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S
3 years ago

Called at 2PM to request service because AC quit w...

Called at 2PM to request service because AC quit working. I was given a 4-6 PM appt the same day. They called twice to let me know the technician was running late but on his way. Technician quickly diagnosed and fixed the problem. Thankful for the same day appt and fast restoration of AC.

M
3 years ago

Briar Choate was very professional and super helpf...

Briar Choate was very professional and super helpful, he fixed the issue in less than an hour, check everything, wearing different shoes and a mask to enter the house. We are very pleased with the Keller Services Company and we will use them for future services.

M
3 years ago

So friendly, fast and knowledgeable! The technicia...

So friendly, fast and knowledgeable! The technician, Nils, was here in a very timely manner and quickly assessed the problem and had us up and running in no time. Feel completely confident in our plan of action...things were explained to me in layman s terms so i understood what was happening. Totally pleased

A
3 years ago

We have used Keller Services since we moved back t...

We have used Keller Services since we moved back to Texas. I have a yearly maintenance contract and they take great care of all our HVAC needs. No high pressure sales because they maintain your equipment and have been completely honest. Always professional and I would recommend them without reservation.
James Pearce

M
3 years ago

I have used Keller Services personally and recomme...

I have used Keller Services personally and recommended them to my clients. Brian and his crew are honest and knowledgeable. Their prices are reasonable and I know that my clients are in good hands, with someone that can be trusted. I highly recommend Keller Services!

R
3 years ago

Second time using Keller Services - great experien...

Second time using Keller Services - great experience both times. The technician is knowledgeable, friendly, and extremely quick. They were able to dispatch a technician to our house within less than 24 hours from our initial call. Prices are very reasonable. We will absolutely continue to use Keller Services for our future AC needs.

R
3 years ago

Brian is probably the most qualified ac/heating te...

Brian is probably the most qualified ac/heating technician that we have ever had. Before him, our ac unit would breakdown at least once a year and sometimes twice. And it always seemed to happen when we had quest over. Now with Brian s service, issues seemed to have disappeared. We have comfort in knowing it will work properly. Also we purchased the maintenance plan where he stops by twice a year and ensures the unit runs properly. I highly recommend this company.

T
3 years ago

Overall a great experience. I d recommend them to ...

Overall a great experience. I d recommend them to anyone I know. Brian came out on a very short notice and was able to diagnose the issue. Had my system up and running better than before.

Very pleased customer!

K
3 years ago

Love this company, so far has Brian replaced one ...

Love this company, so far has Brian replaced one of our two units. I asked a ton of questions and he explained everything. He truly wants to provide great service. They are patient, kind, professional and very courteous. He has hired and trained his entire team to treat all customers the same way with respect! Nils is a great team member also!

M
3 years ago

I would highly recommend Keller Services to all my...

I would highly recommend Keller Services to all my friends. We found them on Christmas Eve when we had a heating problem with our unit and they were right out to fix it, on Christmas Eve! I have had the pleasure of meeting both Nils and Brian and they both were so wonderful! If you are looking for a great heating and air conditioning company, look no more, you have found them!

a
3 years ago

We lost our a/c this past Sunday due to a power su...

We lost our a/c this past Sunday due to a power surge. As a retired
military and being senior citizens, my wife and I were concerned about not having any air conditioning this week.

Brian the Owner, came to the rescue. He methodically ran some
diagnostic tests and determined the biggest culprit was a blown fuse
on the main circuit board.

In addition, Brian discovered we had a defective Blower capacitor and
a Contact Relay. Both of these items were replaced and tested.

Above and beyond, Brian courteously installed 20x25x4 Air Filter that I just bought and a new Honeywell Thermostat. I was not charged for these extra services by Brian.

Also I took advantage of their Maintenance Program which Brian
used for my repairs. Maintenance program saved me 15 percent on each of the defective parts.

