I had a wonderful experience WTH ALM South. My sales rep Michael Barnes was excellent as well as the finance manager Janice Grazier and floor Rod Williams. Jawon the delivery specialist was also very nice. I highly recommend this dealership. They are very knowledgeable and professional.
Great place to purchase a car. Kids play area (was closed when I went) and more charging stations for cell phones would be very beneficial.
Peoples and Jawon was AMAZING!!!!!! Everyone needs to ask for them when you visit ALM Kia South.
I love this dealership it's where i got my car from.
Ms.Kim Does A Very Great Job With My Car She Always Amaze Me With Her Great Work
Went in today to purchase my Infiniti G37 and had a great experience. Milton J. was awesome. He made the experience easy and stress-free. Make sure you ask for him when you arrive. Finance Director Shannon G. was a pleasure to work with. He answered all of my questions and put my mind at ease. As we brought the experience to an end Delivery Specialist Jawon S. made my drive off a satisfying one. Thanks sir for the all around "check-out" . GREAT JOB ALM South!!
DO NOT PURCHASE A VEHICLE HERE. I SPOKE TO SOMEONE BY THE NAME OF NECHELLE FISCHER AND SHE LIED TO ME ABOUT BEING APPROVE .THEY ADVERTISE FREE DELIVERY AND I WAS TOLD I WAS NOT ABLE TO GET FREE DELIVERY AND HAD TO COME IN. I TOLD HER I WANTED TO MAKE SURE BEFORE WASTED MONEY TO GO THERE TO BE TOLD I CANNOT PURCHASE. THEY ARE LIARS I WILL NEVER RECOMMEND ANYONE HERE. STAY FAR AWAY .BAD BUSINESS
Had an awesome sales person by the name of Jawon who was very knowledgeable and informative from start to finish. Giving us the best deal, he assisted with connecting our devices to the Bluetooth so we can utilize the handsfree system. Mustafa the finance guy was respectful of our time and answer any further questions we had about the purchase. Would recommend the dealership to others.
Great service with Damien Sales Rep, Jawon Deliver Specialist, Waddle White Finance. I will definitely come back to see these guys. Its hard to find great service especially in the car industry. Very thorough and respectful
Irian, Jawon, and Waddell were very professional. My overall satisfaction was the fast service and polite employees. Thank you to everyone who made my car buying experience a happy one.
Brought my car in at 4pm on a Friday, expecting to pick it up Saturday or even Monday. Alex called me back 2hours later, and all 3 of my recalls had been repaired. Alex in the service center made my first visit here SUPER SMOOTH !!! I ll definitely be back with all of my Kia needs.
Great SERVICE Jawon, Rianna, Damien, And Tim! They the best
Purchased ford f150 from alm south, Sabrina in sales assisted with financing, very easy to and helpful in the process awesome experience. jawon delivery specialist,very knowledgeable and courtious very helpful. salesman and samual Steve no hassels easy to deal with.
I requested a vehicle from the site to be brought to this location. They told me it was already there and to come in and check it out. Wasn t there when I got there. Gathered some number on the vehicle and my trade. Offered me well below value for my trade. Nowhere close to other offers. Told me they have the vehicle there the next day. Called my salesman the next morning and he said the same thing. No response til that evening telling it will be the following morning before he gets the truck. (Truck was Only 40 minutes from his location)I took off work the next morning for nothing. The truck wasn t there til around 3 on a Friday. No time for me to do anything. I ll never deal with this location again. My salesman name was keneil downer.
Great staff! Best place to buy a car. Get with Irian, ship, Jawon are the best
All is good at kia alm
Rianna Carter Sales
Josh in fiance
Jawon Delivery Specialist
Great customer service, My experience at Alm Kia South was great! Thanks to everyone involved.
Tayon in finance
Rikkie salesman
Daphne BBC
Jawon Delivery Specialist
I really appreciate the help from all of the ALM KIA SOUTH staff, from our salesman Jose Armas to our Fonance manager Tayon and special thanks to our delivery specialist Jawon and Malik for an awesome job! I will be reffering friends and family here for sure! Thanks guys! Jose was amazing.
