One of the best hotel in Negambo which close to Colombo air port. 1hr to Colombo city via express way. Hotel restaurant has nice view of the beach. Sea Launch restaurant has amazing view of beach and can be see Sunset. Very friendly staff. Beach is around 100m wide and 1km long. Could find nice sea food. Also can find lot of street food and other sea food restaurants. Good hotel to stay before jump to your next flight.
The class, superb service, top room, meals a lot of choice.
Great hotel with an amazing view of the sea, clean and friendly staff, great food and luxurious amenitities
The best hotel in Negombo. Very friendly staff, clean, and has everything you look for in a good hotel.
Excellent service and good rooms. Buffet food selection is excellent, and the burger is awesome!
Good quality hotel. Very clean and well maintained. Lovely sea views. Direct access to the beach.
We stayed two days before our flight in heritanc NegomboHotel is nicely arranged but the staff is terrible they are not helpful. They only chating each others. They Evan not came out to take our luggages
When we are in Sri Lanka we always use the app "pick me" with app you can order a tuktuk or a taxi, these work with a meter so you always pay the right price, that is at the tuktuk's that for the hotels are different, they determine the price themselves and they catch commission for everything .... it is a whole network, they are there in Negombo so not happy with "pick me" they sabotage "pick me" and it is almost tourists for us not possible to use it because the drivers are frightened, we have experienced this afternoon that one was driven away, the second said that the ride was canceled and the third we called and agreed that we would walk to him, he was waiting in a quiet side street, he also admitted he was threatened, so that's how it goes in Negombo !!
Amazing place...!! Great service from the reception to room service to pool service!! Everything was so perfect.
Must admire the warm and friendly service of the staff and people at the restaurant were more than willing to prepare vegetarian options for me.
Loved the room design and balcony.
Highly recommend.
Well.it was nice experience. I request Ed birthday cake on the day of arrival, becauseof my husband's birthday . Usually it's free. I emailed them before I go saying I need it 5 pm. Because I had other plans too. Anyway s I didn't got it at 5 . I called them and they said usually it's dinner time for birthday cake. But in the email they did not mention that before. It was quite sad coz it didn't come on time and our time was limited.somehow they gave it 6.30 pm.and I celebrated it in the room with the husband. Rooms are good. Facilities are good. Only that made me upset . Pool is good even. Service is good. Comparing to Sri Lankan 5 stars level this is the best hotel in negombo .
I visit Heritance several times a year.
Here is my opinion on the service and the restaurant:
First class service, very courteous, unobtrusive.
Food: Exceptional selection, tastefully and very attractively presented. Very good, varied taste of the dishes. Be sure to visit the restaurant, even as a "non-guest". Very well priced, but cheap compared to Germany.
Update 09/26/2017
I'm here again and loved the friendly staff.
Coffee by the pool, hot and good, with freshly frothed milk.
For amuse geule tomato ricotta tartlets. Delicious!!
The rooms are great ... Perfect location ..... Reception is awesome the pple I'm lost for words over all had a lovely stay and worth the price
Wonderful place we feel like a princess with my friend! All staff was very professional and care about everything for you really loved it !
Perfect base for a holiday in this area of Sri Lanka
Excellent Beach Side Hotel with Private Beach. Nice Hospitality. Great Ambience. Sea facing Restaurants. Friendly staff. 5 out of 5 from my side.
Service was slow, and staff were busy watching the match. The passion fruit juice was really sweet, but the calamari and prawns were pretty good. This is a review for the See Lounge
One of the best place in negombo for best buffet experience for reasonable price. Best surround view ,swimming pool ,gym and check in ferns
Great food, nice view and I really like the way the swimming pool looks for some reason
World class hotel. Service was extremely good. Although food didn't go well with the indian veg taste buds.
Excellent staff to compliment the food and the location
I really loved this hotel
Very beautiful view the restaurant is so delicious and clean
The pool is so satisfying
The gym is very nice and very well equipped.
