Hotel Arts Review

Friendly staff, comfortable room, great service! What more can you ask for?!

Great price and location. Rooms can use a little bit of touchups, but was a great sleep.

Seems a little like a college dorm experience, with much better food.

It is a stylish hotel in the city center, clean facilities and not expensive

Great central location, friendly staff, and overall good value. Room is a bit old and could use some updating.

Hotel art was fantastic easy access fron hwy 2. Room was fantastic, overnight parking price was great, staffordable were helpful and most of all no hidden cost when I checked out.

Staying in their "luxury suite", made a pool reservation one week in advance to celebrate a special occasion. Upon arrival for our reservation we were told we would need to wait 1.5 hours for our spot. No apology or attempt to accommodate from the staff. Very clear why this is a 3-star property, could possibly be a 2-star.

Very nice accommodations, no-nonsense check-in, pleasant, smallish, cozy lobby with view to the pool that plenty of people seemed to be enjoying, drinks in hand, the evening of our stay. I'd be happy to stay here again.

Valet was awesome even with my big ol truck, Sashay fillet was awesome, hope you bring the Queens back for another event!!!!

I attended a charity function at hotel arts. The facility was nice, the food was outstanding and the service was great.

I haven t stayed at the hotel, but spent the afternoon at the pool, and cannot say enough good things about my experience. Ordered one of the flatbreads, recommended by our server, and it was excellent. Very tasty! They have a great cocktail list and we enjoyed all of the drinks we ordered. As a non hotel guest, you pay a $20/person charge to use the pool, which is limited to 2.5 hours, but it s worth it. If you re looking for a fun way to spend a sunny afternoon in Calgary, definitely visit here!

Great service, beautiful space. Love the art and attention to detail.

The booking was for my anniversary and they upgraded us to a bigger room which was nice.

The rooms are comfortable and well equipped. Location, right downtown. Anything you want or need is a 5 minute walk.

I lovd the Row Bar's food and elegant environment and interior. The pool is Absloutly incradbale with heated floor.

Really great stay! Bed was super comfortable. The room was clean and modern! Very trendy hotel.
We had a beautiful view of downtown with a balcony which is an added bonus.
The front desk staff were accommodating and friendly. Even had a little mishap in the parking lot and they solved the issue right away :) overall amazing choice in hotel and will definitely stay again!

Hotel has a fantastic board room offerings. The staff at the desk and the sales staff are wonderful to deal with.

This was ReggaeFest's Riddim West - June 8th. Just picking up passes from my friend. One of the nicest hotels I've ever stayed at.

Bed is comfortable. No washcloth in the room. Bottle caps and garbage on the floor between bed and nightstand. Barn door on bathroom is frosted glass and doesn't stay closed, so good if no one else in the room with you. Quiet.

My husband and I recently stayed at the Hotel Arts in January. The staff were very friendly, the pool area was quite nice, and the restaurant and room service were excellent. We did however feel that the rooms were very small and the pillows were terribly uncomfortable (one tip we would highly suggest is bringing your own pillow if possible).

Hotel Arts hosted people during a recent event for the game 'Ingress'. Throughout the event, the hotel did a wonderful job to accomodate the event and attendees.

Had a luxury king room. It was a nice, clean room. Room was a bit smaller than I was expecting. Only issue was the heater was really loud and needed to stay on to avoid freezing due to it being really cold out. Would probably stay again.

We lost our credit card on a saturday and they still let us stay. We were very thankful after a stressful afternoon! Service was amazing the room was great, best sleep I've had in years! Restaurant was amazing. Great experience and we will be back.

Absolutely the best hotel in Calgary. Great service

Poor front desk service. Ironically the 'guest service manager' was particularly impolite and condesending. The bar and pool are open to non-guests, who, in our experience, were intoxicated, distruptive young people. The crowd of party goers seem to be a fixture in the hotel. Management seems to value the patronage of the bar crowd frequenting the hotel facilities above the guests. Management is young, inexperienced, condescending and indifferent to complaints about the noise and disruptions.
All in all not a place suited to take family.

