Lambert-St. Louis International Airport Reviews

It's an airport. It does exactly what an airport is supposed to do. It's not as pretty or interesting as just about any other airport in the country but it gets the job done.

Well organized, pretty clean (at least on the inside). Not a lot open in the concourse at 5 AM except Dunkin' Donuts, so if you're taking a red-eye you might want to bring snacks and such.

Dinged a star for security theater (applies to all airports with TSA stations).

Good enough for a small airport. Nothing more, nothing less. Pretty typical of an American airport. Never had any issues.

This is the worse airport I ve been to. All restaurants are understaffed and dirty. Bathrooms are gross. Management - get it together!!

Very nice. A bit confusing trying to get to street level. You have to go all the way downstairs to get luggage, then back up a level to get to where your loved ones can pick you up. Other than that, very nice.

The renovations over the past 10 years are most welcome! Plenty of room and every CoVID-19 precaution is currently being taken seriously throughout the facility.

The beers and burgers are over priced. $8 a beer and $14 for a single burger which was fair at best. Waiter mumbled and hard to understand. Food came fast but McDonalds beats this place.

Jetways broken, luggage always slow to get to carousels. Passenger drop off and pick up work well, security usually pretty fast.

Tsa is a little slow but other than that nice airport

Oops forgot Southwest was so far away from main terminal...

Bathrooms could be cleaner. Gate 18 well set out. People nice. Plenty of places to eat and drink right beside the gate. Not jammed either. Plug and usb cell charging stations at gate seating area.

Very Old Airport, Okay Maintenance. Security Crowded. ....

Horrible airport. Slow baggage claim. No one around for instructions or directions. Dirty and smelly. Dated signs. Worst I ve been in for quite some time.

This was my first going to fly with my parent but Employees are not helpful they are not trying to help me when I asked for help

Signage for the cell phone lot was easy to follow. Pick up was quick and easy. No complaints.

If you arrive with the last flight ... not even find a dog ... everything closed from 21 ... ?? !!
Missing anchevun care at that point.
Only good in the morning and early afternoon ... airport for businnes men.
Despite the name it is NOT International.
Only domestic flights or nearly

Everything was great. Easy check in and TSA security. There were lines this morning, so continue to arrive a little early.

20 minutes free wifi... that's it. Then you pay. I can't think of another airport I encounter with this restrictive policy

Very poor. Most shops were closed and when I did find coffee, it was lukewarm. Also, the wifi service is only free for an hour. It's like some cut rate discount airport.

Worst airport I ve ever been to!!!!! There are no CLEAR signs anywhere throughout. I cringe every time I have to deal with it!

Airport fine, but California Pizza Kitchen gave me terrible food poisoning.

worst TSA ever took forever with 1 person working and everyone else watching

I gave this review cause they made us wait 9 hours to get on our flight

Even though I got frisked because I had wet clothes, it was an easy in and out process

It is not crowded for one. We checked in went through security and to our flight in no time. The whole airport was not busy at all for a Monday after a holiday. Another of shops were not open for some reason.

Why are all parking terminals closed and you are forced to pay $15 a day

This isn't a great place for anyone hoping to do anything other than talk with your fellow travelers. Lines are long, food is limited in variety, and you get 20 minutes of low-speed wifi before you have to pay through the nose for 2 months that you KNOW you won't use. This is a great airport for the 1980's, and a terrible one for the modern age. When the wifi is free, the food more palatable than fried butter, and the security line shorter than 20 minutes, I'll have to come here again.
Clean, though.

EZ to get to every terminal, Delta was early with both arrival and departure. Checked bag was waiting at baggage claim at both St Louis and Minneapolis this has never happened before. Hats off to Delta

Lack of direction in this place. Not a single sign clear sign regarding where to go.

We flew with Southwest to Orlando and it was the best experience ever! Very nice terminal and good dining choices!

Overall pretty good experience flying into and out of this airport. East to navigate with great signage. Got to try a new TSA machine where you didn't need to remove anything from your bags - but this didn't seem to be any faster even at 3:45am with only a few people going through security. Other than that, no complaints.

