JW Marriott Starr Pass Reviews

Can you make an east side location so people can enjoy your ammenities over here???

Home Away From home
We returned for our second visit. The facility is luxurious. I will add that I love our bedroom suite at our home. It takes a lot for us to experience the same sense of comfort as home. We are just as comfortable here in our in our well appointed spotless hotel room. The view is spectacular. The staff are welcoming and accommodating to our needs with ease. You can't go wrong here in our book!

I spent a day in the spa taking advantage of the special. My therapists had hands like magic making all tension and aches disappear. I felt like a rag doll at the end of each treatment. My only suggestion would be for the spa reception staff to be more engaging and the attendants to be more visible and attentive between check in and the appointments. You're kind of on your own once you receive your locker. This did not take away from my overall experience.

Stayed January 2017, traveled as a couple

I have stayed in a lot of Marriott's in fact I'm a lifetime Titanium. When we arrived the greeting was average from the front desk. Check in was quick. The room was clean and tidy and had a nice view. The mattress was comfortable. The resort has great pools and a fantastic gym.
There is a cool trail system close to the resort with lots of options.
We ate at the Catalina unfortunately the burger didn't come out as ordered. The service there was average. We decided to give the Signature grill a try for dinner and the food was spot on the service was horrible.
They do have a fantastic breakfast buffet!
With both restaurants being on the grounds you would think that they would have that JW standard.
Overall this is not a bad resort though I feel it falls short of the JW standard.

Best latin live music by Rafael Moreno Quartet on saturday nights. Its Free, Beautiful romantic views, fire pits, and great selection of livations and food.

Beautiful and great place to enjoy a romantic drink outdoors!

Great place to visit! Very clean and very relaxing. The staff was friendly. I would highly recommend visiting!!

Awesome resort in the heart of the desert. This place has several restaurants, two pools, a lap pool, and a small kids water area. It also has hot tubs and a lazy river, with a curving water slide that dumps out into it.

This resort backs up to the breathtaking Tucson Mountain Park, composed of 20,000 acres and 60+ miles of non-motorized trails...and a golf course on site... and lots of conference rooms, big and small..

Convention traffic crew disorganized ,lack of signage . Sloppy access.

Beautiful location, and amazing hotel. Highly highly recommend this facility for events or a hotel stay. Great service and options.

Great hotel..did a conference here..huge property so you can spread out. The trails on the property lead into the reserve and are great way to get out and see raw nature.

All facilities, rooms, and amenities were in order (as usual). Everything was very clean, the staff was extremely helpful and welcoming, and the food/drinks were delicious. I've stayed many times and it's always one of the most consistent resorts I've been to.

Fantastic views. Excellent service. Sweet golf amenities. Great food. The Lazy river is off the chain and very relaxing. Live music at Salud outdoor bar. This is the place to be after 6 months of sheltering in place from the 'Rona.

Gorgeous views, excellent patios, plenty of food and drinks.

Beautiful oasis in the hills above Tucson located in the Saguaro National Forest. The service is fantastic in every area of the resort. There are multiple pool areas for the whole family to play or just relax and read a book. Panoramic views are provided from most rooms. They have a full service spa that I haven't tried yet. There are several hiking trails that can be accessed from the property. I haven't played golf at the course next door but I will in cooler times. The pool area could benefit by having more umbrellas that can be repositioned. While we haven't eaten at the Primo restaurant that is on site, the other restaurant isn't one to get too excited about. I think the food is good but not great. This could be the victim of trying to have something for everyone where they certainty excel. They cannot compete with the many great restaurants in town. Finally, the complementary tequila tasting each evening is a must do!

Truly magnificient resort with a day time desert view that can only be rivaled by its night time view of Tucson. We hiked for days without seeing any Javelinas but awoke to see a group of them just below our balcony.

Had drinks and apps at the resturant. Great atmosphere with live music and lots of people to watch from a convention. Nice spot for a casual evening.

Loved the view, the restaurants, the service, I truly loved everything about JW Marriott.

I loved this place. The pool areas were a bit crowded, but I was expecting just that during the last few weeks of summer. I do have to say that MJ at the front desk is amazing! She went above and beyond to accommodate me when I first arrived around 2 am with two very cranky kids. Mj came to my truck with a luggage cart, checked me in and helped me to my room. What a relief for a mom traveling 5 hours with kiddos. It definitely started things off right, and the stay just kept getting better from there. Every single person from our housekeeper Lana, to the room servers and valet were pleasant. Enjoyed it so much, we will be traveling the 5 hours again next month to stay for the weekend. I'd highly recommend the hotel to any other family that needs a little weekend break/getaway.

My favorite thing? Enjoying a drink by the pool with the kids!

Primos at the Marriott is a very tasty place, with good Italian food. Their pastries were amazing, and their seafood tasted great despite being in Tuscon

Beautiful property and great service. Food was also great. Bar employees need to be retrained - they apparently hate their job, no personality or very helpful.

