Istituto Clinico Humanitas Reviews

As an external technical operator I was amazed at the nunero and the quality of TAC, TAC PET and MRI installed in the structure .. Excellent skills, excellent structure.
The standard is high.

Due to the professionalism of the people at the reception, it is difficult to book by telephone, my wife has had heart surgery and is a carrier of a pacemaker and a defibrillator. In recent days she has made half-yearly visits without being able to make the final inspection visit, at the time of booking for the next six-monthly check is still missing from the cardiological examination.

Five star clinic, well deserved. My personal experience reveals a satisfaction at the top, without equal. Doctors and collaborators professionally trained and human in relationships. I have "frequented" her since 2015 and I still continue: if I were not satisfied my journey from Cagliari to Milan would not be explained. It may be that some little mistake has happened, but miracles cannot be claimed. I will never stop thanking Prof. Santoro who is an extraordinary person both professionally and humanly, qualities that are difficult to find today. Humanitas

Mythical Dr. Fornari excellent neurosurgery department

Appena tornato dal pronto soccorso. In neanche mezz'ora (codice verde) mi hanno medicato e rimandato a casa con tutto l'occorrente per le successive medicazioni. Personale cordiale ed anche simpatico.

Very bad 2.5 hours for a green code! No visits made! The doctor also has the surname wrong! I highly recommend an eye examination to the doctor on duty! I will do exams privately hoping to have the time

Pre-hospitalization at Humanitas is a nightmare. Crazy, we arrived this morning at 09.00. We are still here. It's 5.30pm. They say that we will leave at 19.00.
Not very personal, few doctors.
When a company becomes large, you need to hire, hire, hire. Doctors, technicians, operators.
There are people who are delusional, most of them are elderly.
I don't say anything about doctors, we'll see if they are good. We hope and pray in their professionalism.

I went for an andrological exam! You will have a negative experience! I feel cheated! The "doctor" is Alessandro Pizzocaro!

Despite the name of "humanity" there is very little ..... the staff organization is bad, the nurses are rude and lazy, the customer service managers are arrogant and layabouts. Good is the discreet cleanliness of the structure and the general competence of the doctors and doctors (even if the SSN service is approximate and poorly organized as a result of the excessive influx of patients). By now in this facility for several years now we think only of profit and material gain at the expense of the health of the poor patients .... only recommended the pay service and operational units of urology, gastroenterology and rheumatology.

Send your managers to make a CDI withdrawal and check-up experience. You will realize the difference ... only one collection room that is often interrupted is really inefficient

This hospital has changed my life. Professionalism seriousness organization ... I do not know if there is a similar example in Italy.

Well connected from Milan, Piazzale Abbiategrasso metro, with both ATM (bus 230) and Humanitas shuttle (single ticket 1.50).

On behalf of my family I have to thank the intensive care medical team for their high professionalism and "HUMANITY" which they demonstrated in the week of admission of my wife R. Loreta, Thank you again from my heart.

Marco B.

The functionality and humanity of doctors and paramedics. I felt understood and pampered like at home. Thanks from all my heart.

I was treated very well by the doctor and nurses
Very satisfied

Doctors deserve more stars for their professionalism and patient care; the nurses of the A0 ward deserve 1 star because they treat the patients with sufficiency as if they were plague and with little professionalism (do not they know that the patients are treated as people and not as numbers?); during the day of hospitalization they presented themselves twice with the patient's medical record, they did not bring anything to eat or drink. During the drip exchange they pulled so hard that we realized it was moving and we arranged to fix it. We have heard the nurses complain that the ward must remain open even on Saturdays ...

thank you for everything, for your professionalism, care and attention

I am hospitalized at Humanitas in hematology. I am a patient of Dr. Ubezio, who I personally consider an impeccable professional. He always manages to talk to you in a simple way, giving you a smile. I find the human component extremely fundamental. Obviously the whole department team is prepared and present. As well as all the nursing staff, available and trained. Unfortunately the sore point is the catering service, absolutely not up to par! Times not respected, wrong foods, even sometimes there are no trays rather than cups to drink tea. Here, the coat of arms is such that frankly I expected something very different.

