Hilton Reading Review

Great, luxurious feeling hotel, very clean and staff are extremely polite. They catered to my every need and I cannot fault them. Would definitely return.

This is one of the nicer Hilton s I have stayed at. The rooms are modern and clean. The front desk staff was always helpful to get a taxi or point you in the right direction to things. There aren t many restaurants nearby but you are only about 15 minutes from the city center and in good weather you can walk the distance. There is a Costco nearby and the food at the restaurant is good. My rate also included a full breakfast buffet which was quite good as well. I d stay here again.

Great hotel with good fitness facilities. Did not use any other services. Very clean and staff were helpful

Very nice hotel. All the facilities you would expect. Staff were excellent. Rooms are large and well equipped. Would definitely recommend.

This was an absolutely delightful stay! Especially good accessibility services.

Very poor service and very abrupt and rude staff did not want to address the problem, when spoke to Matheau and Marie who was the front office manager, they were totally unhelpful and unprofessional ...They simply ruined a very special occasion and not even an apology.Always recommended the hotel to everyone but not anymore.The worst hotel to stay in.

Nice atmosphere.The room was a nice size and very clean. Staff, rooms, restaurants etc are all top notch.Would recommend to everyone.

Decent Hilton as it should be. Staff is amazing. Missed couple of minor things like sweetener for coffee in the rooom, but still - good business hotel.

Best Hilton we've stayed at for a while. Staff friendly and helpful. Very busy, food was good and reasonably priced. Bar could do with more staff. Room was very comfortable and clean

Had a short break with hubby last year. We stayed for 2nights and from the front desk staff to house keeping, everyone was so kind, warm and helpful. The food was great too. The atmosphere was awesome and we used the gym which was really cool. Loved it! Fingers crossed will visit again soon

Amazing stay. Very welcoming and the room was beautiful

Nice rooms, lovely breakfast, helpful and friendly staff

The hotel facilities are modern, clean and nice. Room has a desk, good enough if you need to work, wifi is fine. Very convinient that there is an undeground free parking wich we used with pleasure :).
A reception manager in the morning was nice and friendly to us, although another one in the evening wasn't so welcoming, and they forgot about our "wake up" call.
And a little improvement I would recommend - sockets are somewhere under the bed, my husband had to crowl to find one, and they are not a standard UK type . No USB chargers in the room either.
Otherwise all the rest was good enough

Superb hotel ready to resolve any issues raised Been here many times and always enjoyed the experience. Food excellent..

Did not stay in a room.

I was here for a conference, rooms were nicely air conditioned staff where helpful and discrete, spoke to staff at restaurant due to allergies and they whipped me up my own dish with no fuss (there was a buffet)
Post conference we were in the bar for a few hours staff were attentive and well mannered.

Very nice and comfortable hotel close to the office

Great hotel with great service. Even during lockdown their services never faultered.

We use the Hilton Reading to have a network meeting and the facility is really good. Always plenty of room, tea and coffee service is awesome and plenty of seats and tables to cater for any size of groups.

Stopped here to meet travelling colleagues before a work conference. Good location for our meeting. Only really used and visited the bar, it was clean and tidy. Service was welcoming and attentive but the decor and ambiance is a little bland and sterile. Too many loud talking suits getting excited and very animated by the end of the afternoon though.

For the money we paid it was fantastic, quick walk down the road and you are at the shops and food :)

Lovely rooms. Great food. Pool area was baking hot which was disappointing. I expect its fab in winter.

Lovely spacious lobby with impressive chandelier cascading down from the ceiling . We loved the Christmas tree ( shame it was isolated in the corner ). The rooms are nice, clean with speaker with nice sound in the bathroom. Swimming pool and spa were the main reason we booked the hotel. The hairdryer was strong enough to dry wet hair from the pool. The welcome dish of profiteroles are a nice touch but not covered made them not edible ( food safety hazard). As for the spa centre -mixed feelings .... They have this silly rule that kids under the age of 16 can not swim in the pool without an adult!!!! Can you imagine a grown up boy of 15 not being able to swim alone in a pool no deeper than 1.30m ??!!! The spa facilities are not amazing but adequate for a business hotel. The staff ( reception, manager on duty ) was very friendly , understanding and helpful.

Good amenities and customer service here. The stag was friendly and the room spacious And comfortable . The gym and pool are good too.

