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H
3 years ago

This is 100% the only place I will ever rent from!...

This is 100% the only place I will ever rent from! The staff is incredibly helpful, knowledgable, and patient, even if you don't know exactly what you are looking for. They offer tutorials for the equipment and make sure you know exactly what you need without the slightest tone of condescension. I've never found this personable tone in any other rental place. One of the staff remembered the project I was working on from months before and asked how it was unfolding.. such lovely people!

I had difficulty with a particular camera that I couldn't figure out to use properly during the shoot, and the owner met with me personally to negotiate a discount. If that's not enough they have fresh baked cookies in the lobby and they're open Saturdays!! A++

E
3 years ago

When I need to rent equipment for one of my projec...

When I need to rent equipment for one of my projects, I know Hello World has me covered. They are extremely reliable and make the entire film rental experience stress free. I would highly recommend them!

J
3 years ago

These are the nicest people you can rent from. For...

These are the nicest people you can rent from. For example:
Dear X,

Is it ok to format the CF cards from this rental?

Your invoice #XXXX is attached. If you have any questions or feedback for us, please let us know.

We look forward to working with you again and we appreciate your business.

Sincerely,

Hello World Communications

E
3 years ago

I've worked in production for awhile and we all kn...

I've worked in production for awhile and we all know there are the rental places we LOVE to work with, and those we... um... don't. Well Hello World has always been one of my favorites but they went above and beyond during my shoot over the weekend. Long story short is that we had rented a slider that was giving us some problems- at 8am Sunday morning. I called the "Urgent Care" number from their main number. When I described what was going on to the voice on the other end- Ron Yoshida- (the boss!)- I was greeted with complete "We'll take care of it." Within an hour we had a new slider, a new (much, much lower) price and the indelible impression that Hello World is a class act operation that is there to help with your production, as opposed to take advantage. Do yourself a favor and rent from Hello World. You will be very, very happy you did.

M
3 years ago

Ron and the team at Hello World are unmatched! The...

Ron and the team at Hello World are unmatched! They work their hardest to source gear, give fair pricing, and accommodate the sometimes ridiculous conditions surrounding some shoots. I feel really taken care of whenever I work with HWC, and that means the world to me.
PS - Ask about the jelly beans ;)

I
3 years ago

Outstanding rental company in NYC! The guys in th...

Outstanding rental company in NYC! The guys in the shop are brilliant, anticipating issues long before they arise. I really appreciate the personal service and their technical expertise. Thank you HWC!

B
3 years ago

Amazing service, knowledgable staff, and well-main...

Amazing service, knowledgable staff, and well-maintained equipment, Hello World is a fantastic rental house that treats each customer with respect and every production with professionalism. Every time I rent from HWC, they are always interested what I'm working on and genuinely care. These guys go out of their way to make sure you have everything you need and really are there for you when you're in a pickle. Biggest plus, they're open on Sundays. I can't tell you how many times I needed something last minute and they were there with open arms. Equipment is top of the line and if you have a suggestion, they're open ears. Instead of feeling like a number, you feel like you're part of the team. Couldn't say enough good things about them.

B
3 years ago

Hello World is my favorite place to rent gear in N...

Hello World is my favorite place to rent gear in New York. The staff's technical knowledge and customer service skills are unparalleled. It also doesn't hurt that they have a massage chair and cookies!

D
3 years ago

I highly recommend Hello World Communications for ...

I highly recommend Hello World Communications for production equipment needed for any project! The staff is friendly and very helpful with regards to troubleshooting and consultation about your specific needs. The facility has a great atmosphere for renting gear and learning about new technology that could apply to you as well.

S
3 years ago

This place is amazing for rentals for any media pr...

This place is amazing for rentals for any media professionals. I'm sad to just find out about it now. Very friendly and way less complications in rentals compared to other rental houses. They also have all kind of gear from VR to audio equipment which makes it so much easier being in the same place. Plus I can't get enough of the goodies on the front desk.

B
3 years ago

We LOVE these guys. Yes, their product inventory ...

