Lauberge casino and resort

Lauberge casino and resort Review

Reviews 6374
4.3
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A
3 years ago

I am a resident of lake Charles so I rarely take a...

I am a resident of lake Charles so I rarely take advantage of rooms unless it's for a special occasion... But I've always enjoyed how clean the premises is and how there is usually a decent spread of stores and events. The trolley between the L'auberge and golden nugget is a nice touch. Nice conference rooms for professional events too.

M
3 years ago

A group went to Lake Charles to gamble and have di...

A group went to Lake Charles to gamble and have dinner for a birthday weekend. We had a great time and the payouts seemed better than near by casinos. The dinner buffet was good with plenty of choices. All the staff we ran in to were attentive and friendly. We are already talking about another trip soon with a bigger group next time.

H
3 years ago

Nice

L
3 years ago

We used to Love Golden Nugget, but they have went...

We used to Love Golden Nugget, but they have went way down. Here we felt better and more clean!! My friend stayed at the Nugget and they had dog poop outside their door. So definitely staying here at L'Auberge from now on !!

D
3 years ago

Oof

M
3 years ago

My worst Lauberge experience ever. My hotel room ...

My worst Lauberge experience ever. My hotel room toilet is stopped up, leaking bathtub, dirty wash rags on the floor and non smoking when a smoking room was requested. I wait for 5 hours to be moved to a clean smoking room near the elevator was assigned to a king size smoking furthest away from elevator and also not very clean. Someone's trash is left behind. The manager is rude and not willing to rectify the situation. Usually don't have any issues at Lauberge but this stay has made me think twice about returning. Thanks Lauberge for ruining my relaxing birthday weekend.

r
3 years ago

My biggest problem with this place is that every t...

My biggest problem with this place is that every time I've came they have about 11 ticket casher machines.. and usually about four or five of them are working... and they have about two people behind the cashier counter so it takes forever to cash out a ticket other than that we have a blast..the cocktail waiters and waitresses are phenomenal, they really need to fix this problem I'm not sure if it's technical or if it's something to do with not working enough people on the schedule, but whatever it is it seems like an easy fix to me there's no reason for so many ticket cashing machines are not working...

M
3 years ago

Prior to this trip, I hadn't visited here for over...

Prior to this trip, I hadn't visited here for over 7 years. It's still a beautiful casino, but even after all of this time, the machines are still tight as though they just opened yesterday! Lol
Despite ALL of the smoking, L'auberge is one of the few casinos that I'm not really disturbed by the smell. They do well with handling it.
We ate at the buffet. It's not the same as years ago. I'll only eat there now if it's complimentary or if they have the all you can eat crabs. The selection is diverse, but I just didn't enjoy the brunch.
I will stay at the hotel one day and review it. I know they have nice rooms. I look forward to it, but I'll leave the gambling to the other casinos.

D
3 years ago

Went to see Ron White. Show was great. Seating was...

Went to see Ron White. Show was great. Seating was in riser section F. Perfect to enjoy show. Lady behind me was ..a B..kept putting her foot in my seat pulling my hair & touching my purse. I grabbed her foot & ask her to quit.she processed to talk with her friend several people ask her to be quite then she accidentally poured her drink down my back & laughs. Out of respect for Ron I didn't punch her...security should have removed her. It was obvious she was causing a problem for many quest.

B
3 years ago

First of all, it's been a while since I stayed ove...

First of all, it's been a while since I stayed over, the rooms were excellent, from reserving to checking out and all between. The Front desk ck in reps were courteous, professional and were very willing to be of assistance and meet our needs. There were a small group and wanted to be near each others rooms. Lovely relaxed rooms, housekeepers were great. The staff on the floor was kind and understandable, also patient
(I use Oxygen, etc) it was a slight bit of difficulty getting bottles of water each time I was on the floor. The cashiers were very pleasant, and caring also. Really appreciate all the changes that I could see pertaining to care with the virus. One of the eateries I dined at was Mordern Pantry, I think, they were even kind, patient, service with a smile and the Philly steak was SO delicious, I ordered another the same exact way. Everything was wonderful, Thank you for the extra care and comfortability you should to myself and my family. See you soon.

Lauberge casino and resort

Lauberge casino and resort

4.3