Finally, I like to let everyone know that Keller Services Heating and Air Conditioning does not "upsell" any products. Instead, Brian will check out
your system and tell you exactly what is needed to be fixed, nothing more and nothing less.

Thought I had to get a new A/C system and Brian said no, mine was still
good.

Million thanks to Brian in getting our much needed a/c back up and in
operation right now.
Thanks,
Dale C.

J
3 years ago

Keller Services answered my after-hours call and c...

Keller Services answered my after-hours call and came out right away. Brian did a fantastic job getting my system back up and running quickly. He also performed a thorough inspection and handled some cleaning and minor issues at my request on the same service call. I appreciate his professional approach to service!

C
3 years ago

Keller Services is top notch! Brian was out to our...

Keller Services is top notch! Brian was out to our home in less than 24hrs, in the heat of the day! He is so very knowledgeable and got us back up and running quickly and efficiently. Thank you Brian for taking such good, honest care of us! Highly recommend to anyone needing good reliable, fast service!

L
3 years ago

Keller Services is AWESOME! If they miss your call...

Keller Services is AWESOME! If they miss your call, they will call you back within minutes. They'll send someone out in the same day. Brandy and Brian make a good team. Brian will tell you exactly what is wrong with your unit, and give you an estimate up front. He will explain everything he does while working so you have a better understanding of what is going on. Great service. Great people. Very reasonable price! Highly Recommend!

B
3 years ago

Unfortnately, my two AC units broke down within on...

Unfortnately, my two AC units broke down within one week that I had to call Landmark home warranty to get fixed. Fortunate, they assigned my request to Keller services (I specifically asked for them the 2nd time). Brian was knowledgeable and very professional, showed up on time, explained the details, not just fixed the issue in question, but also checked both inside and outside units to make sure the entire system works as designed. I'd not hesitate to use them in the future, even outside home warranty. Great job!

K
3 years ago

Highly recommend this great company for their qual...

Highly recommend this great company for their quality and professionalism. I had a great experience with Keller Services. Brian is a clear expert in this space and during the estimate process he noticed problems with our original install that none of the other companies noticed when bidding for the job. Brian included those design improvements into his estimate to make sure we had the best system possible and the new equipment worked optimally. The install team was very professional, clean and did an excellent installation. Thank you Brian and team.

C
3 years ago

Had an well known AC company come out and immediat...

Had an well known AC company come out and immediately try to get me to buy a 25k ac unit for our home. Didn't feel good about them so called my warranty company and told them I needed someone close to us in Roanoke, TX. They sent us someone from Keller Services. Right off the bat things were a lot different They took the time to actually figure out what was going on with our unit and why it wasn't cool like it should. They spent a good bit of time doing this. Once they finished, they explained what would need to be done to repair. At this point, I initiated interest in buying a new unit, not them, and our discussions began.

We decided to purchase a new unit and did a little bit of shopping around. We then decided on a top of the line AC unit from Keller services and couldn't be happier. Keller Services Prices was very competitive and fair. They redid some duct work to make the unit more efficient and they took the extra time to explain our purchase options and what they suggested to get our house to be the most efficient.

The new unit was installed in one day. There were some issues getting some of it to work after the installation but Keller Services was there to be sure everything went smoothly. The service team stuck around and didn't act like they needed to leave even though the final resolution was after 8:00pm during the week.

We have not had any issues yet but if we do, I feel competent that this company will be there for us if we need them to be. I highly recommend them if you need AC repair or are looking for a new unit.

P
3 years ago

Very grateful for the help Keller Services Heatin...

Very grateful for the help Keller Services Heating and Air Conditioning provided me. Brandy who handles the office side is amazing. She communicates well , is professional and efficient. I knew who is coming when and to do what. Brian, her husband handles the field side, and he has a solid and professional crew. They were on time, efficient, cleaned up after themselves, and answered my 2 million questions patiently. Highly recommended, and will be my go to outfit for all HVAC needs.

