Contacted customer service to arrange an old case....

Contacted customer service to arrange an old case. Very sorry that I did, they are rude, condescending and super arrogant. It's like talking to a wall. If it is thank goodness in writing, then at least there is evidence that I have tried to get a good conclusion on the matter. Hope the new debt collection law forces them to act less cynical, strange that it is possible to operate like this. Really shocked !!!!!!