Heritance Negombo Reviews

Great wonderful resort
Enjoy the ocean views
A distinctive restaurant
The resort is modern, new and modern
I would recommend him and visit him

Delightful staff, elegant rooms, beautiful pool side area, great views of the beach, and in a great location.

Great location close to the sandy beach; sunset view; clean, large enough rooms with balcony; pricey accomodation, but meals are good value; free wi-fi & parking; kind staff; outdoor swimming pools;

Me and my partner first went to check in at the Camalot Hotel but unfortunately the rooms that we were shown were awful, dirty and some staff members were rude..... However we found this place and Wow what a wonderful place to stay with great staff, I can honestly say we were treated like royalty and will definitely stay here again when coming back to Sri Lanka, its clean the food is great, the staff are lovely and I will highly recommend this place to my friends/family and anybody wanting to stay in nogombo

Brand new hotel, clean, friendly staff, excellent and personal service

We had the dinner buffet there. OMG so good! Highly recommended

Overall Very Good Hotel. Super Service. Very Friendly Staff. Fantastic WiFi. Fastest I've experienced so far.

Nice place. Very friendly staff. The food at the buffet is good and varied

One out of my favourite hotels visited so far.great room,pool and a great buffet

Great hotel with gym and pool. By cons none of these activities can be practiced in the evening ...

Brilliant beachfront location. Pretty sure every room has a sea view and if you're lucky enough to get a room to see the sunset even better! Rooms are not huge but they are comfortable. Great friendly service but the best part was the food! Would definately return.

12th October 19 i came with my wife to celebrate her bday and much to celebrate new entrants to our family,my wife is a pregnant woman, at the entrance of the hotel we gave to park our vehicle to vale parking around 2.00pm in the afternoon. I must tell you the hotel was a nice experience and we happily checkout from the hotel 13th October 19 around 5 pm in the evening. And we about leave from the hotel front office told us my vehicle (Mercedes benz ) doors are locked and from the key its cannot be open. And i went to the car park with my pregnant wife .aftr that we called dimo road side assistant and told our issue . (Almost 2hours at spent with the car park) and it was heavy raining then from the car shutter l COULD SEE yesterday when hotel parked my vehicle they have kept parking lights ON . Then hotel send two mechanic from engineering division and they tried to open the doors by putting wire,after 2hours of struggling me and my wife in the middle of the rain somehow we managed to open the doors then we witness yesterday while hotel was parking the vehicle the have kept on the parking lights due to that the vehicle battery has went to dead then Engineer team has called front office team and inform the matter. Then a very low profile responsantative came and informed me they will caller vehicle to get power to my car battery now almost 5hours we are struggling to go home with my pregnant wife and unfortunately we r in the middle of celebrating her birthday . Then we asked then where is the hotel vehicle coz we knew any star class hotel has there own vehicle fleets but they told me was sorry the hotel has one vehicle and it will come soon while keep waiting i told front office team to prepare some food for my wife coz she is a pregnant luckily after 5hours hotel FMB manager came with his own vehicle to assist us . And luckily we were able to start the battery from jump cables and this whole incident took 5 hours. We urged Heritance negambo to be more responsible. And after the car got start we ask from front office team weather my food is ready they told again it will take another half and hour my pregnant wife is starving for 5 hrs at a star class hotel. Im must tell you im a local guest. And im surprised how they will treat to foreign guest. Dont do like this our country needs more tourists for our hotels. Be more responsible dear team. Thank you very much two Enjineering team members but You all ruined my precious day.

Excellent staff. Excellent food. Great amenities and the most accessible I found in Sri Lanka

Lovely hotel - lovely staff - lovely food. Our stay was just - lovely. Hotel located on a beach in lovely grounds. Weather 30 degrees in January, slightly overcast at times but still nicely warm. Only stayed for one night as it was a stop on route but would come and stay for at least 2 days next time to explore a bit of Negombo.

Very beautiful hotel and lovely swimming pool. Excellent sea view. nice buffet.

Look's like a big amazing hotel but they have only 7 bed's for the chauffeur. in my life first time I was sleep on the car ,next day I have to drive more than 200 km.I hate this place.please guest asked your chauffeur accommodation because your life is on your chauffeur's hands

Clean and friendly. Bed very comfortable and a/c very effective. Rooms look out on to the beach and the sunset. We didn't eat in the restaurant in the evening as we went to a local bar, but breakfast was as good as we expected. We only stayed the one night as we then moved to a different location.

Good place for a weekend getaway next to the Negombo beach. (But for me Negombo beach is not nice compared with downsouth beaches in Sri Lanka.) Relaxing place. Friendly and supportive staff same as other Heritance Hotels. Food is great with lots of choices even for vegetarians. But I think it would have been much better if they have some more dessert options. Rooms are neat, nice and clean with a balcony facing the sea side. Has an average sized nice pool. Entrance of the hotel is pretty awesome.