M
3 years ago

Thank you, Brian and Brandy, for your kindness and...

Thank you, Brian and Brandy, for your kindness and efficiency. We were able to get an appointment the same day, and Brian knew right away what was wrong with our air conditioning unit. He was very thorough in his explanation of the problem, and gave me some insights how to help keep the unit working efficiently through the summer months. I would highly recommend this family business!

B
3 years ago

Briar has done wonderful service for my family mul...

Briar has done wonderful service for my family multiple times. He is a great professional. Please give him accolades. He is extremely polite and cordial, and most importantly, knowledgeable. Thank you for your prompt service, and thank you for Briar as part of your team.

T
3 years ago

I ve been using Keller Services Heating and Air bo...

I ve been using Keller Services Heating and Air both professionally and personally for over a year, they re honest, professional, and always on time. I highly recommended Keller Services to anyone seeking a reputable HVAC company.

J
3 years ago

I got the referral for Keller Services from the Am...

I got the referral for Keller Services from the American Standard website. Our A/C and heat were not working and our system had several confirmed leaks. We had gotten several bids, and had not been impressed. From the first conversation Brian was straight with me and made me feel comfortable. The bid was a fair price. Better than some of their competitors that were trying to push lower quality systems. They have shown up for all appointments on time, interacted pleasantly and professionally. Most of all they fulfilled the agreement without any fuss. I didn t even have to remind them to come back out to install a new register I had requested. This is one of the quietest A/C systems I have ever had the chance to use. If you are needing a repair or new system, Make sure you give Keller Services chance. I will recommend them to friends and family with no hesitation.

T
3 years ago

Great Company and great customer service! Our A/C ...

Great Company and great customer service! Our A/C went out Saturday evening prior to Memorial Day and I had out of town family staying with us and Josh was able to come out that evening and get us up and running again. Josh is a great and friendly technician who was very forthcoming about the work he was doing and great at explaining what was going on. Would recommend Keller Services to anyone. Customer service is second to none!

S
3 years ago

We first used them back in 2016. Brian came out th...

We first used them back in 2016. Brian came out the day that I called, and thank goodness as it was cold! My husband thought so much of him and his honesty that he gave him an extra 25 dollars. I don't want to be upsold and some of those companies technicians are paid a commission and do just that! Brian was not like that. Very knowledgeable!! Well we have continued to use them, in fact here recently when my AC wasn't cooling, he offered to come on Sunday, and I just had them wait until Monday. Once again, he was fair, and in and out in no time. Happy we found a company we can trust.

J
3 years ago

Keller-Services was recommended by a competitor; I...

Keller-Services was recommended by a competitor; I had a 60 ton Commercial unit with 'failure codes'; Brian came out the next day and assessed the unit and made repairs 'same day'. Customer service was top notch from the first call to the completion of the repairs. Just referred them to my brother for his residence; anxious to hear more good comments. Thank you Keller-Services - a true asset in the HVAC world. I feel like I've known this group for a long time already.

S
3 years ago

Had these guys come out and look at my system yest...

Had these guys come out and look at my system yesterday. I have to say it was one of the most pleasurable service calls I've experienced in a goo d while. Fixed my issues, were thorough and didn't try to charge me for unnecessary repairs. This company definitely deserves, and earns your business. Give them a call!

L
3 years ago

A/C went out on Friday, I called Brian at Keller S...

A/C went out on Friday, I called Brian at Keller Services. He came out later that day and said one of my units needed replaced. He recharged unit to get me by unit Tuesday. They followed up with a call on Monday to be sure we were still cooling in our home. They came out Tuesday and installed unit. Brian came by in the evening and said he thought that the fan was making too much noise, so he had a tech come out the next and replace the fan with out me asking. The filters are in a different area and i ask about how to change them and he said don't worry we will come out and check them twice a year. Brian and his wife Brandy were very professional and on point. i could not be more pleased and i would highly recommend them to anyone.

