Beautiful place with very kind staff (Gianluca of ...
Beautiful place with very kind staff (Gianluca of the Reception on all)
Rooms always spotless and tidy
Eat great and plentiful
The relaxing spa and the very fun animation
Beautiful place with very kind staff (Gianluca of the Reception on all)
Rooms always spotless and tidy
Eat great and plentiful
The relaxing spa and the very fun animation
Beautiful place, really nice and elegant rooms, to talk about eating buffet ........ Above my expectations ......... Quality food, and abundant, have been 2 days of true relaxation and fun ...... To return as soon as possible.
Beautiful staff place all very available. A special praise for the wellness center to Mrs. Valeria and to all the staff. We had a great time surely we will return
Friendliness .. Serenity .. Great food .. Practically everything very nice .. Experience to be repeated.
I made a journey to the wellness center with the hot stone package to guarantee the exceptional kindness and professionalism of all the staff, really compliments immediately put us at ease ... What about the exceptional massage I received from the masseuse Roberta a wonderful person, I did not receive only a massage but it was a real sensory journey that touched my soul, thank you and how wonderful it is to know a person who does his job with true love, I recommend a lot.
I stayed there a weekend with my wife and it was amazing. Excellent location, high-level Spa & wellness, staff courteous and helpful, the food excellent and plentiful buffet.
There are no words to describe the structure and the wonderful staff
2 STARS ARE TOO MANY!
Booked "Amore e Psiche" package on full board 26/27 May.
The weather was not clement, as in the whole peninsula, but we said to ourselves ... "What does it matter ... Unlimited SPA, massage and, according to what is said, you eat very well !!!" We will relax and definitely put on weight.
For relaxation there were no problems even if the SPA, apart from the friendly and affable staff, is from the third category.
The very large piacina has only 3 whirlpool stations, fortunately, given the period there were few guests and we were able to take advantage of the hydromassage, but.I don't dare to think that it can happen when the structure is full.
Another handicap to go from the pool to the Turkish bath and from this to the sauna (which worked very badly) you have to go out from the various rooms, put the towel over you, cross a cold corridor and enter the other areas.
Last but not least problem ..... breakfast, lunch and dinner from a "tourist trattoria" .... breakfast only croissants, 2 types of cakes (a chocolate tart and one with apples) the usual Yogurt (the same brand that sells LIDL), juices in the vending machine and, for the international breakfast, only scrambled eggs, sliced ham, which they proposed as a starter for lunch and la.cena.
Let's move on to lunch and dinner ... not even at the factory canteen but already like that.
Let's move on to the first ones .... at dinner: gnocchi with speck and peas or risotto with broad beans and raw ham, second: roast mackerel and pork loin.
Then we think ... tomorrow lunch will be better .... double disappointment!
Half sleeves with peas and speck, in the evening they were gnocchi .... and mushroom risotto.
Second course is the usual meatloaf with potatoes.
Better to stop here ..... not to repeat !!!
Lovely gardens and great band. Food and drinks nice. Nice roomy room. Comfortable beds.
Noisy, Shower poor. Basin blocked. Some staff very unhelpful. Some nice
Lovely place, great rooms if deluxe few problems with air conditioning and tv hard to find parking near the 'entrance of' hotel eat well difficulty only in the presence of Palermo, peasants and uncivilized occupy the sunbeds with towels before breakfast to find sellout all 'opening of the pool, then rely on food as if they had never seen taking exaggerated quantitative leaving fasting the rest of the guests, the sea is not very good and the lido is to dolphin beach c' is the Shuttle you leave and pick up again after three hours if you want to go back before or after you're screwed. For the rest everything ok to return I was at the spa lovely and relaxing place very qualified staff and head of the spa a very nice lady, very nice and prepared I highly recommend try it because it is a great experience
Beautiful facility but needs maintenance very chaotic and poorly organized wellness center
Beautiful .. Comodo. and excellent Spa .. Excellent price quality.
I've been there for weddings and conferences. Rooms very large and excellent cuisine.
As soon as I tried to book a stay for a weekend for 5 people .... I was not able to do it. Person behind the receiver, not inclined to listen .... he kept repeating "must consult the site" .... patience I book elsewhere
Great service. Competent staff, clean and welcoming premises.