Amazing hotel close to a lot of places, and clubs. Best price in town

My daughter's wedding was amazing. Brian and his teams with Lynn Fletcher Weddings made the event magical. Thank you for your care and magic.

Attended a work function here. From all accounts the staff were great and the buffet was much better than I expected. Would definitely recommend booking Hotel Arts for future events.

Nice little hotel in the beltline. Good for small events and conferences. Very good venue with great staff.

The good: The staff were helpful at check in and with dinner recommendations. The room was clean and quiet.
The bad: The washroom. The entire thing is glass and while you can't see through it, the outline of the person in the washroom is visible. No privacy whatsoever. Also the sink is in the bedroom, so you are brushing your teeth etc in front of whoever else is with you. I would stay here as a solo traveler but not with my partner.
The area seemed to be completely shut down, on a holiday Monday in a major city, we expected something to be open to see or do, but it was a ghost town. The pool area was packed with what appeared to be mostly locals so we weren't able to use the pool. We won't stay again.

Clean and modern hotel. Closest hotel to convention center

Great place. Beautiful rooms. Convenient location. Restaurants are a little too fancy for me

Recentlt attended a company Christmas function at this hotel. Did not experience the accommodation services offered but did experience the banquet provided to the large group of guests. The banquet room was very good but the food was something else. By the time our table of 8 got to the buffet the remaining food was cold and there was empty serving pans. There was no turkey or beef. Many people had to wait up to 15 minutes to receive the food items. The wine provided at each table was good. In closing, not a good choice for a company function.

I had my son wedding here very friendly staff good management.

This is one of the best places that I had the pleasure of staying at. Great people, they are so friendly and polit. The rooms are well ventilated and well lighted.

Great value for the clean, large room and modern downtown space. Parking available, restaurants on site (though no meals included).

Nice clean rooms, very reasonable rates for a downtown location.

Great pool area and came for a conference and wasn't dissatisfied with anything good job

My husband and I stayed in Hotel Arts during the weekend of June 17th and 18th and it was wonderful! The hotel is clean and beautiful; the staff are friendly and helpful; the beds are oh so comfortable and the shower was divine! We would like this opportunity to thank the front desk staff and the housekeeping staff for making this one of the best weekends in Canada. We will recommend this to all our friends and you will definitely see us again. Thank you! The Bosman s

Love this hotel!! 10/10 would come back. Super fancy and beautiful! The workers are super friendly and the hotel is close to the saddle dome 14 minute walk away. You should definitely check this hotel out!

Location is about less than 10 minutes walk from the downtown core. Staff is really helpful. They have a hall for events.

Great posh hotel. The amenities are nice and the front desk people were great.

The staff were super full helpful and welcoming. The room was simple but nice.

Cons - there was food crumbs left on the floor by the previous guest. We could also hear the people next us, at some points it felt like they were in the room with us.

The food is great and the atmosphere is excellent for a modern conference. It is a bit out of the way from transit but not enough to make it unaccessible. 1st and 13th Ave makes for a nice walk to the C-Train.

Overpriced! The walls are paper thin, you can hear people sneezing 3 rooms over. The outdoor pool is not heated. What use is an unheated pool in Alberta?! They don't even provide you with proper mugs.

Stayed here a few times and have had a great time. Rooms are beautiful and food is so good.

Wicked martini, rooms are spacious and updated to resemble a W Hotel vibe... so far so good!!

A very nice place with super friendly staff. The pool is a real gem. They also have a few bikes that are free for guests, which is an amazing way to explore the city.

The hotel tries to be upscale and nice but misses the mark on the fine details. Our bathroom had caked on grime on the door handle, light switch and the door itself was sticky. The staff person who checked us in was really rude but the staff outside of her were really great. The pool is nice but no one knows the rules for it, we heard 2 different rules from 4 different people which left us confused and disappointed. We made a reso for the pool and asked if we could eat and drink, they said yes but turns out the time we booked was closing time yet no one told us. So no clear communication. If the rooms are on sale I'd stay again but not full price. Have a meal at yellow door you won't regret it!

