The woman that works at this shop is not knowledgable nor helpful. I went in to get invitations and decorations printed and without asking, she used the basic printer and started printing on my own cardstock (which I wanted to use). The prints came out dull, images not sharp at all, with a blue line through the center of each print. She didn't seem to understand the issue, other than the blue line. She "recalibrated" the machine and afterwards, said it still wasn't working correctly. I explained that I wanted the images to be sharp, nice, like a flyer. She then explained that would take a day to two for a quote and be much more expensive. Why the heck didn't you tell me this in the first place, before using up my cardstock and not offering to give me paper back? Very disappointed. She seemed quite clueless. Never going there again!
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called and talked to a gentleman who was rude from the start.. told him I needed to print a poster for an assignment at GCU and he put me on hold for about 5 minute then hung up. Went to office depot instead. This company is just a waste of time.
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About Impact Printing
Impact Printing is an independent, locally owned print shop based in Central Phoenix, Arizona, that has been operating for over 34 years. The business provides full-service sheet-fed offset printing along with digital printing, copies, and color printing services. It also offers bindery and finishing work, and produces items such as business cards, flyers, brochures, and business forms. The company serves individual consumers, designers, and businesses, and accepts customer files via WeTransfer.
- Website
- impactps.com
- [email protected]
- Categories
- Printing