Overall i had so much fun and its
the best hotel in the area
Its also located at the tourist street in negombo where you could go for a walk along the street for dinner or you can do some shopping and pass by souvenir shops as well
The bed is uncomfortable and the hotel is very clean and great with sea view close to everything
It's a nice place with a very helpful staff. Pity we couldn't really use part of the swimming pool because the local crow infestation had made it smell really bad!
The staff is wonderful. The hotel is new with a local elegant flavor. Recommend you have at least one buffet breakfast and one dinner buffet.
Good architectural hotel.Good service.luxuries surrounding.Food is also good.
Lovely hotel situated on the beach front at Negombo. Good swimming pool in the grounds or direct access to the beach. Poolside bar nice and food in the restaurant was excellent. The rooms all have sea views and patio furniture. Modern bedroom styling with nice accessories.Highly recommended.
In other words this is the largest hotel and the most luxurious hotel in Negombo . The prices are higher than the other places but you can enjoy !
Thank you, Dishan, Manisha.
Paul from London
We came into the hotel earlier today, and whilst we used to stay here a lot, we weren't on this occasion, and even though we had just walked in, we were offered lovely watermelon juice. Such lovely service from the hotel.
Looking at the menu prices in the hotel, they appear to be on the higher side. I imagine this is due to the high level of excellence the hotel has.
Beautiful modern hotel. The best hotel in Negombo. Amazing breakfast buffet and restaurants opposite hotel
Very nice hotel. Right on the sea with a beautiful pool area. Nice well-kept rooms. Rich breakfast. Very friendly staff. Highly recommended
The hotel was amazing tge staff was so attentive. Staff Lawrence Nissanka was so attentive. And when I didn't show up to breakfast because I was sick , he sent my wife back to the room with a special fresh juice and bitters concoction that had me felling feeling better in a matter of an hour or so. The staff as a whole were great. They even helped my wife plan our first year anniversary with a dinner on the beach.
We stayed here for one night after the room in the hotel we had booked (supposedly 4*) wasn't up to scratch.
I'm so glad we booked this hotel, it's lovely. The room was great (we were given a free upgrade), had a nice balcony with sea view and was very clean and modern.
The gym was one of the best I've seen in a hotel.
The pool area was also fantastic with plenty of sun loungers. The hotel is also located on the beach, which is beautiful.
We didn't eat at the hotel so I can't comment on the food.
All the staff were great as well.
I'll stay here again when I return to Negombo.
Perfect place for a nice vacation
Service and stuff is very good
Food is perfect
The pool is nice with the bar directlly at the pool
Rooms are very comfortable
Location is really good, directlly on the beach with a nice sunset
One of the most beutiful hotel in Negombo area. Ample parking and attractive garden.
The place is quiet and the areas are fantastic and the experience is great and worth a visit
Beautiful Hotel & the perfect location for Sea View,
Hotel is excellent, clean and the service is very excellent
Very cheap staff. They don't know to respect honeymoon couple at least. Highly unusable rules & regulations. I never ever visit
A lovely clean hotel with helpful, friendly staff. The buffet meals offer a huge choice and every thing is well presented and cooked. Well kept gardens lead directly to the beach and there are many shops and restaurants nearby. Amazing sunsets.
Excellent service quality, unorthodox room ambiance, super friendly staff from concierge to Dinning, great entertainment at the facility across the road. Only draw back was activity pool area was under construction. I would definitely visit again.
Good hotel overall. We had full board with breakfast, lunch and dinner. The breakfast was good, especially liked the mini-bagels with salmon and cream cheese. Cappucino was included which was a nice surprise. There are two pools that are connected, a slightly smaller one that was under renovation when we were there (Feb 2019) and a larger one with a swim-up bar. There were plenty of sun loungers around the pool and on the lawn facing the beach / sea. Lunch was a-la-carte, good food and good selection, however, it took a little too long sometimes, we really just wanted to throw in the food to continue sunbathing our pale bodies. The passion fruit creme brulee was damn tasty, a bit depending on the day's form of the chef, but overall very good, it actually took all the lunches, it was so good. Dinner was buffet with large selection. Every night, basically, they had something on the grill, or tacos, or woks, or ... you did not leave hungry. A little high noise level during dinner, but also depends on when you eat. Some shops in the area, including eateries if you do not want to eat at the hotel, but it was crazy hard to find good sunscreen, especially SFP 30. Did not exist.
