Kenya and Uganda Housing Expert

Kenya and Uganda Housing Expert Reviews

Reviews 67
4.6
Reviews 67
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I had already given up on my damaged hard drive th...

I had already given up on my damaged hard drive that had a mechanical clicking sound. I thought my data was lost forever until I was referred to East Africa Recovery Experts by my Friend. They managed to recover 100% of the data. I was so happy I got my documents back

Don't believe the fake positive reviews. THIS IS S...

Don't believe the fake positive reviews. THIS IS SCAM. They told me they could recover my data, following their diagnosis on my disc. I paid a deposit of about $250 with their promise that my data would be available within a few weeks. Weeks went by with no information or just assurances that the work was proceeding and they faced challenges (that were not disclosed to me when they did the diagnosis). Then 2 months later they told me they could not recover any data. They said they would refund my deposit, but that was over a week ago and nothing has been refunded and they are ignoring my questions about when the refund will be made. Beware!! They seem to be inept or running a con job. See the other similar reviews with the same story before you pay them anything.... Update. Another couple weeks and still nothing. Such a SCAM!!!

Superb customer service and on top of that, profes...

Superb customer service and on top of that, professional service.
My laptop hard drive couldn't be recognized by my machine and took it to them for an assessment. I got a detailed report and they recovered my data.

This team is excellent they are able to handle any...

This team is excellent they are able to handle any type of issue and recover data from any damage done on the hard disk. They went a step further and explained precautions to take so that this doesn't happen again and also offered cloud backup. Very professional and timely service

Very nice service. Very prompt.. I verified the da...

Very nice service. Very prompt.. I verified the data via any desk and I got the images as promised.
I felt it was a bit expensive. But ya when you know you need them badly is when you go for recovery.. Anyway all in all very good.

This company is amazing!!! My hard drive broke and...

This company is amazing!!! My hard drive broke and they were able to recover everything. When I realized that the hard drive had been formatted for PC, they easily changed it to Mac for me. Thank you especially to James and the rest of the team.

Like itsaso velez del burgo said in his review, I ...

Like itsaso velez del burgo said in his review, I also feel cheated.
In July, 2019 my hard drive crashed. When I called this company up, they were very convincing and would not stop calling me and pestering me to find out when I was taking the hard drive to them. This went on for about a week and sometimes they would call me twice a day. When I eventually went to their offices, the person I met told me that they would definitely recover my data but that i needed to pay the 30% service fee. The office is located in Centro House in what seems to be a dodgy set up because there was no sign board with the company name. I even asked to see their "laboratory" and the guy seemed surprised and uneasy at my request. He told me that the technicians were using the lab and therefore I could not be allowed access. I put my doubts aside and went ahead and paid the 30% Service Fee. After that I did not hear from them for weeks! Every time I would call, they would not answer my call or say that they would call me back but never did. Eventually at the end of October, I called and threatened to go to the police and report their suspicious activities and finally got and email response early November saying that my data could not be retrieved and at the same time offering me data back up solutions! This may be a scam to collect the service fee from unsuspecting desperate citizens.

This company is phenomenal! I really appreciate ho...

This company is phenomenal! I really appreciate how quickly you helped fix my laptop and recover all my precious data accumulated over the years. couldnt believe your diagnostic was free.

Your customer service was also exceptional, thank you very much James and your team.

You have a professional service great systems and ...

You have a professional service great systems and processes that provide updates well. Provided great suggestions on avoiding the problems in the future and some software that could assist predict a possible disaster.

Losing data was one of the stressful life experien...

Losing data was one of the stressful life experiences I have faced so far, my hard disk was physically damaged and it was practically dead to me, so I contacted several companies but the quote was very high and they end up not recovering the data.

Thanks I knew East Africa Recovery Experts from a simple google seach, calling them they were super responsive and the diagnosis was 100% free. To my Joy they Recovered all the data and I was happy to get all my architectural drawing back. Would recommend everyone to give them their first priority

Incredibly Professional and very quick service fro...

