IKEA Deutschland GmbH & Co KG Reviews

This is always an experience. Unfortunately, the food was not good this time.

Incredible waiting at all counters The staff looked no longer as happy as before

Large, bright IKEA with the usual fairly complete assortment - most of it always in stock. Restaurant and cafe complete the visit.

Abteilui kitchen right now there employee kitchen planning very rude .2 hours drinen and at the end no kitchen bought.

Great place to be on a saturday morning or afternoon. Not. Its totally crowded and you feel like a sardine with thousands of other sardines. Go early to this place. Normally you have to work during the week so people try to get their stuff there on saturday. to be there in the morning is recommended! And just try some hot dog ;)

Very confusing and even if you only need one thing you have to go through the whole store. You have to plan a lot of time for every purchase

You will find everything you need and you will come out satisfied and with full shopping bags.
This facility is currently undergoing renovation but still very good

It is an IKEA. A big one. Exactly what you expect. :)

Unfortunately I have a very negative purchase at IKEA-Brunnthal
experienced yesterday. It is clear to me that there are special circumstances in times of Corona, but denying access to a severely disabled person, in the words of the lady "I don't give a shit whether you are disabled" is already a strong piece. If that are the new manners, I think about visiting IKEA again.

It's the best - One stop solution for all your furniture and decoration requirements! I just love it! The instruction manuals are great. They are very easy to follow. And you get decent and quality products in varied ranges. So you can pick the ones that suit your budget and not worry about the quality.

Such a Misst.ich I bought 2 pillows and have paid 3, unfortunately, I saw the receipt too late. This is a scam by cashier. Such a close.

Lots of stuff "just not available. Need to order online." Yes, thank you...

HUGE - so it takes half a day! But very well divided - Ikea stop!

The telephone customer service unfortunately disappointed me very much!
After I finally managed to escape the electronic announcement, because it couldn't help me anymore, I should be "quickly connected" ... after 35 min. wait, unfortunately I had to give up!
Disappointing.

Carpark weird and hard to navigate but otherwise a good Ikea that isn't too crazy busy normally

As any Ikea. The restaurant is crazy and disorganised. Total disorder

Very large Ikea with enough space. Went there on Saturday afternoon. Sufficient parking spaces available. Had to look for a parking space for about 4 minutes. Unfortunately, only two freight lifts, which is why long lines form. You shouldn't be afraid of long lines in Ikea anyway. Also at the checkouts - as usual - very long lines.

Was excellent !!! So the hotdogs, the furniture was ok too.

Everything went great. Everything bought and loaded into the car. With the fixing straps purchased from Ikea, the journey went smoothly (with the trunk open)

Definitely avoid it at the weekend! Otherwise ok, but there are definitely too few staff, which helps ...

The service department's behaviour in Munich brunnthel division has left me thinking whether I will ever buy any product from IKEA.
No empathy.. Very arrogant behaviour.

Unfriendly staff at customer service.
Not to be compared with Salzburg. I hope we never have to go there again

Returns queue. We'd have to queue for over 1 hour on a Monday. Very badly organized.

Architecturally an imposing IKEA branch with enough parking spaces.
Unfortunately, during the rush hour, few staff are available to answer any questions you may have. I had a problem in the lamp department and a nice yellow guy said that he is not responsible for the lamps, but he calls someone. After 25 minutes there was still no specialist ...

Just a bad service. Simply impossible and unfriendly. Extremely dissatisfied.

Here you have an incredible amount of things from all over the world for expensive money.

You can't expect more from Ikea than Ikea. But not less either.

A good place to shop, where most of your needs are found (Home Furniture)

For Mrs Anja and her colleague at the cash desk for exchanges, one star is even too many.
Waiting number screen was out of order. When asked where to queue I was yelled at loudly. When it was my turn to queue up again and wait with a baby.
I was ignored while Mrs. Anja and her colleague talked for several minutes and let me wait with a baby. I am very upset by such rude behavior and think it's a shame ...

What should I say to Ikea? This one is like everyone else.

Large, beautiful IKEA, is constantly renewed and redesigned. There are currently many copies of apartments and rooms on display. Staff is very helpful and friendly. Big nice IKEA restaurant. It can get quite crowded on Saturdays and evenings, but it is usually better during the week. Cash registers are usually sufficiently open, so queuing is usually relatively limited.

Nice cozy restaurant with a large selection. Otherwise, a gigantic offer for the household

Huge parking lots around and under the market. Clear "Ikea standard" structure of the market makes shopping easier.

Very large Ikea, lots of parking
Otherwise like every other Ikea too

Ikea is always top. You can always find something. And if it's just the candle ... mostly friendly staff. Enough parking. Cheap food.

Ikea - staff extremely friendly despite the bridging day!

Super..humid ... very family friendly. Good goods with good price

Eternal waiting at the box office. I think 30 minutes is just too long ... because one spoiled the shopping. ,

Super advice friendly and customer-oriented. Easy to reach from Munich via the motorway.

In Ikea there is always something to buy. Very nice and friendly people .

Ikea has improved a lot in recent years, and now there are higher quality things than before. And above all, very beautiful plants!

Service 0
Advice 0
Friendliness 0
Quality 0

Conclusion: never again!

The price performance ratio is good
Exchange or return is actually no problem you just need some time when busy is
The setup works with some skill

Restaurant okay. One always finds the desired product

All in all, ok. Staff is friendly and helpful, not intrusive at all. Clearly structured. Whining at a high level. The processes at the cash registers are very slow. Parking is good and adequate.
You have to like the style of the furniture.

It was not very crowded on the weekend during this corona crisis. The lines and crowd was well maintained. No waiting time for billing

Employees are always friendly even with large crowds!

Partially crowded and far too few parking spaces for vans. Parking with van hardly possible, since the normal parking spaces are provided with height limitation.

You can buy everything about furniture and there are also many designs for rooms.

On the weekend but always very busy! Better come by during the week.

!!! NO DELIVERY !!! NO CLAIM MANAGEMENT !!! ABSOLUTE DISAPPOINTMENT !!!

As a longtime Ikea customer, IKEA has died for me since today. Pax should be delivered on the 13th. Nothing came. Nobody called. The service hotline is a fake anyway. 2 days vacation, my wife and I invested in vain. We wanted to build. On the 14th the call of a weak German speaking person. I now also demanded the construction of the Pax and the reimbursement. On 15.10. a call to another person, again only broken German - no takeover, no apology, no solution proposed, no nothing! On the contrary, I still have to send my bank details as I cancel.