Hendrick Honda Charlotte Reviews

Clarissa was wonderful. Very knowledgeable, friendly, and helpful. Thanks Clarissa!

Great staff. Very knowledgeable and made my car buying experience easy going.

Tony Howsare is a person you can trust to know about the car and the process. I wouldn't go anywhere else to buy a car. Thanks Tony! He is upfront and honest! You don't find many salesmen like him, totally recommend

RONNIE RUSSELL-aka- Jamie Fox-made this experience Simply the Best . The self made wall was torn down after talking with this Gentleman , and sealing the deal.My daughter and I were looking for a new used Honda. The last time we were at Hendrick Honda was 6yrs ago and it wasn t memorable , thank you Mr Russell!

I drove 1.5 hours to see a car that they confirmed was in stock by text through their website. When I arrived I was told that they did not have the car, and they did not know the person (Katherine) who communicated with me. They denied having a third party handle their website inquiries.
My impression was that the operation is not very professional. I was also told that they could not locate the model I was interested in, so I located myself online and will take my business elsewhere. By the way, last I checked, the model was still advertised on their website.

Plenty of seating, giant TVs, cubicles to work with power and guest WiFi. Drinks and popcorn but really - does anyone actually enjoy hanging out at a car dealership getting their vehicle serviced? If you do then this is a 5 star experience for you.

I have been servicing my late model accord there for several years and decided to buy another car and chose to buy here. Nick Walters was the best in assisting me with the purchase and made sure I was satisfied with the vehicle. All aspects of this dealership are top notch and they go above and beyond my expectations!

Went for an oil change on my wife's CRV...Don got me in and out..no fuss,no bother. NO sales pitch...asked good questions about how the car was running, and sent me on my way.

I love this dealership. Everyone is super helpful and nice from Kelly Jo in finance to the Manager Chris to the service people (Jesus). You can not go wrong by doing business with this dealership! I bought my first car back in 2012 and turned around and traded it back in 2013 and the process was super seamless. Going to this dealership is like going to visit family. My advice is Hendrick of South Blvd...

Cannot thank Sean Smith enough for his excellent customer service! He helped me to find my daughter a good car, one that was reliable and for an affordable price. Yes, I was the difficult customer! We tried so many cars out and almost bought a couple of them. He was so patient every time I changed my mind on him and had to tell him it wasn't the right car! Finally we found the perfect used car. He went out of his way to make sure it was delivered to us in the best condition possible. My daughter loves her new car, and I am happy she is in something that is perfect for her!

Thank you Hendrick Honda! Thank you Sean Smith! I appreciate your loyalty to the customer. This is my second vehicle purchase here and I am sure it will not be my last!

Scott Wendel did an excellent job explaining what was going on with my car in a way that I could understand. He was also honest about what needed to be fixed first, knowing that I couldn't afford to do it all at once, and what could wait until my next paycheck. He was patient and helpful and I will definitely trust him with my car in the future.

I bought a car with them a month ago very great service and Ronnie Russell is the man to see very helpful and even entertained my kids I couldn't have asked for a better salesperson

I recently bought a 04' Honda Civic from Hendrick Honda's even though it was a used car they treat me very well. The moment I walked in I told them I saw a used Honda Civic for sale online that I wanted to buy. My Salesman Frank first told me if I saw the car-fax and I told him no. He said "well let's take a look". Didn't find anything bad about it only had one owner. Another thing was that the car wasn't even in Charlotte, it was in N. Charleston and which they had to transfer it to Charlotte, in which they did at No Cost and they brought it the next day. Which often other dealers will do. My Salesman Frank was a great person to deal with, he walked me through the sale and show me how much the cost will be and fees. Overall It was the best experience I had at a dealer and I highly recommend Hendrick Honda's if you are looking to buy a car under 10K . They treat the cars well and offer you a 3 month warranty for free. But ask For Frank He is very "old school" and will make you feel at home.

My wife and I have been in town for about a year and I have tried the two other Honda places in town. I was extremely disappointed. Hendrick on South Blvd has been nothing but fantastic. Jim Burrows has been wonderful to work with. I've been in twice over the last 6-8 months and its been a pleasure.