A
3 years ago

Our original units were aging after 30 years of de...

Our original units were aging after 30 years of dependable service, and it was time to pro-actively replace everything before the old systems failed at an inconvenient time. I received multiple bids from other competitors but selected Keller Services for many reasons, not just price. Brian completed the installations in a timely and professional manner, including all the extra details required in updating ducts, wiring, pads, etc. They were careful to keep things tidy and cleaned up above my expectations at the completion. No problems what so ever! Brandy is very responsive to emails and any questions. I have total confidence in the way they take care of their business and would recommend them for any HVAC need.

J
3 years ago

Had a problem with are unit smelt like something b...

Had a problem with are unit smelt like something burning called these guys and Brian and Josh got here in no time. They found the problem real fast fixed it with no problems, I will definitely be calling these guys if I have any other issues not to mention the price was damn good. Thanks guys!!!!

S
3 years ago

"Keller Services Heating and Air is an 'A+' compan...

"Keller Services Heating and Air is an 'A+' company that truly delivers on what they stand for "Great Customer Service " . I am now a loyal customer and will only have this company work on my unit moving forward.
-Saib

t
3 years ago

These people are great!! I called 3 other companie...

These people are great!! I called 3 other companies and nobody can come till 4-5 days out. I called Keller services and he was very helpful over the phone and we got the issue fixed on the phone in no time!! Can t thank them enough

P
3 years ago

I love how they are quick and fast but beyond that...

I love how they are quick and fast but beyond that they're very thorough! Brian answered all my questions in detail and didn't charge me an outrageous price for my service. He even wore shoe cover ups to protect my floor after he had been outside cleaning out my unit!

T
3 years ago

I had been using Keller services to maintain my HV...

I had been using Keller services to maintain my HVAC and provide my seasonal check ups. This spring the unit was very low on coolant.

After some investigation the coil in the attic was shot and leaking. Being 22 years old a decision had to be made. I could either replace the coil, replace the coil and the outside unit or replace the whole system. I was given an estimate to do all three and as far as the whole unit being replaced, I had several options to choose from.

I chose to replace the whole thing being it was so old and I was actually in the middle of remodeling my home so I figured why not. Brian discussed all the options and I went with the 18 seer variable speed unit. Brian also asked me how my old unit cooled each room. I had noticed there was a couple rooms that never seemed to be the same temperature as the rest of the house so they suggested and installed three more returns to remedy that. I also had them clean all my ducts while they were there.

I was eligible for a $1,200 rebate from Oncor and I got a nice thermostat which is like a tablet on the wall. I can monitor and change settings from my smart phone no matter where I am.

I am very pleased with the service I received and they made sure I understood my unit, how to operate it and my warranties. They also gave me a year free services to keep my system working properly for the next 2 to 3 decades.

If you need good quality work, honest representation and excellent products, call Keller Sevices

a
3 years ago

Keller Services has become our go-to when we or so...

Keller Services has become our go-to when we or someone we know needs help. They are very quick and responsive and extremely courteous. I trust them completely and would recommend them to Anyone needing assistance!

L
3 years ago

We are senior citizens living on a fixed income. ...

We are senior citizens living on a fixed income. We will only trust KELLER SERVICES for our heating/AC from now on. We had been using another (large) company that our builder used for many years, but they suddenly shut down and subsequently reopened - apparently under new ownership but with the same name. The last time they came to do maintenance, not only did they do a poor job but ominously noted that various components were worn and wrote "Breakdown and/or failure is expected in near future" along with a recommendation that we replace all three of our systems at a discounted price of over $37,000 (price valid only for one week, by the way).

We called KELLER SERVICES and Brian came out to inspect our systems. He also completed work that the other company failed to do: (1) cleared a blocked drain (which the other company failed to notice, (2) closed a filter door on a unit (that the other company left standing wide open), (3) secured the filter doors on all three units (the other company left the screws on the floor), and (4) washed all three systems (apparently that's not part of what the other company considers necessary for maintenance).

