Huntington honda Reviews

It Had Very Good Cars My Uncle Tried To Buy A CRV HONDA SUV 2019 But The Deals Were Unfair For A Deal SO.

I had visited Hunting Honda after calling and confirming they had the vehicle I wanted on site.

After visiting several dealerships, I came back to Huntington Honda.

My son and I brought a friend who is in the car business, he checked everything out - No gimmicks here. They are honest and trustworthy.

They had the vehicle, the price agreed upon was the price. Easy breezy transaction.

We were in and out in a few hours, I even got to drive the car home.

I would DEFINITELY recommend them. And I will visit them again for any future car needs.

J. Longa
Little Neck, NY

Me and my family purchased 3 cars from Huntington Honda never had a bad experience until we recently went back to get a new vehicle because our car lease is coming up. I hope this 1 single star doesn't affect our sales man "Lenny Anglin" More

HORRIBLE CUSTOMER SERVICE...VERY UNPROFESSIONAL...DURING THESE CRISIS SHOULD BE COURTEOUS TRYING TO REACH THEIR FINANCE DEPARTMENT FOR PAST 2 DAYS AND NO COURTESY CALL BACK...YOU SHOULD BE GUYS OUT OF BUSINESS...HORRIBLE DON'T BUY FROM THIS DEALER....F+++++++

Great service dept. Fast friendly and problem free.

Fast and efficient service. Polite and friendly staff.

I would like to share my experience with Alisa Ramnadan of Huntington Honda. I had an expiring Honda lease and needed to lease a new Honda. Alisa made the experience extremely pleasant. I really did not want to have to get a new car during Covid-19 and go into a dealer showroom but Alisa exceeded the demands I requested for our safety. She also made the lease return process easy and the purchase process pleasant. I would highly recommend Alisa as she will exceed your expectations. I would also like to wish success to Alisa in any and all of her pursuits in the future.

Everyone was friendly and nice and explained everything. Great place, great service.

AK and his team were awesome. Great people to deal with.

As always, my service advisor John was awesome. He made recommendations based on what I told him and my previous service. I was out before his predicted time. Thank you John!

We were not able to receive our deposit back as promised by our salesman. The company is making it very difficult. They made us wait for almost an hour before anyone even came to help us.
We will try again tomorrow.

They finally came through with the deposit, but it was a chore.

Huntington Honda did great work however their representative didn t mention any pricing when calling me to advise of the services needed. They then proceeded to hand me a $1800+ bill for an hour worth of work. Crooks!

Everyone at Huntington Honda West was a complete pleasure to work with. Arthur listened to my needs/wants for a car. He was able to find a car that was perfect for me and within my budget! At no point did I feel pressured to make a purchase. June was fantastic when dealing with my interest rate. He was able to get me the lowest rate possible (lower than I could've imagined). Vinny thoroughly examined my car prior to allowing me to drive off the lot. He ensured my car was clean and that all necessary documents/license plates were installed properly. Everyone at Huntington Honda West was very friendly and welcoming. They were focused on my needs as a customer without being pushy to just make a sale.
I will highly recommend Huntington Honda West to anyone buying a car.

Service Advisor Victoria Lopez ensured my vehicle would be ready within an hour. Well to my surprise, it was the quickest and most painless wait. It took about a half hour and I couldn't have been more elated.

I had one of the best experiences of my life when I went to Huntington Honda to buy a new Honda Accord. Everyone there is excellent, but special thanks to Hassan Zayed. He is one of the best salesperson I have ever met in my life. He went out of way to help us return our old car and drive new car back to home.
Thank you once again Zayed.

Baljinder Sharma

Outstanding experience with Huntington Honda; when purchasing / leasing a car I don t want to spend countless hours going back and forth negotiating numbers - Huntington Honda Gave me a number that was $45 a month less than two competitors. I told them what I wanted and needed and they got me into an Odyssey at a very reasonable price.

This was also all done over the phone. Most dealerships won t discuss numbers until you walk through the showroom doors.

This is the second vehicle that we ve gotten in the last six months from Huntington Honda. I would highly recommend them to anyone interested in a new car.

Always friendly and helpful. When I come to here, feel like at home

Fast service and the people who took care of me were very nice

Basic oil change, tire rotation and inspection. I used the night drop and car was ready before mid day.

