Herb Chambers Honda Reviews

We are very satisfied buying car at Honda Herb Chamber of Boston, The Sales Management (Victor Olivares) and Sales Associate(Felix Mojica) customer service was outstanding.

I got my safety inspection done at Herb Chambers this past weekend. They were fast, friendly, and efficient!

Great customer service and friendly staff made waiting for an Express oil change a wonderful experience. The new location on Morrissey Boulevard is excellent, close to both Ashmont and JFK UMass MBTA stations, a CVS, and Lambert's Deli and Market! The general manager, Susan is wonderful and attentive to clients needs!!

Sean DeSilva helped me so much. I had multiple issues with my Honda Accord and a tight budget. He helped me prioritize my needs while explaining in detail what needed to be done about each issue. I decided to focus on the removal of rodent. (yes, what a shame it's life ended when I turned my fan on.) and the odor and debris clean up that followed. A great job at a price that was less than what I expected. I can't thank Sean and his service team enough.

We had such a great experience with Seyed Khadivar- he sold us our first car and it just so happened to be the first one we looked at! A 2014 honda CR-V and he gave us a great deal and some great extras.
Service was great from him...can't speak for the rest of the staff so definitely ask for him when you are going to buy your car. Very professional but also don't try to lie to you and trick you into doing something. We are very happy with our purchase. THANKS SEYED!

Tony is very helpful service advisory. Highly recommand!

Car needed a lot of work and Dave and Sean were both very helpful and professional. No pressure.

Just brought my first car! YAY! Thanks to the sale rep VICTOR with all his help things went smooth with me. Thank you for everything Victor!

I had a broken axel and I had brought the extended warranty which I encounter a problem with the warranty company, but I will say that my Service Specialist Robert Hall went above and beyond trying to help me with my problem he resolved it and I was so happy with the service I received I will be recommending them to my family and friends thank you Robert for everything.

Victor Olivares was awesome. Thanks to him everything is going smoothly. If you need the best service as for Victor Olivares a name you can trust. Thank you Victor

Great service, people who work there they're extremely helpful, Sean Desilva, and Nick Tarquini are the best.

I bought a 2013 Honda Fit a couple of weeks ago. Overall, the service was fair. I felt pressured to bring in the check even though I told the salesperson that I had to work. Seems like he really wanted it by Friday to fill his quota. Also I had to wait a week for the car. Probably wouldn't go back there.

This evening I showed up, in a cold rain storm, to ask some questions about my Honda CRV. I bought my car in another state, but needed some help. Hudson Charles greeted me right when I walked in and was over-the-top helpful. He had literally NO reason to help me, but he answered ALL my questions, showed me new things about my car, gave me suggestions AND he even helped me put on my license plates. I CANNOT thank Hudson enough for being so kind to me and for helping me. He had no reason to be so nice, as I was not buying a car or even interested (as I showed up with one!) But he went above and beyond to help me. If you are buying a car, GO TO Hudson!!!!

The buying/bargaining process here was much smoother compared to other dealerships I have been to. Post-sale customer service is less than stellar.

As always, prompt and effective service, and in particular, a very able and friendly staff of agents helped alot as to the repairs needed, when they'd be done, and how much it would cost. Very professional yet pleasant, too!

I came in and was greeted by a great salesperson. She instantly gave me the attention that was needed and was not over aggressive like you find a lot of salespeople. She gave me a great overview of each vehicle after asking what would I like in a vehicle. She was dead on accurate in every aspect. Thanks for making my purchase easier than expected during these trying times. She was always space friendly and wore a mask

I have good deal today, and Tyler (saleman) is nice guy. We appreciated with your business.

Dishonest dealership advertising cars on their site that they don't have just to get you in the door. Huge waste of time, stay away.

