iLost Reviews

Wonderful the app !!!
I lost my wallet one night on a bus in Amsterdam, I had all my documents there (Wallet, money, cards, cell phone, etc).
I was very sorry, but I mentioned this magical app, and a good person found my bag that night and posted a photo in the app.
I sent them a message and they asked me to verify that it was inside the bag to guarantee that it is mine and magic, they gave me a code, I went to the local iLost and they handed me my bag !!!!! I couldn't believe it, THANK YOU !!!!!

Ilost is a great service for recovering lost items. Clear, transparent and very accessible. Thanks for finding my stuff

Found my backpack the next day. Was already on ilost. The same day reported back that it was my property. For the honest finder, thank you for delivering. Super happy with it. Don't be express in it. Thank you

iLost did everything nicely. Quickly found, fast contact. Everything cool. Also nice that they didn't ask any questions about that huge vibrator!

Photograph of lost object was on the site within hours. Worked perfectly.

I have lost a scarf in and from the Qbuzz buses. The iLost website worked perfectly to find my scarf. There has been some confusion about the color of the scarf. The photo, apparently taken with full light, gave an orange-like color. But in the Qbuzz service room, where there was relatively little light, the scarf gave a rust-brown color. Fortunately everything went well. And I am very happy that I have my scarf back, thanks to your service and all the effort that the employees have taken to help me.

I thought the system was very good and fast I am very grateful to the gvb, got all my stuff back

I really appreciate the service provided by HTM. I have received my goods in a very short period in a good condition. Thanks to HTM

On the photo I immediately recognized my daughter's bunch of keys. I responded immediately and received an answer almost immediately, even though they say they respond within 3 working days. I was able to pick them up the same day! My daughter happy, I happy! Good service!

Forgot phone on the bus and found my new iPhone five days later !!

Class!

Was forgotten / lost my vest.

Everything neatly arranged.

And back again.

Top!

Found an item via iLost for the second time. Great service!

Lost my vest in Efteling. Checked the found objects every day on the Efteling website. A week after my visit to Efteling, my lost item with photo was on the site. My vest could be picked up via a code in the email. Really a great system! Compliments for Efteling (and iLost).

Fast, efficient, clear information and direct communication, all great!

We came to Netherlands few months back and settling down. Whenever my kid lost his bag, we are in confusion about how to handle the situation. But professional approach from Connexxions really great to get back his bag. Thanks a lot for your support to get back the bag within a day.

iLost is the greatest service I've ever found in a foreign country. My daughter lost her wallet with the bank card and some money inside and we found right next day a picture with it on the iLost site. We had to prove it's our wallet and next day we were invited to chose a day for pick it up. There we found a nice guy who spoke a very good English and brought us our lost item.

Unclear, English Very annoying, just not a nice system

Excellent experience, clear and easy with good communication.
Above expectations!

Fantastic! ! It is a unique system! ! Many times thanks! !

Great service, something on the pricey side, but it was (quickly) arranged!

Very handy and user-friendly! Super nice to find my lost public transport. The shipping costs (for such a small and light OV card) are relatively high, but I take that for granted.

Super experience - found my lost bag and returned it. I am very happy!

I had my forgotten backpack back within 4 days for 15.00 delivery costs.
Thank you!!

After a hectic day I forgot my book on the tram, two days later it was online and two days later it was back home. Top service!
My book was undamaged and even the bookmark was still in place.
Thanks!

After two days an email asking how we found the service from iLost, but more than a week later no delivery, paid, no message nothing ... :( superslecht!

The arriva and ilost team are super friendly, at all times they helped me in the process of finding my phone and when we finally found it, they gave it to me very quickly, I am very grateful to them and now I can be calm every time I go up to the train, I know they are taking care of us at all times. They are a success .....

Thank you so much for returning the bag to us. The only thing behind the bag had to go far.

Dear ilost employees
It is fine for me as an Internet user.
But for my mother who no longer does digital actions (but otherwise arranges everything herself) it is a pity that there is no possibility to contact us by phone.

I find ILost very active and helpfull in the way they work. Thank you.
France de Ramecourt

A very good initiative that works quickly and accurately

Ov lost at Amsterdam central. Found by gvb employee and thanks to i lost back in my possession. Only minus point is that the collection point is near Amstel.

I forgot my earplugs on the bus and through this site I got them again and it was very simple and easy and safer so I am very grateful to you guys.

Found and returned my property very fast and intact

good system, I had lost my backpack quickly, son very happy.

Very good. The person who picked up my item is also very nice. Appreciate!

Clear, sustainable, goal-oriented, decisive,
The 4 D

It is a shame that the RET did not want to take action by noticing the driver. I was even answered unfriendly. Nothing but praise for iLost.