Brought my vehicle to this dealership. The vehicle has continuous electrical issues 2016 Honda Civic. These issues were intermittent, and of course when taking it to Huntington Honda they were quick to blame aftermarket parts on the vehicle and charged me $150.00 diagnostic fee and was told by the head forman bring it back after removing parts I won't charge you another fee. Finally removed dash cams on the vehicle front and back hoping maybe this could be the issue, brought the vehicle back. No Re- diagnostic was done or documented on any paper work. Only issues that was fixed was a AC Condensor which had an open campaign recall and simply written remote start works.

Drove the vehicle for about 2 days my ACC Adaptive Cruise Control stopped working. Contacted the dealership and explained the issues and was told there will be another diagnostic fee if problem is not covered under the extended warranty which I have from Honda. My point here is they are quick to take the money and don't have any regards for any customer satisfaction.

I brought the car in with an operable Adaptive Cruise Control and left with it inoperable and was told another diagnostic will be applied. I asked to speak with the GM of the location and yet am I to receive a phone call from GM of Huntington. This vehicle was also purchased at this location. Just very poor customer service. Looking for any excuse to charge a customer.

I usually don't leave negative reviews for any business or corporation, However I couldn't over look this negative experience.

Your service department is the best. Friendly and caring. Always looking out for customers problems and fixing them. John is A1 in my book.
Now for the big problem. This has nothing to do with service department. I was sold a car with a big fat lie attached. The salesman and the car sticker said MPG of 47 city and highway. That was one of the main reasons for buying the Hybrid. Truth is most MPG I am getting is 31-34. That is completely against my buying this car. It cost me more to buy a Hybrid but I don t get the benefit of a Hybrid. I already spoke to HONDA customer service and was given the old run around. This car is my 4th from this dealership and probably my last. I will also post this on Facebook and inform all my friends about this little/large problem.

I just had my 2019 CR-V serviced at Huntington Honda and I would like to take this opportunity to say thanks to all the service department staffs, especially Jessica who is so pleasant and so helpful. Her wonderful services is very appreciated!

Updated On: 7/19/2013
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Yes I've got all my money back including taxes. Thanks a lot to Andy Kitzen for prompt response and taking care of this case on a priority basis. It's always better late than never!

Thanks again!

Original Post: 7/12/2013 12:02:06 AM
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Recently I ve purchased a pre-owned Honda certified used car (Civic 2010) and I had really a bad experience with Huntington Honda. After a 2.5 months of wait I've decided to write a review:

I went to Huntington Honda West. I took a print out of their online price and finalized the car. The sales man explained me the price break up and tax calculation in his hand written sales order, I signed the order and he took it the manager for final paper work and financing. After finishing paper work the manager called me to his desk and suddenly started showing up how much installment I ve to pay for an Extended Warranty . He described the thing as if the EMI includes the cost of car as well as extra warranty and the delta is very nominal (Actually the EMI amount of the car and yearly charge for that Extended Warranty was almost same around $259 and so he played the tricks to sell the extra warranty).

When I realized the Extended Warranty was costing me extra $1395, I decided to cancel it and submitted the cancellation form the very NEXT DAY of the purchase. He said it ll be cancelled within 4-6 weeks. But still I found there was some DISCREPANCY of $295 in the Final financed amount and the price in the sales order which the sales man provided me initially. He was trying to convince me that it s some tax thing and finally told me that it s because of Theft protection device in the car and that can t be removed or cancelled. When I asked why didn't he tell me before ... he said SORRY !!! This is even NOT the END of the STORY.

I used to follow up over phone regarding extended warranty cancellation status and every time they asked me to wait for 4 to 6 weeks. After 6 weeks when I visited the branch in person, after a long wait the sales man talked to me and informed that they DIDN'T RECEIVE ANY CANCELLATION FORM because that manager already left the company (even though I submitted the cancellation form in front of the sales man and talked to him several times over phone regarding the cancellation status)!! That day I resubmitted the cancellation form and it s been total 2.5 months and still waiting for that money back!