This place is up side down nobody knows anything here don t wast your time

A big shoutout to Chris Purcell for helping me the last two weeks. I am moving from Boston to San Francisco, and wasn t sure what my options were for my vehicle s lease - which I had through March 2021. Chris worked with me to explore options of trading in the vehicle for an upgrade or returning the vehicle. Even giving me options on who I could contact if I decided to do nothing and ship my vehicle out. I worked with Donovin Tran after various discussions with Chris, and Donovin was also so so helpful to make sure I could be in and out quickly, having all of the necessary documents prepared ahead of my arrival. I decided to turn in my car, and Chris and Donovin made this process of how to manage my vehicle ahead of a cross-country move seamless. Thank you both!!

Had some questions about some unusual (but I guess usual) idling from my Honda Fit. They were very informative and not condescending like some places can be. This was very refreshing.

TLDR: Why make an appointment if the car still takes all day to be serviced?

I must say though, I am disappointed by their "appointment" system. You can make an appointment but other than arriving at the chosen time, there is no priority for you when you get there. You still wait to get your vehicle vallet, wait in line for a service rep to talk, and your vehicle doesn't get serviced at the appointed time... I understand that being busy is a thing but why even bother make an appointment? You can just show up with out the appointment and the experience will be the same.

Honestly, service would be outstanding if they would prioritize you by making an appointment even if the appointment was 4 months in advanced. Similar to that of a good restaurant. Sure, you can't predict some car issues but things need changing at regular mileage intervals which should mean one could make an appointment, and the car gets serviced right there on the spot with minimal waiting.

A full 5 stars for Herb if he can fix that system and a big raise to the person to suggests the better system to him...Thanks

My experience with Herb Chambers Honda has been awesome. I have gotten two cars from Herb Chambers Honda in Boston and I can say that I was treated like a member of a family and not just a customer. I bought my car here because of a recommendation I got. The service was amazing and I recommended my sister who also ended up buying a new car. Sam Desroches was an amazing sales person. He catered to my needs and was not a pushy salesmen. He was understanding and very friendly. I highly recommend this dealership as well as Sam Desroches who attended me while I was there.

Absolutely great customer service! I really enjoyed working with Thomas Ayers for my car purchase. If you are looking for an honest dealer, peace of mind, and a great customer service, then go for Herb Chambers. This is a great team to work with. Highly recommend!

I strongly recommend Victor Olivares as a Sales Associate @Herb Chambers. We just bought a 2013 Honda Pilot, our first investment together And Victor made it so much easier, very profesional!

My salesman Antonio Laroche was very kind, helpful and patient in helping me purchase my new civic. Very pleasant experience, I highly recommend.

A great crew! I always have a good experience here - they will get you a Lyft to nearby stuff - including the JFK MBTA, the waiting room is fine, and they have always done careful service of my vehicle, not bulking up the charges.

These guys are incredibly fast, reliable and always treat there customers well! Wouldn't take my car anywhere else. Fred Fox always makes sure to get my car back in to tip top shape. Thank you!

Had a great experience at herb chambers honda of Boston. Seyed made the process very easy and fast.

Easy, Relaxed Buying Process
by George the old, cool guy from Brookline, M | November 15, 2014

I purchased a used Honda from Eric Poulson. He spent many hours with me as I initially thought I wanted to lease a car. He explored that option and then guided me in the direction of a used 2012 Honda with minimum miles. He got me a fair value for the car I traded in. He certainly facilitated the conversation in such a manner that I felt trust for the knowledge he had about cars. I don;t buy cars often so I do not know much about the multitude of makes and models. I finally bought a car that I never expected to buy and it is the real first luxury car that I have owned. This is the second car I bought from this dealership and it won't be the last with sale's assistance that Eric Poulson provided. I would highly recommend Herb Chamber's Honda dealership and especially Eric as my sales representative.

It was a great experience, perfect service by Dj
Thanks

The best dealer ever if you will need a deal go to Micheal Bermudez is the best sales agent he help me with everything thank you

A++++ customer service. They go above and beyond!!!!
I am leading a new Honda Civic and my husband a Honda Hrv. If you are thinking of buying or leasing Honda dont go any further than HerB Chambers Honda. Tom the General Manager gives his all to his customers and employees. Trevor was my sales person and he is accommodating, knowledgeable, and as friendly as they come.

