HOTEL THE METROPOLITAN NIKKO

HOTEL THE METROPOLITAN NIKKO Reviews

Reviews 1656
4.2
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Awesome

Rooms are smallish but very nice, facilities are g...

Rooms are smallish but very nice, facilities are good. Where this place needs to improve is in its food and service. An average buffet dinner is over 2200 rupees (US$50), dinner in the Japanese restaurant will set you back over $100 a head, and a 7/10 Indian meal will cost you $40. Not bad if you dine in the West, but exorbitant by local standards unless the fare is top notch, which it isn't. Also, the empty spa may be so because prices are 5x the cost compared with nice places outside.

Breakfast was poor. Overcooked eggs (multiple times) filter coffee served up claiming it's espresso, toaster only works one side, bacon like pieces of cold melted Tupperware ... fruit on offer was hard papaya, rockmelon, watermelon.

Not good enough.

Good rooms and a good breakfast spread. Only be ca...

Good rooms and a good breakfast spread. Only be careful about the room charges. If room rent above 7500, 28% tax and below that 18%. I had booked for 2 nights @around 14k+. While booking they do not give the breakup of room rents per day and only mention taxes extra. For 1 day i was charged 7600+ and 2nd day 6900+!!! I dont know why they do this. Only for this sleight of hand 3 stars rating.

Superb

Nice

Sarvan Safari - We have come here multiple times d...

Sarvan Safari - We have come here multiple times due to the ambience - not too noisy. Food is tasty and have a variety for Indian and Chinese dishes, the servers are respectful. The good thing is that the food is fresh, it takes time to serve since they don't have things already prepared. Toilets are clean with scope of further improvement.

Avrage

Good

Good

Great team work and outstanding training of employ...

Great team work and outstanding training of employees. Ultimately unmatchable, sales head Kakoli Banerjee is a great human being and a top class professional. You will not find iota of problem due to Kakoli.
God bless all, I really enjoyed full 8 days.

On arrival door staff didn't help with bags. They ...

On arrival door staff didn't help with bags. They were told off for that by their manager and then helped. At check in staff tried to up the price of the room and gave a flimsy excuse about the pricing rising since the booking. If you book a room at a price it's that price that you pay, not what they decide when you arrive! They then tried to give us a room different to what was booked with stained carpets and a cracked door as if someone had tried to force entry. Eventually they conceded that this wasn't the right room and put us in a proper one. Not what you need after a long flight.
The restaurant was really average for India where you can get some amazing food. Would not return.

good

Nice

Good

We liked our stay in this hotel very much even tho...

We liked our stay in this hotel very much even though we could not enjoy the spa and other facilities much. Liked the ambience very much. The restaurant was very good with nice buffet for both dinner and breakfast. Even Ala-carte dishes were very good. Friendly staff and service.

HOTEL THE METROPOLITAN NIKKO

HOTEL THE METROPOLITAN NIKKO

4.2