Incredibly Professional and very quick service from EA Recovery Experts team. The team has been providing data recovery services from some time now. First, when I contacted them, I was in tears as my Hard Drive had crashed and the memories for my whole trip to the Mara were in it. I went to the other recovery centers first but they were asking for such a high price and were taking too long time for a diagnosis. Then comes EA Recovery Experts, those guys truly saved my life. They were so fast that in just 20 mins they did the diagnosis and recovered the pictures, videos and all the data in just 3 hours. Thank you EA Recovery Experts Life savers !

We recommend East Africa Recovery Experts data rec...

We recommend East Africa Recovery Experts data recovery Kenya to everyone and to all companies wants to recover the data because they are trying the best, doing all efforts, trying all solutions in the right way to recover all the data, and the most good thing is the professionl team that understands what they are doing and being carfell not to do anything harmful to the hard disks. And getting the job done successfully.
We are depending in our good experience with this company and the not good experience with other data recovery companies.
So any one wants to recover his important data should really go with trustable places like EA Recovery Experts
Finally thanks for effort and for my very important data recovery hoping good steps towards good future.

When i brought my hard drive to East Africa Recove...

When i brought my hard drive to East Africa Recovery Experts, in 24hrs i had the diagnosis report and in 6 days all my data was recovered. It was an amazing experience being served you guys your professionalism was great,not forgetting your cost friendly rates. good job guys.

I accidentally dropped my hard drive two weeks ago...

I accidentally dropped my hard drive two weeks ago and it broke. The experience was really frustrating considering how important the files that were in it were...luckily for me, I was able to get your contacts from google and you recovered all of my data safely. Thank you East Africa Recovery Experts For the excellent service that you offered me at an Affordable price.

East Africa Recovery Expert, professionalism descr...

East Africa Recovery Expert, professionalism describes your business, You understand the place of Data in 21st century and have positioned yourselves to offer unmatched solution. Loss of Data can me loss of Business. Grateful that you give peace of mind that if lost - it will the recovered. Thank your once again.

Great company to work with!!!!.....thank you so mu...

Great company to work with!!!!.....thank you so much for expert recovery of my data. I was in dilemma of what to do after my most valuable data was encrypted, but thanks to East Africa Recovery Experts for salvaging my sinking boat!!!!....Kudos and keep up the good work you are doing.

My Hard drive fried(it was literally smoking), and...

My Hard drive fried(it was literally smoking), and i lost over 10,000 family photos.They recovered EVERYTHING, the recovery was completed in less than two days. I would recommend them wholeheartedly to anyone who has lost their data. They are life savers!!!

I contacted them when my laptop crashed and I am g...

I contacted them when my laptop crashed and I am glad I did. I was advised on the best way to handle the laptop until I delivered it to their offices for a diagnosis. I got my feedback and project files shortly after. Truly grateful for your services and professionalism

I have had a wonderful experience with the company...

I have had a wonderful experience with the company. The customer service was excellent and the technical service was also on point. I would highly recommend East Africa recovery experts to any person in need of data recovery services.

Poor services from this company, i feel cheated. i...

Poor services from this company, i feel cheated. i visited their office everything is questionable. Poor communication, i had to follow up and ask questions throughout the process, it took a month to get final update, i think the positive reviews here are fake, ask questions, ask to see their director before you leave your equipment with them. Ask for your equipment back once the assessment is done, i doubt if they have the lab in their office.

I have proof of messages and emails which most of them bounced going to the company director, i doubt if he exist, i asked many times for him to call me but in vain. These kind of comments will be flooded above with fake positive reviews and disappear.

Ask them questions, be confident before you submit your items.

My hard drive felt and I could not open it. I went...

My hard drive felt and I could not open it. I went to East Africa Recovery Data and after doing the evaluation of the device they told me the data was recoverable and they asked me 680 USD for it. After discussing I end up paying 580USD, they told me it would take 1-2 weeks. I wait for more than 2 months! And from 2TB they only recovered 4,8 GB! Unbelievable, I feel cheated
Zero recommendable

Are you stranded because your hard drive or SD has...

Are you stranded because your hard drive or SD has been formatted or worse even a server, or may be files in your phone have been deleted accidentally? what feels better than getting back all the files which were initially in your server fully recovered just as they were,,,
This is the experience with East Africa Recovery expert. I can recommend them for any form of data recovery.

Kenya and Uganda Housing Expert

Kenya and Uganda Housing Expert

4.6