Another horrified thing I discovered on that day. That another $295 discrepancy was actually an extra After Sell fee (but they never mentioned about it and it s not there in their website) and the manger never showed me that computerized final sales order and I didn't even signed that form. I realized it when on my request the sales man gave me that copy.

So please be extremely careful about these people, their tricks and hidden costs if you decide to buy a car from them. Also be informed that these kind of warranties can only be cancelled through the dealer, NOT by calling the insurance company!!!

Now Hoping that I ll get back at least $1395 if not another $295 of After Sell hidden fee.

I have been a customer of Huntington Honda for over 10 years, and they have always taken excellent care not only of my vehicle but also of me. The staff is always courteous, friendly, helpful, and honest. In particular, I was just there on February 2nd and then again on February 16th - getting my wife's car and then mine. I feel completely safe coming here, and I know that my family's vehicles are always in good hands. The staff's respect and genuine concern mean a lot to me, go a long way, and will keep me loyal to them as a customer. Thank you very much, Huntington Honda!

John Dumankaya and Julio Martinez could not have been more professional. The two listened to ALL of our needs as a young family. If you are at all considering a Honda for your next family vehicle, do not hesitate to visit this dynamic duo for a chance to provide your family with the vehicle you deserve!

These people will not stop contacting me no matter how many times I tell them they have the wrong number. (I ve been getting on and off calls for upwards 3+ years ?) Jennifer, whomever you are, you lucked out from having to talk to this bag of bricks company.

Poor customer service will probably not return here to have my car serviced. Went to have the oil changed in the car and get a new inspection. Waited over an hour before I inquired as to the timing of when it would be done. I was then told that they were having a problem with the inspection machine and that it would be another 15 to 20 minutes. Why I was not told this when I checked in, I don't know. It took a 1 1/2 hours and then I had to wait on line behind 4 other people to check out. This is not the first time I have experienced poor service at this dealership. I will go out of my way to a different dealership if it means better customer service.

Huntington Honda has changed their practices on pricing over the past year. Last year I bought a certified pre owned Honda CRV and was able to purchase for the online price published on the website. This year I took my father to this dealership thinking they are an honest place to purchase a certified pre owned Odyssey but I found out when I got there that they add 2000 dollars to the online price now. The salesperson was also very rude. If you want the price that is listed on the website then you can no longer go to Huntington Honda.

Everything great, no wait for my appointment. Finished a bit early. Nice not to have to spend the day or be without a car.

Very good dealer and service. Wouldn't take my car anywhere else!!

I bought four tires there within four days found out one was defected,very disappointed.

An amazing dealership with amazing people! So happy with our new CR-V. Big thanks to Steve for helping us out.

My experience was lovely. My question is are any of Honda cars going to be on sale for: Black Friday?

Jessica was polite, efficient and was able to get me in out out quickly. One drawback was actually getting in to service area. There were 6 cars backed up and I ended up waiting for 10 mins before someone approached me. Otherwise everything was good

If you are looking for a car ask for Angel Falcon, he is professional and his customer service is impeccable. I cannot thank the manager Eric enough for having quality sales guys on the floor making sure customers are treated with great service. Angel didn't look at me as a sale. He took time with me and was there to answer all my questions and concerns. I will definitely be a customer again in the future.

I have been going to huntington honda for many years to purchase or lease my vehicle and I only go to Huntington Honda for any service for my car. They are reliable, very nice and very helpful.

Typical car dealership, customer service is lacking and their rates are very expensive. Gone are the days when the customer
is appreciated for their loyalty and treated with respect.

Pretty nice dealership, welcoming and professional. Got a decent deal out of them, and I may come back in the future

I had the best car buying experience so far with my Honda Pilot with John.

Came in with my mother and did business with Anthony and he was great!

I had a great experience at Huntington Honda with the salesman Bilal Sheikh. This is my first Honda and Bilal gave me reasonable price for Honda accord touring. The process was fast and easy. I am totally satisfied with my experience of buying my Honda Accord because of Bilal, as well as the quality of the vehicle. Keep up the great work Huntington Honda!

one of the worst deslership... dont give them deposit on a car until they give u the car coz if u do then u will keep calling for delivery and no o e will respond...