I recently purchased a brand new Civic from Hendrick Honda and it was the perfect car buying experience. I had the pleasure of working with Vickie Athey and I cannot say enough about how wonderful she is. She is a far cry from the stereotypical car sales person - she was warm, knowledgeable, made me feel comfortable and got me exactly what I wanted for the price I wanted. Even after the sale was final, Vickie has provided phenomenal service. If you are thinking about buying a Honda, go see Vickie at Hendrick Honda!

I had really good experience on my first warranty service of my Civic. The time frame for repair, attention to details and professionalism of their team made the experience smoothly and easy. A+ service
Lately the service inspection was not just normal was above and beyond, finding out what was really need my car. Thank you for the hard work and extra mile.
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Appreciated Donald Gunn's excellent customer service last week on my visit. He went beyond the call of duty to help me return to work with a minimum of disruption which saved my day. Thanks, Don!

Had a great experience with Sam Calman. He was informative and never pushy. Flexible and responsive. Very pleasant experience.

Had great car buying experience thanks to their sales agent Ronnie Russell. He made us feel very comfortable while he went through the buying process with us. He was very smart and friendly. I and my family were very satisfied with service and the car we got.

Just went to Hendrick Honda and wow the service was amazing! My salesman was Chip Chamberlin and I'll recommend you to go with him because he worked so hard to get us the best deal possible, he was very patient with us and took the time to listen to our needs and to show us all our options, I highly recommend you to go this dealership if you're looking for a Honda!

Thank you so much RONNIE RUSSELL!!! I love my Honda Civic 2013... Excellent job

My CR-V was impacted by the major airbag recall and I received the BEST service from Hendrick Honda! Thank you for assisting me, Patrick and Richard!

Don't bring your car here. I own a Subaru Impreza WRX STi. A few weeks ago I was rear ended. The damage wasn't all that bad and just required my rear bumper to be replaced. The person who rear ended me had progressive insurance. Progressive said I should take my car to Hendrick. Since I have a Subaru I called Subaru of South Blvd to ask if they can do body work. Subaru of South Blvd said they actually use Hendrick for their body work sometimes. With that recommendation I decided to take my car there. That was a huge mistake. Before the accident and even before I took my car to the body shop the gaps between the rear quarter panels and the bumper lined up perfectly. After getting my car "repaired" here the gaps no longer line up. I was dealing Justin at the collision center. He was generally polite, but I didn't like why he told me that his shop can't make the car look as good as it used to. He said that my car actually had previously been fixed. My car has no other accidents reported on the title. So this is an unreported crash / repair. He said, "They can't fix the issues from the previous repair." In other words a different shop fixed damage that was not reported on my title, it occurred before I owned the car, and they did a really good job so the car didn't look like there had been any damage. However, because of that Hendrick Honda Collision Center can't make the gaps look right. Even if the car had been repaired before why did it look so good? Why was this other hypothetical shop able to get the gaps right? I just want my car to look like it did before the accident. I'll never take a car here again and I plan to let everyone I know not to take their cars either.

My experience with Hendricks was pretty good, no complaints. I went in a bit nervous left out satisfied customer. Thank you Tony!

My sales consultant, Chip Chamberlin, did a great job and lead me through each step in the process with ease. I would highly recommend Hendrick Honda and Chip Chamberlin.

Great friendly service, as ALWAYS. Attention to details of service are always followed. We have experienced nothing less than great service from the day we purchased our vehicle. Thank you for being dedicated to providing excellent customer care!!

Danny Cannon did an excellent job getting the car serviced. Thank you!

I experienced awesome customer service from everyone at Hendrix Honda. Carlos Coyle was my sales representative and was straightforward and great with helping me get a used vehicle. I would recommend him to anyone!

It was a wonderful experience negotiating by email. Once the terms were agreed upon, the walking out the door price was not a penny more!

