Knobs Pointe Apartments

My 3 star rating is only because I was in an apartment that hadn't been renovated, so the kitchen and bathrooms showed their age. I lived there for three years and saw the difference when the new management took over and everything started improving. All the windows and exterior doors were replaced. Maintenance requests were handled quickly and issues were resolved. The office staff are very pleasant and helpful and encourage people to stop in and get to know them. They started having events for the residents, the pool stays open longer, the fitness center is available 24/7 with a key card. Lots of improvements over the past year and half. You can tell they honestly want to develop long term relationships with their residents. And I believe that as they are able to do the upgrades it will be a place worth staying long term. I left because I purchased a house.

I'm a 24 year old single guy who lived at Knobs Pointe for about 8 months while working in Louisville. It really was an "OK" experience. My 1 bed 1 bath was adequate. Not falling apart, but not pristine either. The price was very affordable, but because of that, the quality of neighbor wasn't always the best. That being said, I never felt unsafe. The building manager who lived in my building was very nice. I never had any maintenance issues, but I feel like they would've been quick to help. The employees in the maintenance office were also very nice. I'd still recommend living on the Kentucky side of the river, but if you're dead set on Indiana, Knobs Pointe isn't a bad option.

I am rating this a three star. I have lived at Knobs Pointe for almost a year, and here is what I have found. 1. I have not had any issues with the staff themselves. They have always been polite, understanding, agreeable, and friendly. This is for the office staff and the maint. staff. Actually, the Maint. staff is amazing. I think that the changes that have been working to make since this company took over the complex are great. I see the effort, and I feel their pain with what they are stuck with.... Unfortunately.... 2. The apartments... are a hot mess. As much as I like the staff, who have always tried to address the issues in my apartment (and there have been MANY), the apartments are horrible! The floors are so uneven that you get dizzy walking down the hallway. My tub sits almost a full foot below the level that my toilet does, which has caused my son to hurt his ankle on several occasions. I cannot bake anything in the oven because the kitchen floor is so uneven that everything bakes to one side. I am on the bottom floor, I have seen the apartments above me, and I have it good compared to their floors! There are constantly bugs everywhere. No matter how many time I spray and bomb, and no matter how many time the apartments come out to do it... EVERYWHERE! I went over a month with holes in my counter tops while the staff argued with contractors (They were installed properly and look great now), I went 3 weeks without a dishwasher while waiting for a new one to be provided (But they gave me a brand new one). I have to place boxes on the sides of my washer and dryer to keep them from knocking into the walls (uneven floors again). My electric bill has never been under $180, and even after the windows and doors were replaced, it has been over $300 the last two months (This is about $100 more than I paid living in a 4 BR house with 6 adults, 2400 SQFT, and it is now just myself and my son). There are a lot of drugs here. My kids are older teenagers and have told me on several occasions that "KP" is where all the kids at school get their drugs. "Everyone knows that". Im not a fan of the fact that through the school year the high school kids used my back yard to stage all their fights (which I had to call the cops for several times). My furnace has broken five times. The thermostat has been replaced three times, and the last time they had to replace the regulator, or motherboard... but it has been a nightmare. They were always in there fast to get it fixed, but it was annoying. When I moved in, I went two weeks without being able to take a shower because both of my bathrooms had bad pipes. The walls had to be ripped out, pipes replaced, and new tile and drywall installed. Sucked, but it was dealt with quickly, and the maint staff got the walls back up in record time. They had to come do some resealing, but it was minor. 3. This is the worst thing for me! You share hot water with the whole building. If you are ever in a hurry, and need a shower, you might as well forget it. I get up in the morning at 6:15, just to turn the hot water on. Then I go out, take the dog out, get some coffee, maybe some toast... and THEN I come back to see if the water is hot. you never know... sometimes its 2 minutes, but more often it takes 10 to 20 minutes to get hot water (this is NOT an exaggeration! I have timed it) I see that the new management is doing everything that they can to make improvements. They have replaced hallway carpetting/floors, doors and windows in every apartment, and a lot of changes to the grounds. The sad thing is that it is probably too late. They would have to knock down most of these buildings (Im shocked some of them meet code at all), and completely gut the rest in order to make these apartments worth what you pay. The rent is reasonable, but you have to consider the utilities, and the things you will have to deal with in the apartment. Staff gets a 5 star from me... Apartment gets one star.

The size of the apartments are nice and overall well kept. But one should know before renting there are major plumbing issues. In the year and half of my husband and I living here we have had multiple issues of low to no water pressure and other related issues.