Jimmy's American Tavern

Jimmy's American Tavern Reviews

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4.4
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JFAT's is a fantastic place to take out of towners...

JFAT's is a fantastic place to take out of towners traveling to or from the airport. The view of Shelter ISland and the Dock is amazing. They make the best burgers and sandwiches and have some great salad options as well. The staff are always so attentive and friendly. Also, they have a delish brunch with bottomless mimosas on Sundays, perfect for the upcoming NFL Sunday Fundays.

Was an off night. Service was beyond slow. Seemed ...

Was an off night. Service was beyond slow. Seemed like they were short staffed, but still no excuse. 10 minutes after seating before they even brought drink menus for happy hour. Waiter seemed lost, although present. One of our party ordered the fish of the day which was presented as hardly cooked. Took a good 20 minutes to bring another and everyone else was done by then. Although that meal was comped, not a positive experience at Jimmy's. They've done better in the past

It was a great atmosphere to be in. Food was absol...

It was a great atmosphere to be in. Food was absolutely amazing. They had excellent burgers, super meat ribs, and fish cooked to perfection. Service was nice and fast. Everything was awesome!! 10/10

If you want an Excellent waiter ask for Ken he was...

If you want an Excellent waiter ask for Ken he was so clear and professional in his knowledge of the beers that I found myself interested in them. The food was excellent and cooked perfectly. I will return.

Jimmy's Famous has become a "go to" for comfort fo...

Jimmy's Famous has become a "go to" for comfort food for our family. The food is always on point, the staff are friendly and attentive, and the prices are reasonable for the quality (and quantity) of food they serve .
Will definitely continue to come here!

Really good service but I was not happy with menu....

Really good service but I was not happy with menu. Had steak on our mind and even looked it up on the internet. The menu listed there does not apply to all the locations. Needless to say we were not happy with the cut. I'll probably try it one more time.

The waitress was the best I've had in a long time....

The waitress was the best I've had in a long time. The shrimp were so good that I asked her what they were seasoned with and she got me a small container of it to take with me. I will be back again!!!

Getting rid of the best burger deal in the city fo...

Getting rid of the best burger deal in the city for "meatball Mondays" made me lose faith in humanity. I thought it was a joke at first, but sadly, I found out that it was for real. Whoever made that management call exhibited the single worst call in the restaurant business, ever. You broke my heart jfat. This review is based purely off that atrocity. Other than that, I like the place.

I've been here 6 times now and tried many differen...

I've been here 6 times now and tried many different menu items and cocktails. I enjoy my meal and my experience every time I go to JFAT. The happy hour deals are great too.

Go in the evening for happy hour on the patio and watch the sun set behind the boat masts and the peninsula. There is a boardwalk right in front that leads all the way over to shelter island too.

Best customer service, best atmosphere/ scenery an...

Best customer service, best atmosphere/ scenery and best food! My family came here as our last stop before heading back to AZ- and we would come back just for this place. The only restaurant we would rate 10/10

This a favorite spot for sitting on the patio and ...

This a favorite spot for sitting on the patio and enjoying the marina view. The service is consistently great, there are some great food options, and we ve always enjoyed our meals. During quarantine, we ordered a fabulous family meal through Door Dash and it was SO GREAT. You could tell they really put the effort into making it a good meal that we could enjoy at home. Can t wait to go back when the world re-opens.

Wasn't too impressed. Burger was okay, not great. ...

Wasn't too impressed. Burger was okay, not great. French fries were way overcooked and greasy. This place has mediocre food and high prices. Your paying for the view of the boats and being close to the water. The service was great. The stars were for the service, otherwise I'd give 1 star.

Very good food

Very good food
Pretty $$$$$
15 dollar cheesburger for lunck

I'm not sure what Jimmy is famous for. Is it his l...

I'm not sure what Jimmy is famous for. Is it his legendary macaroni and cheese, or his world class customer service and tact? Nope.. certainly isn't either those. Is it his passion to give his patrons a memorable and impressing experience? Nope, not that either ! (and it certainly isn't his astute attention to detail.)

I used Yelp24 to process an order for take out. Being that it's Thanksgiving and both my wife and I were looking forward to not entertaining or cooking this year, we decided to order some food. Specifically mashed potatoes, keeping in the holiday spirit. We scoured several menus and finally arrived at JFAT's. We ordered this, with a side of gravy, some truffle Mac and cheese and buttermilk chicken... also with mashed potatoes. Yelp24 promptly informed me that my food would be ready in 10-35 minutes. What a great user experience I thought to myself. The time was 6:14. Little did I know, everything was about to go awry.

I waited a little and drove to the restaurant. I parked and made my way to the kiosk, by the entryway. Upon arriving I was greeted by a hostess. She fumbled with several tablets, with a nervous look. She finally retorted that the order was never received. I, in my dismay, showed her the order I had placed and paid for, and just then the order popped up on her screen.... 30 minutes after I had been notified that the order was received. Ok, I thought... a minor bump in the road.

I gestured to the bar area and let the hostess know I would have a drink and wait for my food. Sure thing she replied. I sit and let the bartender know I am waiting for an order. 10 minutes go by, then 20.. then 30 minutes. Meanwhile nobody has stopped to check on me or inquire about the status of the order. The time is now 7:20 and I've been sitting at this bar for 40 minutes.. waiting for my food that was ordered long long ago. Finally the bartender asks if I've got my order... I am sitting clear as day in front of him, with no bags of food, or even a solitary French fry. He flags down what seemed to be a manager, who flags down the hostess whom had walked by me, at least 9 times in the past 20 minutes.... but who's counting.

The hostess informed the manager and myself that the food was sitting on the kiosk for some time, and she didn't know where I was. Mind. Blow. I look the manager in the eye and let her know I am displeased. My food should not be sitting out, getting cold, while I am sitting 20 feet away waiting for someone to provide me with my order. Ok.... another bump in the road. Things happen, but let me get this food home to my wife before it is totally cold and inedible.

I drive back to our home, bring the food inside and begin to take inventory. I pull out a container that looks like perhaps it contains mashed potatoes.. but no, it's not.. it is some kind of cheesy soup-like substance. It did not seem to be the thyme gravy either. Ok - I did not order this, but let's see what else is in the bag. I pull out my entree, the buttermilk fried chicken, with mashed potatoes... I open the container... hello, mashed potatoes are you in here? Nope - not a mashed potato in sight. The entire reason we ordered from this joint. You had one job, JFATS. What I received was some soggy fried chicken, in a bed of roasted corn, and green beans covered in the cheesy-soupy abomination. Straight up cafeteria food.

I dig a little deeper and locate some fries. Upon closer inspection I find they have somehow figured out a way to make fries chewy. I've eaten many thousands of fries in my lifetime, on several continents, and I've not come across chewy fries before.

For the coupe de gras, I open the truffle Mac and cheese. This was the most bland and uninspired thing I've ever eaten. There was absolutely no truffle oil in this recipe. Not one molecule.

I couldn't do it.. at this point my frustration outweighed my extreme hunger. I never waste food, but this got tomahawk slam dunked into the trash.

stopped for cocktails it was happy hr had a few wi...

stopped for cocktails it was happy hr had a few with appetizers. never heard when happy hr was ending till minutes after and when drink prices went up drink was a lot stronger so I guess you get what you pay for

Jimmy's American Tavern

Jimmy's American Tavern

4.4