The hotel tries to be upscale and nice but misses ...

The hotel tries to be upscale and nice but misses the mark on the fine details. Our bathroom had caked on grime on the door handle, light switch and the door itself was sticky. The staff person who checked us in was really rude but the staff outside of her were really great. The pool is nice but no one knows the rules for it, we heard 2 different rules from 4 different people which left us confused and disappointed. We made a reso for the pool and asked if we could eat and drink, they said yes but turns out the time we booked was closing time yet no one told us. So no clear communication. If the rooms are on sale I'd stay again but not full price. Have a meal at yellow door you won't regret it!