Reviews 740 Page 3 of 8
Filters:
Rating
Language
Sort:
Most recent
T
3 years ago

Neat rooms and great view. Loved the place.

Neat rooms and great view. Loved the place.
The variety of food was just awesome. Their staff in the buffet area are very proffessional as well.

If you're going with family and kids, note that there are no locks in the bathroom doors! I had to broadcast to the kids and wife that I'm going in so that nobody invades me while I'm in :D

K
3 years ago

Browns Beach has rebuilt as Heritance Negombo bea...

Browns Beach has rebuilt as Heritance Negombo beautiful place with good food and fantastic service. If you want to have sun sea and beach in west coast in Sri Lanka, this is the Best place

A
3 years ago

Fantastic property with prompt and attentive staff...

Fantastic property with prompt and attentive staff at the reception.We were welcomed and escorted by security staff towards the reception.The reception staff was attentive and attended us immediately without any delay.The check in process was a breeze with a complimentary room upgrade to a Sea facing room with Balcony which had an amazing view.There was a lack of options in the food menu.We tried out a vegetable burger along with a tomato soup for lunch which was tasty and the portion size was decent enough for two people.You must try their mock-tails at the bar close to the swimming pool.

T
3 years ago

Awesome place with awesome view of negombo browns ...

Awesome place with awesome view of negombo browns beach. You can have a drink while looking at the sunset in the see lounge. Prices are ok the quality of food and drinks with a 5 star service. Highly recommend place to enjoy a nice and quality holiday.

O
4 years ago

This was by far the best hotel we stayed in in Sri...

This was by far the best hotel we stayed in in Sri Lanka - outstanding staff, superb room, delicious a-la-carte meals, comfortable bed, well air-conditioned room with all necessary amenities.
Fantastic sunset view

K
4 years ago

Its a very clean and modern place to stay. I found...

Its a very clean and modern place to stay. I found some of the female staff to be dismissive and not very helpful. Ex: I asked to make a reservation for dinner on christmas eve in their resident restaurant and the woman just looked at me for a while then said umm "ok please wait" and then went to talk to someone else, then that person talked to someone else, and after about 3mins of me standing there they say "yes there is a reservation a
available but you need to go to the opposite end of the hotel and ask down there at 7:30" So apparently I couldn't eat in the restaurant in the hotel I was paying to stay at. I also found the reception woman to be a bit dismissive when I was checking out. She didn't seem very interested in talking to me.
The other staff were very accomodating and professional such as the door men and the staff out by the pool aswell.
Also, as you might expect, the food and drink prices are about double or even tripple the price to what you might get if you go a little further in land in Negombo but it is excellent quality, very delicious food and cocktails at the pool.

A
4 years ago

Absolutely spectacular. The moment you enter and c...

Absolutely spectacular. The moment you enter and check in, you are greeted by a doorman, followed by a host who brings you a refreshment as they prepare your check in documents. The lobby is so stunning! Situated right by the beach, beautiful buffet options for all 3 meals; breakfast, lunch, and dinner - literally stuffed my face to no avail, I loved it! Great amenities for the room, as well as a gym, outdoor pool, and more. The room we were in had direct entry to the pool and pool bar, and an amazing space to do some yoga. Walk a little further, and you're catching waves at the beach and walks on the beautiful sand. Right across the hotel is a restaurant that plays live music throughout the night. It was wonderful. The hospitality can't be matched! I really enjoyed my time here. And definitely would recommend this place for anyone who wants rest and relaxation.

T
4 years ago

Horrible service. We had booked the Heritance Nego...

Horrible service. We had booked the Heritance Negombo for a short stay in the last week of April 2018.

We were continuously plagued by very poor service and terrible maintenance (see below), but this culminated in a serious security incident on the last night of the stay. The door to our room was left open, after the evening housekeeping service. We were out till around 10:30 pm, and on coming back, discovered that the door to our room was left open after the evening turndown service. On complaining to the desk, we got more of their usual uncooperative and ineffectual attitude. They refused to escalate to the management team and kept fobbing us off with ridiculous excuses and updates. I cannot imagine how they claim to be a premium property.

This was the crowning saga of an overall terrible stay. Every single day there were some problems: one room was to be changed as there was some plumbing issues (noxious smell in the room), one time the room key card reader stopped working (even the hotel s master key card wasn t able to open) and we were kept waiting for more than two hours.

Bottomline: Best avoided.

K
4 years ago

Amazing Hotel

Amazing Hotel
State of the art
Fine service and fabulous pool area
Amazing private sun bathing area

B
4 years ago

A stylish well appointed modern beachside hotel. V...

A stylish well appointed modern beachside hotel. Very good service friendly staff. Breakfast is exceptional- try the egg hoppers and the curries and and well it is all good. After a long hot day, decided to eat in the room. Really tasty selection of curries and side dishes presented in modern thali style. Pool, gym Tec. Rooms very comfortable. Lots of restaurants down the street.

S
4 years ago

Big hotel box, but otherwise a clean and super hot...

Big hotel box, but otherwise a clean and super hotel.
Staff was great and very friendly.

Location is super only 20 minutes from the airport.

And also many small shops and restaurants nearby.

Will definitely be back.

B
4 years ago

This hotel are the best!!The food was very tasty,t...

This hotel are the best!!The food was very tasty,the staff was amazing,specially Maduwanthi,the cleaning service was excellent,many thanks specially for the great talent of Kumara for making extraordinary formes from towels in our room,and we also have a wonderfull ocean view from ours proom.so,this hotel worthed all the money!!we highly recomand everything here!!

p
4 years ago

Overlooking the Laccadive Sea, this upscale beachf...

Overlooking the Laccadive Sea, this upscale beachfront resort is 3 km from Angurukaramulla Temple and 11 km from Negombo Lagoon.

Featuring balconies with sea views, the chic, contemporary rooms offer free Wi-Fi, flat-screens and minibars, along with iPod docks, and tea and coffeemakers. Luxurious suites provide living and dining areas. Room service is available.

Parking is free. Breakfast (fee) is served in a sleek restaurant. There's also a seafood eatery tucked under a coconut grove, plus a sea-view bar. Other amenities include an outdoor pool shaded by palm trees, as well as a rooftop spa and a tennis court.

R
4 years ago

This 5 star hotel deserves all of its stars.

This 5 star hotel deserves all of its stars.

This space is perfect for families.

They have a big and fun space. It is nothing like all of the surrounding areas, a hidden gem close enough to the airport for anyone to stop buy.

The food and service is good. There is enough staff even when the occupancy is high. The pool side menu is huge and the quality and service is good once again. The breakfast is also huge, there is variety for everyone and the chef has done an excellent job with driving a high quality repeatable cooking and food product.

The rooms are a little small, but there is little reason to spend time in them.

A
4 years ago

Nice