Generally very pleased with service at Huntington Honda but very disappointed this time. Had just had car in for 30k service and soon after noticed issue with brakes. Took it back and said it needed pads and rotors all around - why wasn t it identified at previous appt!? Then was given a quote for the job and approved it but it turned out double as they said that was price per set of brakes! Never indicated total estimated price! Then when they called to say it was done they told me they gave the keys to another customer and needed to track them down and asked if we had another set!! Bad to worse this time!

Friendly, accurate service. Always thoughtful to advise beneficial services without pushing. Much appreciated.

AK is a great salesman.always good to deal with..would definitely recommend

Just bought my second car from Huntington Honda. I bought a Civic Si fall 2019 and I liked it so much I bought a Civic Type R just now. The process is quick and easy, all the staff are super nice and helpful. If you want to buy a car ask for John D in sales, nicest guy around and always helps me get the best deal I can, he even called geico to setup insurance for me. I m a loyal Huntington Honda customer even though I live closer to a different Honda dealership

I had an amazing experience with everyone in Huntington honda went far & beyond to get me in a new civic coupe within 2days during this pandemic. Very grateful everything went smoothly all thanks to Glenn,Marvin & Georgia that did all the work for me

Marlin was excellent he is a great salesman his is very nice to his customer I ave no regret at all coming there on I will recommend any one come there an buy a car thank u very much marlin keep up the good work

Worse service department , please buy your car from other dealership, they will promise you something and will deliver you with pathetic 3rd class service

Andrew was very helpful throughout the process. Very happy with our car!

I have been going to this dealership for over 14 years. In the last 2 years this dealership's service department has deteriorated. Starting with their customer service team. 3 years ago I would have rated 5 stars all day every day. smh

The staff of Huntigton Honda is amazing and the service is always professional

Great place to bring your Honda vehicles to get it maintained, they are very knowledgeable and friendly

Michael was very attentive and service was performed within stated timeframe.

Had a issue with a sales person my previous trip and was reassigned to Anthony and John D. They both were incredible and really turned my purchase around

Went with my mother to explore our options wanted to see what we could do .The sales people were really pushy. As we were leaving they got more aggresive thats when my mother finally gave in, they ran her credit and the sales person we were talking to laughed in our faces . So called professionals im very disgusted in the way they handle business.

Great experience with Carlos. Made the process quick and easy. Was able to explain all the features without having to check or look anything up. He really knows the cars well. Ask for Carlos. Happy with our new crv purchase.

Salesman Jason Li did his best to bring me out of a tough situation with my trade-in vehicle. During our conversation, he maintained much patience and willingness to accommodate as we negotiated back and forth trying to reach the best deal. I know it wasn t easy for him, so I m very grateful for the favorable outcome he achieved for us. He also made sure not to rush the sale and carefully took time to explain all the important details on the contract. Overall, I was certainly pleased with Huntington Honda s service and their desire to satisfy the customer s needs. Special thanks to Barry Weckstein for taking me under his wing and also to John Sinclair for his extensive efforts and honest advice for my situation.

Kelly was very helpful and kind, would definitely return here.

First time had to use service and they were outstanding. Brought my pilot in for recalls at 7 am could have waited they did it so fast. They called me about hour and half later that it was all done. Very efficiently run process for check in and check out.

My car was promised by 2pm and I was also told I would receive a call. By 330 I realized I had never received a call from the representative who took down my information. I arrived to pick up my car 2 min before closing and if I hadn t I would ve been without a car the rest of the weekend and had no car for Monday morning s commute to work. This isn t the first time this has happened. The Saturday before Christmas, the same representative, took in my car promised me a call. Unfortunately, I didn t realized until after they closed that they never called me about my car. Therefore I was stuck all Saturday, Sunday, Christmas Eve, and Christmas without a car only to find out it had been ready. I don t know what is so hard about notifying a customer when their car is ready.