So, without having had any experience with local dealerships in the area, I walked into Hendrick Honda used cars and spoke with Dorian, the manager. I was probably not the nicest customer having been armed with knowledge of other not so good reviews. Dorian was so professional and kind against my salty demeanor that if they had the car I wanted I would have gladly bought it. There's something to be said for kindness.

We bought our minivan from here a few months ago. The salesman Mr. Carlos Coyle was a great help and very thorough explaining everything. Thank you

My wife and I, and daughters have purchased about a dozen cars from Hendrick Honda over the past 50 years. Jim Burrows has been our service advisor for many of those years.
He is the best of the best.
He keeps us up to date on what is needed and when.
He is always smiling too!!

I am very happy with my purchase and the experience was great!

I have been buying cars at Honda for the past 20 years.I have never had a problem that they couldn't solve

My sales rep Jess Johnson is great and Dennis Sanford in customer service as well.

Love my current car 2015 Honda CRV.

Concetta Casey

10 Plus across the board everybody very friendly and helpful Special thanks to Steve Bagwell for your help and patience

Great salesmen especially Paul York. Paul is very knowledgeable and respectful.

We had the pleasure of working with Chip Chamberlin at Hendrick Honda in North Carolina, while shopping for our 16 year old. Chip was very professional and kept our budget in mind when showing us potential vehicles. My husband and I were extremely happy with the customer service that we received from Chip. He is the real deal in our book!!

I bought my first CRV from here around one and half years ago. It was certified vehicle. I never got any issue in my car from that day just I changed my back wiper. I like the way they handle their customer. Their service guys are pretty knowledgeable and supportive.

Your service department is awesome! I took my 2012 Odyssey in for a noise that I though would be major and it turned out to be minor! Lucky for me! BLAKE FORTNER is an awesome mechanic! He knows his Hondas!!!! STEFANIE BRUNNER is my service advisor, She is great! She kept me informed, advised me of future service items and made sure I was accommodated in picking up my car after the service department closed. I feel they are complete trustworthy and can depend on what they say. I am very pleased with Hendrick Honda and won't go anywhere else.

Very easy to do business with. We were very comfortable with our buying decision.

I ve been taking my vehicle to Hendrick Honda for several years and have never been disappointed. I always call Dan Cannon when I need to schedule an appointment and he never disappoints in accommodating my schedule. Dan makes me feel like he s really concerned about my service experience, and making sure I m satisfied.

I bought the 2019 Honda Civic EX on 12/8/19 after returning my Honda Accord. It was over all a great experience. I give credit for my next purchase to the Agent Tanner Fisher. He was clearly not in the business of sales pitch. He tries to listen to you and then make it work for you. Very transperent and pleasent to work with. The finance signing also didnt take much long. I would recommend this dealership and Agent Tanner to anyone who is looking for a new ride.

Dave Tomas was very good - good information with no pressure

They failed to provide a comprehensive service of my Honda CR-V. I serviced my vehicle with them and they mentioned that everything was in perfect condition. Just a week after, I did an inspection of my car at a car care center to comply with NC inspection requirement and they mentioned that my car brake light/ stop light was not working.
Poor service.

The only place I will buy from !!! Everybody there doesn't matter who is going to be assisting you is wonderful. This time I dealt with Barrett Johnson and Merlani . They worked for 2 days to get me the payment I needed and went above and beyond in insuring every single detail of my experience was too knotch. 10 stars for service if I could give them that I certainly would . Thanks so much guys . You truly are good eggs and I appreciate y'all very much

I recently bought a used car at Hendrick Honda. It was my first used car experience. I ve bought my last 3 Honda s new at Hendrick Honda and has a great experience. The used car experience was not great. Now most of the paperwork is as done prior to our arrival which was great. However, the finance manager talked a lot about himself and how much he drank the night before. I was not interested in hearing about drinking. I just wanted him to do his job and get us out of there!

Donald Gunn did a fantastic job getting me in and out quickly on short notice. Thank you!

Fantastic place and Ronnie Russell made the experience quick and painless. Thanks again Ronnie.