Absolutely no problems selecting and leasing my Honda CR-V. Victor Olivares, Sales and Leasing Consultant, was extremely helpful in exploring my options. Everything was in order and ready the day I picked up the car and no hassles.

Had a fantastic experience working with the team, and Trevor (going to not use last name) was fantastic through the full process. They delivered the car with masks, gloves, and made themselves incredibly available and were fully on top of it. Thank you.

My experience at Herb Chambers Honda in Boston was incredible. This was my first time leasing/buying a new car and I figured that everyone I encountered would be pushy and aggressive. This was not the case at all. Fabian Garcia was patient, knowledgeable, and he went above and beyond to make sure I was comfortable with all the decisions in the entire leasing process. Marco Entraigues also played an important role in the experience; he patiently walked me through every step of financing and was even able to help me with my insurance rates. I'm so happy with my new car and I'm thankful to the guys at Herb Chambers Honda in Boston for everything they did to make this such a positive experience!

Hello,
My positive interactions were with General Manager of Honda, Joel Ginsburg, sales person MU and Brad Dixon in finance. All were on time, polite, professional and a truly a pleasure to work with. Joel, was a referral from a friend who also received exceptional service. The three year lease payment of my Honda Pilot Touring is $50 less than the five other dealers I contacted. I only had to visit the dealer twice and both visits were quick and easy. The paperwork was a breeze. The sales person MU was friendly, informed and very nice. The finance manager Brad Dixon was friendly, smart and we quickly made a positive relationship. The entire experience was my best vehicle purchase in my lifetime. I'm 45 and have purchased a dozen vehicles for family, friends and business. I highly recommend General Manager, Joel Ginsburg, sales person MU, finance manager Brad Dixon and The Herb Chambers Honda Team.
Thank you,
Greg Dorsey, Real Estate Broker

My mother and I went in to lease a car for me. Tom A was our salesman. He is knowledgeable, personable and a gentleman. He had no problem explaining the difference in the cars we were asking about or the leasing process. Will definitely recommend him to my friends and even though he isn't a Patriots' fan mom will too!

Great Customer Service. Had some issues getting in touch with the initial salesman who did the purchase and sale. but Gerson who took over was phenomenal he helped us with every aspect of buying the car and explained patiently all the technical features of our new car. Alfredo the sales manager was extremely responsive to our concerns.

Teresa provided exceptional customer service and I was able to get a tire replacement as well as scheduled maintenance and a filter replacement all in 1 day!

Wish I never bought my car here. Salesperson left me to take care of another couple. As soon as I gave him the down payment and signed the paperwork, started up the computer next to his and just left me hanging out.

Have been going to this Herb Chambers for years, for service. While I am sure I could find slightly better prices at a local mechanic, the ease of booking and continued performance of the service here has kept me coming back. On occasion I run into a service appointment taking longer than it should, but for the most part, all appointments have gone smoothly. I have never felt pressured into service, and appreciate the health checkup for the car. They could use a little extra man-power at the check-in area, but overall a fairly smooth experience.

Great sales rep! Mu is a great sales rep. He is honest and trustworthy. Always sure work. You should ask for him to buy a car there.

I had a tough time with purchasing my vehicle between the missing title and the almost 2 months wait to receive my car, thought out the experience Steve Roach was professional and engaging. He was at times the only contact I had with the dealership. He has followed up with me several times since then and I appreciate it. While the car buying experience was a disaster Steve and Dana (manager) did their best to communicate the situation and rectify everything that they could.

I went into Herb Chambers Honda of Boston looking for a new vehicle. Mike Davis was very courteous and led me in the right path to finding the perfect car for me. He was extremely professional, attentive and helpful. And his customer service was excellent.
Thank you for the positive buying experience. I highly recommend Herb Chambers Honda in Boston and go see Mike! He will take great care of you!
Great experience!