Here I come to perform blood tests and some specialist visits because I trust a lot of medical specialists who are in charge of my clinical situation. The blood tests are also done on Saturday morning, so I do not have to waste hours or days of work and then has a large parking (paid, you need to collect a parking ticket and then pay it to the cashier that is in the building 2 on the ground floor). It can also be reached from the Abbiategrasso stop of the MM 2 (green line), via a shuttle bus where you can request a ticket and take you straight to the hospital (of course it also makes the return trip). I recommend trying to go there at least once, then if you are satisfied you can always go there again.

There is NO way to make a booking to HUMANITAS with the National Health Service on the web page on their site, while for private services it is perfectly possible. This says it ALL ...
to your answer:
See for yourself what I wrote.

Appointment for specialist view for a fee at 2.25pm.
Arrival at 1.45pm for acceptance.
4 stations available, only 2 open.
Waiting 45 minutes for acceptance in an indescribable chaos: people screaming, complaining, doctors coming out of the clinics to call the patient ... you couldn't hear, they got up in 4, exasperated.
A sea port, an unacceptable confusion.
I repeat: for a fee !!
Finally the acceptance received by the doctor at 3.30 pm, one hour late.
To give up, go elsewhere.

I can only say thanks to Prof Bello to Dr. Comi and to all the neurosurgery staff the best

Very modern structure, very accurate. Competent and available doctors in the relationship with the patient. Very efficient analysis laboratory, also open on Saturdays. Ability to download the results from the Internet, making the procedure faster.

My husband was operated on for an HCC liver. Everything went well and I sincerely thank the Dott. Solbiati and Jerace.

Unnerving waiting for preroovero. However, my gratitude is great. Adriana Camerone Urani

Hanno fatto di tutto per recuperare un farmaco, la petidina, per aiutarmi e l hanno fatto. Grazie

Wheelchairs distributed at some points of the structure are available to the public, for example near the entrance to the reception in building B4 or in the underground car park near buildings B7 / B8. The chairs are attached to each other like the trolleys in the supermarket, to pick one you need to insert a coin in the appropriate slot.

I was quite impressed I was operated on the shoulder, nothing discomfort, friendly staff doctor caring likeable thanks

I believe that the booking service has a big limit: being contemporary with that of acceptances and having few staff at the counters .... Which moreover goes on break at 12. From 10.30 am they are queuing .... More than 2 hours to book I think it is unthinkable for a structure like yours. with regard

If you are exempted you cannot make the acceptance to the self, but there is no sign, that is, do two queues for nothing. Next answer: making changes that create new problems cannot be called improvements.

Eccezionale il professore Della Rocca per l 'intervento di protesi alle anche e molto bravi i fisioterapisti del centro di riabilitazione.

Over time, the Institute has increasingly become a healthcare company rather than a public hospital. The times for examinations and visits with the SSN are biblical, with very rapid private payment. Do not use the emergency room, it is not ready or even rescue.

Esperienza eccezionale.
Arrivato al pronto soccorso alle 14:00, registrazione triage.

Ulteriore visita da specialista ortopedico e traumatologo, esito referti, prognosi, esco dal Pronto soccorso alle h 15:30.

Personale medico veramente competente, professionale e specializzato.

Humanitas top! Consiglio!+++++++

Good morning my experience in Humanitas refers to the orthopedic department. In December my madredi 80 years who lives in Reggio Emilia decides to undergo knee knee surgery with Dr. Volpi ... Excellent surgery, hospitalization and rehabilitation .... I can absolutely make an objective and truthful evaluation as unfortunately in April by now recovered from this operation in April falls and breaks the femur ..... Operated at the structure of the area of residence .. And it was a drama intervention carried out not complete with consequent delay on rehabilitation .... Post operative disaster. ... Thank goodness, then I had it transferred to Milan .... Followed by Dr. Berlusconi ... Competent and professional person .... Congratulations also to those who work in the kind cordial competent offices ..... Excellent hospital

Hospitalization too slow and inefficient. Too little staff for the amount of work. Out of 4 "active" positions, only 1 and waiting room with at least 30 people.

