Christopher Barnes

Review of Keller Services Inc.

Had an well known AC company come out and immediat...

Had an well known AC company come out and immediately try to get me to buy a 25k ac unit for our home. Didn't feel good about them so called my warranty company and told them I needed someone close to us in Roanoke, TX. They sent us someone from Keller Services. Right off the bat things were a lot different They took the time to actually figure out what was going on with our unit and why it wasn't cool like it should. They spent a good bit of time doing this. Once they finished, they explained what would need to be done to repair. At this point, I initiated interest in buying a new unit, not them, and our discussions began.

We decided to purchase a new unit and did a little bit of shopping around. We then decided on a top of the line AC unit from Keller services and couldn't be happier. Keller Services Prices was very competitive and fair. They redid some duct work to make the unit more efficient and they took the extra time to explain our purchase options and what they suggested to get our house to be the most efficient.

The new unit was installed in one day. There were some issues getting some of it to work after the installation but Keller Services was there to be sure everything went smoothly. The service team stuck around and didn't act like they needed to leave even though the final resolution was after 8:00pm during the week.

We have not had any issues yet but if we do, I feel competent that this company will be there for us if we need them to be. I highly recommend them if you need AC repair or are looking for a new unit.