If you have to get service done don t even waste your time going here. I made an appointment for 10:30am. It s now pass 12noon. An oil change should not take over 1hr 30+mins, and the lady at the service desk doesn t even make things better. I went to ask her and she act like I m not supposed to ask about my car, very unprofessional. She also couldn t even find my information in the system, its as if I was never checked in with them, I have to give my name and everything all over again just to verify my car and who I am and this is after I ve been here over an hour.. BTW we all dealing with the Covid, it s not an excuse to be unprofessional.. Just got my car back 12:23pm. I arrive at 10:30 for an oil change. NEVER COMING BACK HERE

Susan Moore is an awesome Service Advisor!
Check her out

My Honda CR-V needed a new battery; I made a last minute appointment. DJ had me in-and-out in virtually no time at all. He even checked the back-door latch which kept sticking; he reprogrammed it, and now with the new battery, it works like a charm.

- Their pre-purchase inspection service is pretty incompetent.
- You don't see the technician, you only interact with some people who call them advisors, but clearly have no expertise on cars.
- 5 stars reviews must be a joke. The employees are friendly for sure, but they do lousy job.
- If you need prepurchase inspection (or any inspection I believe) find a good honest mechanic (many of them are available on Yelp and Google reviews)

Details:

I took a friend's car there for a pre purchase inspection for a used car this morning. Report advisor was Robert Hall and technician was Paul Proudfoot. Herb Chambers was the second place I took the car for inspection, as I needed a second opinion on some of its issues. The service they provide was very incompetent. In the first place I visited, I was told that A/C compressor is broken. However, in the second place, (Herb Chambers) the technical report I got was saying that A/C is OK. Then I insisted and ask them to check the A/C once more. My "advisor" (!) Robert took me to the car, turned on the A/C and told me that it is blowing cold air. Then I said I think it is not cold enough, then he brought a fancy IR thermometer and we saw that temperature was floating between 50-70 F. I told him that it should be around 30-40 F (thanks to the videos I watch on Youtube! ) if it is fully turned cold. After somewhat long discussion, finally he was convinced to call the technician Paul. Then Paul found out that A/C compressor is actually broken, after I point out specifically! If you don't know it costs around $1000 to replace it, and it was missed by these gentlemen! The car I plan on buying values around $5000-6000. I am shopping for my first car, and recently started learning deeper about cars. Yet, I was the person who was teaching them how to do their job!

Don't go to this place if you are looking for a good inspection of your car. You don't even get to see the technician. You talk to some guy at the counter who calls himself advisor, but clearly needs an advice about cars. There are much better local mechanics that can be found in Yelp etc. who will do all the inspection for much much less price in 15-30 mins, without keeping a hold of your car for a whole day.

Honest, efficient and thorough service.

Sean was an absolute pleasure to work with. He walked me step-by-step through everything that was being serviced on the vehicle, and even caught/replaced a bum battery that was covered under the manufacturers warranty.

I don t know what they re paying him, but it s not enough.

I despise this location. Everyone acts like they have had a terrible day every single time I hv been in there to do maintenance in my car. Waiting time is outrageous. And there is a creepo working there, looked at me endlessly to the point he made me feel extremely uncomfortable.

Brian is an amazing salesman and he went above and beyond but the valet parking people suck and the cleaning people suck !

Great experience! From the first call with Luiza to the gentleman who was at the door through finance and even the valet guys who took my keys! Just GREAT! Jay was amazing. Listened to what I wanted and didn't show me anything less than that.

