Kameha Grand Bonn Reviews

For our third wedding anniversary, we enjoyed a 3-course meal in the Brasserie Next Level. The ambience with direct view of the Rhine makes vacation feelings arise. On the one hand view of the Siebengebirge, on the More

Business hotel with great design. Nice rooms overlooking the Rhine. Clean, friendly staff, good restaurant.

War lange nicht dort... leider hat der Service sehr nach gelassen...
Habe mehrere mal die Rezeption angerufen, es ging niemand drann


Die Steckdosen am Tisch ginge auch nicht
das Essen war zum Teil kalt

Great hotel with nice, big rooms, especially for conferences. Breakfast was nice. The service was mostly very friendly, except at the hotel bar.

Seminar room in the center of the hotel at the top.

very good atmosphere, smoking lounge just awesome times again cigar smoking and cozy drink. Operation Top!

Everything at its best! TOP hotel and TOP location! Highly recommended!

A very nice hotel. Good service and great room! The breakfast is very good but expensive (24 euros!!!).

Wonderful location, but again something should be put into the renovation

Nice hotel, nice, friendly and courteous staff, great location right on the Rhine!
Gladly again!!!

The hotel room was totally shabby when moving in and not clean;
-Bedspread was stained
-long brown hair on the bedspread
- There was long brown hair on the sink too
-the shade of the room lamp only one screw on the metal bracket, since the hotel is actually modern, you might think that was wanted, but no, it was just broken :-)
- as a highlight there were traces of a white powder or residues of it on the sideboard; what that may have been.

After a complaint there was a new room, but apart from an "Oh that shouldn't be like that" no reaction from the hotel.

Absolutely not appropriate at this price.

Much more comfortable, cleaner and better for less money.
By ignoring the shortcomings, definitely this rating.

We were in the Rhein-Alm. Great view and delicious food and drink.

The room service is really great as well as the food. But otherwise a pure disappointment. Then prefer real hotels! It started at the arrival, the stupid we turned on if you could not bring your luggage to your room.

A high quality hotel with smart styling and quality staff. Some rooms exceptionally well fitted and some even have themes. Mid to very high-end pricing. Have attended a number of events here which have been very good. 20 minutes out of Bonn City.

Kameha (Hawaiian "unique") - the name says it all. Nice ambience, excellent kitchen & bar, very gladly again :-)

Update: the missing invoice was actually sent by email. Thanks a lot for this. This doesn't improve the general service.
Now to answer my recession through the hotel. No, nobody was able to help me with the missing bathrobes, so please be informed that I could not go to your "spa area" either. I also communicated this when checking out. Bottom line, as already mentioned, I only paid a lot of money for an overnight stay with poor service. Your "sorry" will definitely not make it any better, as I had different expectations of your house. Also, I will definitely not give you a "second chance", your attempts are too expensive for me and my time is much too valuable. It will be far easier for me to go to a hotel whose service exceeds my expectations and I can enjoy my stay for the same price.

unfortunately very disappointed! We stayed there on New Year's Eve / New Year's Eve, check-in went very well, the room looked good too, but there were no bathrobes and a small bottle of water for two people, five star hotel! We wanted to have a snack in the lobby, not complicated, 1 sandwich, a burger and two salami pizza. The first waiter had probably lost the order, so a young waitress took it up again. After about 30 minutes the sandwich and the burger came, the two pizzas finally came after another 45 minutes, so no meals together.
Now they wanted to visit the spa area, as already announced, there were no bathrobes in the room, on request in the spa area, we were told that we should get some at the reception. Basically, of course, I always like to iron out other people's mistakes at my expense, but on New Year's Eve and for the price of 335 I really didn't feel like queuing at the reception, as around 60-70 people were about to check in there. So not in the spa area, too bad. Then later we went to dinner in buffet form, 159.- per person. The food tasted good, even if there were probably problems with refilling in between. After dinner we went to the "party", if you can call it that. Drinks from plastic cups and dispensing like at every fire brigade festival. Fortunately you could get drinks in the lobby.
Breakfast then adapted completely to the previous impression. After asking several times, we got cups, we wanted to squeeze orange juice, after we finally got glasses again, there weren't any oranges left. Full of disaster.
When checking out, I was asked several times whether the second reserved room would also be paid for with my credit card, or whether this would be paid for by the guests themselves. I answered every time. the guests pay themselves, hardly imaginable, but now both rooms have been charged to my credit card, but there does not seem to be an invoice for the second room.
After checking out, we wanted to have a quick coke, the waiting time was only 35 minutes, for two cokes!

Of course, I also emailed the hotel myself, there was no response after a week of waiting. So now on this path and please urgently send me the invoice for room 381.

The bottom line is that the hotel is pretty nice and the service is underground. For us it will never be an option again.

The hotel is fancy but no real hospitality soul....I've tried a few outlets and the price vs. value is good but their service is no way 5 or even 4 stars in my opinion.
Not even in Unico which is 1 Michilin star but honestly does not give the experience consistently.

Good kitchen, staff endeavors and nice. But it is unbelievable that they have no heating in the bistro on 19.12.17. All guests have frozen. The service staff told us that they have been wearing warmer clothes for days. Sorry, it does not work. Therefore only 1 point.

Concerns the public viewing. Very pleasant atmosphere. Food and drink is sufficiently available.

A good breakfast, wide choice, attentive staff. All tip top.

Nice rooms and pool area. A lot of variety of food at breakfast.

Highest standards, great location. Great breakfast. Decent price

The Rheinalm vom Kameha is super comfortable, the food was good and the service was quick and attentive.

