
Sarah Byrd worked tirelessly with me to get the best deal possible on the lease of my new Ford Escape, a car that had every feature I wanted. Brian was kind, patient , well informed and an excellent teacher in reviewing all the features of my car. Their follow up was great. Leon processed all the paperwork quickly and efficiently.
These guys are awesome!! Thank you for helping us get the car of our dreams!! Our salesmen Mr Adeleye was very helpful
My husband and I have dealt with a lot of car salespeople & dealerships over the years, Lindsay Ford was a very painless experience. Gary Press our salesman was the best, very informative about the 2017 Explorer and took his time with us, had patience and did not pressure us. Even though we were not buying a brand new car, he took care of all our concerns. I give Gary 5 stars as well as Lindsay Ford.
This place was great! Staff was friendly! They made us fill right at home especially Sarah and Tom!
I just bought a new Escape Hybrid here, and my experience was good. Brandon was an excellent, attentive salesperson. I have always driven Toyotas and they helped me understand the data one how far Ford has come. I'm generally happy with my experience.
Tom Lagrave was absolutely amazing. I would highly recommend him. His level of service was stellar. He is very personable and genuinely cares about his clients. We will be clients for life.
My salesman, Ludwing Arana, was extremely professional. I was impressed with his ability to deal with us in a professional and helpful manner and get us the car we wanted with an excellent deal.
Lindsay Ford is great. Sarah and Daquan were phenomenal
Great service...busy place, very helpful staff and certainly have a very good system to get you in and out efficiently. A remodel of the facilities is in order to help the service staff be even more efficient and helpful. Always impressed with my visits to a Ford service center.
They gave me excellent service. From the time i went there.and got me great payments.
My name is Julien and Abel was very helpful and knowledge able in the car selection. I myself have a Ford fiesta but it may be time for an upgrade. At least I know where I can go to get one.
First off, my salesman Hakeem was great, he was very helpful in helping purchase my first new ford. However, my experience with the service department was terrible.
I purchased my 2017 Mustang GT with 29 miles on the odometer on April 14th, when I took the car home my father noticed that the rear bumper was misaligned which I missed when looking over the car. I took the car back up to Lindsay on Monday April 17th and JD looked at my car and had me set an appointment for the following Monday April 24th.
On April 24th JD took my car into the garage to take pictures of the rear bumper and brought the car back to me, he informed me that he had to send the pictures to Ford to wait for a warranty decision and that they would get back to me in a week. Fast forward to June 29th and still no word from them, didn't pester them because I work 60 hours a week and don't have much free time to stop in, so I called JD but of course no response. Left a message with the receptionist and she said she would leave a message with him to call me back since he was working with a customer. 2 hours pass and no return call yet.
So, I decided to call Ford customer relations directly to see if their was a decision made in regards to my issue. The rep. informed me that they had no record of me even getting the car looked and received no pictures at all! You would think if you spend close to $40,000 on a brand new vehicle they would at least make sure the customer issues are attended to, but I guess not. At least now I know where not to go.
Our company worked with Sarah and Tom yesterday to purchase a new fleet vehicle. Sarah had a great personality and made the car buying experience less painful than it usually is. Tom was on top of things and got everything processed quickly. The whole experience was fantastic!
I highly recommend my contacts Sarah Byrd Hayes and sales associate Tom LaGrave for their professional service and excellent guidance in buying my new Ford car.
Purchasing the car was great .
I bought the armor all package when you can bring your car back to get detailed and also says scratches buffed. And seems like had hard time getting an appointment, still haven t had car detailed said they were going to call me back never got back to me.
Upon visiting the dealership I had the pleasure of meeting one of the most remarkable individuals I have ever encountered with in life. From personality to business knowledge I'll have to say Angie Bey is outstanding. She made me l feel comfortable from beginning to on with her welcoming spirit. Angie you rock!
Had a great time leasing the car I wanted! I feel much better about the safety I can provide to my kids, and the improvement in driving experience itself, as well as just getting from point A to point B. I also think the neighbors will be impressed by my new wheels. Thanks everyone!!
Mothana was very friendly and seemed to know a lot about his work . I felt comfortable speaking with him about the options I had . I recommend work with him if you re in need of a new car .
We recently purchased a mini van from Lindsay in Wheaton. Besides the car being the perfect choice for our family, I thought the service rendered by the sales personnel was highly professional. THANK YOU Avan Harris! He completely understood our needs and was capable to suggest the best for us. Given the high volume of sales, we thought the service provided was exceptional. The atmosphere was calm and happy and most importantly the sales personnel seemed well informed and had the expertise for the job. I would surely consider another pre-owed car from Lindsay should we have the need to purchase again. I will definitely refer my friends and colleagues to Lindsay Ford!
Dan was very honest and straight forward throughout the whole process, addressing all of my questions and concerns. Would definitely recommend seeing him!
I was told no for two mini Van's. No negotiation no nothing. No counter offer nothing, no for a total of 2k on a 30k deal. Cash offer.
WORST EXPERIENCE EVER!!!! DO NOT GO TO THIS PLACE, AT SOME POINT EVENTUALLY YOU REGRET FOR THE REST OF YOUR LIFE!!!! TOTALLY CLUELESS MANAGEMENT ANS STAFF AND PROCESS!!!!
Great experience felt very satisfied with the repair. Everyone was very friendly and accommodating
lindsayford.com
