Heritance Negombo Reviews

Good hotel Very close to airport Cleanliness of rooms below average, view from beach Excellent breakfast, clean beach Back street of the hotel There is a beautiful restaurant for walking

Stay was super amazing. Stayed there for only 2 nights unfortunately. View, rooms, food and location was superb. As required in hospitality, the most important thing was the service. Service of the staff was simply amazing. From FO to HK to F&B to Security, all were very friendly, helpful and approachable. Vignesha and the team from HK, Pradeep and the team from F&B, Shalindra and the rest of the team of FO were amazing. And how can I forget about DM Asela, other DMs who always great and check on us as well as the FOM. Great place for the vacation. Will definitely come back.

Great rooms, lovely swimming pool, close to the beach, amazingly good food and what a friendliness of the staff!

A short but excellent stay at what is a great location. Nice touches in the room, great view overlooking the pool and the beach and attentive, friendly staff. Recommend!

Lovely resort full of lovely individuals. Would recommend for stay outside Colombo

Lovely 5 star hotel but could have been anywhere in the world.

The Google classification is wrong. This is definitely a five-star hotel, very close to the airport, with its own beach and a super large swimming pool. The breakfast buffet is very rich, there are 4 kinds of bananas, 8 kinds of mustard sauce, sitting by the window or outdoor grass to eat and watch the sea, really enjoy. Needless to say, the Sri Lankans always smile, let us get used to the indifferent urbanites, sincerely envious.

Very nice hotel very nice service very friendly staff

Huge hotel and not architecturally impressive apart from the size. The food was simply excellent and service on par

Lovely place and beach is nice. Lots of security guard :D

Perfect ambiance, beautiful hotel but customer service is not great for what you're expecting in a 5 star hotel. Food is average.

Great stop all round, fantastic service and very good food.

Due to our credit card company at home in Australia breaking down we were unable to get money for a Taxi to the airport. Although not staying here (dissapointingly as it looks incredible) the kind staff took us in, gave us fresh towels, a drink, and the money for our Taxi without us even asking for it. They just offered!!!. This gesture was genuine kindness and I think embodies the staff at this hotel. I can only recommend staying here if that's the service and attitude you get from their staff. I know we will be next time. Forever in your debt.

I loved the design of their hotel front. Has good beach view from rooms. Can access the beach easily as well. Friendly staff.

Delighted that the high standard of helpfulness and friendliness evident during my first visit was repeated on the second visit, by both same and different staff. No doubt a credit to the Leadership of the Hotel who obviously role model and coach required standards. Shalindra at Front Desk is an outstanding example of how Heritance Negombo staff delight guests. On my previous visit, Chiranga was particularly helpful chasing up our lost luggage from the Airline. Congratulations to all on Heritance Negombo. I look forward to my next visit.

We had an amazing stay at the hotel the rooms were very clean and spacious and the safety precautions taken during this pandemic is done perfectly including sterilising the whole room, the food was one of the best we had ever tasted it was done professionally and was delicious special remarks go to chef sajith who prepared our meals.

Roof top bar is a fantastic place to chill out, and mad dog food is great, service staff is excellent

+ The hotel is distinguished by its presence in a vital area near services and directly on the sea, and it is considered one of the largest and newest five-star hotels in the region, good reception and handling, wonderful room design very suitable for grooms, room service employees clean twice a day, the rooms look directly at the sea, You can take drinks and nuts from your minibar in the room for free for the first time, the sound insulation in the rooms is high.
- A disadvantage of repeating the items at breakfast "90%", although the hotel is five-star, but the pool's cleanliness is not up to the standard, "the pool bottom is full of paper and sand", the beach is dirty and full of beggars "The beach is general", despite the beauty of the design of the rooms and their bathrooms, it is not suitable for those He has children, "bathroom walls and glass sprinkles" "It has been clarified that it is very suitable for grooms."

Top hotel. Went there with 2 small children. 2 years and 4 years. Baby cot was provided and we had a travel cot for the little ones. Great service. Great reception. Great guests.
Great pool. Important in September as the sea is not possible for children to swim

Nothing like is Kandalama sister hotel and no way near as good. But not a bad place for the areas

Great place to relax, although the room style was not my type ( for the bathroom)

Great hospitality, one of the finest hotel in Sri Lanka

Sri Lanka is the top in every way
Good food .Very nice and hospitable people. Lovely climate

Room was small but bed was very comfortable and bathroom was spacious. Had a great ocean view. Staff were very friendly and efficient. Excellent check in with welcome drink and speedy and efficient check out. Excellent restaurant on lower level and bar with sea view on the second floor. Beautiful swimming pool with pool bar. Spa treatments also available. Excellent security.