OMG!!! this was the best service ever. Thanks to Ben Rieves, the RnB salesman.. Waddell, the finance manager, and Jawan Shaw, the delivery specialist!! I love my vehicle! Thanks ALM Kia.
Staff are very friendly and attentive. The actual process of buying a vehicle is painfully slow. Pack a lunch, you'll be here a while! Four hours and counting.....
Outstanding and professional service from Sam and AJ and Jason. BEAUTIFUL people. I'm a very satisfied customer.
Update from 3 to 4 star. Rianna (sales) was easy to work with. I did have to walk out on finance (literally walk out) but Rianna quickly got me back to the table with the floor manager who pulled it all together. Make sure you review the numbers with a calculator, finance will drown you in up charges and incorrect numbers. Take your time and calculate and recalculate. Still have a we owe for small repairs that will require one more update.
After three weeks and a visit to the location I was able to get my we owe check and window replaced as originally promised. Also en route to the location I got a low oil alert (after three weeks of possession). Kim in service stepped in and had her guy to check the issue. The found a pinch o ring which was causing oil to leak. Between Kim and the service manager they changed the o ring, did a complete oil change, and changed the drive belt which also had gotten oil on it. 500 miles after Im here again just for an inspection for no further leaks and they said WE ARE GOOD. Thanks to Kim in service for the quick and prompt attention the
Jawon , Ronald and tayon were great! My experience was amazing I came in just to look and ended up getting in a 2018 optima !
They purposely sold me a bad car. The car I purchased had a in the muffler which was discovered after I took it to the manufacturer dealer. When I went to ALM Union City I was told that since the hole was physical damage and did not trigger the check engine light they were not required to tell me about it. I asked if they inspect their vehicles prior to selling them. The sales manager and service manager said yes but they were not required by law to tell me about the huge hole in my muffler system.
Prior to this when I purchased my car they barely detailed it because they were closing. It took them 3 weeks before they returned my call for me to come back then after they cleaned it it was still dirty on the inside. They simply washed it.
The customer service is the worst service I have ever had. DO NOT PURCHASE FROM THEM.
Service was great, no hassle or pushiness. Antwone Young, Richard, Sabrine, and Jawon (delivery specialist) worked together to let me do this deal quickly. I would recommend them.
Great service!
Shout out to Chris Gant, Rashad in finance, & Jawon.
Had a great experience working with Kalan, Mike Ugo, and Jawon. From beginning to end they made the process easy and felt great about the deal I got on the truck. I will definitely look here first in the future.
It was great the people were great and the assistance was awesome
Tony Childs sales person, Mark Starks finance, Jawon Shall delivery specialists
Very nice team. They worked hard to get me the best deal and walked me through the process very well.
Tayon, Kelvin, Jawon and Rod were extremely helpful and was not demanding at all. I was able to make a decision without any rushing. They were patient with me and we came to an agreement that I was satisfied with on a price and my payments. I am definitely going to recommend this location to others who are looking to purchase a vehicle.
Great experience buying my first car. Thank you...Antonio, and Nikki.
The service was great I love my new car everything was professional and fast. My sales man was meshun and he was great and Tayun was also great with getting my financing right and Jawon was also great with the car services.
Buying a car can be both exhilarating & exhausting, but I must say this was one of my better experiences. The entire process went smoothly & I didn t feel pressured into getting something I didn t want. I bought a new Kia from Dennis Neblett who I would highly recommend! I love my new Kia!!
Time consuming otherwise great service.
Mr Mark was very attentive and customer oriented from start to finish. Very helpful. And Mr Jawon Shaw provided me with detailed need to know info concerning my purchase. Both men had great personalities. They represent ALM well
Best buying experience ever! Antwone was such amazing ask for him!
The staff at ALM Kia South is very nice. They are there to help. They appreciate all their customers, and the cars they have are great. We got a great car car for even a greater price. We did not have to look anywhere else. Great customer service and great staff.
Jawon the delievery specialist He s the best definitely showed me everything I need to know/see.. Antoine was always helpful great sales man and will give you exactly what you re looking for. Nene my girl have to come back. My name is Brittney this is a awesome location, should make this location your first choice to buy a car.