Much too expensive 15 euro shipping costs and I lost my debit card on Friday and only get it back on Friday a week later ... so no chance to pin money for groceries all that time

Until today the backpack has not been returned, We have seen our backpack reported that it belongs to us. email left and telephone no. But until now nothing heard. This now 3 weeks later. So I think it's a bad service.

Fast and perfect handling.
Wil Derkse, Hamburg

They helped me to found my Wallet, it was perfect with all my documents

I lost my wallet, and found it their after two days. This is very useful and it saved me a lot of time to get new id cards. I love it!

A toothbrush charger left in a hotel room is said to have cost more to return than a new toothbrush and charger
Van der Valk is losing a loyal long-term customer

Thank you so much
I love you all time

after looking several times on iLost yes there they were still found after 4 weeks what I was happy there was namely a key ring made by my daughter thanks iLost and of course also the honest finder

Great to be able to monitor in this way whether your lost item is justified. After 3 days my wallet was found :)

Very happy that I was directed to this site and was able to locate my missing article very quickly. I'm giving four stars as I was a little disappointed by the cost of postage to have my article returned - general post in NL is 6.50euros but iLost charged 16.50euros. An option for a standard/regular delivery OR a courier would be an appreciated option.

Glad I got my coat back. Good communication with Ilost. Smooth handling after my jacket was found.

I forgot my telephone in airplane, I call the airport and they told me to look at i-lost find my telephone en was returned. Can't tell you how happy I was to recover my telephone, my pictures, my telephone agenda. Thank you i-lost :-)

Lost bag, found online, quickly joined. In that respect, useful system. But why does it all have to be in English? The building is also difficult to find / badly indicated, and you end up somewhere at an anonymous push button in an empty office corridor.

Very satisfied with the way in which i proceeds and acts quickly and clearly

great service and quick response, thank you very much for finding and sending me my lost new jacket

After a few questions to find out if the item is actually mine, the item was shipped to me quickly and neatly.

Satisfied.

I lost my wallet on the bus, the next day it was online, and they called my study that they had found it. What a service, super nice!

Excellent, well-arranged with photos. Photo and description was quickly on the site. Good handling.

Great solution for all found items and it works really fantastic and super fast. I accidentally left my scarf, which was handmade from Australia by family, in the bus, luckily it was on the site and with a click and some filling in and payment for delivery I had my scarf back the next day!

Had my hat been lost, it took a while before it was placed on the iLost site but was able to pick it up without any difficulty. Glad that this exists and works in this way.

I was helped very quickly via the site and quickly had my bag back

The backpack was returned the next day. Very quick response.

What an experience! Leave my sleeve with laptop unsuspectingly behind in the city rail and that it could be found the same day. I was fully informed via iLost! Within 2 working days I received it at home. So grateful and very happy with iLost !!!

Wonderfull service! Thanks a lot, yesterday, my baggage came back at home with all the content. Congratulation iLost!

Had found my keys almost immediately in the photos. And there was also a quick response to my message! All went very professionally

Happy experience to find back my belongings. Quick reponse. And the people that found my belongings were very generous. They are no employees of ilost but the founder.

I am very happy with this service. This team acted in a fast manner to reach me and let me know that my mobile was found. The communication and service was very pleasant. Thank you!

Good evening, thank you for finding my jacket. You are definitely worth 5 stars. And you are a good company.

Greetings Ossama

Found my stuff three times through this service. E P I C

What a good way to get lost things back!
Fast service thanks.

I lost my bag on a Sunday and I found it on the iLost repository on Monday. Picked it up on Wednesday. The relief, and the speed of it, all thanks to iLost!

Super easy !! Very quickly went to my bag last Friday and found matched I could pick it up again on Wednesday

What a great site! Easy. The relief when it turns out that 'it' has been found! And then also shipped quickly.
I used the site for Eindhoven airport, apparently there are more.
All municipalities should work with this.

I found my Bose headphones through the iLost app and the process was super smooth :)

I am very happy with this service ... I got my bag back.

Very useful site and very friendly and helpful people over the phone helping me to retrieve my lost item! Thank you

I am very happy that my jacket has been found! What I thought was a shame is that I had indicated that I would pick up the jacket on the return journey. I had indicated that we would land at Eindhoven at 8:30 PM. I got a response from I lost that the desk was closed at 7:00 PM. So I chose the option to deliver for 15. We landed half an hour earlier, but the desk turned out to be still open at 8:30 PM and I could have saved that 15 ..... but also thank you very much for finding and keeping the jacket!

Very nice. Glasses were found, home quickly and not broken.

Difficult to contact cannot transfer to relevant locations

How nice that I found my phone. I'm super happy with it. Thanks for your attention.

Totally awesome! had lost my phone in walibi, and was able to pick it up the day after.

The principle works great, finding the address is not if you are not known. From now on I would do a route description incl. Map with location alongside the address.

Congratulations! I am excited about the service offered