The Hunts

Andrea is the best. Getting a car serviced can be a scary experience, but with her warm welcoming smile, she made the whole visit painless. She provided excellent service from the first phone call to us driving off the lot.

Jonathan Sullivan in the service department is incredible to work with he s been there over 10 years and definitely knows his stuff!!! My vehicle was serviced quick I was very happy with my experience and will continue to bring my car to Jon at Hendrick HONDA on South Blvd!! Great Job Guys!!

-Richard

RONNIE LOPEZ!!! Is the guy to see. He knew exactly what I was looking for, he knew me better then I knew myself.This dealership is the best around because the sales people are auto enthusiasts who are sincere when they talk to you and aren't always trying to push a sale. He carefully explained my options so left with more for less. Should of came here Years! Ago.

Fast and Friendly service and Dennis Sandford was very efficient and welcoming. He kept me informed and very pleasant and he Thanked me for my business and please come again. Thank you Dennis and I will return and will ask for you!!! Thank you and Happy New Year!!

I highly recommend Richard P in the service department at Hendrick Honda South Blvd! He is very nice, and I will ask for him next time my CRV needs service!

Dennis Sanford is the best service advisor. Friendly caring and understanding. Great guy great service.

Awesome service!! We walked in with hopes of buying a car and Tanner Fish took care of me right away and offered me a great deal for an amazing car and we went through the process quick and my car was ready to get picked up the next day, I totally recommend going to Hendrick Honda for getting a car and going to Tanner Fish who helped me get a good deal for a good car and was determined in getting a good car with no intention on being pushy and getting me in a car I didn t want ... I am in love

Jeffrey Smith took care of the issue I came in for quickly, and also fixed something I sprung on him when I got there. And then followed back up with me immediately after I left but called back with a few additional questions. Great customer service. Thanks!

Ridiculous service, When I visited the service center about a month ago they told me that the Breaks pads are bad and gave red for the front and yellow for the rear. I clearly told them about my Vacation and getting the car fixed once I am back was on priority. Then I called for an appointment to change the rear and front brake pads and finally when I arrived there I told them to replace both the brake pads and the estimated time was about 4 hours I was fine waiting there. Then the sales representative approached me I told I was interested in trade-in option if there is a good value for my car. Then the sales guys tried to convenience me for a vehicle which I was no more interested coz of various reasons. Finally, when I went to collect my car only the front brakes were done the representative who took my car was not available to discuss it and the lamest answer given by the representative was if you are thinking to trade-in your car so I did not change them. When I questioned him why couldn't you approach me when I was waiting there for 4 hours again the craziest answer was " I Didn't want to bug you off when you are talking to salespersons". And the irony of the story they gave me a red report for my rare brakes and made some stupid recommendations worth 900 USD which when checked in another Honda service center sounded weird. With all the irritation when the representative gave me a visiting card to revisit the service station I told him that I will never visit the service station and to my surprise staff pulled his visiting card from my hand. So rude behavior and irresponsible people. I do not mind about the KBB or the service history I am happy visiting other service providers. The technician tried to connivence me that I can still do about 10000 miles with the rear break pads showing red. Very bad experience never wanna visit the place back.

I was frustrated that I had made an appointment for just an oil change and requested a rental car but when I got to Enterprise they said they didn't have anything for me. They were able to accommodate me but it was not a pleasant experience.

Great Experience! We wanted a Minivan, as soon as we got there, Greg (our sales rep) knew exactly what we wanted! We are very pleased with the purchase as well as the great customer service we received. I have recommended Greg to all my friends and family that are looking to purchase a car.

Frank was very helpful with finding me the right kind of car that I wanted .
Their was no pressure on me to just any car he wanted me to have the right one
He was very professional with the whole process.I would recommend him to a friend or
relative who is looking to buy a car.
Thank You Mr. Frank Norton for your great help.