I have been here for job, so I cannot judge it for the service and cure. The structure is new and they are building an university campus, too.
Unfortunately the ospital in not well connected by the public means of transportation

Today, 27 July 2020, I am going to Humanitas and I discover at the stop that the shuttle is not there, it would have been the case to indicate it on the site. Then the only comfortable ATM bus runs only about every half hour. In Milan great ambitions are always cultivated but we lose ourselves in fundamental things.

I would like to know who is in charge of the F surgery in building 8 because, following my visit, I noticed that the elementary rules of education, dedication to work and privacy management by the local health workers are missing.

P.S I have already complained to your public relations office.

Humanitas has become our reference hospital since 2003 when my stomach cancer mother was operated, in 2006 my liver mother-in-law followed both with great competence and professionalism from Dr. Carlo Rossetti.
In 2016 my wife operated for lymph nodes with thyroid removal. Also on this occasion followed in an excellent way by Dr. Luca Cozzaglio, after the intervention is following the usual periodic visits with a very good endocrinologist Dott.Paolo Colombo.
I do not forget the kindness and professionalism of the preoperative staff, nuclear medicine and all the departments, including reservations and acceptance.
Our experiences are all very positive.
Thanks Humanitas.

In the last week of August 2020, I entered this facility several times without taking the temperature of myself and the other people present.

The family doctor prescribed me an orthopedic visit, here they tell me that they cannot take an assessment because they are completed for a year, it seems to me a tirade for the c..o, it is scandalous, beautiful crap, then I ask to pay a visit to payment and I find them an appointment after 4 days, boffff

DIS HUMANITAS NON HUMANITAS
La mia compagna operata con la Sleeve per dimagrimento e day hospital di due giorni corsia ao stanza 4

Today is Christmas Eve, we requested the hairdressing service for my mother hospitalized in the oncology department. The service was not available.

Too bad that after waiting
40 minutes x one solvent visit not
no one is presented
There was no doctor and no one

he deigned to advise.
It is already the second time this has happened.
This is not a nice image for the hospital!

THE SSN RESERVATION SERVICE NEVER REPLIES NOBODY, OR HOLD YOU WAITING WITH A HORRIBLE MUSIC, THE WHOLE HOURS. IF YOU NEED TO BOOK ON LINE, IT IS MORE THAN THE TIMES THAT DOES NOT WORK. IF INSTEAD YOU WANT TO BOOK IN PRIVATE FORM, THEN THAT YOU REPLACE IT IMMEDIATELY !!!!!!!! AND THE ON-LINE SERvICE OVVALLY WORKS !!!!!! IT IS SHAME !!!!

Excellent doctors, very good nurses, I had an operation a month ago and I found myself very well thanks a lot to everyone

A huge hospital located on the outskirts of Milan. Easily accessible by train, metro and shuttle bus services. This hospital is enormous but clear indications help to find one's way easily. Numerous staff personnel are courteous and available to respond to any questions posed. I saw professionality and kindness from all levels of staff hierarchy much unlike what I have experienced in some Friuli hospitals.

Operato alla mano, tutto ok, un ringraziamento alla dottoressa Trabucco e a tutto il suo staf.
Grazie anche alla dottoressa Laura Crozzoli! Io odio gli aghi!!!!!!! :)

An "absurd" access control service! The health emergency and the distancing have led to the adoption of access rules for which the PATIENT ONLY can enter and not in the ward but in building 2 intended for clinics. So I left my wife outside (walking problems for a knee problem to be examined with X-ray and MRI organized in solvent for the same day and to minimize the discomfort of traveling) and entered for acceptance and payments. Find many people WITHOUT A MASK (including technical staff responsible for painting the escalator area !!!!) .... but .... "ONLY THE PATIENT enters!" , inside "the desert" (also considering the working period) .... however .... "ONLY THE PATIENT enters!" I absolutely agree with the adoption of rules and I respect them in absolute terms, but as long as we are reasonable !! A disservice that "forgets the PATIENT (even if only for minimal aspects of support to the movement). and in fact while waiting outside: never seen so many wheelchairs to carry people .... absurd !!