Excellent structure
Also operators of the wellness center, in particular Roberta and Monica excellent
Very elegant place, very beautiful and well organized. The rooms always tidy clean .. abundant and fresh food ... the wellness center where you can really relax, made by a competent and helpful staff ... place that I advised I was there a week ... to come back absolutely. ..
Fantastic place, very good food, clean and beautiful room very comfortable. But above all in the wellness center, massages, a wellness program, it was necessary
It could be an amazing structure if it didn't sin in some things: not even a glass in the room to brush your teeth, a shower cap for two !! No soap
Nothing wake up even though we asked for it for 3 days
Garden furniture broken down and many are missing pieces, they are all broken
To come to your beautiful Sicily we had to register on safe Sicily but in the hotel no one has ever taken our temperature and on the first evening we found ourselves having dinner with about 250 people in the same room, a pit of people, many but many without mask: our guide had to intervene
Good and plentiful food
Negative judgment!
A beautiful weekend, elegant location, helpful and friendly staff, excellent cuisine, the fantastic Spa lacks nothing, to be redone surely
Cute, clean and welcoming, but I would set rules for the queue at the buffet as there are people crossing each other when it comes to reach. There must be a single point from where to start the line so as not to cross with others who come in front of you and you should also avoid infiltration of rude people who do not queue.
Too bad because the food is excellent and abundant.
Another thing I would avoid: late morning cleaning. At 9 o'clock there are still people cleaning and customers who go to breakfast must be careful of the wet floor.
Last tip: the staff should devote more time to the customers giving them exhaustive explanations for the functioning of the services offered already at the time of their entry into the hotel.
Wifi not working well. Nice elegant rooms. Bathroom and shower accessories (shampoo, soaps), insufficient. Comfortable bed. Ambience the elegant beautiful old Sicilian modernized beam. Good service and great service at the beauty center.
A huge, beautiful and unique structure. We stayed at this establishment 4 years ago, and we had a great time at the time. The rooms are spotless. The well-organized spa with wonderful collaborators. The restaurant More
I put a star because there is no - . I said everything.
A lot of noise. Exaggerated music every night. At the pool always loud disco music. Ideal for teenagers.
The structure is very respectable but the catering service is somewhat embarrassing, we have been instructed in the rules of the house, which is there! But to say that dinner is served from 20.00 to 22.00 when at 10.10 pm there are only leftovers from the buffet, why is it a buffet? A 4 stars! 21:30 is already carrying off what was left. The spa and wellness center is not operating at 100 to 100 to the 9 worst dinner breakfast seemed like grasshoppers in plastic cutlery and table linen dirt or paper were passed as towels, coffee, plastic cups, while a group of administrative staff served and revered as you would expect in a 4-star hotel, ask for explanations ..? They are the house rules! A ... sorry I am a technician of the hotel and business activities in Italy here maybe there is not the same classification for the excused categories if I allowed myself good job, you have to do ....
bad experience .. the menu was repetitive .. featured peppers, eggplants, baked potatoes .. and cheeses everywhere. I would like to give the chef a culinary encyclopedia .. but they would be wasted money .. because More
Very kind staff, especially waiters, bar staff and the Whoop team. These are really special: young, responsible, creative, engaging, respectful. Congratulations! Maybe someone from the reception could learn how to do. The delicious food. Pity the amount of flies. We are now in the middle of the countryside. Beautiful landscape. I liked it.
Bellisimo hotel in the middle of the route with all the comodidades.fabulous attention! !
Clean rooms, comfortable rooms, courteous staff, abundant and varied buffet, well cared for Spa followed by attentive and attentive staff.
Lovely spa services place to improve and even self service dinner
We were my girlfriend and I from Tuesday to Thursday, we were enthusiastic about great service, a nice welcome explaining everything from breakfast to the bus that takes you to the beach,
From breakfast to dinner a delicious and plentiful buffet (let's drop a veil on the usual ones that pounce on the buffet like hyenas on a carcass)
Also superb is the spa where we mingled with a massage based on essential citrus-based oils (the girl who did the massage also gave me a vegeta style XD dragonball hairstyle). The spa is huge and with a very large very relaxing pool, I recommend the hydro-massage bed.
I would definitely recommend it to young couples or families who want to spend days in comfort and relaxation
Excellent structure, I found a great welcome .. clean rooms .. fabulous entertainment .. and the food 10+
I did not have time to book a wellness program as the receptionist was not at all available to explain the more information I requested. !!!