Unbelievably rude employees directing traffic, forcing you to move forward even when people are clearly standing in front of your vehicle. I understand there is an abundance of vehicles moving through the arrival and departure pickup area but let s try to remember that people are saying hello and goodbye to family members; trying to make the most of situations that aren t always the best.

Airport facilities are great. Personnel seem to have trouble with the concept that not all disabled persons require the use of a wheelchair.

I've been through this airport so many times over the years going back to the 1980s. It is still very outdated. Parts of it are kept clean and some well... During recent times in the midst of COVID-19 they are making an effort to ramp up the cleanliness. So there's that. Did not really have to interact with personnel as social distancing was on high alert.

As outdated as it is (Old TWA hub) it is relatively easy to navigate, particularly when fewer travelers are in it.

Flew in on Monday evening from Orlando, very quiet easy to get to baggage claim and put the door.

Airport terminal 2 was terrible. Escalator to main floor was not working and normal exits were closed off because of construction. Using the elevator in COVID times was problematic and carrying a heavy suitcase up a long flight of stairs was difficult. All very crowded and very disconcerting given pandemic issues.

Following COVID procedures very well, though some airlines are fully booking flights.. but the airport itself is clean and staff is nice!

This airport in my opinion is extremely confusing. I get lost trying to get from point A to point B. It's nothing like OKC but I guess it is a lot bigger, too. But LAX is easier to navigate ..The staff is friendly enough, it's clean. It's just confusing!

We liked it. Combined a prepared lunch with fast food before connecting flights. Appreciated the public art.

Airport is getting pretty old. Terminal 2 (pretty much just Southwest) is simple and easy to get in and out of.

Great airport unless you are traveling with firearms. They have a strange system that takes longer than other airports and you have to give your key/code to your case.

Security personnel were rude pulling purses out of bins throwing them on the conveyor belts and spilling items out. No apologies or sense of concern for others belongings.

This airport is pretty unremarkable as far as airports go. It's not bad, and it's relatively small.

I love Lambert, I've flown from and to this airport many times. Helpful always

Good runway overall. 11-29 is so underrated though. When you're in a metal tube barreling towards the heavens you want a nice comfortable ride. At 11-29 that is promised given how little the runway is used. 12R-30L is so used that its too mainstream for a runway expert like myself. If you are a family that likes to be obnoxious and loud at 30,000ft then 12R-30L is for you. But those that enjoy adventuring in the unknown 11-29 is definitely worth a try.

Sat down at my gate and ordered some food online.... it was delivered almost immediately

Restrooms need a very serious update. Rental shuttle ride to and from airport can take quite some time sure to traffic.

Great if selection of snacks drinks & reading material

Easiest airport to get into and out of. Wish they had left the angled parking at departures, though. Security is friendly and efficient, and baggage comes out relatively quick. Although, sometimes I have had to wait 15 to 20 minutes for my bags. Overall, it is a friendly, well run airport.

Got there an hour early of my flight. There was no line for TSA.

The Southwest Airline employees at the baggage check-in desk at this airport are incredibly slow and incompetent. Literally the slowest I have ever seen at any airport, ever.

Rude, not helpful at all. If I could give 0 stars, I would.

Long gone are the days where this airport was a big hub. Today the airport is looking a little dated and feels dirty. I wish it could get a serious makeover. The Southwest Airline Terminal seems newer but still they only use two luggage carrier belts, so when I arrives it takes forever to get my luggage.

Pretty efficient but WiFi and available outlets are a joke and way behind other airports we go through. Some of the outlets (few) that were available did not work.

Apparently masks are not a requirement at Lambert Airport. Many people were wearing them but others not. There is no one at the airport enforcing masks and many employees without or pulled below the nose or chin. Which makes me believe that sanitizing is not present either.

Confusing signs both in the baggage pickup area, and on the parking lot misdirecting you to the wrong exits for the rental cars shuttles, and the exit from the airport attached garage.

The car garage levels actually have colors instead of numbers, with green for example corresponding to 3rd level, Yellow to second level, etc. which makes it confusing to get to the the get to the level for departures for example at least the first time.

Nice architecture. Beautiful ebony women. Can't complain.