Lambert-St. Louis International Airport Reviews

Terrible Wi-Fi, takes forever to connect and you only get 20 minutes of free Wi-Fi, which I am using to write this review. Come on St. Louis, who doesn't have free Wi-Fi in their Airports.

Rude employees bad policy in place would not come back here again

This go express is cheap and affordable! All picks have been late !

Worse airport to find a parking space. Two days in a row, Monday and Tuesday, 1 hour driving on 3 different floor levels to find a parking spot and there is nothing.

Nothing impressive here & a lack of seating. Wish Southwest would have kept Chicago Midway as the hub vs. Saint Louis for connecting flights from Des Moines.

Very limited on things to choose from, (dining) very different from other 21 century airports.

Very easy airport to navigate, but it's a shame there's no free WiFi to sign onto. I travel all over the United States and this is the only airport to date that I have encountered were it's not available.

Great airport. Food could be better in terminal 2.

Took 45 minutes before luggage started to get to carousel. Virtually no other flights. This airport is so poorly run, it's an embarrassment for the enitre Metro area.

Worst airport in the country hands down , nothing even close. Takes 25 minutes for Southwest to get luggage to the carrousel.

Nice little airport that I come through frequently. Always love the gastronomy options available.

Didn't spend much time here.. somewhere between Dallas and STL my bags disappeared sooo we'll see how Americans customer service is...

snow storm in chicago kept me there too long 1 cancelation 3 delay I ATE GOOD bit left after 5 hours I will leave in the morning

It was very clean.

And the workers I encountered were pleasant.
I dined at the Chili's and the Fresh Mex Bowl was good too.

I landed at MCO and their restroom could have done with some attention.

The signs are very last minute and not helpful or intuitive. Almost all the lights were burnt out or off in the creepy parking garage. There was a stop sign at a security booth, so I stopped and the guard was like "what do you want? Go?" Ummm following the stop sign as directed post 911 in a pandemic. Security had one lane open. 2 employees with 80 people in line and growing. Nothing to help people not familiar with the city know what was going on. Dirty with construction equipment seemingly abandoned in walk ways.

My first flight and all but 2 of the personnel that we encountered where tremendously rude and arrogant like we were in bootcamp or something. I happened to be a "routine check" And they asked if I wanted to go somewhere in private. Just check me already and get it over with. Rude at baggage check and throughout. MIA is 100% better so far. Bad bad experience at Lambert.

Terminal 2 is easy to get to. However, all parking lots are full. Needs more parking.

Updated review. They must have made some major corrections. I havent experienced flight delays anymore pre-covid. Food staff is friendly.

Excellent, from the airport to my son's house, by metro

Small airport with helpful staff. Even though it s small, there can be long checkin lines so arrive early!

STL is always an efficient airport. Kudos to the staff and management.

Great little airport. Not too confusing and easy to find where you are going.

Nice airport, needs more Starbucks or places to get coffee etc when too long of lines between layovers.

Chillis was eh compared to other chillis but the voarding and everything else was good

Ok now but a shadow of what once was when TWA and Ozark were based here

Usually a pretty easy place to get in and out of, especially if you are using southwest airlines

Security check in was better that most. They were a little more friendly. It's a small concorse at terminal two so easy to get to your gate. The restaurant's were the worst though, not much to choose from., but they appears to have nice places for alcohol beverages.
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At 4 in the morning it is great no crowds! Except no stores are open to buy that food the airlines are telling you to buy before you board

The main terminal at STL / Lambert International Airport is much like a small town or municipal airport. Upper level is ticketing / check-in, lower level is access to gates and luggage claim. The upper level does have a restaurant and the lower level has a Starbucks, a sundries shop and couple other restaurants as well as some snack and drink machines. There's ample seating, immediate access to the garage, and a very logical set up for passenger pick ups, ride shares, taxis, and smoking areas. Everything is connected like an old Town Square which lends itself to the navigationally challenged. The lack of 5 stars is due to the fact that all interior stores/restaurants/bars often seem to close down at 7 or 8pm.... which sucks when you just want to grab a snack after a long day of travel travails.

Nice little airport. We had no trouble finding are gate. They need better food choices. But in all I had a nice time waiting to fly out.

