Hudson Valley Hospice Reviews

I had an experience that fell short of expectations. The level of communication was inconsistent, leaving us feeling somewhat lost during a challenging time. It was difficult to navigate the process, and we often felt like we were on our own. The support we received didn’t quite meet our needs, which was frustrating. While some staff were compassionate, others seemed distracted and unresponsive. Overall, it could use significant improvement to provide the necessary guidance and care families deserve. 🌧️

The staff that came to our home in the Hudson Valley treated my mother like she was family and my brother and myself
love each and everyone of the them for everything they did for helping to comfort my mother during this difficult time. The nurses and aides not only treated my mother like family but they treated my brother, my wife and myself like family and made this very sad time comforting. They were professional , very knowledgeable but more important they made us feel like family.

Nurses, aids and doctors were very nice but their service was horrible. Every phone call was like pulling teeth. They set a schedule then failed to follow it quoting they had meetings. Why would you set a schedule when you know there s gonna be meetings. After she passed we had to wait 2 hours before anyone showed up. Then it took 4 days for them to come pick up their equipment so we had to sit there and stare at the bed she passed away in every day. It s just inconsiderate. They need to work on there scheduling skills. Very unhappy with them.

I have found the Hospice staff to be amazingly caring, helpful, comforting and knowledgeable. My thanks and appreciation to them all.

They were very helpful to my mother and our family. Thank you.

I never before realized how wonderful these hospice nurses and aides would be. They were so incredibly kind and caring to my dying husband. One of the nurses even sat by his bed, held his hand and sang softly (and beautifully) to him, It actually brought a little smile to his face. This Hospice group was always available to me. I once had to call them about midnight because my husband seemed agitated. A nurse was here within ten minutes, and suggested we up his medication a bit. It definitely helped and within a couple of minutes, he was sleeping peacefully. In addition to this wonderful medical care, all the Hospice workers were unbelievably kind and supportive to me. They sat with their arms around me while I cried, and offered many suggestions of help for my grief. They continued to call me for several weeks after my husband died to ask if they could help me in any way. This was the kindest, most helpful team of people I have ever known. I will be grateful to them all for as long as I live.

The entire staff of nurses, aides, and social workers during my father's end of life and their services after he passed away were a demonstration of the highest quality of genuine concern, compassion, and emotional support.

I cannot even believe how horrible this place was from the very beginning of my experience with them ~ from the intake nurse to the home aide to the horrendous social workers. NOBODY gave a damn AT ALL!!! It is pretty sad when hospice workers show no care, regard or compassion for you whatsoever, and that is exactly what I have experienced from the time my mother started receiving care until after she passed away (which was only about one month). I tried to go to their grief counseling and the social worker was cold, unfeeling and uncaring ~ not to mention that she FELL ASLEEP in our session over and over. How rude and unprofessional!!! I would highly recommend NOT using this place ~ I sure am sorry that I did!!!!!

They have been very kind and supportive . It s a tough job , very emotionally charged.

The caregivers and nurses here were beyond amazing during my mother s final days. We cannot thank them enough for all they did to keep my mom comfortable and our family calm, knowing she was being so well taken care of. Words don t do justice as to how amazing everyone was during such a tough time.