Lambert-St. Louis International Airport Review

Awesome people! Especially Joyce at baggage check and boarding pass! She had the nervous little boys all calmed down and ready to go!

The lines were long and the wait was extensive for the few vendors that were open.

Has a more comfortable fee than some airports I've been to. Also has a play area for kids near C5.

Great staff and great places to eat if they are open.

One of the few airports that still limits free wi-fi to only 60 minutes...

Standard airport. Getting through their security is a bit more involved than most other places.

Not had a bad experience overall sometimes waiting was a problem.

Truly, when nothing exciting or out of the ordinary occurs, flights leave on time and a cold beer soothes the stomach.

I was so impressed with this airport. I loved the layout and the airy, spacious design. I thought it was a comfortable size. The food choices were alright and the entire place was very clean with restrooms at reasonable distances.

My experience here was really great with huge easy to read signs and a simple layout. Staff who is on the ball and fast get you where you need to go.

Although we usually have TSA precheck, for some reason our return trip did not. I was pleasantly surprised that the security check lines ran quickly & smoothly. Great experience!

No water fill station. Not enough water pressure to full bottle at water fountain . $5.00 dollars for bottle of water in the shops. Overpriced restaurants and very poor signage. Be glad to say good bye to this place.

All good. Was able to find my way in and out quickly on my first visit

Travelled here with Mom. We both needed wheelchairs and the airport provided them as well as staff to push them. Very nice! Our attendants were courteous and accommodating both on arrival and departure; even made a potty stop for us! Heeheehee! It was a luxury to not have to check which gate and how to get there. Awesome!

Very confusing, Cant find a way to be picked .just .Just awefull

Love Southwest and choose to fly into STL and drive to Peoria, IL because it is usually pleasant and easy. Another 50 minute wait for baggage. This is the 5th time in 2 months. Ground crew needs help here. Only 3 flights to manage right now and it is early on a Sat. I m not gonna take this route anymore unless I can carry on, really too bad. I complain to SW baggage, they encourage me to log complaint because they are tired of hearing similar complaints and can get no relief. WOW!!!

This airport is terrible. Barely any food options, the food options they do have have limited menus and no dietary options. Also, all the restaurants and stores were closed by 6pm so we weren t able to even get any food once we got off our flight while waiting for our next flight.

I had a great experience, which also included some of the passengers.
Thx

Been going there 40yrs use to work there what can I say great symbolic STL land mark

I would've given it negative stars because they don't deserve any. If your going to fly from here. I would suggest you eat before you get here. I went to 4 different restaurants and I will say COMPLETELY IGNORED EQUALLY AT ALL OFF THEM. Avoid this airport at all costs.

The arrival pick up is so bad, one of the security guys was VERY RUDE! And the shuttle bus drivers park half way in one of the travel lanes not to mention almost side swiped by coming over on me in my lane numerous times.

Wait,
You can rate a runway?

It seems as if this airport has had its glory days. Most of the gates are empty the airport is empty and there s so few restaurants in services. I feel bad for St. Louis!

I often wonder why they don t move all the Southwest flights to the main terminal because there s way too many people in that terminal and no one in terminal one. There seems to be a better way to use this day sufficiently.

Parking is a joke. Fly out from here bi-weekly and half the time the Terminal 2 garage is full. What kind of international airport can t accommodate parking that often?

The airport is ok, the restaurants served good food. Also the line to go thru TSA was pretty quick. But the airport as a whole needs a whole lot of upgrading.

Confusing but good. Friendly workers willing to help a person out....

Needs free wireless.
No other complaints.

Terminal 2 very fast and friendly. Only way to travel. SWA.

Rental car center nowhere near airport. In a strip mall by a nail salon. Good luck.

Definitely one of the better airports to go through. They even have a play area for kids

One of the nicest, most friendly airports I have been to.

Old airport in the E terminal 30-39. Nothing to eat or drink the power to charge. Phone is inconvenient

Compared to other airports around the country this airport is a mess. TSA slow and rude

Excellent areas for readers to get out of the hectic flow of humanity.

Always constructions and detour, hard traffic on terminal 2.

Lambert St Louis International Airport was okay except for the tsa not being nice to you but overall still good to go around for more vacations.

TSA was quite slow to get through. Fairly nice airport overall.the shuttles at least ran like a normal airport instead of like the Cleveland airport which is so screwy.

I like the fact that this is not a "huge" airport, lines aren't usually long. My only complaint is depending on flight time, TSA line is "closed".

So easy to get through terminal 2 and it's New Years Eve!

