Lambert-St. Louis International Airport Reviews

Very nice experience my favorite part was the Starbucks although it was a little flat it was good. Recommended

The check in process for carry on bags getting cleared was slow. They only had one line going and there didn t seem to be a sense of urgency. My same carry on bag, with my toothpaste and small container for my skin care has been allowed to go through multiple lines. Cleared with out any problem... and for some strange reason was not allowed to go through this time. While I do appreciate the care and concern, the inconsistency from airport to airport really makes this experience extremely frustrating to me. There just didn t seem any care for the experience and again... the process was very slow.

Disappointed with the lack of free wifi here. This place will expect you to pay $8 a day for wifi.....this is a first in all of the airports I've traveled to.

Nice airport, but there is really no option for food right now as almost everything us closed.

Nice Airport but there are no carts to transport your luggage.
I travel with 4 tool bags. About 200lbs or more. Almost impossible to drag them all myself without a cart.
Very Very Inconsiderate of the airport not to have carts!!!!
I will avoid this airport in the future!!!!!

It's an airport. It's nice. Didn't die on a plane so that's good too.

It was great with drinks and food being pretty alright for an airport price

Great runway, always enjoy the way the plane kisses the ground. Could use a bit more run and less way, but overall would land here again.

Little dusty in here, no big deal. For every crabby person there is a super nice person to balance things out.

They have Ted Drewes vending machines, but otherwise the airport is very much in need of an update.

Dirty, boring, little food choices, yucky food, cute chapel

It is kind of a confusing place to get into for parking, but other than that it's was clean facilities, friendly staff, friendly and helpful shuttle operators.

People need to come to concourse a and clean the windows

Good airport, but needs more shops, the gate areas are kinda boring! Love the main terminal, it's nice and clean all the time!

St. Louis Lambert International Airport only requires a certain amount of walking to get to the baggage claim after you land. Some airports require a train to the baggage claim. They have wheel chairs available for those people who need one. There is plenty of seating and places to eat and relax before and after flights. A very nice airport!

Lambert was very empty on a Wednesday.
Covid brought me here due to family business.
Got a great Delta flight.
Easy to find my way thru the airport

Very beautiful and well spaced airport with very friendly staff

Very good . The only issue is good. Many good courts closed due to the covid problem but otherwise nice and quite no traffic.

I think the biggest qualm is with the inconsistencies of TSAs at various airports. At Lambert (as of 7/13/19) they clearly don t want you to take your electronics such as a laptop out while many other airports do. In their infinite wisdom, they wonder why people would or wouldn t already know to do something they have no foreknowledge on. I guess that s why we have Google Ask for these kinds of things. Maybe a google reviewer can help at each review.

Even the Charlotte Metropolis isn t bigger than St Louis s, and their airport seems bigger and livelier than ours. It s probably because of American Airlines being such a major hub in Charlotte being the 5th busiest airport. Maybe, not being so big is a good thing for Lambert.

American Airlines in St. Louis needs to do better with their flight attendants. The flight attendants at Fort Lauderdale are blowing our ladies out of the water. There should be a weight limit for flight attendants too. Customers shouldn t have to worry about being hit by a gargantuan behind every time a flight attendant passes by.

First vacation out of the country so my friend and I made the classic mistake of showing up 10 minutes before take off. We didn't get the memo that international flights require a 2 hour window in order to ensure you make the flight. Long story short the two ladies helping us at check in were beyond helpful when we were desperate for a plan B. They waived the charge that normally comes with rescheduling because of such careless time management and didn't make us feel like complete morons from such a major oversight on our part. My vacation took a slight detour, however because of the outstanding customer service we received from the two ladies working the Delta check in desk it actually made the chaotic beginning switch over to a more calm, less anxiety stricken 3 hour different start! Needless to say within the first 5 minutes I have become highly impressed and also grateful.

Overall experience....GREAT...Staff was very professional

The TSA there are awful. They re rude and target white people.

1 star simply because wifi is free just for a measly 60 mins. in this day and age that s completely unacceptable.