We LOVE these guys. Yes, their product inventory is great an don par with, but their customer service is outstanding, off the charts, and very intuitive. It means the world when a rental vendor is intuitive enough to both care and ask you great questions about your project and often offer insight to what your trying to accomplish. Such customer service never shows up on their invoice, but it is worth its weight in gold. (And who can forget those jelly beans or cookies they surprise you with!!)

A
3 years ago

It's hard to find the words to express how much I ...

It's hard to find the words to express how much I like and appreciate Hello World! First of all, they ALWAYS have what you're looking for. Secondly, they are FAST - like navy seals, Ron's team mobilizes into action in no time at all. Recently, I had a big shoot where I was given less than a few hours to organize and rent gear. The ordering process was extremely easy and swift. Within an hour, I pulled up outside on 22nd street (ample room to park your vehicle) and a crew of delightful, knowledgeable, fun and dedicated film commandos had come downstairs and were loading up my car. Thirdly, the equipment is up to date, clean and fully operational. When we were on set, we had an issue with the audio equipment, we immediately got on the phone with Hello World and they walked us through it calmly and efficiently. Within minutes, we were up and running. But truly the best thing about hello world is its owner, Ron. This man has a great sense of humor. He knows a lot and he is always willing to help and support ones production.
So, there you have it: two thumbs up for Hello World. In fact, let's make that 200 thumbs up. Or even 2000!

A
3 years ago

Hello World Communications is a fantastic rental h...

Hello World Communications is a fantastic rental house.
Between it's competitive pricing, it's knowledgeable and personable staff, and a wide range of state of the art gear including camera, sound, and lighting ,HWC is bound to become your one stop shop for productions of all sizes. I've been a satisfied customer for over six years, i'm sure you will be too!

M
3 years ago

Hello World is a cutting edge Film Industry Rental...

Hello World is a cutting edge Film Industry Rental House with up to date, clean and extensive inventory. Their courteous and knowledgeable staff are always ready to help either before you place your order, while you're in their premises or during the rental. They're a great resource for the best equipment, reasonably priced and with terrific personal service. I highly recommend them.

J
3 years ago

I was very impressed with the service. I'm a novic...

I was very impressed with the service. I'm a novice, and the folks at Hello World Communications went the extra mile training me. And when I discovered that I had chosen the wrong solution for a Sunday shoot, and came in Saturday for an exchange, they were totally gracious about finding a better way for me.

I had a very successful shoot, and I'll definitely be coming back.

L
3 years ago

Just WOW! What an amazing team with tip-top equipm...

Just WOW! What an amazing team with tip-top equipment and a supportive staff. Hello World knows their stuff AND they're friendly and easy to work with - they even offer phone and in person support if you need help with your gear. Our company cannot recommend them enough! Thank you for the wonderful experience, Hello World!

k
3 years ago

Hello World has been a NYC production staple for a...

Hello World has been a NYC production staple for almost 25 years. Owner Ron Yashida keeps the technology current and all equipment is in stellar condition. Everything is well organized, and well packaged. The entire team is knowledgeable and fast with great insights on all of your production needs. The pricing is competitive, the customer service is priceless. The rental process is simple and well supported. I've worked in production for 20+ years and tried the rest, Hello World is simply the best rental house in this city.

M
3 years ago

Hello World has a knowledgable, friendly and extre...

Hello World has a knowledgable, friendly and extremely helpful staff. You can count on them being there for you if you have any questions about a rental, or equipment in general. They really go the extra mile on every order. The gear selection is fantastic and they recently expanded the space. Definetly the place to go if you need a Movi or Ronin, they have all the accessories and great expertise in that area. Also, they are the only rental house in town with fresh baked homemade cookies every day. I rent from them every chance I get.

N
3 years ago

I bought iMac from him through ebay, he sold me th...