Have flown in and out of Lambert for many years on many different airlines. The terminals are large and spacious. The traffic patterns can take some getting used to but there is good access to the interstates and plenty of parking on site and nearby. There are a number of rental car companies there and they all have shuttles to their nearby lots. The flights tend to run on time with many less delays than Chicago or Atlanta.

This was my first time flying since the covid and StL was my layover. It was long walk to my next gate, not too busy but maybe a tad busier bcuz it's Labor Day weekend

Kinda mute.... none of the employees seem happy to be there but none of them were rude.

I enjoy this airport. I have only experienced terminal 2 because I have only flown Southwest out of Lambert, but I have never had a bad experience. I've never had to wait very long at the ticket counter or in the security line. The only time I've seen it extremely busy was when I was flying home for Thanksgiving last year to visit my parents and sister, but that's normal for that time of year. I enjoy the fact that Southwest has a significant number of direct destinations from this airport, as it makes travel very easy in most cases. Also, the airport is easily accessible by metro link, which has stops at both terminals. This is fantastic because I'm a college student with no car, and the price to take a cab to the airport from my residence hall is outrageously expensive. It's so convenient to just walk to the metro link station, and I can be at the airport in under half an hour.

If you're traveling through Southwest, this airport is SUPER easy. It's easy to find and it's usually easy to get through security. Unless of course you happen to be traveling on July 3 around 6am, because apparently everyone is traveling via Southwest on that day.

I really hate traveling through any other carrier at this airport because I feel like security takes EXTRA long to get through and it's EXTRA confusing to figure out where you're going. But maybe that's just me.

This airport is kinda old, so it's not very pretty or special looking. I've never eaten there....I don't feel like I've every seen anything that looks all that appetizing.

The black light skin lady first shift TSA supervisor with the tried wig on don t know what she doing. She tried to come at me like she wanted to fight me. I was on the phone with my mother and she started to be disrespectful towards me. The situation was blown way out of proportion. I will never come here again. I will keep complaining and keep calling until this situation is handled. Even if I have to get in contact with Rhonda Hamm I will.

This location has exceptional associates clearly dedicated to friendly service!

Airport has barely anything available for consumption of food in the airport. Only thing open was a Starbucks where the employees were extremely slow. Not a fan of this airport.

Workers very friendly and helpful, however seats at boarding areas was full of food, trash, and debri

But because of covid the only food place open is burger King and a bar

Here on time 5am opening, gate C no ones here to help

Easy to navigate. Non southwest terminals are pretty lightly used so lines are pretty short. Southwest can get pretty busy at times but having TSA pre helps a lot

Bad service so dirty and so confusing. Makes me mad

Free internet, clean, fast security lines, plenty of power outlets, polite staff

The only thing awkward about Lambert Airport is trying to get in and out of it the signs were a little confusing and you can go in circles other than that it's clean and well-kept people are well-trained it's wonderful place to fly in and out science inside the building are easy to see and everything is convenient. Always make certain that you check as to how soon you're supposed to be there before your departure because lines can run at Long's 2 hours through security.

The secret to pickup is to go to the lower level in the garage and Park behind the cans in the taxi lane...it might cost you 2 to 5 bucks but it is worth the cost.

Don't forget to click like if the review helps

If only the parking was explained better and not so confusing for outta state people!

CNN is blasted all over the place which is just annoying. Getting to and from the car rental is horrendous. If you don t have to go to STL don t!!!

This was a stop over airport and it is nice and has some good stores.

Baggage consistently takes 30-45 mins to arrive at baggage claim after flights land. TSA is fast and efficient though which is nice.

Small airport but very efficient and nice people in check up area!

After being here a couple times I find it easier to get in and out of. It's very clean

My only problem that I had was that there was not a person with a wheelchair waiting when I got off the plane. If they don't have enough people hire more

It's ok. I wish they would offer more routes sometimes.

TSA was okay but almost nothing open in the airport. Starbucks was open but couldn't warm anything. They closed before we left. Prices higher than other airports.One lady couldn't make a purchase at Hudson News as they didn't take cash.

Like most other smaller international airports, most of the flights usually stop at a bigger international airport for immigration (O'Hare, Newark, JFK, Houston, LAX, etc depending on where you're traveling abroad). That being said, Lambert is bigger than some of the small international airports that I have flown through. You have to pay for the luggage carts ($5, I think), which was one of the cons. Another con is that your luggage may take some time to arrive from the plane to the carousel.

Traffic can get pretty heavy outside the airport, till you hit the interstate.

Flown in and out of Lambert on multiple (10) occasions, both international and domestic.

I would love to travel someday so I can take on vacation or moved on another city

Terminal is dated and there are not enough men's restrooms.