Extremely negative experience: unauthorized charges and complete lack of support
I subscribed to a Premium membership with JobLeads and canceled it on December 21, 2024, the same day I first accessed the platform, as confirmed by their own email.
Despite this, they continued to charge unauthorized monthly amounts, totaling over 805 SAR + 22 euros (approximately 223 euros).
I wrote to customer service multiple times, but no one actually handled the situation. There was no verification regarding the fact that I never used their site nor activated any service after the cancellation.
As if that weren’t enough, in March, in addition to the subscription amount, two more charges of around 20 euros each were taken from my account, on March 21 and March 25, without any explanation or authorization.
I feel compelled to say that this is a seriously dishonest and non-transparent business practice, bordering on fraudulent behavior. I am proceeding with complaints to consumer protection authorities. I strongly advise against using JobLeads to anyone looking for a reliable and trustworthy service.
Experience date: April 5, 2025