In addition, he replaced only ONE part rather than arm-twisting us into spending $37,000.

It appears that other company has no qualms about trying to take advantage of seniors using scare tactics. KELLER SERVICES has integrity and doesn't operate dishonestly. Brian gave us the facts about our systems straightforwardly so that we could understand and decide what we wanted done. We appreciate his honesty and obvious pride in his work. We'll only use KELLER SERVICES from now on!

S
3 years ago

Nils is always amazing when he comes to my appoint...

Nils is always amazing when he comes to my appointments! He's professional, covid aware and tells you how it is. I'm glad he's always my technician. Says a lot about a company when they've had the same employees every visit. He keeps my unit in tip top shape! Never need repairs and have yet to pay an arm n leg because of the quality of maintenance he does.

R
3 years ago

Brian was very prompt when I called him about our ...

Brian was very prompt when I called him about our AC issues. He was at our house ready to diagnose the issue on the same day as the call. After seeing the issue, he gave me multiple options at different price points so I can have a fix that meets my needs. Very professional and knowledgeable. Would definitely use again, but hope I don t have to!

A
3 years ago

Outstanding service.Had problems with one of my un...

Outstanding service.Had problems with one of my units.They came out same day I called,provided a very clear and easy to understand estimate,fixed the original problem,found two more issues and gave me an additional cost for those,fixed those as well and in the end only charged me for the original issue.I agreed to pay $250 extra for the extra work performed....and they did not charge me for it in the end.I was shocked.This was the most incredible interraction I ever had with a contractor.I will never call anyone else for AC work.Thank you.

j
3 years ago

I have a small shop in Keller and I am also the fi...

I have a small shop in Keller and I am also the first to work with Keller services. Nils is great and professional. The questions asked can be explained with patience. Thank you for your service. I recommend Keller services for your air conditioning hot and cold service. They are great!

D
3 years ago

Keller Services provides top notch support. Calle...

Keller Services provides top notch support. Called early in the morning as my AC system was blowing hot and they were onsite in a few hours getting me back up and cooling again. This has been my experience not just once, but several times with this company. Brian and Nils really know there stuff and how to provide great customer service!

S
4 years ago

Excellent service and response time. Josh did a gr...

Excellent service and response time. Josh did a great job repairing our AC unit and providing recommendations. He was a true professional, and someone who can be trusted. I highly value his service and this company. They are honest and do not oversell unnecessary products.

H
4 years ago

I could not recommend this company more. Not only ...

I could not recommend this company more. Not only did they beat the price of the competing bid by thousands for the same product, but the installation was finished when they said it would be and went without a hitch. The new heat pump system is wonderful - the compressor outside my master bedroom window is more quiet than a fan would be standing next to my bed, even when running at 100%. Thanks again for the great suggestions and service!

G
4 years ago

Last week I called Keller Services about a problem...

Last week I called Keller Services about a problem I was having with cooling my master bedroom. The room was always 2-3 degrees warmer than the rest of the house and with a pregnant wife that was a problem. Brian Schimmel came to my house the day after I called I described to him what was going on and he adjusted a few things. His adjustments fixed our problem and now our bedroom is the coldest room in the house which is important because it's hard to sleep when it's hot. I would recommend Keller Services to anyone.

O
4 years ago

Excellent job! we are very pleased with the job th...

Excellent job! we are very pleased with the job the Keller Services team did today in our home today. Timely, professional, competent and very courteous. They solved a problem we were struggling for months. Answered every question we had and explained everything we needed to know about our HVAC system. I'll sign up for their maintenance plan. Thanks guys!

T
4 years ago

I've been using Keller Services for my HVAC needs ...

I've been using Keller Services for my HVAC needs for over 3 years. Not only do they provide my bi-annual service but they are always there in case of emergency too. I wouldn't hesitate to recommend Keller Services for all of your heating and A/C needs !