Awful experience... highly suggest the front desk staff go in for some re-training on customer service skills and communication. Very unhelpful.
It was a battle to get checked in with extremely poor communication skills.
Ordered room service, brought up the wrong order which was also cold. No interest from the front desk other than, "I'll have to look into it"
Not up to the usual Hilton standards.. will not be using this location again for myself or our staff members.

modern, contemporary hotel with good food and prices

Very happy here every thing was catered for . One thing not so good for me no stairs next to the left so you walk up or down . Apart from that all fantastic

Lovely hotel, room was very clean and not too expensive

The food was fantastic. Very clean comfortable room and facilities like pool, sauna etc very good atmosphere. Feels like home away from home

Pretty good experience. Comfortable and mostly quiet, even on the main road side. Only marking down because small details like the TV being unplugged and awkward to plug back in again, fridge being switched off. However the speaker in the bathroom was a nice touch. Never sat on a loo and listened to Carol Kirkwood's weather forecast with such clarity before!

Lovely Hotel. Catalina was extremely helpful. Thank you to all the team.

Pretty standard as far as Hilton's go. You get exactly what you expect. It's nice and clean and comfortable.
A bit frustrating that you can't order from the main menu in the bar area - sometimes you don't want to sit in a restaurant, especially when you're staying regularly.

Nice hotel, great location to the stadium. very friendly staff who have good recommendations on places to eat and how to get around. Rooms are clean and quiet.

Spacious and clean. Unfortunately equipment provided by ACCA examination had lots to desire for. Finally we weren't squeezed like sardines, like in the case of horrendous Pavilion Reading, but cords taped to the carpet and warning about not stretching our legs under the desks during the exam as it might cut the exam short for everyone, said it all.

Pretty good hotel, but you can find better places with Hilton brand. During breakfast poor selection of vegetables. Extremely friendly service!

One of the best hotels I've ever stayed in. Service with a smile, clean and comfortable rooms and a restaurant that produces mouthwatering dishes!

The hotel staff are always eager to provide top class service and go over and above board to make your stay as wonderful and lovely as possible.

Beautiful experience. Had the pleasure to have snow falling. Beautiful sceneries amazing stuff. The rooms are just clean as it can be. Impeccable. Breakfast is to dies for. Location is just perfect as its close to town centre and shopping malls (loved by my wife too) Would love to visit again......

Lovely hotel. The room was a nice size and very clean. The team were great, I had an issue at the start of my stay but it was fixed straight away with no problems whatsoever. Everyone was really polite and friendly. I will be returning to this hotel in the future.

Great Hotel. Lovely room. I loved the contemporary furniture in the room. The leisure is well equipped and has pinching bag. Swimming pool was very warm and great for winter.

a good hotel perfect for visiting Reading and perfect for conferences ...

Excellent service, friendly staff and great atmosphere. Definitely stay there again

We had our ward Christmas party in this hotel recently; Very stylish hotel; accommodating staff - they are amazing!

Was here yesterday evening for a charity event. I was impressed from start to finish. Decor, staff and food were fantastic. The evening was well hosted and well organised. Highly recommend this hotel if requiring a place to stay in Reading!!!

Conference setting ideal for the meeting. Staff friendly and buffet was good.

Good hotel a bit far to walk into the town centre, food and drinks normal hilton prices.

Very welcoming clean spacious reception area. Reception staff well dress and friendly as are the room service and cleaning staff. Rooms sanitised to a high standard. Room service available and prompt. Food very nice but slightly over priced. Underground carpark with plenty of spaces. Close to a main carriageway but you can't hear any noise in your room on this side of the hotel. Great hotel. Would recommend staying here.

Beautiful and clean restaurant. Beautiful and yummy food. Friendly staff

Lovely and clean, good location for a night's stay, bed was massive. Staff were friendly. Bathroom on the small side but not an issue.

We worked here over the weekend for the Royal Berkshire Fire & Rescue event and had a fabulous experience. Installing our table centres was a breeze and was a great addition to their stunning event space. We cannot wait to return for the next event!

Good service. Furniture somewhat old fashioned, but recent. Very good quality beds and very quiet.

Nice modern hotel with great leisure club. Morning breakfast hit and miss with queues, long waits for service, tables not set...