I will never bring my car here ever again. I recently brought my rav4 in for regular maintenance and safety recalls. They ended up replacing the alternator (squeaking noise), front brakes (warn), and spark plugs (mileage). It was around $1800 which is probably a complete rip-off especially since my car was driving completely fine when I dropped it off. As soon as I drove my car out of their lot it had an extremely rough idle and almost stalled when stopping at a light. I called immediately and scheduled to bring it back the next day. The next day they said they couldn't replicate the issue and said I just needed to drive the car for 30-40 miles after having that type of work done and the symptoms will go away. I continued to drive my car hoping it would go away and it just got worse. I brought it back a 2nd time and they said they couldn't replicate the symptoms again. They suggest that I road test with a mechanic next. The problem continued to get worse and my car actually started stalling when coming to complete stops. I came back in for the 3rd time and spoke with the mechanic directly. After a two minute conversion I was able to get him to fix the problem by agreeing to replace all of the spark plugs they had installed. I had several conversions with their service desk person who was never able to get the mechanic to fix the problem that they caused. Do yourself a favor and bring your car somewhere else!

Thomas Ayers, the salesman that I worked with, is fantastic! He is knowledgeable, personable and not only did he give me a great deal, but he jumped through hoops to make sure that my entire experience was nothing short of excellent. My whole perspective on purchasing cars has changed for the better thanks to him. I can t recommend Thomas or this dealership enough! If you are looking to purchase a new/used car, definitely give Herb Chambers of Boston a call and ask for Thomas Ayers, I promise you will be glad that you did.

I had a GREAT experience buying my Honda Fit. My sales rep was Jose Yapul and he did an amazing job of recognizing that I'm the kind of shopper who needs to crunch numbers before I make a decision. He walked me through all my options and then let me think about it. No pressure, just putting all the facts on the table. That kind of respectful sales experience is absolutely a part of why I ended up going with Honda.

That respectful experience continued while working with the Finance Manager, Lascelles, on my paperwork. He also presented me with my various options and then let me make my decision, no pressure.

I also love the Fit itself. I ended up going with a 1 year used car instead of brand new, and the service team made it look so nice, my friends keep forgetting I bought used. An all-around great experience, I would definitely recommend checking out this Honda dealership.

Bought a car here and had Eric Poulson as my salesman. He was a huge help and very knowledgeable. I was able to set everything up very quickly, and had my car by the end of the weekend. Would definitely recommend!

Thomas Ayres was a great salesman. I asked for someone that was laid back and low pressure and I got what I wanted! I had done research on leasing Honda Odysseys and had offers from other dealers which I showed him. They matched the offer and got me in and out with paperwork for the new lease in very little time. I met with the dreaded finanance manager (where they try to sell you undercarriage protection etc etc...), and told him I wasn't interested in anything he was selling - this was why I buy hondas - they don't need any extended warranties etc. His name was Mohamed and he was also great. This is maybe the 7th or 8th car I've bought and it was the first good experience. Definitely will go back and hope that Thomas is still there in three years when we go to get another new van.

Huge shout out to Saurav Sherchan for his excellent customer service, helpful and positive attitude, and his flexibility in meeting my various needs for my new lease. So excited with my new Civic, and Saurav made the whole process easy for me. Also, big shout out to Mo Denny in the finance department for getting me in and out so quickly. Looking forward to working with Saurav and team for years to come.

The salesman is OK, but the sales manager behaves extremely clueless. Keep away from this place unless you are willing to pay whatever they ask for.

I visited for a used car. It was normal when I first talked with a salesman, the initial price they offered was high but that is nothing unusually for a big dealer. Then weird thing happened, I was requested to talk to a "manager", who literally asked me to report the previous conversation with the salesman to him. Can you just ask your salesman? Why you hire him if he cannot be trusted?

In a second visit, we test drove the car and talked about the price. Before the visit, I got a ~2k lower price from a different dealer for a similar car. So I told the salesman their asked price was 2k higher than the other place, and I will consider only if they can lower the price to a similar range. The salesman made some attempts in lower the price, which made it considerable, then the manager came. Of course he asked me to repeat the conversation again, and totally ignored the salesman's offer about lower the price. He went back to the original price, did not want to make any offer, just cannot stop questioning the other dealer's price, and stated "you can talk to the state if you don't want to pay the tax". After 5min nonsense argument about "I need to admit his price is low so he can do a good job", I left without a handshake, and purchased from the different dealer 1 day later.