Speedy flight from Dallas on Southwest airline...awesome, funny pilot!

Customer service could be better at The Great American Bagel Bakery. Food was good, though.

Such a beautiful scene at night just love this place all that's missing is the mountains

Could not use my prepaid Dunkin App, must have a card to scan

Just got off our plane from Orlando Florida. We were at baggage claims, waiting on our luggage when we noticed two ladies, both in wheel chairs. They were struggling to get their luggage off the belt, so we went over to assist. They informed us that two workers rolled them there and left them without giving them the correct help. They even informed us that they tipped them as well. We helped them get their luggage and rolled them to the taxi area. The lady at the help desk was very friendly and helpful. The manager she called down, just gave a petty excuse for their behavior.

The airport is small is not too crowded but there is few food options

Nice domestic transportation system. Most hotels are nearby and have shuttles.

This is a very interesting place! It s like they have every creature comfort including parking for departures, shelves above the urnials, all the seats face the same way and a Hudson news every 20 ft. I would recommend a stop here sometime.

Very easy and accessible ...no hassle checking in or boarding! Clean and quite while waiting to board! I felt so relaxed! Most stores wasn't open, odd! But, its okay...

A perfect sized and maintained airport serving the St Louis region. TSA is smooth and efficient. Car rental locations are off-airport with each company providing frequent and free shuttle service. If one wants a quieter part of the facility to make calls or do work, area of Gates C27 and C28 are usually empty the numerous times I have been to STL. Traffic around the airport is heavy only during rush hour times.

Clean and crowdless. Their one downfall is how difficult passenger pickup is for new visitors.

What a dump. I gave you one star because the location isn't half bad.

Horrible getting out of there long line's getting through TSA

Overall good experience at the Southwest gates, but the airport only gives one hour free wifi.

Everything was good, picked up my customer in a safe environment

Passenger pick up is incredibly confusing and terrible.

The Southwest terminal is busy and has lots of good vendors

So weird to see it so empty, but glad it is open and planes are flying!

It's a fine airport. They've updated a little recently too.

There are two terminals at this airport; I departed from Terminal 2. The check in desks and security are instantly there when you walk through the door to get in. There seems to just be a Starbucks before security, so there's not much to choose from if you want to hang out prior to going through. Security went faster than expected considering the line size. There are decent food choices from quick stops to sit down restaurants. What I really liked was that at all of the gates, essentially any person should be able to find an outlet that they can use since they are almost at every single seat.

Nice-sized airport. Easy to get around in. Has all of the conveniences.

The International Airport is really nice. The section I was in appeared new....I flew Southwest. My biggest complaint was at Auntie Anne s Pretzels. I love their product but the girls behind the counter were so rude! I was here on June 20, 2018 at 9:30am. The counter help were in a conversation with each other and after waiting and totally ignored the customer, I finally asked if she could help us and her remark was What do you want with an annoyed tone in her voice. I replied to buy some pretzels. She just about rolled her eyes at me. After I told her my order she shorted me a pretzel! I only wanted 3 not 20!! I will more than likely not come to this airport again but if by chance I do I will not get any pretzels from Auntie Anne s. The manager really needs to frequently check on there staff.

EXTREMELY rude staff. One of the workers outside along with a cop was threatening me and screaming at me. Will be calling corporate.

One of the best mid western airport. Security lines are manageable, not bad at all. Easy checkin and picking up bags. Very clean and maintained. Awesome food options, comfortable seating areas.

Always so easy to get in and out of here. One of my favorite airports.

Pretty decent for a first time flyer. Almost nothing open, extremely expensive shops.

St. Louis airport, much much better than San Diego airport. Better shops and food choices.

The airport was clean and organized. I wouldn't be vfc fearful of flying right now.

This is a nice airport. The word international is some what misleading. You can not fly to Japan, England, Italy or Germany from this airport. Have to fly to Chicago O Hare and then on to your international destination. The drop off location at terminal 1 is very nice. If your going to take more than 5 minutes to say your good byes . Please, park in the garage! There are people waiting for a spot just to be dropped off. There are two terminals, be sure you get dropped off at the correct terminal. There s a shuttle between the terminals.

I am flying with United to Newark, seems flight got some issue, however staff help to reroute via washington dc