Lauberge casino and resort

Lauberge casino and resort Review

Reviews 6374
4.3
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A
3 years ago

Not as great as it use to be.. still somewhat nice...

Not as great as it use to be.. still somewhat nice. My room had a stich, tv didn't work, couldn't use the complimentary. The walk from the garage to the check in counter to the hotel elevator is way to long from each other.

S
3 years ago

3 weeks ago, i visited this resort with 2 friends ...

3 weeks ago, i visited this resort with 2 friends ( we are all in our 60's, so no, we did not trash our room)was overcharged $50. on hotel stay. Even though I had my reservation confirmation AND when they listened to the recorded message, it also confirmed the price I had on my reservation. They said they would correct it, but have not.

B
3 years ago

Let me say that everything the hotel provides is f...

Let me say that everything the hotel provides is fantastic! Rooms, service, food, casino, everything. The only concerns lately have been the OVERLY AGGRESSIVE gamblers at some of the "self service" craps and roulette tables. They are cussing and ranting at other players. I sat there at the craps table and had one man yell at me because I wasn't betting 1k like they were. He told me I should go because he and the other group of men in his group were there to make money and not have fun. Seriously! Not sure how L'auberge can control this behavior from some of their patrons, but I wasn't the only one uncomfortable. So go at your own risk.

J
3 years ago

Loved it had an awesome time me and my wife the ro...

Loved it had an awesome time me and my wife the room had a great view, the casino was great and fun we had delicious breakfast food was amazing a lot of things to do shopping and the swimming pool was very cool will come back!!

A
3 years ago

We have been going to Lake Charles, LA. For quite ...

We have been going to Lake Charles, LA. For quite sometime for some excitement and relaxation, but this has been the best time during this pandemic, relieved alot of stress. Good CDC guidelines were in place while there. Thank you, L'Auberge for a much need stress relief outing.

T
3 years ago

It's nice but baton rouge is so much better

It's nice but baton rouge is so much better
. And the spa is so much more expensive than the one in BR .. and it's 3xs more expensive than the spa I normally go to with better service

N
3 years ago

The room was not clean. Cleaning services just are...

The room was not clean. Cleaning services just are not properly cleaning.
They just go in change sheets make things look presentable.
The kleenex containers had so much crud built up around it we wouldn't use from it.
The floor had toenail clipping on floor.
Tub/shower needs a proper Cleaning . The drain needs cleaning. The list goes on.
When they vacuum the rooms corners are not properly cleaned. So crud builds up. Same in hallway.
We chose not to call house cleaning. We were only staying here because best room rates but now we know why. Had early procedure at eye clinic, weather was bad so we thought this would be good option.

A
3 years ago

Good

C
3 years ago

Casino is not up to a 4star standard. The hotel st...

Casino is not up to a 4star standard. The hotel staf is at best a 2 star staff. We are linemen working the hurricane and have been treated with more disrespect than ever. I would not reccomend this pla e to anyone ever.

F
3 years ago

My wife decided to celebrate her birthday at this ...

My wife decided to celebrate her birthday at this place. Overall it was a nice experience but could have been better. Check-in was quick despite a long line. Room was clean and well arranged but either the walls are too thin or the persons next door were extremely loud. Lazy river was great. Adult pool was also great. Food service at the pool is slow though waited over an hour for 2 burgers. Another issue is pool closes at 8 which is too early in my opinion. Casino part is awesome we enjoyed ourselves so much. Waitresses came around with drinks without the need to flag them. I definitely return if price on rooms was a little better.

D
3 years ago

Took my mom for her birthday and the casino is nic...

Took my mom for her birthday and the casino is nice. But when we went to go eat at the buffet, i was disappointed with the food. It tasted like had been sitting there for hours... The corn was old and hard. After talking to the manager they finally started to change the food. The experience was bad. This was my 4th time here. And the 1st time i had a bad experience with the buffet.

H
3 years ago

This casino has positive vibes and we have fun pla...

This casino has positive vibes and we have fun playing there. The only thing that I hope for is to have a designated non smoking area for slot players who don't want a second hand smoke and would like to stay and play longer.

J
3 years ago

Everyone was very friendly and attentive while I w...

Everyone was very friendly and attentive while I was there. It was my first casino floor experience, so I was glad it went well. The wait staff was a little slow after midnight, but I mean that's kind of expected and not a huge deal.

Lauberge casino and resort

Lauberge casino and resort

4.3