The gym was among the best hotel gyms I have experienced. Good machines, good weights. Could perhaps have a higher weight on the dumbbells than 20 kg for us a bit biting people.
There were also some cute squirrels running around on the lawn.
Recommended.
Fantastic hotel and space. Great clean rooms, breakfast, doesn't have words. , has been to several hotels in Sri Lanka. No one can compare to this hotel
Food was good, but not up to the standard expected for the pruce.
I cannot recommend this hotel enough!
Fantastic Service from the moment we arrived. All the staff are friendly, always smiling and can t do enough for you.
I would say 5/5 for staff.
The rooms are nice very clean and comfortable I would say 4/5
Food is magnificent the chefs and what they produce is amazing I would give 5/5
We came as a party of 9 and we could not fault anything.
If you are thinking of staying here then it s highly recommend from me.
Well done Heritence Negombo and all your staff 5 stars
The location of the hotel is also great lots of bars and restaurants. did you move it up did you move it because it s it s all
We came to checkin around 12 mid night after a long journey and on our way we tried to book the room via online travel agencies but property was sold out but when we ring to the hot line they said rooms are available and youll get 25% off when check in. so after we arrived to the hotel they said theres no discounts and they will lt us hav mini bar free of charge. And terrible customer service thy treated us like we were at a hotel for the first time in our lives. For your information we do work at OTA for more than 3 years.
At the end since we were so tired we decided to stay at premium room which we thought would be good unfortunately the Room aaa with basic facilities and complimentary mini bar was with two cheap beers and one chip packet which is funny.
Breakfast was really nice and even the pool and the view was really pleasing. but the worst experience we had regarding guest services have no thought of coming back to this property and i wont recommend too.
Very nice hotel, very nice rooms, great food, with more restaurants to come.
The hotel is beautifully located and has an extended sea-front. All rooms are sea facing. The hotel is clean and comfortable, and the staff is courteous and extremely helpful. The food is fabulous, especially the breakfast buffet. Definitely worth a visit!
One of the best hotels in negombo. Great views and breakfast. Service can be a bit slow though.
nice hotel, large and bright rooms and large balcony with sea view. The room and bath are nice and clean. There is a swimming pool with dining and restaurant with many different dishes, so there is something for everyone. The staff are top notch, helpful and friendly, they do everything to keep you comfortable.
Came for Lunch with the family to celebrate Mum and Dad's birthday. Had a warm welcome at the restaurant, Bluetan (If i'm not mistaken, her name was Shakila). Tried many dishes and the food was superb! The restaurant Manager was helpful too. we all got surprised the way they presented the B'day cake! really nice. I got to know of this from someone who worked there, Prabath Weerapperuma.
Ideal for a birthday celebration who loves a calm and quite atmosphere at a reasonable price.
We stayed at Brown Beach Hotel before being rebuilt
Great spot on the seaside. Lovely people once again. Thanks especially to Nabeel and Mahesh for making us so welcome. Buffet must be the best experienced...ever! Superb Sri Lankans curry my fav. Friendly people on the beach too. Enjoyed a game of football with some local teens who were very welcome
Truly exceptional service. Young and dynamic service team
Hi,
I was here for high tea and sad to say it was awful. Honestly, expected alot more from Heritance as it is one of the renowned hotels in Negombo. The food was not upto standard and a very less variety to. It took almost an hour to bring the food. However, I have been here before for dinner and the experience was quite the opposite. There was a wide spread of delicious food and it was worth every rupee. I hope the hotel take steps to make this better
The Bluetan restaurant at Heritance Negombo had an amazing selection of food for the buffet style breakfast. There was a special place given for Sri Lankan dishes including hoppers, string hoppers and milk rice. The staff worked tirelessly to make sure every guest had a wonderful dining experience. I have to hand it to Heritance for going the extra mile, every time, to ensure the customer satisfaction.
heritancehotels.com