Great hotel and location is so convenient to assess to the beach. Lots of restaurants within walking distance and serve the best varieties of cuisine. The room we have is ground level and can walk to beach front . The room is clean and breakfast place with rear ocean view. The toilet is towel rack need to place away from the shower place for not getting wet. The service is attentive and helpful especially Nablee who is so helpful on our luggage, Gilhan and Dilshan were so friendly , patience to perform or check in and check out. The best that you have one time complimentary bar drinks and food for free!

One of the best hotels in Sri Lanka, I guess. Excellent service. Top quality rooms. I love this place

Sweet place to stop by for a cocktail or high tea. Nice views to the south end of the beach.

Very nice and clean hotel. Super kind staff and delicious food. Special thanks for Duty
Manager - mr. Lashan Liyanage who made our stay even more memorable.

Best hotel in the negombo.Rooms are supperb.there are good restaurant in hotel.pool,gym,spa and nice sea view for every room and various roon categorys,standered,deluxe,supper deluxe,junior suit and one presidential suit

Incredible value for money, 5 star service, faculties and food. Only 1 downside is the amount of crows around the area, but its not something the hotel can do much about. Will be staying at other Hertiance hotels in the future for sure.

The place is good but I would recommend Bentota's city and resorts 100 times better than Newjombo for this very bad reception. The reception is very bad and I do not have a five-star hotel. I have a two-night reservation and because of their confusion they stopped the room check-in after the first night and none of us could enter the rooms. Even the cleaning of the rooms was too late and we asked them to send the cleaning of the rooms more than once. Even when we asked to take our laundry we wanted to call them more than once. I do not recommend it

This is the best hotel in Negombo. Makes its 5 stars all the glory. Super good food, very friendly, helpful staff. The rooms totally great. I can only recommend. The volume of the birds did not bother me and it did not matter. The beach is very nice. Could be a little cleaner. But the beach visitors are responsible for that.

Hands down one of the best hotels in Negombo. Enjoyed an amazing stay there. Nice views with good food and friendly service.

You are the most unexpected, a great place! Great views, plenty of surprises, drinks and sweets, a sample bathroom and very courteous service!

Had a amazing time at Heritance Negambo.
I highly recommend :)

Food was delicious.. the hotel looks beautiful.. lovely landscape by the pool and an east European outlook where the restaurants are located..

Wonderful oceanfront hotel, very modern, excellent everything.

Excellent in all respects The staff The service The cleaning Everything is available in the resort The children's pool is spacious, clean and beautiful. I forgot my wallet in the cupboard and contacted them and sent it to me in my new residence in Kandy through the mail service at a very nominal price

The check in was fast and smooth
The staff are friendly
The room is clean tidy spacious and has ocean view
The perfect location to enjoy the sunset!
The only thing we didn t like was the food at The blue tan restaurant we haven t tried the lunch buffet however we ordered from a la carte menu and food was not good at all

Very interesting hotel, modern and luxurious ... great breakfast buffet ... very courteous staff

An all round amazing hotel. The surroundings are pristine with lush green trees and the sea in the background. We only stayed one night as we arrived really late into Colombo but would highly recommend Heritance. The hotel staff were extremely helpful and the breakfast was delicious. Would love to go again.

Been here trice this year and it's the same offering with no quality compromise

Very relaxing by the pool there was lots of space and short grass. The breakfast buffet was good but it could have had more varieties of food and the bacon could have had a lot less fat on it. The rooms are great and I think the location is really relaxing .

A very nice and wonderful hotel with everything the services mean, treats, clean rooms and ocean view I would recommend it to all visitors

Great hospitality experienced with delicious food. The view to the sea is adorable and service is in high quality.

Fantastic place for adults. Children will be bored here. It seems expensive, but after a few days in the city and on further trips when you see prices and Srilan standards of "cleanliness" your room will seem to you sterile like a room for invitro. I would recommend!

Overpriced for the dates I visited as I did not see much of seafood spread for a hotel in Negombo. Other facilites were great. Clean rooms, complimentary goodies, staff service etc.

Hotel is nice looking but staff flexibility is horrible.
Had to make a two hour drive to confirm a credit card payment for a booking I made for my guest. Even after explaining the situation to someone who identified as the check in manager, they still insisted on personally being there.

Best hotel and Best service in Negombo period.
Staff are very helpfull and friendly.
Rooms are clean and stocked quite well.
We got an free upgrade upon arrival could already check in at 11:00 which was great as well . Plus just seconds away from negombo beach.

Loved the hotel very clean staff fantastic, and the food excellent, and what about the views from the Restaurant of the Ocean.