Rich tony and glen are great. No hidden agendas. Very patient and no hassle as I tried to work out financing details on my car purchase

My husband went there with checkbook in hand ready to buy a $27,000 car for our daughter and was treated so rudely by Mohamed that we left the premises without making a purchase. We wanted to put more than 2/3 down on the vehicle and to finance the rest so we could begin to establish our daughter's credit, but my husband had a couple of general financing questions he wanted answered before we committed. Although the salesman was very courteous, each time he left to ask the finance dept. for the information we needed all he could tell my husband upon his return was that he had to put down a deposit to get answers to his financing questions. My husband made it clear for the third or fourth time that he had no intention of putting down a deposit and reading a ton of boilerplate contract language until his simple financing questions were answered and was ready to walk out. Only then did Mohamed (who was presumably from the finance department) finally deign to talk to my husband. He had a huge chip on his shoulder and was rude and arrogant from the get go. He kept talking over my husband because he just didn't want to listen to anything my husband had to say. He wanted to impress upon my husband how important and busy he was and how he has made thousands of deals like ours. He even insulted my husband and called him arrogant when my husband had the audacity to complain about his rude and arrogant behavior. We felt badly that the salesman lost a sale, but there was no way Huntington Honda was ever going to get a cent from us after Mohamed's incredibly rude behavior.

ZERO STARS SHOULD BE AN OPTION. I turned in my lease vehicle and purchased a new one and no one reported my returned lease to honda financial. I either have to pay or allow my credit to get ruined, hence I'm paying. In the middle of a pandemic with no work! No one calls back. No one helps. I go online to pretend to buy a new car and a live person calls me immediately. Promised to have someone get back to me. That was first week of April. I get back online and a chat representative answers only when its regarding a purchase. I look on google and there's an alleged new customer a week ago. So they working but only to people who making the mistake of giving them business. Anyone who promises to try and help tells me it's a pandemic to please be patient but as a new customer I pretended to be the other day, THEY PROMISED ME THE WORLD AND EVERYONE IS Miraculously AvAILABLE. According to Honda financial they need someone to call in and verify my vehicle has been grounded and that's sufficient for them to close it on my end and they will deal with the dealership when it returns to fully operational but they wont make time for it because they already got my money. THIS IS WRONG

5 stars to salesman Sam and Huntington Honda. Had a great experience with my boyfriend purchasing my 2020 Pilot. We did the numbers over the phone and were assigned a sales rep Sam who was a total sweetheart. Sam was doing 3 other deals at the same time but still gave us his full attention. He did our insurance and had everything ready for us paperwork wise. Even though our insurance kept screwing up he kept at it and finally had it right. We did the final paperwork and Sam went over the car expertly. We were coming from an extremely old car but he made sure to go over everything that would be new to us and setup our phones. I would definitely recommend anybody looking for a Honda go reach out to Sam at Huntington Honda. Thanks for such an incredible experience.

I've gone here a few times and I always leave satisfied. Sometimes people say not to go to dealerships for service, but frankly Huntington Honda has given me constantly better service than any mechanic I've ever been to. They aren't pushy and don't try to add on a ton of unnecessary work, their staff is friendly and their waiting room with the windows is comfortable. I also usually get out pretty fast compared to other mechanics.
When they were done with my car today I was surprised how smooth it drove, I bought my civic used and it was always a comfortable ride, but now it feels very light and it turns easier.

Love the service, customer service.....excellent she gets 4 stars she is service with a smile thank you

Absolutely horrible experience. We have been coming here for a year and service just continues to decline. The service desk employees are generally kind, but the actual service isn t wonderful.

We booked an appointment in advance and still took over 3 hours for an oil change after being told it should only take 1. We completely understand if there Are staffing issues due to COVID, but don t our right lie about turn around time.

We also asked some questions about water in the tail light and they said not to worry about it. They missed this during the initial $950 over all check to the car, it s careless and proves they truly don t take pride in doing a good job.

We will no longer be giving our business to this location anymore. Note to management, just be better. The world is already a mess now don t make it worse.

Service manager Michael have been very helpful with service request for 2018 odyssey

Andrew and Wentcys were great! Shuttle was friendly and efficient!

Great service, up front and straight forward. They have a dedicated, non pushy, family oriented team. I had many bad experience with other dealership but Huntington Honda by far is the best experience I had. I believe they will go extra miles if needed to. The only little disappointment is that they can't replicate the issue I experience in recent visit. Overall I would go back for servicing and new car too.

Great Customer service. Marlon was great. He was respectful, polite and patient. Something you want your sales professional to be.

