M

My worst Lauberge experience ever. My hotel room ...

My worst Lauberge experience ever. My hotel room toilet is stopped up, leaking bathtub, dirty wash rags on the floor and non smoking when a smoking room was requested. I wait for 5 hours to be moved to a clean smoking room near the elevator was assigned to a king size smoking furthest away from elevator and also not very clean. Someone's trash is left behind. The manager is rude and not willing to rectify the situation. Usually don't have any issues at Lauberge but this stay has made me think twice about returning. Thanks Lauberge for ruining my relaxing birthday weekend.

Comments:

No comments