JW Marriott Desert Springs Resort & Spa Reviews

Beautiful location. Looks like you have traveled to another world. Living in the lap of luxury!

We came here for New Year's Eve. The kids were swimming because it was 75C. JW has this boat ride from inside the hotel to transport you around the grounds. Kids liked that and the mini golf included in your resort fee. The NYE party in the lobby is the main event on this occasion. Live music. Lots of people. Noisy if you are trying to sleep before midnight. Great place to celebrate.

The endless list of amenities and things to see and do on this location were breathtaking. A must see and visit if you're ever in Palm Springs. The gorgeous design from top to bottom are very inspiring.

Great location, in the heart of Palm Springs. Can't go wrong either renting a sweet or renting a home, this place is a great destination.

Spectacular setting with huge water feature. Motor launches that can take you to your room from from the 5 or 6 story indoor water lobby .
Very large complex with lots to do, golf, mini golf, gigantic waterway, watch salmon being smoked outside at the water's edge. Neat collection of beautiful very colorful tropical birds help set the mood.

Wonderful family-friendly location. Unique special occasion getaway.

Held a conference for over 1,200: scrumptious food, friendly staff, world class service, amazing golf (so I heard), meeting paradise in the desert.

Older Marriott. Was famous for its flamingos outside - practically none left. Beautiful outside and inside of the lobby, with many shops, although majority belong to Marriott, I think. 3 private stores closed down several years ago. This Marriott, like other locations employ people from overseas / " internship" of sort /, while paying them minimum wages. Many from India. Marriott constantly rotating them. Obviously cheap labor. After memorial weekend and 4th of July pool is so contaminated with feces, E coli, they usually close down for several days to clean it. But you can spot celebrities time to time - older ones.

Upon arrival I think everyone can agree that the outside of the resort was really well done. The lobby was Grand with the expensive windows and the high high ceilings. Check-in was a breeze with minimal delays and we were allowed to check in early. From the valet all the way to the front desk personnel or very courteous and friendly. My only comment was that the rooms themselves needed an update although the bathrooms we're pretty nice. I think if they can change the data grooms that would complement the exterior of the Resort. Pool Area was nice and inviting. All in all I would stay here again.

A great getaway condo complex aligned with Marriott Properties. Immaculate and well maintained. Tons of swimming pools and jacuzzis! Close to hiking and biking trails. Very nice place for a Los Angeles getaway.

Amazing in every sense! Great staff, great food, great event center!

awful. hertz rental kicked me out at closing and I was stuck in pal desert

Nice place, pretty normal hotel rooms at a PREMIUM PRICE. Convenient location to the golf course. 1-ply toilet paper for a $250/night room? Thanks for that. Bars open until around 1:30

One of our favorite getaways. A quick weekend trip brings us to a very relaxing and nice space. We'll come back next year.

Beautiful property. Dinner at Mikado was awesome. Dancing at Costa's was a good time.

Great course. there are some tricky greens not slam dunks. Always in great shape.

Beautiful resort. Keep an eye open now since renovations are in progress.

Beautiful resort and exceptional accommodations. They have a great Sunday Brunch buffet as well that we have considered going back for just the day!

Wonderful place to stay-grounds are beautifully kept. Service is exceptional.

Mini golf and a cold drink by the poolside, that's living.

The pools were really nice, the service at the large pool in the center was on pointe. The rooms were very beautiful and the beds were extremely comfortable.

Beautiful location with a wide breadth of beautiful wildlife as well

JW Marriott Resort is now OPEN and ready for business after a 5 month closure. The pool is open so come out and work on your tan! They have Fisherman's Landing available for lunch and dinner with lots of patio seating. Oasis Bar and Grill and Starbucks are also open as is The Palms golf course. The parrots have their own room now so go visit them! Gondolas and Mikado are still closed and the spa is undergoing a big renovation. Update as of Feb. 5th, 2021, the spa has re-opened for treatments by appointment!

The rooms are okay, they definitely need to update the rooms... 1970s ugly carpet and honestly the room looks no different than a randol motel off the freeway. That said, the view from my room is incredible! And the bathroom is very nice! This place shouldn't charge more than 200 per night as that's all it is worth, in my opinion. For one room plus valet for ONE night the bill is 621.00.

The food is expensive, but that's too be expected.

I stayed in a Griffin suite for three nights during weekdays with my family. The property was beautiful and spacious, and we enjoyed the resort.