Staff here does not know what they are doing. On the phone the rep told me I was being scheduled for a fluid flush but a drain and refill was performed on my car instead. Then they tried to cover it up by saying that it was the same thing. Never going to this location again.

Avoid this dealership at all costs! They are incompetent; rude and take no responsibility for their errors! There are plenty of other Honda dealers on Long Island so visit them and make your deal elsewhere. You'll be glad you didn't go to Huntington Honda.

Just got a new crv from John D. Easiest purchase of my
Life. Was out of there in 2 hours driving my new car .

Great service, fast, and professional. Great technicians, and fantastic team. The service counter ladies were awesome!

I enjoyed leading a car from Huntington Honda. Had a little trouble with the color of the car when I realized I didn t like the color I chose. The salesman was able to change it for me and the process went smoothly.

Excellent service and the people are great. Just missed the old days when you got the cars first oil change for free. Was a nice classy touch that made me feel special.

A+++++ service. Staff is super friendly and accomodating. Very trustworthy and honest. I travel over 30mins just to have them change my oil. They feel like family!

If I could give 0 stars, I would. The title of this review is Dr. Jeckyl and Mr. Hyde.
See, the first salesman took me for a 5 minute uninspiring drive In 2 different models and didn t even show me the model I really wanted. He was visibly frustrated by my indecisiveness. He didn t even bother giving me his card.
So, when I took a chance and came back, the owner came to me and was concerned about me wanting a different salesman so he claimed that he would put me with someone really trustworthy because he s old school and he believes the first rule of business is the customer is always right and the second rule is to go back to the first rule.
So, he set me up with John D. Who will from here on, be called, Mr. Hyde. He took my husband and I for a longer ride in the model I was interested in. He was very friendly... for now.

When I told him I needed to think about it, he coaxed me into staying. Obviously, he tried everything to sell me a car.
So, when I told him about my trade in, i misquoted the year of the car. I had bought my car in late 2016 but it was a 2017 model and I had mistakenly quoted it as a 2016.
So, he appraised it and told me they would buy it for $4k less than Another place had offered. Then he questioned me about other details of the car, like if I had Navi... which was insulting. I scoffed at that and told him I was not interested. Then, he said he would try to get me $2k more and like he did before making any decision, went up to that central desk to plot and scheme. He also pressured me into getting the color car they had in stock and threatened me that if I ordered a car, my down payment would be confiscated if I didn t end up taking the car. When I was about to walk out, he finally relented and told me he s give me $13k for my car because he didn t want to fuss about it anymore. I gave him a down payment of $1000 for the car they had in stock,
When I met with the financial guy, they remarked on my near perfect credit and then told me the best rate they could get was 4.1%.
This next part was very rushed and I did not argue or negotiate much because I was itching to get home after a very long day. The financial guy then rushed through packages and other things he said he would throw in as incentives, including door bumpers and splash guards. Then he quoted me a rather large monthly payment and made it sound good because he then took $10 off the monthly payment. I signed the papers and left.

Later that night, my brain kicked into gear. That monthly payment did not make any sense given the amount I put down. And, my car was not 2016! It was a 2017 and fully loaded and worth more than what I finally agreed to sell it for. I realized he HAD to have known that and he let me think he was doing me a favor. Moreover, the after sale accessories, service plans, and extended warranty were never flushed out, itemized , or explained. And! He never gave me my purchase receipt before I left. SO SHADY!!!

So, the next day, I returned requesting my money back. Dr. Jeckyl showed up today. He gave me the third degree and refused to give me my money back. Then the owner tried to tell me $1000 of aftersale accessories had been added to the car, so I was responsible for it. I retorted, oh, you mean the things you threw in? Then, they tried to tell me they found an interest rate of 2.65% through a credit union. I m not a member but he promised he d make me one! you can t make someone a member... of that we re possible, everyone would always do it. Then, I rehashed my story about how the salesman was dishonorable I m not sharing with me, my mistake about my trade in year and how they shoved all these packages at me without fully explaining the details. Then he went to go talk to his boss and stared, everyone has a boss, before offering me $50 less a month to keep the deal.
When I said No, they told me to go through the credit card company to dispute my down payment because they refused to return my down payment.

Worst experience EVER!

DO NOT BUY A CAR FROM HUNTINGTON HONDA!