Very nice resort, great staff, excellent service, will definitely recommend

Save your money. This hotel is in a very sad way currently. No breakfast service, no room service, no room cleaning. I could go on and on, but I need to find a cheap Holiday Inn Express where I will rate better levels of service than this so-called luxury Marriott.

Great resort for business and pleasure! Good location and great amenities! Going next year!

Location is great and the servers for our event were very courteous and attentive. Can't say anything about the rooms, as I did not stay overnight.

Super awesome very beautiful venue for weddings and just a very relaxing place. Staff is very friendly and helpful. Would definitely recommend. There is also a lot of wildlife on the grounds

Nice resort. Great customer service. Parking was our only problem. $10 a day to self park which was A LONG walk back to room or $20 a day for valet. With the price of the rooms i think they could throw in free parking especially when you have to walk a half mile to parking garage and one night self park was completely full, no spots available!! Went to valet. No spots available...the attendant had no suggestions.. other than the parking it was a wonderful stay.

Honestly, it s a luxurious as you d expect (in this humble Midwest boys opinion)

It s a true resort, multiple restaurants, views to kill for, a feeling of exclusivity, golf, spa etc...

It s expensive, but your money is not wasted. TREAT YO SELF.

Very nice Marriott property without a doubt. Has all the amenities that anyone could ever want and or get.....And the views are spectacular! It is pricey, and very upscale as well as elegant.....But worth it....

Absolutely gorgeous resort with incredible scenery and great conference accommodations.

Great visit, clean rooms and beautiful mountain scenery

Went there for a school event. Location was nice. Pillows uncomfortable.

Definitely better for folks not arriving late.
Late equals NO FOOD + NO FRIDGE = STARVATION.

Looking for another Marriott or SPG property, long my regular business trips to Tucson

We were told that we would have a room overlooking the golf course and mountains and all we see off our balcony (that's literally arm distance reach) is a big pile a dirt (I know what AZ mountains look like and this wasn't it) and piles or trash off our balcony. Also our balcony had tons of cigarette butts and trash on it as well. The couch cushion had a huge grease stain that you can tell no one tried to get out because it was still fresh from previous ppl. Tried to flip over cushion and stains on that side. We asked to use a dolly for our luggage and they said we had to have a bellhop do it for us for "liability" reasons. Seriously?! So you're telling me all other places could care less about liability?? The only thing free here is the water in the lobby and you can't even give me a dolly?? They also have HORRIBLE parking....on the street! If you want to park in a parking lot it's on the complete opposite side of the building! Just not happy. If my kids didn't love to swim, we would have left...we came here for them anyway.

A great place to stay or visit to watch the city light and listen to music while the kids have fun in the swimming pool.

Top shelf luxury hotel. Great food, drink and beautiful grounds!

The best!!! Great views, amenities, pool, lazy river, etc.

Relaxing, friendly and quiet. Food and a Starbucks. The views of the city and desert are grade A.

Good food, good drinks, great views, friendly staff.

Beautiful views, great staff, very helpful and rooms were great too

Great place for family to stay as well as just adults!

Great service, just wish we didn't have to walk so much. Lol

The hotel is gorous and the pool is well worth your visit. While the spa is expensive, you can get a discount if you have a CatCard from the University of Arizona.

-Great room service -Incredible views -friendly staff -great hiking nearby -Lots of stuff to do -Chill vibe on patio out back at night -Overall amazing

This place has the best views, best HH and best lazy river, oh, golf is awesome too

Stunning. The views from the main lobby is insane. The amenities are great.

Did not stay there, but was invited to the njiy the pool and have some drinks. Very nice hoten and staff was very friendly

Big Resort. Parking a long ways away.
Crowded pools. Nice venue and views.
Front desk agents should not advertise tattoos, looks unprofessional.
Different class of guests during off season.

Made a delivery for work the place is on point absolutely gorgeous. If you are planning to visit AZ Tucson this place is a must you love it

Kid friendly waterpark (lazy river, slide) clean, good service, comfortable bed, thick walls and great price for the stay

You don't get what you paid. Found old food inside my mini bar.

Beautiful today after the rain. ..sat outside at bar area

The outdoor patio was a good place to gather with friends. Nice place I will definitely go back again

Beautiful setting! The staff was wonderful, very friendly and helpful. I'd go back in a heartbeat!

Staff were very accommodating and polite. The rooms were quiet and comfortable..

Amazing place to hang out in the summer! Try a relaxing day at the pool or fun with the kids in the water park.

Beautiful property in the mountains. View of the wildlife and downtown Tucson in the distance. Great amenities and service.

A beautiful resort with amazing scenery! We had great food and drinks on the patio and enjoyed our conference very much. Every aspect of this resort was just outstanding!

Very great experience. Even with renovations and stormy weather, the hotel staff was wonderful and the tequila toast at 5:30 continues to be my favorite part of staying here.

Located in the desert and cactus of land, resort hotels, such as the oasis.
Asahi rises from the cactus of the mountain, poolside in the sunset, hot ate Mexican food in Tucson the night view can be seen terrace night.
Everything is fresh. It was great.