Jawon the guy is a good man he working good everything he keep in the same job , shalique is great sales person made this purchase a delightful experience. Thanks good work
Adrian was great...got me the deal I wanted. Shannon from finance was accommodating. Kareny was very informative and pleasant. Thank you ALT for a great experience.
Excellent service please see Jaz Curlee for sales and Jay Moore for Finance also Mr. Shaw they'll take good care of you. Also you won't be there all day.
I came for service to get my Bluetooth connected by Jawon Shaw. He did a very good job, and I look forward to purchasing a car from Alm Kia south.
Nice sales people....need to keep female restrooms clean...descent prices in cars and trucks.
Wow i called to get some information on a vehicle and the guy who i was talking to was so unprofessional and rude and then hangs up on me before i was even done asking questions about the car.
My niece Chelsea Davis was a great help in getting me my new BMW 328i also great service from Antonio and Ronald great team work very satisfied
Going to this ALM car dealership. In Union City was awesome .Kenneth D, was on In point with every word coming out of his mouth. Pretty smooth guy.And smile the whole time while my husband and was there. Hey Kenneth keep up the good work you re a great salesman. And not to mention Jawon the Delivery specialist He was also awesome. Looking like a little (Kevin Hart), Jawon allowed me to drive off the parking lot with my wheels shiny like the great outdoors,on a very sunny day. He took the time to put silicone on them. Keep up the great work,Kenneth and Jawon.
ALM South was very helpful helping me find my first car! KC, Janice, Jawon made sure everything was good and helped me alot.
For purchasing my first vehicle, i had a wonderful experience at ALM KIA south. My Sales person Ben Rieves displayed great customer service by being efficient, informative and honest about every aspect of me purchasing a car. At no point did i feel pressured to purchase a vehicle which created a calm relaxing environment for me to take my time to make the best decision for myself. Also the Delivery Specialist Jawon Shaw was very efficient and knowledgeable about the vehicle I purchased and insured that learned every aspect and every feature before i left the lot with the vehicle. Thank you Ben Rieves and Jawon Shaw for creating a great experience at ALM KIA South
Great sales and customer experience with Ronald, Mike, Sabrina, and Jawon.
I had a wonderful experience at ALM I purchased a Nissan quest the staff was excellent my sales rep Ehsan found the best financing for me and my budget and the delivery staff member Jawon Shaw was very helpful and courteous. I highly recommend ALM.
Great experience, I got what I came for, everyone was welcoming, and very helpful..Jawon, Amir, Nikkie, and Rod are the best...
Mark Mann was a great salesperson made my buying experience very relaxed easy
The staff is friendly and the store is massive!! Nicole was my sales person and she was on point! She made sure my needs were met and she smiled the whole way through! I got the car that i wanted and my payments are affordable which of course is a great....Thank you so much Nicole Jawon & Waddell for such a smooth ride! I will definitely recommend this dealership!!
Lavar (sales), Brandon (Finance) & Jawon (delivery specialist) were all outstanding and made the entire process easy and painless
Richard, Rianna,Tayon, Jawon, Jason thanks all the wonderful staff at Alm Kia. Excellent customer service. Attention to details. It has been a pleasure working with you guys and gals on this 2019 purchase. Glad I stopped by. Welcome to the neighborhood.
Antwon was the best. He made this process so smooth and easy. We told him what we were looking for and he walked us directly to the car we purchased. It took less than 2 hours and we were riding out with the car. He stayed with us all of the way. He is professional and true to his craft. He want pressure you, he find out what you want and can comfortably afford. The best.
