Just paid a debt collection claim, without remembe...

Just paid a debt collection claim, without remembering any hospital visit, and without the date of the hospital visit or department. Late claims are allegedly due to technical challenges. Mora rate and strong warnings, like I was a criminal! If this is really a company used by hospitals I will never go on any research again! Illness and age mean that one is not able to react quickly nor remember everything. So many older people forget something from time to time ... A phone call with a friendly reminder is enough for most people! The last thing one needs as the elderly or the sick is threats.