Operated in 2014 by Prof. Maurizio Fornari ... before I could not walk now I walk thanks to his hands to his high professionalism Emma above all thanks to his heart that gives you so much energy .. Maurizio speaks little but only because he acts and does the facts. Anyway, he listens to you a lot. If you read me ... thanks Maurizio Daniele Rastelli operated in March 2014 hernia l5s1 discectomy and stenosis l5s1.

The acceptance is one hour long, they are not accurate with reservations. Even if for some valid reason you are late, they treat you with a more unprofessional attitude.

It's not that I like it or I do not like it I've been hospitalized for 2 months.

I performed an Immunological visit with Dr. Marco Folci at Humanitas.
I had brought along a lot of material to be viewed, a rather detailed clinical history.
At the end of the visit it was agreed to carry out further examinations and then to evaluate the situation.
Carried out the same, I proceeded to send to the doctor by e-mail the results of the new exams, the examinations examined during the visit and other reports that maybe could be useful.
I was told that everything was fine.
I expressed some perplexities about it and I proceeded to ask for clarifications, which I had no answer for more than two weeks.
Only at my request, I was later replied that my doubts were unfounded.
I then turned to another professional bringing all the documentation already viewed by Folci, who has prescribed me for in-depth examinations being convinced it was not all right.
In the meantime, contact Humanitas (at the public relations office) to ask for the work of his doctor, in the face of the different opinion of the doctor I asked subsequently.
The answer comes after some time and basically inform me to believe that the work of Folci has been adequate.
Now I have in my hands the results prescribed by the doctor to whom I have addressed later in which the presence of "lymph nodes with immunoreactive appearance" is attested in the neck area.
Then summarizing Dr. Folci has defined "all right" a condition of immune stress with lymph nodes of immunoreactive appearance, and Humanitas, as requested by me, considered his work adequate and correct.
This is what, in my case, I am still under investigation in order to identify causes and therapies, unfortunately having lost precious time thanks to the inadequate indications received in Humanitas.
But this experience may perhaps be useful to others, who at least will be informed of what could happen by turning to doctors who work at Humanitas.

Positive experience ... pampered and cared for all the time. Third-floor nurses: wonderful! Great breakfast!

I had to do a Holep to reduce the prostate and I found an excellent organization, trained staff, but what matters most, in my opinion, is the feeling of security that they are able to instill. very clean and well cared for hospital environment ... practically a holiday !!! really good and thanks to all the members of the prof. Guazzoni, only one "regret" after having experienced excellence ... it will be hard to return to reality !!!

I don't know the excellence of the doctors, because the only time I wanted to book a visit through the national service, the switchboard girl told me that it was not possible because it was all full until next year, and it is shameful, taking present that we are only in May, but that I could book privately, paying a large sum ... obviously I refused I will go somewhere else

They have operated on and continue to follow me. Prepared doctors and efficient staff.

I made several online reservations. The answer is always the same: try again in the request or contact the switchboard! But how many online requests do you have to make before having an answer? The switchboard is always busy or available after too long and those who work cannot have so much time!

Great place, clean organized and avant-garde. Unfortunately now many know it and with the ssn there are very long queues.

I had high expectations before coming to this hospital. Yes, it is a huge, clean and modern hospital, but the medical check experience was, by far, one of the most unpleasant. I would point out some of the negative aspects (regarding doctor-pacient relation) such as: lack of empathy, incapacity to answer to all my questions, vague responses such as "I prefer so" with no arguments whatsoever. I left that place the same as I came, knowing the exact things that I knew about my disease and with no perspectives.

Good morning everyone, it's the second hip replacement surgery I do.
The first with Prof. Guido Grappiolo and the second with Dr. Giuseppe Mazziotta. I find it difficult to understand the negative judgments on the part of several patients, I wonder if they really have been in that structure, however it is understandable that those who find themselves badly are pushed to expose their complaints for bitterness and anger.
Perhaps those who feel comfortable take it for granted, or perhaps they are engaged in normal activities by finding time to divide the positive aspects.
Anyway, I personally thank wholeheartedly for ALL what EVERYONE has done for me and HOW they did it!
My grade would be 5 and honors.
I hope that those who deal with these reviews can convey my sincere and genuine thanks to the professionalism and humanity of dr. Mazziotta and his entire team, not to the doctors of the orthopedics and rehabilitation department, including nurses.
I am very satisfied with EVERYTHING they have done and with the excellent organization that is in the structure. It is probable that there are "breadcrumbs" (who eats crumbs) but perfection I think is a term not suitable for imperfect human beings, but to be applied ONLY to Our Creator. Remember that we are called "PATIENTS", so strive and help those who take care of us, helping them to work with more satisfaction as far as possible. I believe that, often we have TOO many demands and living in a world full of disappointments we are complain. By this I do not mean that those who complained did not have the reasons to do it, but that it is possible that not all donuts succeed with the hole !.
From my positive experience I can only say:
BRAVI ....... e
THANK YOU............