I bought iMac from him through ebay, he sold me the iMac with a hardware problem and it didn't work. I reported that to ebay and ebay said you have to return it to the seller. He started play games and refused to sent the label through ebay and he said he doesn't know how to do that even he has ebay since 2002.
Finlay after ebay refunded me the money he sent me the return label. after that he stared play another game by sending a photos for a damaged computer (The photos were for different model not the one I ordered and start asking for the money back and he called me on the phone even that is against ebay rules and gave me a bad review in google trying to effect my business.
This guy is not trusted person at all.
(I have all documents and photos that proof what I said)

L
3 years ago

Amazing customer service.Rental products always in...

Amazing customer service.Rental products always in perfect conditions. Extra Batteries,wires accessories always plus from them.I am very satisfied with the overall service.Highly recommened place.Eugene and Nick in video dept are the best

S
3 years ago

I am a DP based in Los Angeles. We have been brin...

I am a DP based in Los Angeles. We have been bringing cameras to New York for projects for the past few years. My producer was hesitant to rent locally in fear of showing up at the check-out and finding substitutions and beat up gear.
I placed my order with Nick. He was very knowledgeable and able to make recommendations on gear they had that I hadn't used before.
When I arrived at their house my package was complete and I didn't have to wait for anything. The few adds I made were quickly accommodated. I was mostly impressed with the condition of the gear. It was practically new and everything worked flawlessly. I will happily return to Hello Work Communications for our future rentals.

N
3 years ago

I've been renting from HWC for about 6 years now a...

I've been renting from HWC for about 6 years now and they consistently do everything in their power to make for a smooth, quality experience. My crew is always grateful for the quality of the gear; their staff communicate clearly, respond quickly, and are very knowledgeable of the gear; and the facilities offer a great space to check out the gear and make any last minute adjustments during check out. Highly recommend.

K
4 years ago

I'm a producer and videographer for USA Swimming a...

I'm a producer and videographer for USA Swimming and the guys at Hello World Communications were really helpful. Not only were they accommodating when I rented some equipment now, they offered to mail back a piece of my own equipment back to me with no charge at all.

I highly recommend Hello World Communications.

L
4 years ago

I love HWC! Ron the owner and his team are amazing...

I love HWC! Ron the owner and his team are amazing! They are the most friendly and the most helpful company that I've ever worked with. They take so much pride in their work and products. I've never had a bad experience with them. Also, their rates are so reasonable! I would highly recommend them for your rental and services. Thank you for always treating so well.

B
4 years ago

Listen. The number of times I forget to rent somet...

Listen. The number of times I forget to rent something on a Friday or Saturday and Hello World has saved me is probably too many times... knowledgeable staff, great gear, easier to get to than most- I found them this year, and I probably won t rent from anywhere else in a while.

S
4 years ago

Renting from Hello World Communications has been t...

Renting from Hello World Communications has been top level service. The range of available equipment combined with a sales team of extremely knowledgable personal has made working with HWC one of the most reliable and dependable rental houses in NYC for video equipment. HWC pricing has also been reasonable and makes life easy. There were times I did not know exactly which piece of equipment I needed and stopping by the HWC office was wonderful... the sales people reviewed various cameras and lighting options with me to help me clearly understand what would work best for my rental needs.

K
4 years ago

As someone who has worked with a lot of rental hou...

As someone who has worked with a lot of rental houses in NYC Hello World is one of the very best! Their staff is always incredibly nice and knowledgeable. They're great with working within budgets. And they almost always have freshly-baked cookies at the office...what else could you as for?

J
4 years ago

When our crew got back from our shoot in Iceland w...

When our crew got back from our shoot in Iceland we discovered one of the cards we had rented from Hello World wasn t displaying the footage. Hello World was very concerned and they immediately sent it out to a data-saving service and, fortunately, our half-day of shooting in Iceland was fully recovered. From the moment we told them of the problem, they never missed a beat, immediately reassuring us that they will figure out how to fix it, and they did. Hello World were consummate professionals to work with all the way through.

J
4 years ago

As a vendor to HWC I can say I find their approach...

As a vendor to HWC I can say I find their approach refreshing. They are always looking to be on top of the latest technology with knowledge of the newest products, understanding of the production environment and wisdom of how those two things go together for successful implementation on your production. With a wide selection of products they can service a broad range of productions.