May I have my records for a broke down car with CVT transmission problems and engine problems. Finance company says I have warranty but dealers are running from their contract with thia car. Its going bye bye. DO NOT BUY 2016 NISSAN ALTIMA CVT PROBLEMS!!!!I WASTED 1000S OF $.000
Hunter Putnam was AWESOME Great customer service skills very patient very knowledgeable about service details and overall a great person very positive very pleasant and very sweet thanks so much Hunter for my great service and also I appreciate how nice you were thanks so much I will be requesting you next time for service
Also Jason Peacock Was my Salesman and OMG he was Extraordinary I will Recommend everyone that I know who is trying to purchase a car to use Jason Peacock he was fast he was very sweet he was very knowledgeable about the car that I was purchasing he had all of my paperwork ready so my wait wasn t so long because I told him that I hated being at car dealerships all day long and that was a PLUS for him to have me out of there very fast My overall he just made sure I was very happy with my experience at the ALM dealership
Our experience with them is that you should have everything that is agreed upon settled before you leave. We purchased a Volvo XC 60 from them and at the time of the sale, they only had one of the keyless fobs with the vehicle but promised that the auction house they had purchased it from had the other fob and they would have it to us in a few days. We reluctantly accepted this information and told them we were concerned that once we left, they'd forget about us and we would never see the key. A few days pass and after no call from them, we get them on the phone and they of course say that it turns out there is no 2nd fob So we ask how they want to handle it and they smugly reply that there is nothing they can or are willing to do...We're on our own if we want to have another fob purchased and programmed by Volvo. As it turns out, this is going to run us around $400. This is a stereotypical used car dealership; They are slick as glass when they are trying to sell you something and then forget you in seconds as you walk out the door.
The car buying experience wasn't horrible; however, since then we have had some MAJOR issues with this dealership. We were supposed to get the car title and registration over a month ago. However, when they sent the paperwork for the title transfer, the title still had a bank lien against it! (We bought this car outright with cash) Since then we have tried and tried to talk to someone who can explain this situation and have found them to be very unresponsive and it makes me nervous that we paid all this cash to ALM South and two months later still don't have the title. Customer service is absolutely horrible here.
Jawon was very professional and helpful
with me assiting everything in my vehicle. I recommend this ALM kIA SOUTH to Family and Friends.
Great Customer Service. We will definitely buy from them ago. #teamnikkithomasandjawon
Alm kia South my experience was very awesome Kelvin Elder Rashad Middlebrooks and Jawon Shaw are excellent in the department. I recommend anybody to them they made me very happy!
I had an amazing experience at Alm. My salesman, Mr. Cross, the manager, Mr
Larry Pennington, and Jawon Shaw were excellent.
Erica and Sabrine was great. Jawon was great Thank you all for your assistance
this dealership really takes care of customers , answered all my questions about the car I wanted , gave me the best pricing , I really feel like I am getting a great car for a really great price ,Shannon Green and Skip really took care of me, Ill be back whn I ready for another car , and ill be sending everyone I know to this dealership
Dakk & Jawon I just wanted to thank you guys for the wonderful service that you all provided me.
As part of the acquisition process we had some work done at the Service Center - Could not be more pleased - Courteous, timely, polite and first-rate job - SUPER PLEASED !!
I did my service here. It was great and the staff takes care of everything
Unwilling to be clear on the phone to entice you to come in person. Car was magically sold once I arrived. It doesn't add up.
Dakk, Jawon, and Tim spent a lot of time with us making sure we had everything we needed and at a price that was perfect. We could not be any happier! Thank guys!
We came here because we were upside down with our current vehicle loan and wanted something newer. From the start we were treated so well! Rianna Carter helped my fiance and I find the car of our dreams and we did not have to put any money down! Jowan did an AWESOME job of showing us all the features of our 2018 Chevy Impala. They also gave us free oil changes for a year among other perks! We are so happy to be a part of the ALM family! We will definitely be back!
First time buying a car at a dealership and they took advantage of that. I was paying in cash for an inexpensive car. Ended up getting screwed and maybe it's my fault for not knowing what I was doing going in but they're the type to take advantage of that. Just be careful.
I went into the service department for a recent recall to my Kia 2012 Forte. The service manager addressed the recall and explained it. I did not ask for my car to be diagnosed for any problems but the recall repair only. The service manager gave me the service invoice and said 100.00 plus dollars for replacement of lights. He said they fixed it. I refused to pay for unauthorized service. The light he said he fixed was out and others people told me my right headlight was out. I took the car to auto zone, they fixed brakelight in rear window, that was fixed at Kia service costing me 46.00. I took the car back to Kia spoke with same manager said it would cause me 100.00 to diagnose the problem of the brake light and right front headlight. I took car back to another auto zone on Old National Hwy. They said the problem was electrical. I was inconvienced for six months driving at night.I discovered the real problem with the headlight, it had been pulled out completely by Kia. I took picture of disconnected electrical part, went to another car repair shop, fixed problem, connected it, charged me 40.00. I have bought two cars from Kia and was looking forward to my third purchase.