Hendrick Honda South Blvd have always done a good job on what I ask to be done and then advising me after my car, Honda Pilot, has been checked out, what needs to be done. Service Advisor, Clarissa Parks is awesome, she always discusses with me what needs to be done, why, and what I can wait to have done. Thank you Clarissa for your knowledge, caring and always a warm smile. The service technicans are wonderful, always do a good job!! Thanks to all. Linda Jean Collins

I had to pleasure to interact with Ned Hindi while purchasing my new Honda Civic. He was smart, friendly, patient, and I truly felt like he wanted to help me as much as he could with anything during the car buying process. He has even checked in on me and the car after the purchase to make sure I was still happy.

Exceptional experience and an exceptional price on an exceptional vehicle.

I bought my car from this dealership but I also go there for service. Yesterday I got new tires and wipers and had a great experience per usual. They get you in and out quickly and have a great waiting area if needing to work remotely while your car is worked on. Dan helped me and he was great.

Jessica Johnson provided excellent service in
the purchase of my new Honda Accord. I would
recommend her to anyone interested in a new
car.

I went for my first car and RONNIE RUSSELL helped me the process was fast and easy I would recommend him or this place in general to go and purchase a car the environment is fun to be in .

Tony Howsare is the ultimate professional. My wife and I had so many questions when we got her new car. Tony took his time and made sure we new how all of the equipment on the vehicle worked. I will gladly recommend everyone I know to Tony.

AN HONEST service department, told us exactly what we needed, AND what we didn't need.
GREAT CUSTOMER SERVICE
VERY RESPONSIVE
CRAFTSMANSHIP the repairs were expertly done. On-time and On-budget.

I couldn't have asked for a better all around experience. Hendrick's Honda their sales department, and their service departments are GREAT.

I thank the entire staff so much.

I do my regular service at Hendricks, and it has been very satisfying thus far! Less wait time when you make an appointment. The lounge is excellent and they have small individual seating area for you to work.

The dealership closes at 5pm on Sundays and I was not aware of that when I strolled in at 4:30. I was first greeted by Sam Reynolds and explained to him exactly what my needs were. Sam gave me options and explained advantages. He then introduced me to Manny Dasilva, who became the sales associate I worked with. I did a test drive and signed papers for the vehicle I wanted. Both Manny and Sam stayed late and did not show a hint of irritation nor made me feel rushed. Also, Manny and Sam were extremely friendly; neither was pushy, overbearing and disgustingly aggressive to the point that I would have walked away and done business elsewhere. The vehicle I wanted was not in stock but in transit. Manny contacted me to keep me abreast of the expected time of arrival. The vehicle arrived withing 3 days. When i went back to the dealership to pick it up, Manny walked me through the rest of the sales process / paperwork, took the time to show me all the features of the vehicle and encouraged me to contact him with any questions or concerns. Overall, a wonderful experience.

I had an excellent experience with Melissa Evans at Hendricks Honda dealership she had excellent points about the car and she had a very enthusiastic personality and she was very very confident about the car and EXTREMELY PLEASANT to be around. If you need help with finding the car of your dreams at an incredible price then visit Hendricks Honda in Charlotte NC and ask for Melissa Evans I promise you that you will not be disappointed at all.

My first contact with Robert Conley was over the internet as I live about 80 miles north of the dealership. He quoted me 3 similar cars that matched my inquiry. All had an aggressive price! After further emails and phone conversations, all of which were extremely pleasant, I decided to travel to Charlotte and close the deal. Robert made my wife and I feel right at home, no pressure at all. He guided us thru the buying experience despite the fact that they were extremely busy that Saturday. Everyone at the dealership was extremely pleasant from the girl who greeted us to the guy making hot-dogs! I could not have asked for a more pleasant buying experience! Thank you Hendrick Honda and Robert Conley.

This was my 6th car I have purchased at Hendricks Honda. I keep coming back because of the staff, the professional treatment and the clean welcoming facility

Thank you RONNIE RUSSELL for getting the deal done! We love the Camry and appreciate your patience with us looking at so many. If you're in the market for a car, go see RONNIE RUSSELL at Hendrick Honda, Charlotte, NC! He's Great! Looks good too! :-)

I would like to give a shout out to Ronnie Russell at Hendrick Honda on South Blvd..I had a great experience. Ronnie was very kind and worked hard to meet my needs.Thanks a lot and if anyone is looking for a car ask for Ronnie Russell.