C
4 years ago

We bought a smart thermostat, but it seemed our in...

We bought a smart thermostat, but it seemed our inside unit was not smart, rather old! We didn't want to mess with the wiring, but needed to get our project done. We called Keller Services and AC. Brian came out immediately. He was very knowledgeable and friendly. He fixed what we needed, cleaned the coils, changed the filter, all of it! And we exchanged pleasantries as well! Nice, nice guy! Great service! Good price! Immediate response!

A
4 years ago

The team at Keller Services knocked it out of the ...

The team at Keller Services knocked it out of the park, home run! From the inspection of my old system, to the installation of my new system, Keller Services Heating and Air Conditioning absolutely provided the best customer experience.
If you are looking for a company delivering products and services at a fair market price and a service experience that s on time, on schedule with no mess, then Keller Services Heating and Air Conditioning is your company.

K
4 years ago

Brian and Brandi did a great job answering all our...

Brian and Brandi did a great job answering all our questions about options and pros and cons. They knew all the rebate programs and tax breaks we were eligible for and very friendly. We had two 20SEER systems installed, the whole crew was very nice and put down drop cloths everywhere they walked. They did a great job cleaning up after themselves and the quality of work is amazing!

L
4 years ago

Am very impressed with such excellent service & Te...

Am very impressed with such excellent service & Teamwork! They are very knowledgeable,polite,& friendly! They even cleaned up everything.Thankyou for such a great job! Brian,the owner, answered all of my questions.I highly recommend them!

M
4 years ago

I've used Keller Services for the past two years t...

I've used Keller Services for the past two years through an annual maintenance contract (very reasonable price) that covers 2 proactive services per year. Once for the furnace in the fall and the other for the AC in the spring. The engineer checks everything and provides a detailed report in addition to recommendations of what may need replacing or what should be replaced. So far with the proactive services I've not had any issues, but know that if I did they would be at my home very quickly. I like the fact they are a local family owned and run business that cares about customer service.

J
4 years ago

Fast, honest, and explained everything that was go...

Fast, honest, and explained everything that was going on in a way people that aren t in the industry can understand. Super happy with the price and service. Even the owner of the business came out and verified all of the work being done.

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About Keller Services Inc.

Keller Services Inc. is a leading provider of move-in ready private offices, executive suites, and company suites in Texas. With locations in Dallas, Fort Worth, Plano, The Woodlands, and Houston, Keller Services Inc. offers businesses of all sizes the opportunity to find office space that meets their unique needs.

At Keller Services Inc., we understand that finding the right office space can be a challenge for many businesses. That's why we offer a range of flexible options designed to meet the needs of companies at every stage of their growth.

Our move-in ready private offices are perfect for small businesses or entrepreneurs who need a professional workspace without the hassle of setting up an office from scratch. These fully furnished spaces come equipped with everything you need to get started right away – from high-speed internet and phone lines to comfortable furniture and modern amenities.

For larger companies looking for more space or greater flexibility, our executive suites offer a range of options designed to meet your specific needs. Whether you're looking for a single office or an entire floor, our team will work with you to create a customized solution that meets your requirements.

And if you're looking for even more space or want to create your own branded environment within our facilities, our company suites are the perfect solution. These fully customizable spaces allow you to design an office that reflects your brand identity while still enjoying all the benefits of being part of Keller Services Inc.'s community.

But it's not just about finding the right workspace – at Keller Services Inc., we also believe in creating an environment where businesses can thrive. That's why all our locations feature modern amenities like on-site cafes and fitness centers as well as regular networking events designed to help connect members with each other and grow their businesses.

So whether you're just starting out or looking for room to grow, Keller Services Inc.'s move-in ready private offices, executive suites, and company suites offer everything you need to succeed in today's competitive business landscape. Contact us today to learn more about how we can help take your business to the next level!

Keller Services Inc.

Keller Services Inc.

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