Ken, Kalan in Sales was very helpful, Brandon Ramsey in finance was very efficient, Jawon Shaw the delivery specialist was fun and knowledgeable. Overall my whole experience was wonderful
Ralph was phenomal. Jawon is very knowledgeable. Rashad was also very nice.
I felt welcome at the door. Jawan showed me all the car features. An emorial got me out of there
Jawon (Delivery Specialist), Tayon, Rihanna and Irian were AMAZING. Very helpful and informative! I feel very comfortable and WILL be recommending family and friends to them specifically!
This unprofessional dealership mixed up my VIN numbers then had a nasty saleswoman call me with threats of bodily harm if I didn t return the car... Patronize them at your own risk!!!
These were some cool dudes. I know I wasn't the most easiest customer but the salesperson Mel was patient with me and looked out for my needs. He had good customer service and was a trustworthy dude. The finance man Joe was cool as a fan, he kept it real. Gave me the best rate I could get on the car. I even returned my first buy because I didn't like it. Joe tripped out and made fun of me but he looked out, even though he could have tried to do otherwise. When I got my QX56 I was like now this is how you supposed to feel when you leave the lot. I'm more than happy with my purchase. The other salesman Shawn who did the second sale was cool people too. In the end this lot had all the best prices and opportunities and I feel confident I got the best rate that i could get right now, And their internet prices are not only some of the best in the state but trust me I looked and they are some of the best in the nation. The only negative I would say would be the final finance guy they say he was new. He was cool but he wasn't real and straight up like the other cats, but I guess that's just the nature of the game. He tried to give me a higher interest rate and make the payments on my second purchase the same as the first and the second car had a lower sales price. It was some more things I felt he wasn't being 100 about like the down payment, and in the end I just couldn't trust the guy fully. I won't say his name because he wasn't all the way terrible but he just wasn't excellent in customer service like Mel, Joe, and Shawn were. Feels good man when people try to give you the best service they can, and that's pretty much what it felt like here.
Everyone at ALM we re excellent! Erika, Berlin, Waddell, and Jawon gave great customer service! Will refer everyone I know. Thanks!
Great place to buy a quality vehicle. Samuel, Jawon, and the manager were all great and very helpful since I was a first time buyer!
I had a TERRIFIC experience and the staff had excellent customer service skills. My service tech Mr. Jawon and Mr. WRIGHT and Ms. Brandi REALLY made my BUYING experience exceptionally EXCELLENT!
Rashad Middlebrooks hands down the best finance manager I have ever met also Jawon awesome and a big THANKS to Rmoni.. well done my friends
Overall experience was very good. Just took longer than I expected. Jawon, Tito, & Nikki.
Rod Williams
Mrs. Debbie
Jawon
Made the expirence great and easy
Thanks!
Irian Jones, Waddell White, And Jawon Shaw the experience was excellent and I enjoyed it to the fullest
Just purchased an early Christmas gift for myself!! Wonderful experience from Tyrone, Stacy, Tony and Jawon (delivery specialist)
Recommend to everyone!
I went to ALM South and bout my first Audi and the ALM TEAM WAS EXCELLENT thanks to Andrian ,Jawon.Shannon GREAT SERVICE!!!
Just bought a SUV from ALM Kia South after having shopped around for a new one. And I couldn't ve happier with my purchase! My sales person was Chris Gantt. I admit I am not easy to please, but Chris took great care of me and went above and beyond to make sure I was completely satisfied. He was very customer friendly, patient, knowledgeable and helpful. Chris made my car buying experience a very smooth and pleasant one. So if you're looking to buy a new or used car check out ALM Kia South in Union City they have the best and lowest prices in town. And ask for Chris Gantt. Trust me you won't be disappointed.
Dennis, Sabrina, Jawon were excellent they made my visit and purchase worth while! Will be referring and comin back for future purchases! Thank you guys!!!
Ken and Janice and Jawon were amazing and service was perfect. Thanks for the great car!!
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