Tyler what a true professional he answer all are questions help us out though all the finance. Love this place. My mom is getting a car from here as well. Ok hank you Tyler and Honda for the great experience.

Thanks to Jessica Johnson for helping me buy a car. She let me ramble on about what I wanted and answered my questions as they emerged. She didn't try to answer questions I didn't ask and she seemed to have plenty of time for me. She did an all-around good job.

George Daly

The service of both the techs and advisors are very helpful and knowledgeable. Also there is an arcade room for the adult kids.

Very great customer satisfaction excellent service top notch staff. The best of the best. Very knowlageable about vehicles and excellent timely manner service.

From Mohammad Ghannam
Charlotte NC

Let me just start by saying the entire process has been a complete and total disaster. We starting talking to a representative Via the phone on Thursday about the Jeep we wanted to purchase. Ran numbers and got everything approve and he assured us it would be ready to go on Saturday which was when we wanted to purchase it by. Friday came and the sales representative told us we needed to put a $100 advance payment down in order to hold the Jeep until we could get in on Saturday. Saturday came and the car wasn t ready due to a check engine light being on and they needed to order the part. Sales rep told us it would be ready Monday and after my husband got out of class he drove all the way down there and was told it was being detailed and would be ready to go before we finished paperwork. Yet another lie. Finished paperwork and drove all the way home with no Jeep. Promised to deliver it to us the next day by a set time. Texted our sales rep at that time and they hadn t even finished detailing it. Jeep ended up being delivered to us 3 hours late. We immediately reached out to the sales man because the air condition was making a terrible noise. He said that wasn t covered under warranty and that was now our problem. Ended up costing me over $100 to fix it. A few days later the oil change light came on so I checked to verify when the oil was last changed because we were told it was done right before delivery. Sale man said he didn t know when it was last changed because it was done before they received the car in. I thought no big deal it s only $30.00 I can change it. A few days later I went to lay on the horn to cuss someone out for turning without using a turn signal and learned that my horn didn t work. It sounded when you locked the Jeep so we didn t think anything of it. Texting the sales rep and got no reply. Waited two days and ended up reaching out to the sales manager and explaining everything that was going on. He made an appointment for me to come get it fixed. I drive two hours there with traffic and sit for 3.5 hours only for them to tell me they have to order the part and it will be in later today. I thought no problem I can shop for a couple hours. 5:45 comes and the sales man calls me and tells me the part didn t come in and won t be in til Monday at the earliest and that if the mechanic that was working on it wasn t in I would be waiting even longer. So now after waiting all day I had to drive back home and sit in 5 o clock traffic forever. Let s not forget that I then have to drive back another two hours on Monday for them to waste yet another one of my very few days off. I don t feel like this dealership cares about it s customers or values their time. Once my horn is fixed I will NEVER buy anything there again. If anything else goes wrong I ll be paying someone else to fix it just to spare me the headache of dealing with them.

If you go here, ask for Lorenzo Sanchez. Most enthusiastic, polite, and humble salesman I've ever met. This was the best experience at a dealership that I have ever had. Extraordinarily military/veteran friendly. I was dead set on buying a pre-owned 2019 Civic SI at another dealership but came here and my mind was completely changed. They worked with me on the price for my NEW 2020 Civic SI far more than the other dealership was willing to work on a pre-owned 2019 SI! They've earned a lifelong customer.

Love this dealership .wish they worked the price a little more.

Just a first class experience from initial internet contact to handing over a check to buy the vehicle. Like most people, I had used various online resources to discover what I'd best be able to afford and what it should cost and the folks at Hendrick never tried to sell me something that was outside of my comfort zone. There was complete transparency and genuine interest in finding the best vehicle for the dollar. I couldn't ask for anything more.