When you come from the west on Lindbergh it's hard to get to terminal 1 arrivals but when you come from the east on Lindbergh it's easy to find terminal 1 arrivals street and area to pickup

Very clean terminal, the parking garage and Uber pickup area was a little confusing to navigate but the friendly staff helped me get where I needed to be

Not a bad airport. It is small and could stand to be cleaner but the staff was helpful and the airport was easy to navigate.

Not sure how to review the world's busiest airport but leaving a review so Google stops bugging me to leave a review every time I fly.

Very nice airport. I flew out of Terminal 2 which is where Southwest is located. Clean and plenty of food options.

FOLKS, this is a wonderful airport. Haven't been here in decades but I must say, coming back from Cancun was easy, quick, painless. I find the airport layout easy to understand. I like the food choices...went to the Chilis to go there and got a great sandwich, chips, and drink for less than $12. It reminds me of Chicago Midway...easy to navigate without all the fuss. Gates are easy to get to. I mean...probably the quickest customs in and out I've ever been through. Yeah, it was a Tuesday night but it is what it is...a great airport. And if you have the choice on international flights either here or Atlanta or wherever...choose Lambert. Atlanta is torture.

Small, tidy airport. Everything is simple and convenient.

Would give 5 stars but TSA is way too bitchy

Otherwise, easy in and out, nice facility, good eats!

It is. Busy with military going to there places and people flying to there places

Very difficult finding how to pickup passengers. Then had to find where to park while I waited. Then how to get back to passenger pick up.

Great. Everyone social distanced. No crowding. Employees did a very good job also with cleanliness .

Great service! But, PLEASE add VEGAN FOOD!!! We need healthier food!

Always a thoroughly enjoyable experience! While air travel can be a nervous experience, all of St. Louis Lambert International Airport employees and contractors go out if their way to assist your travel day. The airport facilities are always clean and neat. Each gate has ample food companies, media outlets and clean rest rooms. The only shortfall is a lack of charging outlets for personal electrictronic devicrs, while there are some, many do not have electricity. Overall, a great airport!

Connection between gates blocked, must now exit security to move to another gate.

TSA was slow due to not having a dedicated tsa pre bag check and walk through.

The garage in Terminal 2 is inadequate. Half the time you can't access it.

Ive flown into and out of lambert airport many times. Each time has been plauged with poor traffic management, confusing signs and horrible wait times. The place is ugly and uninviting as well. I always tell anyone coming to St.Louis they keep Lambert Airport horrible so it makes the rest of the city look better.

The linear layout of the airport between terminal 1 and 2 are easy to navigate in your car as long as you follow the signs and keep in mind the overall scheme of things. The cell phone parking lots are well marked and easy to use on each end.

Terminal isn't that big but the runway is long. Taxis took like 15+ minutes. Staff are generally nice. Great people from St. Louis. Washroom cleanness is average. Not a lot of shops but sufficient for a last minute stop. Congrats 2019 Stanley cup champion.

This is absolutely the best runway within a 5-mile radius. The view of the the Rice Equipment office, upon landing, is impeccable. RiceEquipment dot com

Another flawless flight aboard SW Airlines back to the homeland of GREATER St Louis MO

Thank you to the security guard who help me get bommarito car dealership

Arrival and departures were easy. Bathrooms are leas than desirable. Nothing special either way

This airport is so confusing. Most small airports are more efficient at organizing them. I don't recall last time I had to go through security I had to go to the basement, or it felt like it, because it was downstairs and the check in was upstairs. Once you pass security there were a few options to eat or grab a snack.

Wasnt impressed.. All the airports i go thru this had to be the dirtiest. During times like this pandemic you would think they would be clean

Tv monitors at C 24 and c21 23 do not work. Audio is on.

Under the circumstances.
They were great.
Professional with all the customers regardless of the positive and negative energies displayed.

Moving through check-in and security was a breeze!!! And everyone is practicing great social distancing!!!

Great airport they keep adding more artwork and conveniences. Very nice staff and very attentive. Proud to have them representing Saint Louis

Terminal 2 security check lines and wait time are horrendous. Allow a minimum of 60 minutes extra.

Very confusing airport. The terminal number should clearly be highlighted

By far the worst airport in the Midwest. Good luck picking someone up from terminal 2. Very unorganized.