There are several shops, restaurants, large pools, and activities on site. As I stayed here with my young son, these amenities were good enough to keep my son exploring and not bored during the stay. It is tough to go outside with young children every time they get bored, especially for hot seasons in Palm Springs, in addition to the COVID situation. So we were satisfied with the resort environments.

About their cleanness, the hotel was mostly clean. But one of the pools beside the main pool was a bit dirty since I saw many floats such as dead insects and oils. But the main center pool was clean, so we played there.

Regarding safety, every staff wore masks properly, and I had not seen a guest not wearing a mask during the stay. The social distance was well kept.

The Griffin suite was spacious and modern and seemed to be well maintained. But there was a small problem in detail. For example, the toilet door and the shower booth door interfered with each other and did not close completely. But overall, it was satisfactory.

Great staff, great facilities, one great place to get away to!!!!

It's a beautiful property. Nice golf. Friendly staff

This is a BEAUTIFUL property in Palm Desert. I stay here for a conference every spring and look forward to it. The amenities and views are terrific and the staff very professional and friendly.

Loved the updated room. Unfortunately the renovations are causing a bit of a bug problem. A few women in our party experienced this. But they were very gracious and accommodating in trying to fix the problem.

What a beautiful property! We got very lucky with the room. We got an upgrade ( we are elite members) , breakfast upgrade as well. We always stay at Marriott, but this property is exceptional. Had dinner at one of many restaurants, which was great. Place is full for holidays and s bit busier then I would like, but still enjoyable. The music was very loud by the pool till 11, so if you want peace, ask for the room on the other side

Beautiful setting on the golf course with amazing views. Great for individuals, couples and families. With 5 restaurants, you have your pick of cuisine. The boat ride was nice also.

A polite and clean environment overshadowed by excellent service and a gorgeous location. The only place worth staying the the Palm Desert!

Very big and nice hotel, clean, organized I liked it a lot. I recommend it

It was very beautiful and an awesome place to visit

Enjoyed a stay at the villas and also played golf at both of courses. Courses were in great condition, service through out the resort was awesome.

Great place clean rooms friendly staff great food.....not cheap but still great place to stay

Great property with lots of amenities. Rooms were clean and staff were very helpful.

I love this place! Palm springs no.1 resort! fancy interior, 4 pools. also good for the conference. can't explain well. you'd better to come and feel the excellence!

Wonderful place. Great pool and the lake is perfect. We played there 18 hole putting golf course.

Always a nice stay here. Great staff, birds and boats in the lobby, what more could you want?

Gorgeous resort. Great for golfing and nearby shopping.

Very nice. Staff is very nice and helpful. Top notch all around. Great night club.

Had a nice stay here. I liked their friendly staff and cleanness.

Great location & service. Pool, golf, tennis and food were awesome!

I Absolutely loved this hotel and it made this vacation one of my top five favorites. It has such a beautiful setting with the boats and lake, great restaurants , different types of entertainment, animals on property, golf and pools!

Great resort with lots to do and see. Spectacular views and great restaurants.

Wonderful Service oriented staff. Super professional at every turn. Very refreshing, yet relaxing environment. Can't wait to get back. Golf course was great too. Thanks! B

Only for golfing and food here. Plant is huge. Shops, Hertz, many restaurants, pool areas, other activities, also for children nice ..... k e i n free Wi-Fi .....

The resort was beautiful and the staff were very friendly. Food and drinks were a bit pricey, but it was expected.

Clean, quite room. Very attentive, knowledgeable, and friendly staff

The lobby and resort grounds are terrific! I stayed in a standard double room that seems very dated. A little disappointed in the room as this is a JW Marriott. Staff was very friendly and accommodating. Spa was clean and relaxing.

Simply Fabulous nothing else needs to be said just get there

Sooo awesome. Grounds are beautiful and well manicured. Villas are immaculate!

My company held our North American National Sales Summit here twice. The food and service was impeccable and many of my colleagues have returned with their families because of the superb property and amenities.

The condo we stayed in was amazing! Fully furnished with everything we needed for food preparation, laundry, and relaxation.

Love this place... Nice views great people.. Treat you like family...

Place is very clean, large, and has a large pool. I came for a professional conference so I spent all my time at the hotel. It has many places to relax and a bar opposite.

5 star resort. Beautiful hotel And rooms. Had an amazing pond out front full of flamingos. Also a mini golf course for family fun.

Ate at the Rock wood Grill.
Service was slow and not caring.
Food was good but greatly over priced.
Drinks were incredibly weak.
Overall experience was not good.