I live less than a mile from another Honda dealership and have a few more between my home and the Hendrick location. The reason I chose to do business with Hendrick had to do with the efforts of two of their employees - Richard Peacock and Andrew Patteson. Andrew was terrific when it came to emailing me suggestions and information and Richard was especially great as an agent when it came to testing and then buying the vehicle. I hope I don't need their services again anytime soon but I'll be back when I do.

Mr Chip Chamberlin Quincee and I thank you so much for giving us excellent service and being A professional car salesman that you truly are.you were very informative and highly knowledgeable about the Honda Civic xl. Our journey started with mr Chip escorting us to the Hendrick Honda facility Mr Chip drove us around entire Parking lot searching for our desire car after we found the car of our dreams Mr Chip took us Our on a test drive showing us all the neat features our car was equipped with
Mr Chip immediately put me in the front driving andMade me demonstrate to him that I knew how to operarate all special features in new car .
On way back to Hendrick Honda complex Mr Chip show us some excellent restaurants we could dine at.
Once back at shop Mr Chip started filling out our paperwork
and summit paperwork for final decision once approved Mrr Chip took us outside to car and help us pair our Apple iPhones to car system and immediately took several photos of us and our brand new car .
Quincee and myself are so happy Mr Chip Chamberlin was our carsalesperson and we will recommend Hendrick Honda to our friends.
Mr Chip Quincee said she wants too buy her first from you!
Thank you Mr Chip Chamberlin for a job well done, Keep up the excellent work!

I brought my car in for an oil change and Dan Cannon was my advisor. He was professional and explained the what my car could use and was assuring that the need for brakes wasn't required due to my mileage. After the mechanic looked it over he was correct, but did point out i could use a brake fluid flush which is something that needs to be done approxmiately 4 years. This was good advise and i had that along with the oil change and a tire rotation. Dan advised me on a good restaraunt to go to for breakfast. He was on point with everything he advised me on including breakfast.
I am very happy with the level of service Dan gave and glad he was my advisor.

State Inspection, Multi Maintenance Check And Computer Recall
Mr. Jeffery Smith is my service liaison at Hendrick Honda. Mr. Smith was honest, professional, polite and a pleasure to work with. Mr. Smith listened to my questions, answered all of my concerns, advised what needed to be addressed on my next visit and kept me updated on everything that was going on with my vehicle during the service process. I have been doing business with Hendrick Honda since 2006 and it is the best decision I ever made. Thanks Mr. Smith, you are appreciated.

Hendrick Honda and Don Gunn, especially, have always given me great service and taken care of me. When they've made mistakes, (which was one time in the total of 8 years I've been going there) they correct them and take care of me while they're being corrected. Mistakes are going to happen- we're all only human! I greatly appreciate their business practices, which is why I will continue to utilize their services and purchase more cars from them in the future!

We just purchased our fourth vehicle from Hendrick Honda and every experience has been a joy! The staff, especially Sean McLean, goes out of their way to learn our wants and needs and work to make sure to exceed our expectations. I HIGHLY recommend Hendrick Honda, Charlotte.

RONNIE RUSSELL IS THE BEST . My favorite person over here at Hendrick Honda. He will take good care of you !!!!!! I brought my first car and on to my second one and everything has gone smoothly with him RONNIE RUSSELL!!!

I have purchased 4 Honda automobiles at Hendrick on South Blvd in Charlotte over the years. Jeffrey Smith handles all my service appointments there. I would give Jeffrey a 100 stars if possible. He has always been very honest in my car's needs and what I dont need at the time. No one has serviced any of my Hondas including tires except Hendrick. That is because of their great service personnel. Jeffrey Smith is the best. I drive a lot due to owning a pet sitting business and have to have oil changes and regular maintenance. Jeffrey has always worked me in the schedule and taken me in immediately for nails in tires or a noise I have not been sure of. I will continue to do business with Hendrick and the wonderful people there especially Jeffrey Smith!!!

My family has leased or purchased 4 vehicles from your dealership. I have to say we would not continue to be a customer unless the he quality of your sales and service team were not excellent. We feel comfortable and confident in the professionalism show to us a Hendrick.

I came in for a maintenance service. I was in/out in the time they promised. No pressure!