Great place, with very welcoming staff near a good beach.

Heritance negombo is the awesome place to spend your week or weekend as the view from the rooms will give you panoramic view of the Indian ocen...

Nice place to visit. Keep USD with you. Don't exchange anyother currency like RS at airport. Get USD. Its acceptable at almost all places in SriLanka. Do bargain. Visit and compair 3-4 shops before starting actual shopping.

Very nicely built and nice sea view. Staff and employee are very cooperative. Good to stay here.

Great Design as a whole. Superb service without any doubt . They are held to a top service and great food cuisines which give them a top notch in Negombo hotel side.

Our stay at Heritance was exceptional, Prasad who cleaned our room was wonderful. Every day he presented our room beautifully. He s so clever making animals out of our towels . All in all a great experience!

Beautiful accomodation. Great service. Great gym facilities. Well priced.

Nothing special about it, bad in rooms dining service. Felt sad to end my wonderful Sri Lanka vacation there. One night there and was horrible.

Great experience . Everything you need, the only European best class hotel I have seen in SL

For the buffet! Great range of food and very well presented. A real treat with a cold beer after a long hot walk.

Good food, good service, good views, near by Bandaranaike international airport

I got a clarification over the phone before visiting the hotel last weekend whether the swimming pool is included with the dayout package. and the answer was yes. when i reached the hotel they say no 'OUTSIDERS' allowed to use the pool. They specifically used the word 'OUTSIDERS'. then i pointed out to them how can you call us outsiders when we are paying Rs 3500/- per person for a dayout in the hotel.

Extremely bad in providing correct information and the font desk staff needs to practicing on how to talk to customers. Frankly i would not recommend any one to be there specially with the offensive manner of their front desk

Very nice restaurant and spacious and relaxing room

Nice staff
Excellent room and view
Nice swimming pool
Delicious breakfast

The hotel is overrated, room entrance doors all to the main street and that has to mean something in Sri Lanka because driving without an exhaust is really in there. Due to the fact that almost only guests from the Arab region stay there, relaxation and cleanliness is another meaning it is like a holiday in Mallorca on Ballermann, the restaurant has a very wide range but unfortunately not for Europeans but rather for locals,

Great location, really pleasant and clean rooms with a stunning sea view, all the staff are helpful and generous. Breakfast buffet was good with a variety of quality food items.

Cracking hotel, love the premier rooms with the beds facing out to sea. Foods not good

Good place for tourists. Next to the beach. Nice view.

Undoubtedly the best hotel in negombo with friendly staff!!

Terrible architecture - pure industrial construction. How should profit ever be made there? Do you want that at all?

Beach easily accessible
Good food
Service for chappati very slow
Unnecessary high charges for Ball room booking.

RIU hotel, 2 hours from colombo, recommended by MANY as a much better option

We made the booking via the official website, and when the reached the destination it was breathtaking. The ambiance is great with a warm welcome ushered by smiling faces. The management upgraded us to a Premium room even-though the booking was made for a deluxe. The room and the amenities as promised were great, and the view from the room is a picture to capture in your mind forever. The food was great with a good spread. The pool is relaxing and you could enjoy a drink or two at the pool-bar (even better). Both check-in and check-out was smooth and all expectations met.

Awesome dinner buffet. So many varieties to select. Many action stations and the food was tasty too. Worth the price. 3.5K

Real five stars! Coming from the tourism industry were surprised by the professional staff in every area, the excellent varied cuisine, the cleanliness both in the room and in the entire hotel. The proximity to the airport is also great
and the excursion possibilities. Hotel right on the beach!
Very, very recommendable!

Attending workshop on Sustainable development at Hesitance hotel Negombo

Great place to spend the holidays, very friendly staff and delicious food

stayed here 3 nights. beautiful place, only newly rebuilt 12 months ago, so everything is brand new. rooms were lovely, food was perfect, service was great. good location only 8 km north of the airport. ideal place to stay on the first few nights or the last few nights of your visit. we hired a motorbike from across the road and went exploring for the day, so that was handy. overall i was very impressed by this lovely hotel.

We had meeting here on 29th Nov 2018. It is a nice hotel with Good Atmosphere, Nice View & Surrounding. Food was really yummy. I like the beach besides the hotel, and It is really beautiful with many activities going on at the same time. More

Wonderful service, cleanliness and a restaurant worth every penny

Great adult hotel but food could have been better ,spa was good

After seeing the overviwe i think it will be awsome to stay there for some time

Awesome place good serving gives a welcome drink beautiful area perfect pool everyone should visit