Nice outside, but ugly inside. Everything looks great. However, the rooms are more of a Turkish standard.

Great hotel; beautifully located; Great room; Breakfast higher level;

Here worlds meet each other. Grandiose location. Grandiose suites, of course in the four-digit area per night, but it is worth to ask for offers. From the suites grandiose Rhine view.
Unfortunately, the majority of the rooms to the indoor area, which is very impressive, but loud inside and at events.
Other rooms on the outside are more pleasant, but there is the noise from the other localities sometimes really sleepy.
The biggest derailment was, however, lack of own skills on the Rhine side right in front of the unique hotel a Bavarian Holzbierbude to the outside gastronomy to ask.
The highest level of the hotel and the architecture was driven in front of the wooden wall of the Bier Bude. Total loss.

Modern hotel in a good location. Service is top and courteous.

For a 5 star hotel somewhat sluggish room service. Unfortunately already a little used up optically.

beautiful location on the Rhine.

I have been to Kameha for the third time. The hotel room, the reception of the service in the spa is really great unfortunately left the peace in the sauna area to be desired and the sauna order was not respected. It was too loud. But the saddest thing was the breakfast buffet. You only got a squeezed orange juice if you took a very long time the coffee machines were completely overloaded the dishes were not enough and the service looked annoyed. There were not even enough plates available, everything was too little and you were always looking for something but sitting at the breakfast table was almost impossible we were very disappointed and this time it was the last time we were there

Nice hotel. Price from the parking lot I think too expensive. Food very good and tasty. Location on the Rhine very good.

great disappointment on December 24th understaffed and not the usual service, staff seemed visibly helpless and was to be regretted

Nice hotel in a unique and great location. The rooms are large and modern. The beds were very comfortable. The highlight was the pool on the roof with a view of the Rhine. Breakfast could be a little tic more choice for a ***** house. But only mentioned in passing. After a sleepless night and the complaint from our side, our request at the front desk Stephanie was treated immediately and very professionally, which made us happy again and we could leave the hotel satisfied.

Modern hotel right on the Rhine, good breakfast, very friendly staff. For my personal taste a bit too much of the color red in the interior design.

very extravagant decor. Breakfast very good. Great swimming pool on the roof overlooking the Rhine. Staff sometimes a bit bureaucratic.

A very interesting and established house! Certainly in the interieur not everyone, but a very nice hotel of the upper category / gastronomy

In my opinion it is the best hotel in Bonn, and I have visited probably most of them! The rooms are VERY nice, with windows from ceiling to floor, there is a small pool, sauna, stuff is very polite and helpfull, the breakfast is also very good (but to be honest the best breakfast is in Maritim) nevertheless it is the best hotel in Bonn - take it!!!

A nice, clean hotel with a great view of the Rein. The food was very good and the staff is accommodating. The rooms are modern and well equipped. Clearly 5 stars. Unfortunately there is the deduction only for the price-performance ratio. At 35 for a breakfast and 60 surcharge for a room with "window to open" I have to deduct a star. Important: The underground car park has direct hotel access, but does not belong to the hotel (statement reception). That means you pay full 25 per day !!!! Parking on the street is largely prohibited and other travel quite recommended.

Visually a very special hotel with the best location on the Rhine. I have often visited this hotel for overnight stays, private celebrations and conferences. The staff is always friendly and helpful. Rooms are very modern and quiet. Breakfast buffet small but nice and offers everything in the best quality. The spa also offers relaxation and a special view of the Rhine and the city of Bonn. There are enough parking spaces in the underground car park.

Great location and first class service. 100% recommendation

New Year's Eve party was unfortunately not that great. We are very disappointed. Eating in the Rhein Alm wasn't special. Service ok, but too crowded and much too loud. No music ... we had imagined it very differently.

Useless and almost uncomfortable rooms. Poor design and lack of basic equipments or fornitures for business men. Professional clerk.

Magnificent view of the Rhine, great ambience and nice service. Unbeatable pool.

Great located on the banks of the Rhine, you can watch the boat from the room.

Super service, great food, above average nice room!

Very nice hotel, good breakfast, garage costs extra

As a venue boring and uncomfortable. The lobby is cheesy. I did not see the rooms.

The slightly different hotel in terms of optics. Good service, good restaurant, nice spa area

We were in the stage bar and sat very comfortably in leather armchairs by the fireplace. The service was very friendly

Perfectly adequate new business hotel for millennials in a fabulous location by the Rhine. Super helpful staff...

A great hotel that we visited for a company event. The route is well described from the motorway. There is an underground car park with enough space. The elevator takes you directly to the lobby. Checking in is quick and easy. The rooms are very nicely furnished depending on the location but noisy when an event takes place in the house. The food was very good. Breakfast is good and fresh too.

Clean rooms, nice ambience, only everything eatable and drinkable is extremely expensive.

I'll tell a secret ...
When I go for a walk in Bonn, I drink my coffee here on the Rhine. Because many think that this is more expensive in the Grand Hotel. But he is better, more friendly served than to the right and left of it.
So not more expensive, but more precious.
And when I meet business partners in Bonn, I prefer to be in this shrill foyer. In general, I think that locals rarely use the facilities of hotels in their own area.

Wurde heute von Matthieu bedient.

Selten einen so kompetenten und zuvorkommenden Barkeeper gehabt.

Very beautiful hotel with a great view from the rooftop pool

We were invited to a reception there. Wines were good, catering was disorganized and mediocre. View from the terrace is nice.

Abi Ball 2017! It was fantastic, great location, great service - but you take the higher prices gladly in purchase!

Exceptional hotel with unique design elements, also suitable as an event location.