Nice hotel in a good location in downtown Calgary. Restaurant has a good menu and the bar is well stocked. The facilities are well maintained and comfortable.

Amazing hotel. I loved everything about it. Nice rooms, super comfortable bed/pillows, a pool, and two great restaurants.

The room we were in had a heater that was so loud when ever it kicked in every hour waking me. I barely slept all night.
The food was disappointing.. we got the five course meal with "premium" wine pairings. Three courses were fish (so all white wine) the first course was so salty it was almost painful, and it was fish in a gelatin. They had a warm carrot salad that barely had carrots and looked like slaw with bubbles on it.
On the plus side the desert was delicious.
Two of the wines were so terrible we could not bring ourselves to drink them, one actually tasted like it was soaked in dirty socks.
The waiter was actually awesome though, kept us laughing, apologized and after taking away two of the wines came back with a full portion of a really good glass of wine.
I suppose if I had not spent $300 on dinner for two, and $100 on parking (that I figured would be covered given staying at the hotel) and then cost of the hotel room where I wasn't even able to sleep it would have been okay of an experience. I would have had a cheaper and similar experience going to a cheap hotel with an awesome swimming pool and driving to a nice restaurant. I was trying my best to be positive but I don't think I will be returning unfortunately because I was so excited.

I was here for a seminar. The doorman was helpful in identifying where the seminar is held. Table staff were polite and prompt at the seminar.

Good location, just outside the busy part of downtown.

Brilliant experience. Top draw with a twist of different. Our room is beautiful and affordable. We excellent downtown location. Great staff and high security. The room has everything! Even a magnifying mirror and built in tv in the bathroom mirror.

Rooms are beautiful and comfortable. Location and service are excellent. The noise from the hallways and neighbouring rooms is distracting and woke us several times during the night. Overall we still enjoyed the hotel a d will return.

Really terrible place to stay. I don t really understand the other reviews. I arrive and can t get checked in because their system hasn t updated my reservation purchase yet. Then my room has pubic hair in the tub needing to be cleaned. I switch rooms. I request for a toothbrush- because the rooms don t have these stocked - it never gets sent to me. I asked for a room clean, it never gets done in the time I requested or was told it would be. The initial check in with the male felt like I was just annoying to have to check in. The whole experience was just awful honestly. And I don t leave reviews often.

What a great place! The hotel couldn't be more accommodating. I've stayed twice, both times as a guest of DIRTT, and both times I've been blown away by the service and hospitality. The rooms are comfortable and the wifi is reliable. I would recommend the Hotel Arts to anyone.

Generally very good but couldn't provide black tea cups for Keurig machine in room. Told I should order room service - and pay for it. Enjoyed being able to borrow a bike to explore town.

Great place in down town calgary to stay in an affordable price with a locker...Pool side restaurant is a fun place in the summer... In love with this hotel.Would've given a 5 star if provided microwave and a Fridge

An excellent hotel in Calgary. In the middle of downtown. Very glamourous, art everywere, clean.

You need to try the breakfast and brunch. Delicios.

Lack of maintenance. Looks nice.. But bed was lumpy, pillows flat, no hot water, shower faucet handle fell off, thermostat didn't work. Front desk staff wasn't very helpful.

Loved the location, decor, staff, value, service and super yummy breakfast

My favourite place to have a "staycation"! Excellent staff & restaurants!

Funky hotel within walking distance of all that you need to explore downtown. The pool area is wonderful, room service and staff great. My only small complaint this time around was the shower in our room, water pressure was a little slow but other than that, love this place!

Lovely hotel located in the "Beltline" with lots of food and shopping within walking distance of the hotel. Also a great place to host a large reception.