Intrum Justitia Norway Reviews

Lousy customer service. Sending debt collection without any form of warning. Obviously a company hiding under paragraphs in relation to mailing by mail. Neither got any evidence that actual debt collection notice was sent out.

You will need to give good debt collection companies good feedback, it can feel especially bitter when their collection fees are as high as their Intrum. But I'm happy with how they follow up those who owe money. They are flexible on installment plans and send reminders via SMS.
In my experience, there will not be a lot of additional fees in arrears either, as long as you stay in touch and inform you if you are unable to pay a month.
First positive experience I've had with a collection agency.

sends the bill to the wrong address. and then ask for more money. Refuses to accept that I have moved, even though my address is change in Breg.

shameful company, unable to help people with down payment, or other payment solutions. they also do not respond to mail and provide no help over the phone. shit companies that should have been closed down

The complaint I sent about bill is still under consideration, but they still require money, otherwise they send it to debt collection. I have already sent a complaint, why are you continuing to give me a fee ?! A vulture of a company. You are a shame for Norway!

Extremely junk company, would recommend anyone who has trouble complaining to the consumer council. Sends mail and receipts after they expire. They give it zero warning before it is dispatched. Highly recommend and stay away from all companies that associate with lowell! Simply a nasty return model with bad routines that will go to their profits.

They file collection claims on bills that have already been paid a long time ago. Should really have been reported to the police

Just paid a debt collection claim, without remembering any hospital visit, and without the date of the hospital visit or department. Late claims are allegedly due to technical challenges. Mora rate and strong warnings, like I was a criminal! If this is really a company used by hospitals I will never go on any research again! Illness and age mean that one is not able to react quickly nor remember everything. So many older people forget something from time to time ... A phone call with a friendly reminder is enough for most people! The last thing one needs as the elderly or the sick is threats.

scam mafia !!!!
THE STATE SHOULD INTERVENE !!!!!!!!!!!!

Encourage enrollment during the waiting period, logging in to the website where you are required username you have never received or registered ...? Where to find this? After a long waiting time on the phone, one is greeted by an elderly elderly lady who is unhelpful and had no good solutions to come by. You try to explain your case clearly where a mistake has obviously been made, but is simply neglected and rejected. The only information left behind after a 9-minute conversation was that the invoice would cost you if you didn't pay continuously. Hope I never get anything to do with you again.

Contacted customer service to arrange an old case. Very sorry that I did, they are rude, condescending and super arrogant. It's like talking to a wall. If it is thank goodness in writing, then at least there is evidence that I have tried to get a good conclusion on the matter. Hope the new debt collection law forces them to act less cynical, strange that it is possible to operate like this. Really shocked !!!!!!

I have a settlement with the company which requires accurate follow-up of the repayment plan each month, when I came back a bit with payment, payment deferment went well during a difficult period

Pay the claim but new demands come. Threatening SMS reminders. Why can't the payment deadline be in SMS? Why can't customer service try to see the situation and use its logic? A little helpful customer service! Companies like this one would not have gotten bad raitings if customer service was actually helpful! But it's actually 1 out of 5 stars here, so take the hint!

Received false message that I have to pay for Venstre Viken HF .. have never been to their hospital ..

Got an inkasso bill from a hospital without me remembering any unpayed visit. There were no details on the demend, so i cant confirm that this is indeed a bill i have to pay. I wrote an email to the adress that appears on the bill. The email returned to me due to unknown adress.... So i had to pay.

Poor customer service. Asked to pay the last invoice and when paid it goes up to a maximum of one week then a new invoice pops up even though I previously asked to pay all that was left.
Very bad that they can't disclose everything at once. It has now cost me 2 years at fresh for the months I have been a member ..

Pulling money from me without any reason what the hell

WATCH OUT!!! Sends FALSE debt collection requirements to SMS - SCAM

Never experienced makan to poor customer service. Called in a case where I had been double invoiced. Met a rude, condescending and arrogant customer service representative who interrupted me every time I spoke. When I further explained that the numbers as a customer service representative do not state votes, I was told to be happy that I have such a favorable subscription as it is a better subscription than most people have. What others pay for their subscription is completely irrelevant to me, I will only relate to my subscription and have no plans to pay double. I am also told to keep quiet and pay, even though it is quite obviously double invoiced. Is himself a trained economist and works with debt collection cases, and here it is quite clear that a mistake has been made. You have an unusually long way to go when it comes to customer service and professional expertise. I take the matter further and hope I never have to have anything to do with you.

Keep away from this company at all cost. Poor solutions and very uncompetent staff in general. (I found a few exeptions)

Thieves and scammers. Good state takes hold of this industry. I pay VAT in the online store, but then get a bill from DHL for "Estimated Estimated VAT" NOK 115 when I have already paid VAT. I never get a reply from DHL in an email about why and two months later Lowell sends an SMS with a fairly solid increase in sum. Theft and fraud.

Exceptional miserable company, see attached picture.

continues to send reminders after bill is paid, has taken up to 2 weeks from payment and still receives reminders, plus a customer service that sucks sweaty bale

Garbage. Nothing more, nothing less. I could justify why I'm calling them this, but the other reviewers already did that for me.

I have received so insanely many debt collection notices from these people, invoice (s) that have not fallen due suddenly become debt collection notices, and at the earliest today (29.10.2020) I ask for details, a More

I will receive a debit warning even though I have paid within the deadline. After calling and explaining the case, they asked me to send the case number and documents that confirmed that I actually paid.

A few days later, I get another debt collection notification and it was during the processing time where I decided to pay the call so I did not get any other consequences for it. The next day I receive an email that the case has been processed and completed. I sent email at least 3 times and received the same answer. They concluded a case that was initially addressed. But no, they just took the money without taking responsibility for the matter. Lousy service for handling things. Too bad they are on the phone through annoying customers because someone does not work to do their job properly !!