Ibrar Iqbal

Review of Intrum Justitia Norway

I will receive a debit warning even though I have ...

I will receive a debit warning even though I have paid within the deadline. After calling and explaining the case, they asked me to send the case number and documents that confirmed that I actually paid.

A few days later, I get another debt collection notification and it was during the processing time where I decided to pay the call so I did not get any other consequences for it. The next day I receive an email that the case has been processed and completed. I sent email at least 3 times and received the same answer. They concluded a case that was initially addressed. But no, they just took the money without taking responsibility for the matter. Lousy service for handling things. Too bad they are on the phone through annoying customers because someone does not work to do their job properly !!