4 years ago
Good, but starting to tatter around the edges. Ba...
Good, but starting to tatter around the edges. Bar is getting dirty; food sensitivity is falling off. Had to send an item back that was cold, because no one appeared to be running food and when they did bring it out, they brought it all at once; salads, apps, and main course all piled up on the bar, some of which already "died" in the window. BTW, the item we sent back was returned to our bar top microwaved (now overcooked) and still cold, LOL.
Issues with food quality and proper pacing lies with the window person's calls off the ticket to each station. Never should the line fire a fish before the apps are on the table. Management should be all over food quality. The explanation given kind of felt like they were placing the burden of 86'ed food losses on the customer.
To all that work at the LSMO store: Sorry, but the truth needs to be told. I'm not asking for any compensation or free food, I only ask that management take a closer look at what's happening at this store.
We will back but will be on the lookout for gaps in the amour .