shab Bashir

Review of Hilton Reading

Very poor service and very abrupt and rude staff d...

Very poor service and very abrupt and rude staff did not want to address the problem, when spoke to Matheau and Marie who was the front office manager, they were totally unhelpful and unprofessional ...They simply ruined a very special occasion and not even an apology.Always recommended the hotel to everyone but not anymore.The worst hotel to stay in.