As a big dealer with plenty of new visitors everyday, maybe they simply don't need customers to return. And maybe it is too hard to find a grown-up manager that can physically say "yes our price is higher, but consider it and come back when you see better deals."

Simply the best dealership I ve been to. Friendly staff and second to none service department. I had the pleasure to work with Sean Desilva who made the process seamless from star to finish. I highly recommend this place to anyone looking for a friendly environment and straight forward business.

I had the best car shopping experience ever at this location. I told them everything I wanted and they worked with me in came in right what I needed. Paul is an exceptional car salesman I would never see anybody else but him. He goes above and beyond for his customers whether you buy or not. He has truly changed my car buying experience it makes me excited for my next I will be recommending Paul to everybody. The gentleman and finance that assisted me was above and beyond exceptional all around great team!!!

Michael Bermudez was my salesman when I was looking at a Honda Fit. I ended up spending about a half an hour with him on a test drive as unfortunately, it was rush hour and a lot of traffic. He is soft spoken, not pushy at all and overall, a really nice guy. I felt like he gave me good information and knew his stuff. Highly recommend him!

Worst experience ever. They asked me: "What would it take to make this deal happen today?". After outlining what we wanted and signing the contract, we found out that what we were offered was not included. Since "you do not have what THEY [salesmen] promised in writing" there was no way management could prove they broke their promise.
They insist that they explained everything to us, but that is not true.
After talking to the General Manager- he kind of apologized, but asked me: "what's the big deal?" The one person that I thought could help us, turned out to ignore our problem. He ended up "fixing" the whole AWFUL, TERRIBLE experience with 2 free oil changes.... I felt humiliated but that offer, which I refused.

If you are planning on going there here is my advice:

- Make sure you ask ALL possible questions you might have.
- Do not assume they understand everything you are saying.
- Don't feel pressured by the time it is taking. They are there to "help you".
- Make sure THEY understand what exactly it is you want from them
- Make sure YOU understand what is that they expect from you.
- ASK them what are the next steps you have to take (we did, they said everything was taken care of, but obviously, it wasn't)
- Do not sign anything until your lawyer has read and approve the contract.

Other info:
We had a lease with Honda that was about to expired and went to Nissan. Nissan took care of the remaining payments. they took the Honda Odyssey and delivered back to Honda. Nissan took care of everything.

Our lease with Nissan was about to expire in 4 months, so we started browsing around to compare prices.

When the Salesmen at Honda Herb Chambers Boston asked us: "what would it take to make this happen?" We answered and explain what Nissan did for us. We wanted Honda to take care of everything.
Honda said they would.

When I came back to pick up our new car they told us that we had to bring the car back to Nissan and pay whatever Nissan would charge us.

They promised to take care of everything, but they broke their promise. Of course, they said that THEY NEVER promised to bring the car back to Nissan, etc... We were not told that!

I feel cheated, humiliated and very angry.

I won't tell you Not to go there, or that all salesmen are bad. I'm sure that there are great people working there, and I hope that if you decide to go there you have a great experience unlike us.

Worst car buying experience ever!! DO NOT GO HERE!! Wish I had read some reviews before deciding to shop at HC.

Saw an ad for a car I liked, made an appt to come in and see it. Then of course it sold before my appt. Fine, look at some other cars, find one I like, buy it, cash. That was Sept 2, today is the 26th, still no car. There is an issue with the title and it will be 7-14 more days until it comes in. They have called me twice, TWICE. What is wrong with these people???

I went to herb chambers in Boston the other day. As soon as I came in, my daughter and I was greeted by Victor Olivares. He was very patient and understanding on helping us find a car. He made us feel comfortable the whole time. Thanks to him we found the car that I wanted! Like his pen says...he is a name you can trust!

Friend of mine recommended for me to get Honda cars,by this way I met Keith.He is very professional, very helpful, very polite and caring. He has an excellent personality.Now I am recommending him to my friends because i believe they are going to be very satisfied like me. Keith, understands customer needs and he makes things easier without complications.I really can't explain how thankful I am.