"Kindness leaves something to be desired"
Beautiful facility with plenty of space and a beautiful pool. Too bad they don't have a first aid kit, I got hurt and they brought me the ice from the bar.
Recommended and highly recommended! The staff is very friendly, the hotel is aesthetically beautiful, not to mention the Wellness Center ... fabulous !!!
There was no wifi in the rooms but the staff was nice. The Spa was not as advertised
Second, I paid a lot compared to the reserved services
Not 4 but 10 stars to the availability, courtesy and kindness of the whole staff of Baglio Basile. Lovely structure immersed in greenery so much relaxation and fun. What else to say ...... experience to recommend and of course to refarea
Really rubbish. I was well done by the photos. Tiny rooms, an aircon that works once on 2 and a magnificent view of the parking lot. a pool at the other end of the hotel. It's like being in a campsite. A so-called parking lot where all cars are parked as quiches. The hotel is really badly placed. Honestly, there is much better than the so-called 4-star hotel. In short to escape if you want to rest in a beautiful setting. Here you will only have the interior of the hotel which will make you think that it is good. The architect must have been really drunk the day he drew the plan. To flee
Excellent location for vacation with children, good clean rooms good food.
I'm going home today .. I gave 3 stars because in my opinion the dinner on 31st was very scarce x the rest of the days it was more or less well .... I found Whoop excellent animation the guys Alberto Nancy Martina Antonella and Luca always friendly and never a hint of tiredness available (I would return only for them) so 5 stars xl animation and 5 stars for cleaning ... Bar staff alas 2 women 1 more rude than the other I'm sorry to have to say it but if it were for them I would not put more foot !!! cmq a new and very beautiful structure and I repeat as above clean !!!
Very nice the only flaw is missing the drawers in the room
Great week ... child-friendly village ever-present animation very helpful and nice ... I recommend it to everyone !!!!
beautiful you eat very well the very kind waiters the only flaw the animation
Structure fantastic, huge and well-maintained, beautiful rooms, spacious and comfortable, beautiful SPA cn a large swimming pool, friendly and professional staff, the only flaw cibo..Mediocri the first and second.
Very overcrowded resort like place with almost only Italian guests, also personnel with no proficiency of the English language.
Structure built in a historic beam near Mazara del Vallo. The location is truly remarkable and the rooms I have been able to visit are well kept and clean. The staff is helpful and courteous. In the wellness center that I was able to visit there is a beautiful swimming pool in good condition. The only drawback is that both the sauna and the Turkish bath are located in different environments from the pool and it is a bit uncomfortable. The dinner I was able to eat was of medium quality, better breakfast. Another cute little thing is that the tables are 8 and therefore eaten with other perfect unknown guests
A pleasant discovery ...
Melted by the stress of everyday life ... excellent spa and friendly and nice staff ... excellent cleaning and care of the environments. Pleasantly satisfied.
Date of experience: October 2019
For relaxation it is a great place. The food is also of good quality and the staff very kind.
Pleasant place well structured. Carefully prepared food. Clean rooms. Good organization. Suitable for families
Excellent animation, comfortable apartment, choice is quality for good refreshment, excellent Spa ... from Cuneo's friends.
Bell "hotel too isolated too tax in the delivery of the rooms very poor animation the green badly cared for; it is not true that they give you WiFi, it does not exist. Discreet the kitchen .....
Beautiful hotel with many functional attractions for adults and children. Friendly and welcoming staff.
All excellent from animation to. To eat and to the spa a thank you to all
One night stay in full board and spa entrance. A very beautiful and fascinating structure surrounded by greenery, very accurate both inside and out. The rooms are large, modern and well furnished. They are equipped with every comfort. In my case, lunch, dinner and breakfast were buffet style and even in this case I am very satisfied with both the kitchen, the variety of choice and the service offered. The hotel staff very friendly and helpful from booking. Regarding the spa, the heated indoor pool is noteworthy .. Wide and in spite of the average turnout we were very well. Sauna and Turkish bath are two noteworthy services too. In general, everything was very satisfying, clean and comfortable. I hope to return as soon as possible
Great everything except the kitchen incompetent cooks and bad food the rest is a fairy tale especially the wellness center
I've been there thanks to a school internship ... It's a fantastic place ... Very good services ... it also deserves the 5 stars
Really beautiful and elegant. Excellent breakfast and dinner served in beautiful rooms. The rooms are beautiful and comfortable. Only note: why so much stinginess on soaps and bubble baths?