Back in August 2014 thanks to prof. Quagiuolo and his team defeated evil

Very good staff! I was operated in the prosthetic department and I found excellent nurses, nurses and physiotherapists with a very helpful and courteous attitude towards patients. E.G. Piacenza

Modern and efficient structure. Competent and very professional doctors. Too expensive the private parking and unfortunately always overcrowded the emergency room.

Unable to book by phone. I tried to make a reservation request for a gynecological visit for my mother and a cardiological one for me by filling out the form, I should have been contacted to complete the booking ... I have NEVER been contacted! I also tried with the dedicated cardiology line but I went through two attempts of over 30 minutes of waiting on the phone without success and I had to give up. I find myself back and forth without being able to book !! Nice service !!

clean and beautiful structure. overwhelming doctors and nursing staff. If you call with the red button, the nurse will arrive comfortably after 1 hour. nursing staff always on his cell phone. most arrogant staff never say please, thank you etc ... Hospital failed

Operated years ago due to hypertrophy of the nasal turbinates. The dott. Fabio Bertone had proposed two paths to me: A. Intervention with partial anesthesia, but without guarantee on the result. B. Intervention with total anesthesia, guaranteeing results. I chose the solution B. After 15 days from the operation I had the same problem. In subsequent follow-up visits, a doctor confirmed to me the hypertrophy of the turbinates and the collapse of the nasal walls: A DISASTER.

Successful right shoulder surgery soon begins with rehabilitation and then with the gym I was operated on by Dr. Mario Borroni ..

My wife had a private operation here which was paid by insurance. However, when I saw how much they paid and what we received for that money..... Cold, unpalatable food, Sparse rooms and impolite staff. They put money over standards .Avoid. We received better service in the state hospital system.

State-of-the-art departments, highly trained doctors, super-clean facility.

Clean and well-kept environment, excellent professionalism. However, my companion after a wait of 2 and a half hours after a road accident, in yellow code and summoned to the megaphone for the visit, after showing her number was rejected because she was late for a few seconds to enter the room and have canceled the priority. The doctor (or nurse) was a low, shaved, and spectacled woman, rather rude. We had to wait another 2 hours and we returned home at 2:30 am. Surreal

Good morning I would like to give blood but it is possible to do it from you

Cozy structure, kind and prepared staff, excellent!

Hospital very efficient and highly trained doctors, excellence for our country.

I've waited in emergency for more than 5 hours at the weekend since my situation was considered as not emergency...so if you think you can survive...wait for after weekend, although even after that I was waiting alot.

Ottimo ambulatorio di EGDS
Gentile e professionale Dr Castoro
Purtroppo esperienza negativa e non concludente con il Dr Marinari ......peccato !!

Mi hanno salvato la vita! Credo non ci sia bisogno di altro!

Se invece servisse...



Le varie equipe chirurgiche sono le migliori in europa e per tutte le operazioni che ho fatto nel corso degli anni come conseguenza di un gravissimo incidente, non posso che tessere le lodi di questo paradiso!

GRAZIE!!!

Good morning. I had written my experience about my husband's illness, which for a further consultation went to the humanitas institute. my judgment was bad. How come my review has disappeared after only three days. It is google or the same institute humanitas. This is censorship.

Formidable surgery department, with Dr. Spinelli who is the beacon, ditto the gastro department with Danese who is very prepared and with his team and always ready for new experiments. Thanks for everything

Operated a few years ago, a laparoscopic recurrence of inguinal hernia, a walk!
I found myself very well and followed from the beginning until the resignation.

Institute with many clinics, excellent organization.