Always good. Try to always stay here when in Reading

We loved it very much, especially as the customer service was top notch plus very good breakfast too!

Lovely rooms, great service what more can you ask for.

Loverly place nice rooms staff is very friendly would recommend stay here will be staying here again

When my friend and I checked in, everything was perfect. However, if you re not put down as a member staying in said room-they literally treat you like a criminal. Get back after a night out wanting some food.. if you re not with the person that paid for the room.. you are buggered.

The gym is nice and fish n chips are good from the restaurant!

Excellent facilities when we had a conference and lunch and staff were very polite and helpful.

Stayed here for 2 nights while visiting Chelsea Flower show. Shame theres nothing in the surrounding area.
Clean and high quality hotel.

Very good hotel, impeccable service,and very comfortable room. Good size, and very quiet.

Great afternoon tea on Mother s Day! Would definitely go again and great value for money in a peaceful setting with free parking.

Very nice Hotel, easy to find and with a decent sized car park. I stayed for one night and would recommend this Hotel. The staf are friendly and welcoming. The rooms are a good size and well provided for. The breakfast offered has a wide selection to cover all tastes.

Good staff, had an issue with noise at night and it was resolved shortly after I reported it. Nice atmosphere and the underground car parking is a bonus. The sauna, swimming pool and gym was the cherry on top.

Excellent hotel and customer service. The housekeepers also do an exceptional job. Spacious rooms and attentive service. The cafe, Fidget and Bob, which is a minutes walk from the hotel is the perfect spot for breakfast, lunch, dinner and drinks! The only thing I feel this hotel could do with is a vending machine. All in all, 5 stars!

Great spot.
Lovely staff.
Good breakfast.
Would recommend.

One of the best hotels I've stayed in, great rooms, great staff, lovely food and clean. Would recommend to anyone.

Lovely staff, comfy beds. Very bland interior & no homely touches in big brands. Serves a purpose though adequately

Overall very pleasant. Room was comfortable, food was good and facilities as you would expect. I think the nightly rate for superior rooms is too much for what you get and I was a bit baffled that there are still hotels that charge for Wifi.

Great experience, reception and all staff very polite, room exceptionally clean and very comfortable. Breakfast was wonderful with all culinary tastes catered for. Underground car park with lifts to reception area. Would highly recommend.

Nice Hotel, rooms and friendly staff. Outstanding gym and spa, best equipped.

Room no possibility to open a window, to less fresh air.

Big big bed, very attentive service and ideally located

This is a nice hotel, it's obviously quite new and had good facilities such as a gym. Staff very helpful and polite and the restaurant is good. In general the rooms are a good standard and are quiet with comfortable beds.

Very nice. Super clean. Food excellent. A very nice hotel.

Superb facilities, very attentive staff and generally well looked after

Spacious underground parking , spacious lobby, good quality bedroom and bathroom. Breakfast is excellent with hot foods and lots of fresh fruits. Highly recommended.

Excellent service and great rooms, highly recommended

Nice stay. Loved the pool and great fast aircon. Room was immaculate. Bath fairly small though

For a start Hilton breakfasts are always the best. But they also get the important things right - the bed and pillow. High quality bedding and a great sleep. Also parking was free in underground Cark park

Excellent spa day with treatments. Staff were friendly and helpful and pool etc was clean. Would have given 5 stars had the receptionist not given me a thin scratchy towel from under the counter and not one of the fluffy ones on show

I attended a Conference there on 7th Feb 19. Very impressive place. Had breakfast and lunch there. Quality of food was very good.

Lovely hotel, clean and comfortable rooms quite contemporary. However, we and others felt the evening meal let the hotel down. The food was cheap and overcooked. Very disappointed!!!! The staff were uninterested and busy chatting. We had no cutlery and rifled other tables. Breakfast was fine and the staff pleasant and most helpful. Just being honest

Good hotel, friendly staff, excellent choice for breakfast, free parking.

My second home when working away. Spent 30+ nights here in the last 12months and all have been problem free. Rooms are all contemporary, clean and spacious. As hotels go the food is good, if a little pricey when delivered to your room. Gym and parking also available on-site. Short drive from the centre of Reading.

I caught a man taking photos under the table at an event here. Regardless the venue was pleasant enough.

Very satisfied with our stay. Beautiful hotel, very clean and free onsite parking. Wouldn't hesitate to return if ever in the area