This dealership and the staff there are amazing people. The staff is so helpful and polite with customers.

DJ at services was great, very professional and courteous.

I give 5 stars for Thomas Ayers. He is so friendly & nice, & has a good customer services.

Excellent service, great atmosphere and Manny was our salesman and he was phenomenal. Sat with us patiently explaining the whole process and providing us with every small detail. Recommend him and this dealership! Walking away happy and with a smile :)!

The sales team at Honda worked diligently to get me into a car that worked for me and my budget. I am eternally grateful!

Prompt, professional service. Ordered parts and got my car back on the road quickly, without wasting my time

Great experience!! Fabian G. was super nice and helpful. There was an issue with me picking up my car so they delivered it right to me at work. So glad I went here. I was nervous but it turned out to be an easy process.

First time to new location, still work in progress. Overall great service got me in and out for a last minute oil change.

Went to have my car's glove compartment fixed, get an inspection sticker and fix an emissions problem. Sean was the gentleman who helped my wife and me. He was incredibly professional, efficient and knowledgeable. He answered all of our questions, checked in on us and followed-up with us even as he fought off a virus. Great experience, will go back and highly recommend everyone else give them a try for you car needs!

Bought a car here today! Joel the manager, Manny and Tyler turned what could have been a very bad experience around! We also got a good car at a good price!

I am extremely happy with my visit to Boston Honda
At common wealth avenue

I recently bought a car from here, actually I literally just drove my car off the lot & the first thing I felt I was obligated to do was to write a brief review on how awesome this location truly is. From the moment I walked in, until that very last moment before I pulled off everyone there made me feel so welcomed and appreciated. This location is filled with the best group of individuals I've ever met at any dealership. My sales person Rafael was exceptionally well also. He went above and beyond to assure that I got the best deal possible. Rafael truly was outstanding and I strongly recommend everyone interested in purchasing a Honda to stop by and sit with him. I also had the privilege of meeting with the finance manager Mohamed, both of them together made it possible for me to take my car home tonight. Not only were those two guys really friendly they're also extremely efficient! Not once was I left feeling pressured or unsure of anything. They both went over every aspect of my purchase and answered every question I had thoroughly. This location really is awesome and I am beyond happy with my car I love it!

Victor made it very easy. Was able to get us in on my CRV . If you want good service go see Victor

I recently re-leased a vehicle and Victor provided wonderful service. He made sure all my questions were answered and that I was aware of the process. All the staff are very friendly. I love my new car!! Thank you !!

Alex was very professional, expedient, and friendly. I will highly recommend him to others

Excellent service. I've been a customer for 10+ years

I recently purchased a new Honda Accord 2016 Sport. Most important for me was to find a dealership that will be honest and professional. I am glad I was able to receive that type of service at Herb Chamber Honda in Boston. Hassle free. Everything was handled in a professional matter. All of my questions were answered and all of the details explained. People who work there are definitely professionals and know what they do. It was one of the best experiences I ve ever had. It is so hard to find a good dealership nowadays, but Herb Chambers Honda is the best. Will return to them and recommend to my friends and family

Benson is very knowledgeable and focuses on providing good customer service. Great experience! I love my coupe

I just bought a new Honda Pilot from Herb Chambers in Boston. Saad Malhoun was my Sales Assistant. He was extremely helpful. Saad was able to capture my requirements and offer me various options. He personally went and brought cars from other locations for me to view. I am very satisfied with the experience and I really recommend Saad if you are considering a Honda.

Nick & Susan @ herb chambers is awesome. The whole team helped me out last minute and always takes care of their customers!

I've had mostly positive experiences here. One agent was a little short with me on the phone when I asked about towing, but other than that I've had two state inspections done here and in both cases everyone was friendly. It's easy to get an appointment if you call (I couldn't get the online booking to work), and their service department is open on Sundays, which is what led me to this place to begin with.