T
4 years ago

I've rented at many places in NYC, but Hello World...

I've rented at many places in NYC, but Hello World provides a entirely different experience than the others...that being CUSTOMER SERVICE (without the snotty, know-it-all attitude you may find at other placed) They are really good at it.

Today I was introduced to Eugene, a great staff member, who provided me with a great 20 minute tutorial on how to use the products I was renting. He also recommended some other gear...I'm all set for my next shoot.

From now on, Hello World will be my FIRST choice for renting video production gear.

H
4 years ago

I worked with Hello World once a while back for a ...

I worked with Hello World once a while back for a short film I was in. The entire experience was so collaborative and professional. I'd love to work with them again. I felt like a kid in a candy shop at their studio. They have everything. You name it. They have it. If I were ever making a major video project, these are the people I would want to work with!!

M
4 years ago

Excellent Documentary film vendor. Kits will pack...

Excellent Documentary film vendor. Kits will packed. Orders reliable. Lightweight alternatives for lighting and camera support.

HWC was my primary resource on my feature documentary. I appreciate their service. I've been a customer since 2000.

A
4 years ago

First place to go for all your film/photo shoot re...

First place to go for all your film/photo shoot rentals - excellent/knowledgable/friendly staff...Very technical people (go ahead, ask away)...Always have newest equipment & following newest professional trends...walkies, cameras, lenses, grip gear, stands, monitors, your one stop shop - very conveniently located in NYC as well (multiple public transportation spots+usually pickup/drop-off parking available on block!)....
Highly recommended, been renting from them for years -
Thanks for all your kind services throughout the years! Happy Holidays!

D
4 years ago

I've been an avid customer at Hello World Communic...

I've been an avid customer at Hello World Communications for a good solid 20yrs now and will not switch to any other outfit in the NYC area.

They are one of the most trusted names in the business and always strive to fulfill the needs to satisfy their customers.

I will highly recommend their merchandise for rentals if you're dealing with film production or radio communications.

T
4 years ago

Hello World is the real deal. Ron has the widest s...

Hello World is the real deal. Ron has the widest selection for any film production you need. Is always on top of the latest cutting edge tech including VR. They are extremely reliable and always there for your every film need.

Highly recommended.

S
4 years ago

Thanks Hello World for many years of great service...

Thanks Hello World for many years of great service and reliability. Even though they open up shop at 8am, couple days ago the owner Ron was there to take care of my order at 6am !!!! and with a smile and offered coffee :) Great service, great prices and always .... always renting gear that is in great shape.
And if you play the ukulele at the front desk you get a 5% discount, who else does that :)

A
4 years ago

Renting from these guys is always a breeze. They'...

Renting from these guys is always a breeze. They're communicative, responsive, and flexible. They're more accommodating than the industrial machine that is AdoramaRentals, and their insurance policy is a lot more forgiving.

S
4 years ago

I love working with HelloWorld. Ron and his team ...

I love working with HelloWorld. Ron and his team have been helping me out for many years now and always come through in a pinch! I have worked for many years as a camera assistant and DP, and I've dealt with almost every camera rental house in New York. He and his staff have some of the best customer service I've experienced, and are always incredibly attentive to the details of my projects, big or small.
The gear is always in fantastic condition and organized in great cases. And because they have such a wide range of accessories and lenses, the good people at HW can pretty much set your camera up in any configuration you can imagine - from air, land or sea.
I really can't say enough good things about HW. Look no further.

A
4 years ago

World class rental house.

World class rental house.
Pros: Convenient online ordering, reasonable prices (especially for weekend rentals which are charged at a single day's rate), the team that runs the show and isn't afraid to work on a Jewish holiday, also great selection of cameras + equipment + audio + lighting, etc.
But mainly the people working here is the real value to their service that separates them from everyone else.

Cons:
None.

E
4 years ago

A great place to rent gear in New York City, equip...

A great place to rent gear in New York City, equipment is always well-maintained, the rates are very reasonable, and the staff is always eager to help out with all your needs, large or small. They've helped me out many times.

Hello World Communications

Hello World Communications

4.9