We were told that we would have a room overlooking...

We were told that we would have a room overlooking the golf course and mountains and all we see off our balcony (that's literally arm distance reach) is a big pile a dirt (I know what AZ mountains look like and this wasn't it) and piles or trash off our balcony. Also our balcony had tons of cigarette butts and trash on it as well. The couch cushion had a huge grease stain that you can tell no one tried to get out because it was still fresh from previous ppl. Tried to flip over cushion and stains on that side. We asked to use a dolly for our luggage and they said we had to have a bellhop do it for us for "liability" reasons. Seriously?! So you're telling me all other places could care less about liability?? The only thing free here is the water in the lobby and you can't even give me a dolly?? They also have HORRIBLE parking....on the street! If you want to park in a parking lot it's on the complete opposite side of the building! Just not happy. If my kids didn't love to swim, we would have left...we came here for them anyway.